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Network Support Engineer Resume Example & Writing Guide

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Network support engineer resume sample.

A highly skilled Network Support Engineer with experience in designing, deploying and maintaining complex network infrastructures. Possessing exceptional troubleshooting and problem-solving abilities, strong analytical skills, as well as being a dedicated team player.

Professional Experience

ABC Company , Network Support Engineer

Designed and implemented a secure and scalable network infrastructure for a rapidly growing e-commerce platform, using a combination of Cisco and HP networking equipment.

Provided technical support to end-users, resolving complex network issues in a timely and efficient manner.

XYZ Corporation , Network Support Engineer

Managed the deployment of a nationwide network infrastructure upgrade, which included migrating from traditional TDM circuits to MPLS.

Collaborated with cross-functional teams to design and implement network solutions for various data centers, branch locations, and call centers.

Technical Skills

• Proficient in Cisco routing and switching technologies
• Experience with HP and Dell networking equipment
• Familiarity with virtualization technologies such as VMware and Hyper-V
• Strong knowledge of TCP/IP, DNS, DHCP, and other networking protocols
• Experience with network security technologies such as firewalls, VPN, and IDS/IPS
• Bachelor of Science in Computer Science, XYZ University
• Cisco Certified Network Professional (CCNP)
• CompTIA Network+ Certified

References available upon request.

Use a Resume Summary or Objective

Start your resume with a compelling summary or objective that succinctly highlights your experience and skills. This gives employers a preview of what you bring to the table.

Network Support Engineer Resume Writing Guide

Introduction.

Are you looking to pursue a career as a Network Support Engineer? A career in the IT industry is in high demand, and it's essential to have a well-written resume that demonstrates your skills, experience, and achievements. In this article, we'll discuss the essential components of a Network Support Engineer's resume and provide tips on how to write a perfect one.

Resume Structure

A resume has to be structured correctly, which means it needs to have a clear and concise format. Your resume must be easy to read, well-organized, and highlight your accomplishments. The following are the essential components of a Network Support Engineer Resume:

Contact Information

Professional summary, work experience, certifications and training.

Start your resume with your full name, contact number, email address, and location. Ensure your email address is professional and appropriate. It's crucial you provide relevant contact details to allow potential employers to contact you for an interview.

Your professional summary should be a brief overview of your experience, skills, and accomplishments. It must be tailored specifically to the job description and outline what you can bring to the company. This section should be no more than three or four lines.

The technical skills section lists specific skills relevant to the Network Support Engineer role. You can reference your professional experience, certification, and coursework in this section. Ensure you list your technical skills in bullet points for easy reading.

The work experience section is the most critical component of your resume. It showcases your achievements, experience, and abilities. Start with your most recent job description and work your way back. Write your accomplishments in bullet points for each position rather than listing your responsibilities.

List your education, starting with the most recent degree achieved. You should include details of the school, program, and year of graduation. If you have completed a certificate or diploma course, list them under this section.

Include any relevant certifications and training in this section, such as CCNA, CCNE, MCSE, etc. It's advisable to include any specific software training and project management courses you have completed.

Your resume is the first opportunity to market your skills and experience. A well-written resume can help you land an interview with your dream company. Remember to tailor your resume for each job application, making sure you highlight your qualifications in the relevant area. Keep the structure simple, clean, and easy to read. With these tips, you're sure to land the job of your dreams as a Network Support Engineer.

Common Resume Writing Mistake

Including irrelevant information.

Your resume should only contain information that's relevant to the job you're applying for. Irrelevant information may distract the hiring manager from your important qualifications.

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Network Support Engineer Resume Examples

Writing a resume as a Network Support Engineer can be a difficult task. As a Network Support Engineer, you are responsible for troubleshooting, maintaining and administering computer networks. Your resume should be crafted to highlight your expertise in network engineering, network security, network setup and maintenance, and system troubleshooting. This guide will provide you with tips and advice on how to write a Network Support Engineer resume that stands out and will help you land your dream job. Examples of resumes for Network Support Engineers will be included to help you get started and guide you in the right direction.

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Network Support Engineer

123 Main Street | Anytown, USA 99999 | Phone: (123) 456-7890 | Email: [email protected]

I am an experienced Network Support Engineer with over 5 years of experience in designing, implementing, and troubleshooting networks. I have excellent interpersonal and communication skills, and I am highly organized. I specialize in both hardware and software network solutions and I am well- versed in a variety of operating systems and platforms. I have a proven track record of providing economical and efficient solutions to a range of clients.

Core Skills :

• Network Design
• Network Troubleshooting
• Network Security
• Network Maintenance
• Installation and Configuration
• Hardware and Software Solutions
• Microsoft Windows
• Networking Protocols
• Active Directory
• Cisco Devices

Professional Experience :

Network Support Engineer, ABC Solutions Ltd.– Dec 2017 – Present

• Developed and implemented an efficient network infrastructure for a range of clients
• Provided technical support and troubleshooting to clients regarding network issues
• Installed and configured routers, switches, and other network devices
• Maintained and monitored network performance
• Resolved hardware and software issues on a timely basis
• Performed security audits and made necessary modifications

Network Technician, XYZ Solutions – May 2014 – Nov 2017

• Installed, configured and maintained hardware and software for networks
• Troubleshot and resolved network problems in a timely manner
• Performed regular maintenance tasks on network devices
• Monitored network performance and security
• Provided technical support to clients

Education :

Bachelor of Science in Computer Engineering, University of California – 2011 – 2014

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Network Support Engineer Resume with No Experience

Recent college graduate with a degree in Computer Science and Information Technology, eager to enter the networking field and help maintain and secure networks for businesses and organizations. Highly organized, detail- oriented, and able to learn quickly.

• Network engineering and troubleshooting
• Network design and implementation
• Network security and compliance
• TCP/IP and OSI network architecture
• Network protocols (FTP, HTTP, POP etc.)
• Windows and Linux server administration
• Network monitoring tools
• System administration
• Networking hardware and software
• Computer and network maintenance

Responsibilities

• Installing, configuring and troubleshooting network hardware and software
• Monitoring system performance and troubleshooting any issues
• Implementing and maintaining network security measures
• Developing and testing network backup and recovery procedures
• Keeping up to date with the latest network technologies
• Assisting other team members in resolving network issues
• Documenting network setup and maintenance activities

Experience 0 Years

Level Junior

Education Bachelor’s

Network Support Engineer Resume with 2 Years of Experience

Dynamic and driven Network Support Engineer with 2 years of professional experience in providing excellent technical support to customers and colleagues. Highly knowledgeable in desktop and network troubleshooting. A team player with strong interpersonal and communication skills and an ability to work in a fast- paced environment.

