synchronous assignment manager requests in siebel

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Could't Invoke Assignment Manager to Assign Service Request

Could't invoke assignment manager to assign sr..

Could not route message to AsgnSrvr with registered key (null)
No other server
Stack trace:
Service [Synchronous Assignment Manager Requests].InvokeMethod(), Built-in function
BusComp [Service Request].BusComp_WriteRecord(), From the logs:

SBL-SRB-00047: Could not route message to AsgnSrvr with registered key (null)

[/enterprises/VFECRMPRD/servers/SIEBRPT01/component groups/AsgnMgmt/definition/enable state] Persistence=full Type=string Value="disabled" Length=16

[/enterprises/VFECRMPRD/servers/SIEBRPT01/component groups/AsgnMgmt/definition/enable state] Persistence=full Type=string Value="enabled" Length=16

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Workflow Interaction with Other Siebel Components In automating your organization's business processes, Siebel Workflow interacts with various components of the Siebel eBusiness architecture.

Siebel Server Components

The Workflow engine interacts with other server components through the Server Request Broker. Working as a business service, the Workflow engine calls server components.

To invoke server components that are exposed as specialized services, the Workflow engine calls them by their respective signature. For example, to send emails, the Workflow engine calls the Communications Server as the Outbound Communications Manager business service. To assign objects to users, it calls the Assignment Manager component as the Synchronous/Asynchronous Assignment Request business service.

To invoke server components that are not exposed as specialized services, the Workflow engine uses the predefined business service called Server Request. The Server Request business service sends a generic request to the Server Request Broker. For more information on the Server Request business service, see .

Server Request Broker

The Server Request Broker (SRBroker) acts as a request broker for the Siebel application server. The Workflow engine sends requests to SRBroker, synchronously or asynchronously, and SRBroker brokers the request to the appropriate component. The messaging involves:

Sending asynchronous messages from an interactive-mode server component to the Workflow engine. Communication (synchronous and asynchronous) between the Workflow engine and batch components. Scheduling repeated tasks that are to be executed periodically in the Workflow engine.

Another job performed by SRBroker is load balancing. When SRBroker receives a request, it routes it to the server component in the current server. If the component is not available in the current server, SRBroker then sends it to other servers on a round-robin basis.

Siebel Workflow also uses SRBroker to resume waiting processes. SRBroker pools a database table on a regular basis to see all tasks that needs to be resumed.

Personalization Engine

The Personalization engine handles run-time events (application events, applet events, and business component events). It is through integration with the Personalization engine that Siebel Workflow processes run-time events. A workflow process triggered or resumed by run-time events registers itself with the Personalization engine at the time of the process's activation. When a run-time event occurs in a user session, the Personalization engine calls Workflow in the local object manager. If the workflow process is persisted, it is resumed in the Workflow Process Manager server component.

Inbox

Inbox is a single screen in Siebel eBusiness applications that shows all approval and notification items assigned end users regardless of the screen where the item originated. Inbox shows enough detailed information about the item so that the end users can act on the item from the Inbox and not have to navigate to other screens for more information. See for more information on Inbox.

Siebel Community

Tuesday, july 26, 2011, invoking a workflow in the background using directdb mode.

Asynchronous
Synchronous

Synchronous and Asynchronous Modes When in synchronous mode, the Server Requests business service sends a request to the Server Request Broker, then waits for a response. Otherwise, it sends the request but does not wait for a response. It is recommended that you use the Server Requests business service in most cases, rather than the Workflow Process Manager (Server Request) business service. It is more efficient to make an asynchronous call to a workflow process. If a synchronous call is made to a workflow, then the workflow runs in the Object Manager, causing the user to wait for the process to end.

Example: var bsWFP = TheApplication().GetService("Server Requests"); var psInputs = TheApplication().NewPropertySet(); var psCompInputs = TheApplication().NewPropertySet(); var psOutputs = TheApplication().NewPropertySet(); psInputs.SetProperty("Component", "WfProcMgr"); psInputs.SetProperty("Method", "RunProcess"); psInputs.SetProperty("Mode", "DirectDb"); psCompInputs.SetProperty("ProcessName", " "); psInputs.AddChild(psCompInputs); bsWFP.InvokeMethod("SubmitRequest", psInputs, psOutputs);

But what means run in mode "DirectDb" ? is better than Asynchronous Mode ? Thanks in advance

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Tuesday, May 5, 2015

Siebel synchronous and asynchronous server requests, srbroker (server request broker), srproc (server request processor).

Synchronous: The requests are send to the target component and the requestor waits for a response.
Asynchronous: The requests are send to the target component and the requestor does not wait for a response. The requestor also does not trigger any callback after it gets a response. We can also schedule a start time while submitting requests.

Server Requests - Routing logic

Routing logic - same siebel server.

Synchronous Request: SRBroker will route the request to the target component if it has already established a Siebel Internet Session API (SISNAPI) connection. If there is no connection, SRBroker will establish one upon getting the first request for the component. Once the component finishes processing the request, it sends the response to SRBroker. SRBroker then sends back the response to the requestor.
Asynchronous Request (DirectDb Mode): Any requests from the requestor will be written to the S_SRM_REQUEST table first. Any SRProc component can pickup the request as long as the target component is running on the same Siebel server.
Asynchronous Request (Asynch Mode): If the target component is running on the same Siebel server, then routing is same as synchronous mode without any response.
Scheduled Asynchronous Request: SRBroker on the local server of the requestor will send the request to SRProc, which first writes the request to the S_SRM_REQUEST table. When the scheduled start time is current, any SRProc from any Siebel server can pickup the request from the database and send it to the SRBroker on the same Siebel server, which in turn routes it to the target component.After the component finishes processing the request, it sends response to SRBroker. SRBroker sends the response to SRProc. SRProc will update the record for the request in the database with the response.