• Network administration, installation, and maintenance
• Network security implementation
• Network troubleshooting, diagnostics, and maintenance
• LAN/WAN integration
• Firewall management
• Cloud computing
• System scripting and automation
• Network performance tuning
• Strong problem- solving and analytical skills

Responsibilities :

• Responsible for the installation, configuration, and maintenance of network systems and components
• Performed network troubleshooting and diagnostics for optimal system performance
• Analyzed and identified potential network issues before they occurred
• Monitored network performance and implemented performance tuning
• Developed and implemented effective security policies and procedures
• Demonstrated excellent customer service skills in responding to customer inquiries
• Implemented and managed LAN/WAN integration for an efficient network system
• Created scripts for automation of daily network tasks and processes

Experience 2+ Years

Network Support Engineer Resume with 5 Years of Experience

I am an experienced network support engineer with over five years of industry experience. I have successfully provided technical support for a wide variety of network- related tasks and am highly knowledgeable about networking protocols, configuration, and troubleshooting. I have expertise in managing and monitoring active networks and have experience providing technical support for both hardware and software. I am highly motivated and have the ability to work independently or as part of a team.

• Network protocols, configuration, and troubleshooting
• Network monitoring and management
• Technical support for hardware and software
• Independent and team- oriented work
• Effective communication
• Managing and monitoring active networks
• Configuring LAN and WAN networks
• Troubleshooting network issues and resolving technical problems
• Installing, upgrading, and configuring network hardware and software
• Establishing network connections and configuring user settings
• Monitoring server performance and providing technical support
• Identifying security threats and taking preventive measures

Experience 5+ Years

Level Senior

Network Support Engineer Resume with 7 Years of Experience

Highly experienced Network Support Engineer with 7 years of professional experience in the information technology sector. Excellent knowledge in configuring and troubleshooting multiple networks, installing and supporting desktop and server operating systems, as well as managing software and hardware. Skilled in establishing and maintaining network security protocols and helping customers in resolving network- related problems.

• Network Configuration
• Desktop and Server Operating Systems
• Software and Hardware Management
• Network Security Protocols
• Customer Support
• System Maintenance
• Location- based Networking
• Problem Solving
• Configuring and maintaining local area networks (LANs), wide area networks (WANs), and wireless networks.
• Installing, configuring, and troubleshooting desktop and server operating systems.
• Managing and monitoring software and hardware.
• Configuring and maintaining network security protocols.
• Providing customer support and resolving network- related problems.
• Performing regular maintenance on the systems, including patching, upgrading, and monitoring.
• Planning and implementing location- based networking solutions.
• Diagnosing and resolving technical issues in a timely manner.
• Analyzing and identifying system issues, and providing solutions.

Experience 7+ Years

Network Support Engineer Resume with 10 Years of Experience

I am an experienced and highly motivated Network Support Engineer with 10 years of experience in troubleshooting, diagnosing and resolving technical issues related to networking hardware, software, cabling and other system components. I have experience in configuring and maintaining LAN/WAN/VLAN networks, administering network security and resolving network performance issues. My expertise includes working with routers, switches, firewalls and wireless networks. My problem solving skills and ability to provide end- user technical support have earned me the trust and respect of my colleagues and clients.

• Network Troubleshooting and Diagnostic
• Network Configuration and Maintenance
• Network Security Administration
• Routers, Switches, Firewalls and Wireless Networks
• Network Performance Evaluation and Optimization
• LAN/WAN/VLAN Configuration and Troubleshooting
• Virtualization Platforms
• End- User Technical Support
• Analyze and troubleshoot complex network issues
• Configure and maintain LAN/WAN/VLAN networks
• Monitor and optimize networks, identify and mitigate performance issues
• Administer network security, implement security policies and monitor security alerts
• Configure routers, switches, firewalls and wireless devices
• Monitor and troubleshoot virtualization platforms
• Provide end- user technical support and resolve network related issues
• Create, maintain and update network related documentation and reports
• Work with vendors to implement new technologies and solutions

Experience 10+ Years

Level Senior Manager

Education Master’s

Network Support Engineer Resume with 15 Years of Experience

Network Support Engineer with 15 years of experience in IT systems support and maintenance. Demonstrated success in designing, developing, and integrating complex network infrastructures for various companies. Proven record of providing exceptional customer service and offering solutions to customers.

• Network Engineering
• Systems Implementation
• Systems Maintenance
• Network Optimization
• Data Analysis
• Customer Service
• Technical Writing
• Configuring, installing and supporting computer networks and systems.
• Troubleshooting network and system problems and diagnosing and solving hardware or software faults.
• Providing technical support to internal and external customers either in person, over the phone, or by email.
• Installing and configuring computer systems, diagnosing hardware and software faults and solving technical and applications problems.
• Planning and implementing network security measures.
• Preparing and maintaining technical documentation.
• Researching and evaluating new products, technologies, and services.
• Performing system backups and disaster recovery operations.

Experience 15+ Years

Level Director

In addition to this, be sure to check out our resume templates , resume formats ,  cover letter examples ,  job description , and  career advice  pages for more helpful tips and advice.

What should be included in a Network Support Engineer resume?

A network support engineer resume should cover all the technical and interpersonal skills needed to succeed in the role. It should highlight the most relevant experience and qualifications that the individual possesses.

• Education: Network support engineers should have a bachelor’s degree in computer science or a related field. Additional certifications such as Cisco Certified Network Associate (CCNA) or Microsoft Certified Systems Engineer (MCSE) are also beneficial.
• Experience: Relevant experience in setting up, configuring, and troubleshooting networks as well as experience in providing technical support and customer service should be listed. Any experience in administering security protocols, like firewalls and intrusion protection systems, should also be highlighted.
• Skills: Network support engineers should have extensive knowledge and experience with operating systems (Windows, Linux, Mac OS, etc.), network infrastructures (VPN, DNS, DHCP) and application protocols (HTTP, FTP, DNS, etc.). In addition, they should have strong problem-solving skills and be able to communicate effectively with customers.
• Other: It is beneficial to list any additional skills that the network support engineer has such as project management, database design and development, or scripting.

By including all of the above information in a network support engineer resume, it will demonstrate the individual’s ability to excel in the role.

What is a good summary for a Network Support Engineer resume?

A Network Support Engineer resume should be a summary of your experience and qualifications in designing, installing, and troubleshooting computer networks. It should highlight your technical skills and experience in network architecture, network security, and network maintenance. Your resume should include any certifications you have earned such as CCNA, and should also list any areas of specialization such as routing protocols, wireless networks, and network performance. Also list any experience you have in customer service and problem solving. Finally, make sure to include references that can vouch for your technical expertise and skills. With this information, you will have a powerful resume that will demonstrate your abilities and help you land a Network Support Engineer job.

What is a good objective for a Network Support Engineer resume?

Writing a resume for a Network Support Engineer role can be a daunting task. After all, the technical skills needed for this type of position are quite varied and complex. Fortunately, having a clear objective statement can help make the resume stand out and highlight why you are the ideal candidate for the job.

A good objective statement for a Network Support Engineer resume should focus on three key areas:

• Demonstrate Technical Proficiency: Show your potential employer that you have the technical knowledge and expertise to be successful in the role. Highlight any certifications or advanced technical skills you have, as well as any experience you may have troubleshooting networks.
• Proven Problem-Solving: Network Support Engineers need to be able to diagnose and resolve technical problems quickly and efficiently. Showcase any successful problem-solving you’ve done in the past, as well as any experience you may have working with customers to troubleshoot their issues.
• Ability to Collaborate: Good Network Support Engineers must have the ability to collaborate with others to ensure successful outcomes. Showcase any team experience you have, as well as any times you’ve gone above and beyond to help colleagues or customers.

By highlighting these key areas in your objective statement, you can give your potential employer a better idea of your technical abilities and show them why you would make the perfect Network Support Engineer.

How do you list Network Support Engineer skills on a resume?

When assembling a resume to apply for a Network Support Engineer job, it is important to include skills that demonstrate your understanding of the job’s responsibilities. Network Support Engineers are responsible for troubleshooting, maintaining and installing networks, so highlighting experience and qualifications in these areas is essential.

To list your skills on a resume, include a “Skills” section beneath your profile summary and above your work experience. Use this section to describe your most relevant qualifications, such as experience with network architecture, protocols, and hardware.

Below are some example skills that you can use to list your Network Support Engineer qualifications on your resume:

• Expert knowledge of networking protocols, including TCP/IP, DHCP, DNS, and HTTP
• Proficient in troubleshooting and resolving network issues
• Experience deploying, configuring, and maintaining network architecture
• Ability to identify and mitigate security threats
• Skilled at configuring and managing firewalls and routers
• Knowledge of Cisco, Juniper, and other network hardware
• Experience with wireless and wired networks
• Familiarity with network monitoring and performance optimization tools
• Excellent problem-solving and communication skills

What skills should I put on my resume for Network Support Engineer?

When applying for a Network Support Engineer position, it is important to make sure your resume stands out from the rest. This position requires a variety of technical skills and experience, and you want to make sure your resume reflects the full scope of your abilities. Here are some skills to consider including on your resume for a Network Support Engineer role:

• Knowledge of network fundamentals, including network architecture, protocols, and security
• Experience with installing, configuring, and troubleshooting routers, switches, and other network hardware
• Ability to configure and troubleshoot firewalls and intrusion detection systems
• Understanding of virtualization technologies such as VMware and Hyper-V
• Working knowledge of different operating systems such as Windows and Linux
• Experience with network monitoring tools such as Wireshark, Solarwinds, and PRTG
• Familiarity with scripting and automation tools such as PowerShell and Ansible
• Familiarity with network access control solutions such as 802.1X, RADIUS, and TACACS+
• Ability to document network infrastructure, including network diagrams, network configuration files, and network access policies
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team

A strong Network Support Engineer resume should highlight your technical abilities as well as your problem-solving skills. With the right set of skills and experience, you can prove that you are a valuable asset to any organization.

Key takeaways for an Network Support Engineer resume

Network Support Engineers are responsible for troubleshooting, maintaining and providing technical support to computer networks. They play a critical role in keeping systems running smoothly and efficiently. When applying for a Network Support Engineer position, it is important to create a resume that highlights your skills and experiences in this field. Here are some key takeaways for crafting a Network Support Engineer resume:

• Highlight Key Technical Skills: Your resume should include a comprehensive list of your technical skills and knowledge, including proficiency in network troubleshooting and maintenance, knowledge of wireless and wired networks, and experience with network infrastructure and systems.
• Showcase Relevant Experience: Be sure to include any relevant experience you have in network engineering and support, such as previous work as a systems administrator or experience as a network administrator.
• Include Certifications: Many employers prefer hiring candidates with certifications, such as Microsoft Certified Solutions Expert (MCSE) or Cisco Certified Network Associate (CCNA). Listing these certifications on your resume can give you an edge over other applicants.
• Demonstrate Other Skills: In addition to your technical know-how, employers are looking for candidates with strong problem-solving, communication, and analytical skills. Include examples of how you have demonstrated these skills in the past, such as through successful troubleshooting or communication with clients.
• Emphasize Your Achievements: Finally, don’t forget to emphasize any achievements you have made in the field, such as successfully managing large-scale projects or completing complex systems upgrades. This can help you stand out from other applicants and make you a more attractive candidate.

By following these tips, you will be able to create an effective Network Support Engineer resume that will help you get the job you want.

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15 Network Support Engineer Resume Examples And Templates for 2024

A Network Support Engineer excels in diagnosing network issues, maintaining infrastructure, and optimizing performance. Highlight skills like troubleshooting, communication, and knowledge of network protocols on your resume. Showcase accomplishments such as successful project completions or certifications. Use metrics to demonstrate impact, ensuring your achievements resonate with potential employers in a competitive market.

Table of Contents

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Network Support Engineer Core Responsibilities

A Network Support Engineer plays a crucial role in ensuring seamless connectivity across departments by managing and maintaining network infrastructure. This position requires a blend of technical expertise in networking protocols, operational knowledge for system optimization, and strong problem-solving skills to address network issues efficiently. By effectively collaborating with IT, security, and other departments, these engineers contribute to the organization's overall goals. A well-structured resume showcasing these qualifications can significantly enhance career prospects in this field.

Common Responsibilities Listed on Network Support Engineer Resume

• Troubleshooting and resolving network connectivity issues.
• Monitoring network performance and implementing improvements.
• Configuring and maintaining routers, switches, and firewalls.
• Assisting in the design and implementation of network solutions.
• Documenting network configurations and procedures.
• Collaborating with IT teams to support cybersecurity measures.
• Conducting regular network assessments and upgrades.
• Providing technical support and training to end-users.
• Ensuring compliance with network security policies.
• Managing network-related projects and timelines.
• Responding to network outages and service interruptions promptly.
• Staying updated on industry trends and emerging technologies.

High-Level Resume Tips for Network Support Engineer Professionals

In the competitive field of network support engineering, a well-crafted resume serves as your initial handshake with prospective employers. It is often the first impression that determines whether your application moves forward or gets lost in the shuffle. Therefore, your resume must effectively highlight your technical skills, relevant experience, and notable achievements that set you apart from the competition. In this guide, we will provide practical and actionable resume tips specifically tailored for Network Support Engineer professionals, ensuring your application resonates with hiring managers and showcases your qualifications.

Top Resume Tips for Network Support Engineer Professionals

• Tailor your resume for each job application by aligning your skills and experiences with the specific job description.
• Use clear, concise language and technical terminology relevant to network support engineering to demonstrate your expertise.
• Showcase relevant experience, focusing on roles that involved network troubleshooting, system integration, and support.
• Quantify your achievements where possible, such as improving network uptime by a certain percentage or reducing ticket resolution time.
• Highlight industry-specific skills, such as knowledge of network protocols, security measures, and experience with specific hardware and software.
• Include certifications that are recognized in the industry, such as CompTIA Network+, Cisco CCNA, or Juniper JNCIA.
• Utilize a clean and professional format that enhances readability and allows key information to stand out.
• Incorporate keywords from the job posting to optimize your resume for applicant tracking systems (ATS).
• Keep your resume to one page if you have less than 10 years of experience, focusing on the most relevant information.
• Consider adding a summary statement at the top that encapsulates your career goals and technical proficiencies.

By implementing these tips, you can significantly enhance your resume and increase your chances of landing a job in the Network Support Engineer field. A well-structured resume not only showcases your qualifications but also demonstrates your professionalism and attention to detail, making you a more appealing candidate to potential employers.