(adsbygoogle = window.adsbygoogle || []).push({}); Routing logic - Multiple Siebel servers

Synchronous Request: If the target component is not available on the local Siebel server as the requestor, then the SRBroker in the local Siebel server will send the request to another SRBroker on the first Siebel server where the component is enabled and online. If the request's target component is running on that Siebel server, SRBroker on that server will route the request to the component. Once the SRBroker receives response from the component it will send the response back to the original SRBroker, which in turn sends the response back to the requestor. If the target component is not running on the first Siebel server, the SRBroker on the local Siebel server will try the next Siebel server that has the target component running. If the component is unavailable in any of the servers, then the request fails.
Asynchronous Request (DirectDb Mode): Any requests from the requestor will be written to the S_SRM_REQUEST table first. Any SRProc component can pickup the request as long as the target component is running on the same Siebel server.
Asynchronous Request (Asynch Mode): If the target component is running on the same Siebel server, then routing is same as synchronous mode without any response.
Scheduled Asynchronous Request: SRBroker on the local server of the requestor will send the request to SRProc, which first writes the request to the S_SRM_REQUEST table. When the scheduled start time is current, any SRProc from any Siebel server can pickup the request from the database and send it to the SRBroker on the same Siebel server, which in turn routes it to the target component.After the component finishes processing the request, it sends response to SRBroker. SRBroker sends the response to SRProc. SRProc will update the record for the request in the database with the response.

Load balancing

If there are more than one instance of the target component are running on the local Siebel server as the requestor, SRBroker will use Round Robin logic to route the requests among the components.
If and only if the target component is not available on the local Siebel server as the requestor, SRBroker on the local Siebel server will send the request to other SRBroker on other Siebel servers on a Round Robin fashion.

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Element	Attribute	Value
> > Invoking Siebel Assignment Manager You can invoke Siebel Assignment Manager from SmartScripts using Siebel eScript or Siebel VB. How you invoke Assignment Manager depends on the mode in which Assignment Manager is operating. If Assignment Manager is executing in interactive mode, you require a user (for example, a service representative) to perform some action (for example, assign a record to an employee) to advance the script. If Assignment Manager is executing in dynamic mode, you can invoke it from a SmartScript by triggering certain events. A user is not required to invoke the Assignment Manager from the SmartScript. The following example procedure demonstrates how to invoke Assignment Manager executing in dynamic mode on a newly created service request record. To invoke Assignment Manager This procedure is an example of how you can invoke Assignment Manager from a SmartScript. Create assignment rules for the service request object. For more information about assignment rules configuration, see . Create a SmartScript with values similar to those in the following table.
Question1	Name	SRDescription
	Answer Type	String
	Answer Control	Default
	Save Business Object	Service Request
	Save Business Component	Service Request
	Save Field	Description
	Translations	English-American
Question 2	Name	TestQuestion2
	Answer Type	RDsr2
	Answer Control	RDsr2
	Translations	English-American
Page	Name	TestPage1
	First Question	SRDescription
	Translation	English-American
	Label	TestPage1
	Next Question	TestQuestion2
SmartScript	Name	SmartScript_AssignSR
	Type	Pick any value (Other)
	Active	Yes
	First Page	TestPage1
	Translation	English-American
	Label	SmartScript Assign SR

NOTE: When assigning an object, it must exist in order to match the assignment rules, criteria, and so on. To make sure that a newly created record exists in the database, users can run the following event: BusinessComponent.WriteRecord() before calling an Assignment Manager method in the SmartScript event.

function Script_Finish()

var sFirstQuestion = StartQuestion();

var SaveBC = sFirstQuestion.GetSaveBusComp();

TheApplication().Trace(" \n the value of sFirstQuestion = "+sFirstQuestion);

SaveBC.ActivateField("Area");

SaveBC.SetFieldValue("Area", "Upgrade");

//*****************

var myid = SaveBC.GetFieldValue("Id");

SaveBC.WriteRecord();

var bsAmgr = TheApplication().GetService("Synchronous

Assignment Manager Requests");

var psInput = TheApplication().NewPropertySet();

var psOutput= TheApplication().NewPropertySet();

psInput.SetProperty("AsgnObjName","Service Request");

//Assignment Object Name

psInput.SetProperty("ObjRowId", myid); //Object Row ID

bsAmgr.InvokeMethod("Assign", psInput, psOutput);

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"Asynchronous Server Requests" Business Service Is Needed To Run Workflow Asynchronous (Doc ID 476397.1)

Last updated on APRIL 23, 2021

"Asynchronous Server Requests" business service is needed to run workflow asynchronous..

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COMMENTS

Synchronous Assignment Manager Requests Business Service
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Could't Invoke Assignment Manager to Assign Service Request
Service [Synchronous Assignment Manager Requests].InvokeMethod(), Built-in function; BusComp [Service Request].BusComp_WriteRecord(), From the logs: ObjectMgr SBL-SRB-00047: Could not route message to AsgnSrvr with registered key (null) SRBroker
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About the Synchronous Assignment Manager Requests Business Service. The Synchronous Assignment Manager Requests business service is for assigning an object using Assignment Manager rules. For more information, see Siebel Assignment Manager Administration Guide. This service has one method available, Assign. This method sends a request to the ...
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"Asynchronous Server Requests" Business Service Is Needed To Run
App Server OS (s):All. Latest release tested against:V7 (Enterprise) Keywords:WF, Process, Asynchronous Server Requests, Script, Workflow Process Manager (Server Request), Business Integration Manager. This document was previously published as Siebel FAQ 1508.