Why Resume Headlines & Titles are Important for Network Support Engineer

In the competitive field of network support engineering, a well-crafted resume headline or title serves as a crucial first impression for hiring managers. This brief yet powerful phrase encapsulates a candidate's core qualifications, skills, and suitability for the role, making it an essential element of a successful resume. A strong headline not only grabs attention but also provides a snapshot of what the candidate brings to the table, allowing hiring managers to quickly assess their fit for the position. Therefore, it’s vital that the headline is concise, relevant, and directly related to the job being applied for, setting the tone for the rest of the application.

Best Practices for Crafting Resume Headlines for Network Support Engineer

• Keep it concise: Aim for a headline that is brief and to the point, ideally 8-12 words.
• Be role-specific: Tailor the headline to reflect the specific position of Network Support Engineer.
• Highlight key skills: Include important skills relevant to network support, such as troubleshooting or network security.
• Use action words: Start with strong action verbs to convey confidence and proactivity.
• Include certifications: Mention any relevant certifications, such as CCNA or CompTIA Network+, if applicable.
• Reflect experience: Indicate years of experience or notable achievements that set you apart.
• Avoid jargon: Use clear language that can be easily understood by non-technical hiring managers.
• Make it impactful: Ensure the headline creates a sense of urgency or a compelling reason to read further.

Example Resume Headlines for Network Support Engineer

Strong resume headlines.

"Certified Network Support Engineer with 5+ Years in Troubleshooting & Optimization"

“Experienced Network Support Specialist Skilled in Cisco & Juniper Technologies”

"Proven Network Support Engineer with Expertise in Cybersecurity Solutions"

"Dynamic Network Support Engineer with a Track Record of Reducing Downtime by 30%"

Weak Resume Headlines

“Network Engineer”

“IT Professional Seeking Opportunities”

The strong resume headlines are effective because they convey specific skills, experience, and accomplishments that make the candidate stand out. They provide a clear indication of the candidate's strengths and relevance to the role of a Network Support Engineer. In contrast, the weak headlines fail to impress as they are vague and non-specific, lacking the detail necessary to capture the interest of hiring managers. A generic title does not communicate the candidate's unique value and may lead to their resume being overlooked in a sea of applicants.

Writing an Exceptional Network Support Engineer Resume Summary

A well-crafted resume summary is crucial for a Network Support Engineer as it serves as the first impression to hiring managers. This brief yet impactful section allows candidates to quickly highlight their key skills, relevant experience, and notable accomplishments, effectively capturing the attention of potential employers. A strong summary is concise, tailored to the specific job being applied for, and directly aligns with the requirements outlined in the job description, making it an essential component of a successful resume.

Best Practices for Writing a Network Support Engineer Resume Summary

• Quantify Achievements: Use specific numbers or metrics to showcase your impact, such as the number of networks managed or reductions in downtime.
• Focus on Key Skills: Highlight essential skills such as troubleshooting, network security, and customer support that are pertinent to the role.
• Tailor for the Job Description: Customize your summary to reflect the language and requirements of the job posting to demonstrate alignment.
• Keep it Concise: Aim for 2-4 sentences that encapsulate your experience without overwhelming the reader.
• Showcase Relevant Experience: Briefly mention your years of experience and any specialized knowledge that sets you apart.
• Use Action-Oriented Language: Start with strong action verbs to convey confidence and capability.
• Highlight Certifications: If applicable, mention any relevant certifications (e.g., CCNA, CompTIA Network+) that affirm your expertise.
• Reflect Soft Skills: Include soft skills like communication and teamwork, which are vital in support roles.

Example Network Support Engineer Resume Summaries

Strong resume summaries.

Detail-oriented Network Support Engineer with over 5 years of experience managing and optimizing enterprise networks. Achieved a 30% reduction in downtime through proactive monitoring and troubleshooting, ensuring seamless connectivity for over 1,000 users.

Dedicated Network Support Engineer with expertise in Cisco and Juniper technologies, successfully implemented network security protocols that reduced breaches by 40%. Proven ability to collaborate with cross-functional teams to enhance system performance.

Proficient Network Support Engineer with a track record of resolving 99% of support tickets within SLA. Spearheaded a project that upgraded network infrastructure, leading to a 25% increase in data transfer rates.

Weak Resume Summaries

Network Support Engineer seeking a position where I can use my skills.

Experienced in network support and troubleshooting with some knowledge of various technologies.

The examples provided highlight the differences between strong and weak resume summaries. Strong summaries effectively quantify achievements and specify relevant skills, demonstrating the candidate's direct impact and expertise in the field. In contrast, weak summaries are vague and lack measurable outcomes, failing to capture the hiring manager's attention or convey the candidate's qualifications effectively.

Work Experience Section for Network Support Engineer Resume

The work experience section of a Network Support Engineer resume is pivotal in illustrating the candidate's technical prowess, leadership capabilities, and commitment to delivering high-quality network solutions. This section not only showcases the skills acquired through hands-on experience but also emphasizes the ability to collaborate with teams and manage complex projects effectively. Quantifying achievements—such as improving network uptime or reducing response times—aligns the candidate's experience with industry standards, making a compelling case for their suitability for the role.

Best Practices for Network Support Engineer Work Experience

• Highlight specific technical skills relevant to network support, such as proficiency in routing protocols, firewalls, or network monitoring tools.
• Quantify achievements with metrics, such as percentage improvements in system performance or reduction in downtime.
• Include examples of leadership where you managed teams or led projects, showcasing your ability to drive results.
• Demonstrate collaboration by mentioning cross-functional team projects and your role in those efforts.
• Use action verbs to convey your contributions clearly and impactfully.
• Tailor your experiences to align with industry standards and job descriptions to maximize relevance.
• Incorporate industry certifications or training that enhance your qualifications in the context of your experiences.
• Keep descriptions concise yet informative, focusing on the most relevant details for the role you are applying for.

Example Work Experiences for Network Support Engineer

Strong experiences.

• Led a team of 5 network engineers in a project that improved network uptime from 95% to 99.9%, significantly enhancing customer satisfaction.
• Implemented a new monitoring system that reduced network response times by 30%, resulting in a 15% decrease in incident tickets.
• Collaborated with cross-functional teams to design and deploy a secure VPN solution that increased remote access capabilities for over 300 employees.
• Upgraded network infrastructure, which resulted in a 40% increase in data transfer rates and a 20% reduction in operational costs.

Weak Experiences

• Worked on network issues and occasionally solved problems.
• Helped with team projects and participated in discussions.
• Involved in network maintenance tasks as needed.
• Assisted in implementing network solutions without specific outcomes mentioned.

The examples listed as strong experiences are considered effective because they clearly articulate specific achievements, quantify outcomes, and demonstrate leadership and collaboration in a way that aligns with the expectations of the role. In contrast, the weak experiences lack measurable results and specificity, making them less impactful and failing to convey the depth of the candidate's contributions or expertise.

Education and Certifications Section for Network Support Engineer Resume

The Education and Certifications section of a Network Support Engineer resume plays a critical role in establishing the candidate's qualifications and suitability for the position. This section not only showcases the applicant's academic background but also highlights industry-relevant certifications and ongoing professional development. By detailing relevant coursework, certifications, and specialized training, candidates can significantly enhance their credibility and demonstrate a commitment to staying current in a rapidly evolving field. This emphasis on education and certification helps potential employers assess the candidate's expertise and alignment with the specific demands of the job role.

Best Practices for Network Support Engineer Education and Certifications

• Include only relevant degrees and certifications that pertain to network support and engineering.
• List certifications in order of relevance and importance, prioritizing industry-standard credentials.
• Provide specific coursework that directly relates to network technologies, protocols, and troubleshooting.
• Highlight advanced certifications such as CCNP, CCIE, or CompTIA Network+ to showcase expertise.
• Include the date of certification renewal to demonstrate ongoing professional development.
• Use clear and concise language to outline educational achievements and certifications.
• Consider including honors or relevant projects completed during your studies that underscore practical skills.
• Organize the section in a way that is easy to read, using bullet points for clarity.

Example Education and Certifications for Network Support Engineer

Strong examples.

• Bachelor of Science in Computer Networking, XYZ University, 2021
• Cisco Certified Network Professional (CCNP), 2023
• CompTIA Network+ Certification, 2022
• Relevant Coursework: Network Security, Routing and Switching, IP Addressing and Subnetting

Weak Examples

• Bachelor of Arts in English Literature, ABC College, 1999
• Old Microsoft Certified Systems Engineer (MCSE), obtained in 2005
• Certification in Basic Computer Skills, 2020
• Relevant Coursework: Introduction to Psychology

The strong examples are considered relevant as they directly align with the skills and knowledge required for a Network Support Engineer role, showcasing both recent education and industry-recognized certifications. In contrast, the weak examples are less effective due to their irrelevance to network engineering, outdated certifications, or degrees that do not pertain to the technical field, failing to demonstrate the candidate's qualifications for the role.

Top Skills & Keywords for Network Support Engineer Resume

In the competitive field of network engineering, having the right blend of skills is essential for crafting a standout resume. A Network Support Engineer must not only demonstrate technical prowess but also showcase interpersonal abilities that facilitate collaboration and problem-solving. Highlighting both hard and soft skills can significantly enhance your resume, making it more appealing to potential employers. By focusing on key competencies, job seekers can effectively communicate their qualifications and readiness for the challenges of the role, leading to better opportunities in a dynamic work environment.

Top Hard & Soft Skills for Network Support Engineer

Soft skills.

• Excellent Communication Skills
• Problem-Solving Abilities
• Team Collaboration
• Adaptability
• Time Management
• Customer Service Orientation
• Attention to Detail
• Critical Thinking
• Conflict Resolution
• Analytical Skills
• Interpersonal Skills
• Stress Management
• Decision-Making Skills

Hard Skills

• Proficiency in Networking Protocols (TCP/IP, DNS, DHCP)
• Experience with Network Security (Firewalls, VPNs)
• Knowledge of Network Configuration and Troubleshooting
• Familiarity with Network Monitoring Tools (Wireshark, SolarWinds)
• Understanding of Cloud Networking (AWS, Azure)
• Skills in Routing and Switching (Cisco, Juniper)
• Experience with Virtualization Technologies (VMware, Hyper-V)
• Knowledge of Wireless Networking (802.11 standards)
• Proficiency in Scripting Languages (Python, Bash)
• Familiarity with ITIL Framework
• Experience with Network Management Software
• Understanding of Network Architecture Design
• Knowledge of VoIP Technologies
• Skills in Backup and Disaster Recovery Solutions
• Proficiency in Cisco or CompTIA Certifications
• Understanding of IPv4 and IPv6
• Experience with Load Balancers and Proxy Servers

By integrating both skills and work experience into your resume, you can create a compelling narrative that highlights your unique qualifications and positions you as a strong candidate for a Network Support Engineer role.

Stand Out with a Winning Network Support Engineer Cover Letter

I am writing to express my interest in the Network Support Engineer position at [Company Name] as advertised on [Job Board/Company Website]. With a solid background in network management and troubleshooting, combined with my commitment to maintaining efficient and secure network operations, I am excited about the opportunity to contribute to your esteemed team. My hands-on experience with various networking technologies, along with my problem-solving skills, positions me as a strong candidate for this role.

In my previous role at [Previous Company Name], I was responsible for supporting a diverse range of network systems and ensuring optimal performance. I successfully resolved complex network issues, reducing downtime by 30% through effective troubleshooting and proactive system monitoring. My expertise in configuring and maintaining routers, switches, and firewalls has equipped me with the knowledge to identify potential vulnerabilities and implement necessary security measures. Additionally, I have experience with network documentation and user training, which has fostered a collaborative environment among team members and end-users alike.

I am particularly drawn to [Company Name] because of its commitment to innovation and excellence in the field of networking. I am eager to bring my technical skills and customer-focused approach to your team, ensuring seamless network performance and user satisfaction. The opportunity to work with cutting-edge technology and contribute to large-scale projects aligns perfectly with my career goals and aspirations. I am confident that my proactive attitude and technical acumen will make a positive impact at [Company Name].

Thank you for considering my application. I look forward to the opportunity to discuss how my background, skills, and enthusiasms align with the goals of your network support team. I am excited about the possibility of contributing to [Company Name] and am eager to bring my expertise in network support to your organization.

Common Mistakes to Avoid in a Network Support Engineer Resume

A well-crafted resume is crucial for any Network Support Engineer looking to make a strong impression on potential employers. However, many candidates fall into common pitfalls that can undermine their qualifications and experience. Avoiding these mistakes can significantly enhance your chances of landing an interview. Here are some common errors to steer clear of when creating your Network Support Engineer resume:

Vague Job Descriptions : Failing to provide specific details about your previous roles can leave hiring managers confused about your responsibilities and accomplishments. Be sure to quantify your achievements and outline your exact duties.

Using Technical Jargon Excessively : While it's important to showcase your technical skills, overloading your resume with jargon can alienate HR personnel who may not have a technical background. Strike a balance by using clear language that conveys your expertise.

Neglecting Soft Skills : Many candidates focus solely on technical abilities and overlook the importance of soft skills such as communication, teamwork, and problem-solving. Highlighting these qualities can show your ability to work effectively in a team environment.

Ignoring Formatting and Readability : A cluttered or overly complex resume can be hard to read and may deter recruiters. Use bullet points, headings, and consistent formatting to ensure your resume is visually appealing and easy to navigate.

Listing Irrelevant Experience : Including unrelated work experience can dilute the impact of your resume. Tailor your document to focus on relevant positions and skills that directly relate to network support engineering.

Failing to Customize for Each Job Application : Sending out a generic resume can make you appear uninterested in the specific position. Customize your resume for each application by highlighting the skills and experiences that align with the job description.

Not Including Certifications : In the tech industry, certifications can significantly bolster your credibility. Make sure to list relevant certifications, such as CompTIA Network+, Cisco CCNA, or others that demonstrate your qualifications.

Overlooking Keywords from the Job Description : Many companies use applicant tracking systems (ATS) to filter resumes. Failing to incorporate relevant keywords from the job description can result in your resume being overlooked. Analyze the job posting and include pertinent terms in your resume.

As a Network Support Engineer, you play a crucial role in maintaining and optimizing network systems, ensuring seamless connectivity and performance. This article has outlined the essential skills and responsibilities associated with this role, including troubleshooting network issues, implementing security measures, and collaborating with IT teams to enhance overall network functionality.

In addition to technical expertise, effective communication and problem-solving skills are vital for success in this position. Staying updated with the latest networking technologies and best practices can significantly boost your career prospects and effectiveness in your role.

To ensure you present yourself as a strong candidate for Network Support Engineer positions, it’s important to regularly review and update your resume. Tailor your resume to highlight relevant experience, skills, and achievements that align with the job requirements.

To assist you in this process, consider utilizing tools such as resume templates , which provide a polished framework for your resume, or the resume builder to create a customized document easily. You can also explore resume examples to gain inspiration from successful professionals in your field. Lastly, don’t forget the importance of a well-crafted cover letter; check out the cover letter templates available to enhance your application package.

Take action now to refine your resume and increase your chances of landing that desired Network Support Engineer position!

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Network Support Engineer Resume Samples

The job role of a Network Support Engineer is to design, build and analyze computer or data systems of the organization. The typical job duties that can be found on the Network Support Engineer Resume are – installing new software, installing new hardware , fixing network faults, overseeing security of all systems, network maintenance , training staff on new systems, supervising helpdesk staff, providing technical support to the users, monitoring day-to-day network use, upgrading old network systems , and responding to technical inquiries.

Aside from formal education, the job applicants are supposed to depict on the resume plenty of work experience and the following skills – multitasking abilities, an up-to-date knowledge of latest trends in networking field, and in-depth knowledge of network type mainly with LAN, WAN, GAN and MAN. A Bachelor’s degree in Computer Science or information technology is commonly seen on most resumes.

• Resume Samples
• Engineering
• Network Support Engineer

Network Support Engineer Resume

Summary : Over 9 Years of experience in IT industry with managing and maintaining various Network Infrastructure, remote support requirements and IT security. Strong experience in Network security using ASA Firewall, Checkpoint, Juniper SRX, Palo Alto, Cisco IDS/IPS, AAA, and IPSEC/SSL VPN.

Skills : MS Office/MS Access 2010/Windows 7/Linux/Bash.

Description :

• Responsible for performing administration on BGP & OSPF routing protocols.
• Configured route redistribution between EIGRP and OSPF.
• Involved in Network Designing, Routing, DNS, IP Sub netting, and TCP/IP protocol.
• Performed Route Filtering and Route Manipulation by applying distribute-lists, route-maps and offset lists.
• Provided Layer-3 redundancy by implementing HSRP in the network.
• Hands-on experienced in implementation and troubleshooting of BGP, OSPF, IPV4 and Ethernet Protocols.
• Managed various VLANs, IP addressing for various subnets, VLAN Trunking between various ASW.

Sr. Network Support Engineer Resume

Summary : Desires to work in a team-oriented environment on new or legacy software with concentration on planning, performing, managing and supporting applications.

Skills : LINUX Certified Administrator, UNIX Administration, Brocade Storage Area Network Administration.

• Researched and recommended network hardware and software solutions to clients.
• Provided hardware, software, and desktop support to network infrastructure upgrades or implementations.
• Troubleshoot, determined and implement corrective measures for all local and wide area network issues.
• Built or upgraded network workstations and servers.
• Installed and configured supplemental operating systems services (IIS, Proxy, DHCP, and WINS).
• Maintained and updated documentation of all network systems and configurations.
• Researched, executed and documented software license compliance.

Jr. Network Support Engineer Resume

Summary : Dedicated Network Security professional with several years of experience. Focused on providing secure networks for Enterprise & Ecommerce Networks. Committed to meeting SLA agreements & info security compliance requirements by designing, building, supporting accordingly.

Skills : Java, Linux, HTML, PHP.

• Supported technical assistance center responding to customer network outages.
• Used protocol analyzer to interpret layer 2 and layer 3 messages to isolate and correct troubles.
• Interfaced with equipment vendors to ensure inter- operability.
• Installed Madge Access Switch at customer premise.
• Turned up network circuits with carriers, including ISDN (PRI & BRI) & T1 circuits for voice, video & data.
• Setup inverse multiplexer (imux) to make 384k video conference calls over the public switched network.
• Built trunk groups and dial plans for customer's applications.

Network Support Engineer III Resume

Objective : Essentially a problem-solver and a team player who aims at contributing passion and skills in an exigent and dynamic corporate environment that allows an opportunity for growth whilst also achieving the organizational goals.

Skills : Provided support to IT hardware, software networks.

• Configured and maintaining Cisco 7200, 4400, 5000 and 6500 platforms.
• Troubleshoot connectivity issues involving VLAN's, OSPF, QoS etc.
• Supported, monitored and managed the IP network.
• Performance monitored of various applications and web servers to maintain quality of service and network stability.
• Maintained core switches, creating VLAN's and configuring VTP.
• Designed IP Addressing schemes, VLAN tables and Switch port assignments, Trunking and Ether-channel implementation.
• Gained hands on experience with VLSM, STP, VTP, VLAN Trunking.

Network Support Engineer II Resume

Objective : Over 2 years experience in Network Support Engineer(IDQ) Extensive experience with Data Extraction, Transformation, and Loading (ETL) from Multiple Sources.

Skills : C, Java, System Verilog, SoC, VLSI, Verilog, Python, Algorithms, Networks, SQL.

• Analyzed and designed server and storage systems.
• Maintained Wide Area Networks (WAN) Optimize LAN by monitoring applications in a real-time environment.
• Performed key role in providing engineering support on call to the clients in the US.
• Assisted in upgrading workstation and printers etc.
• Involved in sales for tech support services for out-of-warranty Cisco products.
• Installed, Configured, and Maintained Microsoft networks.
• Designed and upgraded network infrastructures.

Network Support Engineer I Resume

Summary : Over 8 years of extensive hands-on experience in IP network integration, deployment and troubleshooting. Hands-on configuration and experience in setting up Cisco routers to perform functions at the Access, Distribution, and Core layers.

Skills : Nortel Real Time Networking NCTS, Nortel Passport Certified NNCSS, Structured Cable And Wiring, Frame Relay Routing, ATM Routing, TCP/IP, Unix.

• Ensured that proper procedures were followed and assisted if necessary.
• Product lines supported were GSM, GPRS/ UMTS and briefly support CDMA Passport related components.
• Approved work orders and scheduled work assignments.
• Generated trouble tickets for internal customers and performed remedial action.
• Assisted upper level support groups for gathering trace data for design analysis.
• Developed root cause analysis for product deficiencies.
• Performed document update requests that ensured work procedures were kept current.

Network Support Engineer/Technician Resume

Summary : 5+ Years' Experience in Networking, including hands-on experience in IP network design providing network support, installation and analysis. Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols.

Skills : Routing: Static Routing, RIPv1, RIPv2, RIPnG, IGRP,.

• Designed, validated and implemented LAN, WAN & WLAN structure to suite client's need.
• Performed troubleshooting and monitored routing protocols such as OSPF, EIGRP & BGP.
• Experienced with Checkpoint Firewall policy provisioning.
• Configured and troubleshoot OSPF and EIGRP.
• Active Directory user's management and planning for authoritative and non-authoritative restore.
• Experienced with protocols such as Frame Relay, IEEE 802.11 and VLAN, OSPF and BGP, DNS, DHCP.
• Worked on various scanning and Sniffing tools like Ethereal.

Objective : Over 5 years of working experience with Cisco products. Experienced in large-scale enterprise network maintenance and migration with expertise in designing planning, and testing of enterprise LAN/WAN products and protocols.

Skills : LAN, WAN, Linux, Unix.

• Worked on the entire project from cabling to IP addressing assignment.
• Supported a wide range of products from Cisco Systems, Troubleshooting of Routers and Switches.
• Configured and installed of Cisco Routers and Switches.
• Configured and worked with Cisco Routers and Switches using protocols like RIP, EIGRP, and OSPF.
• Managed the Routing protocol and Encapsulation Protocol.
• Troubleshoot of WAN connectivity problems.
• Configured STP for loop prevention and VTP for Inter-VLAN Routing.

Network Support Engineer/Consultant Resume

Summary : Interested to working in this Organization & Seeking a challenging career to utilize skills, abilities & creativity in addition to begin resourceful and flexible to the organization. Aspiring to work with a professional organization using own domain knowledge and strive to contribute best through sincere, hard and aimed +efforts, thus helping in growth of organization.

Skills : Network Tech, Network Administrator.

• Provided technical support to approximately 200 users both remotely or onsite on both PC and MAC.
• Troubleshoot various models of network printers remotely.
• Created and troubleshoot Active Directory accounts and assign to appropriate organizational unit.
• Used ticket system to track status or each work load.
• Performed weekly and monthly maintenance onto servers.
• Provided email configuration on Android, Blackberry, and IPhone.
• Managed Blackberry user accounts with BES server.

Network Support Engineer/Specialist Resume

Summary : Over 6 years of professional experience in Network engineering with Cisco Certifications, performing Network analysis, design, Implementing, capacity planning with a focus on performance tuning and support of large Networks.

Skills : IT Engineer, IT Specialist.

• Replaced outdated Cisco switches & routers in existing data centers & installing new Cisco switches & routers.
• Responsible for layer 2 security which was implemented using a dedicated VLAN ID for all trunk ports, setting user ports to non-TRUNKING, deployed port security when possible for user ports.
• Migrated from 2500 series Routers to 2600 series.
• Configured & maintened of Cisco 2600 series routers with OSPF protocols.
• Configured and implemented various protocols on 2800 series router for efficient performance of network.
• Upgraded the network by translating protocols like EIGRP to OSPF.
• Redistributed from RIP to OSPF and vice versa by implementing Hub and Spoke topology with a Frame Relay Switch.

Network Support Engineer/Administrator Resume

Summary : An analytical and results-driven information technology professional with comprehensive technical expertise in network engineering, hardware/software installation. Extensive background in network integration with web/application servers and desktop applications.

Skills : Bridges, Routers, Switches, and other peripheral devices.

• Analyzed enterprise campus architecture and implemented VLANs, spanning tree, inter-VLANs routing, high availability, redundancy, and security in campus networks.
• Utilized Ghost/Cloning software to image over 400 PCs.
• Set up and maintained wireless network for student group.
• Diagnosed issues and made software/setting adjustments as necessary, including reconfiguring network devices with faulty operating systems.
• Achieved over 80% network issue resolution and high customer satisfaction rating.
• Saved 30% in equipment and maintenance costs by optimizing networking devices to reduce inventory needed.
• Maintained 95% or greater "up-and-running" efficiency for all network devices, terminals, and PCs.

IT Network Support Engineer Resume

Objective : Certified Professional in Routing and Switching (CCNA) seeking a varied role that will allow to consolidate both educational and professional background, expand knowledge and provide opportunities for personal and professional growth in the field of networking technology.

Skills : LAN, Network Tech, IT Engineer.

• Supported enterprise network consisting of two redundant Data Centers that facilitates connectivity over 5,000 client workstations.
• Supported corporate network consisting of over 800 users across 10 domestic and 9 international offices.
• Supported client facing network with over 2000 clients worldwide.
• Documented network topology and site configurations (includes topology diagramming with MS Visio).
• Successfully prioritize and complete projects and daily activities.
• Administered and evaluated network management/monitoring tools (What's Up Gold, Cisco ACS, Concord EHealth, Ethereal and other home grown tools) to ensure optimal performance.
• Communicated WAN carriers for our diverse circuits.

Summary : To obtain a Network Support Engineer position in a company where managerial, technical and customer focused skills will benefit both a prospective employer. To continue to grow technical and management skills, and obtain key certifications.

Skills : Network Admin, IT Coordinator.

• Analyzed, planned, designed, and installed new personal computer systems and review, monitor, and upgrade existing personal computer systems.
• Recommended the purchase of software or hardware to meet user needs.
• Installed new, and maintain existing hardware and software.
• Analyzed business needs and new technology and make recommendations.
• Investigated hardware problems and perform system hardware and communication connection repairs.
• Configured and maintained the San Diego-based LAN servers and workstations.
• Worked with multiple hardware and software platforms at an intermediate level.

Lead Network Support Engineer Resume

Summary : Over a year and a half of experience in design, development, implementation, troubleshooting, and maintenance of complex network systems Expertise in IP Sub-netting and worked on design and allocation of various classes of IP Addresses.

Skills : Help Desk Support, IT Tech.

• Maintained and Troubleshooting LAN connectivity problems using Ping, Traceroute.
• Managed the IP address space using subnets and variable-length subnet masks (VLSM) Involved in troubleshooting IP addressing issues and Updating IOS images using TFTP.
• Worked along with the team in ticketing issues.
• Assisted in troubleshooting LAN & WAN connectivity and hardware issues in the network of 10000 hosts.
• Studied and analyzed client requirements to provide solutions for network design, configuration, administration, and security.
• Experienced with configuring BGP, OSPF on 7609 routers.
• Maintained redundancy on Cisco 2600, 2800, and 3600 routers with HSRP.

Network Support Engineer/Executive Resume

Summary : Over 8+ years of experience in network engineering, designing, integration, deploying, maintaining, and supporting a broad range of LAN/WAN communication systems and troubleshooting LAN, WAN, MPLS in the branch, campus, and Datacenter environments.

Skills : Network Engineer, Network Admin.

• Assisted in troubleshooting LAN connectivity and hardware issues in the network.
• Involved in troubleshooting IP addressing issues and Updating IOS images using TFTP.
• Managed the IP address space using subnets and variable-length subnet masks (VLSM) Interacted with support services to reduce the downtime on leased lines.
• Monitored performance of network and servers to identify potential problems and bottlenecks.
• Performed RIP & OSPF routing protocol administration.
• Troubleshoot problems on a day-to-day basis and provide solutions to fix them.
• Maintained and Troubleshooting connectivity problems using Ping, Trace route.

Associate Network Support Engineer Resume

Objective : Highly adaptable with the ability to multi-task while ensuring a positive attitude in high-paced environments. Eager to learn new skills and take on additional responsibilities.

Skills : Operating Systems Windows /XP/Vista/7Server 2003/2008, Linux Fedora/Ubuntu Networking Cisco Routers And Switches, VPN, ACS, And Cisco PIX.

• Designed, monitored, and maintained computer networks.
• Upgraded and expanded computer network system.
• Provided estimating the cost of materials and labor to have SIP Trunking.
• Configured networks, remote access systems, computers, and periphery equipment including faxes, copiers, scanners, and printers into one system.
• Monitored system performance to ensure that demands were being met.
• Installed and configured NetGear RP114 Cable DSL, NetGear 48 port switch, Cisco AIR-AP1242AG, and Motorola Netopia 3346N-ENT Broadband Router.
• Installed upgraded software Norton 360 Antivirus, QuickBooks, and UPS WorldShip for the network.

Summary : To attain a challenging Network Support Engineer position in networking where can utilize technical skills and experience to make a positive contribution within the organization.

Skills : Microsoft Office, Excel, Engineer.

• Tested computers and ensuring that computer systems are functioning properly.
• Physical setting up of computers and software system installation for various computer applications and programs.
• Provided specifications of the systems and equipment as required.
• Identified and solved any problem that affects computer/operating systems performance.
• Installed and upgraded computer peripheral devices such as photocopiers, printers, scanners, and modems.
• Networked and connected computers within the same organization to enhance communication.
• Trained and oriented employees with computer system hardware and software.

Objective : Result-oriented Network Security Consultant with more than 8 years experience and rigorous experience in assignments entailing setup & smooth functioning of Corporate Networks.

Skills : Routing, Switching, Security, Load balancer, Cloud Computing.

• Created firewall rules on Palo Alto Panorama for a complex network infrastructure.
• Configured and Administrated Palo Alto Firewalls.
• Migrated and implemented new ACL solutions with Cisco ASA Firewall series 5505, 5510, 5540 series.
• Performed code upgrade on the Cisco firewalls.
• Troubleshoot access issues on Palo Alto for multiple customer locations.
• Firewall rule set changes as per client requirements.
• Upgraded multiple firewalls and Network devices under a planned maintenance window.

Objective : Results-driven IT professional with an extensive understanding of the administration and support of Information Systems with 4 years of professional work experience. Strong hands-on technical knowledge in electronics, LAN/WAN network systems, database, and systems administration.

Skills : IT Support Engineer, IT Specialist.

• Implemented and troubleshoot Site to Site as well as Remote Access VPNs using Cisco ASA firewalls.
• Maintained off-site storage necessary for recovery processes.
• Upgraded/migrated windows server software and exchange.
• Supported and led the implementation of Facebook's production network infrastructure in the datacenter.
• Performed hands-on troubleshooting and repair of network hardware, software, and network circuits.
• Performed network maintenance including hardware and software upgrades, migrations, decommissioning, and capacity upgrades.
• Managed and updated work assignments through our internal task tools and repair ticketing systems.

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Network Support Engineer resume examples for 2024

A network support engineer resume should highlight the ability to manage and maintain network infrastructure. This includes experience with routing protocols like OSPF, BGP, and EIGRP, as well as proficiency in configuring and troubleshooting switches, firewalls, and routers. Additionally, skills in Linux, DNS, and VPN are valuable. Experience in providing technical support and troubleshooting connectivity issues is also necessary.

Network Support Engineer resume example

How to format your network support engineer resume:.

• Use the same job title on your resume as the one in the job application for a network support engineer role,
• In your work experience section, highlight accomplishments that demonstrate your expertise as a network support engineer, such as resolving complex issues or implementing new technologies,
• Aim to fit your resume on one page, focusing on recent and relevant experience as a network support engineer and using concise bullet points to describe your achievements.

Choose from 10+ customizable network support engineer resume templates

Choose from a variety of easy-to-use network support engineer resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your network support engineer resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Network Support Engineer resume format and sections

1. add contact information to your network support engineer resume.

Network Support Engineer Resume Contact Information Example # 1

Dhruv Johnson

[email protected] | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

2. Add relevant education to your network support engineer resume

Your resume's education section should include:

• The name of your school
• The date you graduated ( Month, Year or Year are both appropriate)
• The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

• Academic awards (Dean's List, Latin honors, etc. )
• GPA (if you're a recent graduate and your GPA was 3.5+)
• Extra certifications
• Academic projects (thesis, dissertation, etc. )

Other tips to consider when writing your education section include:

• If you're a recent graduate, you might opt to place your education section above your experience section
• The more work experience you get, the shorter your education section should be
• List your education in reverse chronological order, with your most recent and high-ranking degrees first
• If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Network Support Engineer Education

Network Support Engineer Resume Relevant Education Example # 1

Bachelor's Degree In Computer Networking 2007 - 2010

University of Florida Gainesville, FL

Network Support Engineer Resume Relevant Education Example # 2

Bachelor's Degree In Computer Science 2000 - 2003

University of Maryland - College Park College Park, MD

3. Next, create a network support engineer skills section on your resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

• Include 6-12 skills, in bullet point form
• List mostly hard skills ; soft skills are hard to test
• Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example of skills to include on an network support engineer resume

The Border Gateway Protocol (BGP) is a procedure that facilitates the exchange of routing information among different networks connected through the internet. It also refers to the electronic language used among internet routers, to determine how a piece of information is sent from one router to the other over the network. This process is extremely quick that occurs within mini-seconds, enabling the internet to function properly.

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

Domain Name Systems, or DNS for short, is the internet's system for converting readable language, i.e., google.com, to machine language, i.e, 192.168. For a simple analogy, some call it the phonebook of the internet. Any website has its own IP address, for example, 192.168.160. Understandably this is hard to remember. So what a DNS does is link the domain name, google.com, with its IP address, 192.168.160.

A Virtual Private Network, VPN encrypts a device's internet access, activity, and identity through a secure server, making data theft and third-party traceability more difficult, and increasing the privacy and security of public and private networks, the internet, and Wi-Fi hotspots. The VPN is designed to protect one's system and network from being compromised.

Top Skills for a Network Support Engineer

• Switches , 7.2%
• Network Support , 4.6%
• OSPF , 4.5%
• Other Skills , 79.3%

4. List your network support engineer experience

The most important part of any resume for a network support engineer is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of network support engineers" and "Managed a team of 6 network support engineers over a 9-month project. "

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

• Utilized various tools for configuration, management and troubleshooting (ZOC, SNMP, Network Authority, Remedy etc).
• Performed router/hardware replacement due to hardware failure.
• Resolved network-related issues like Port Flapping, T1 Flapping.
• Provided training for network control center staff in network protocols, applications support, troubleshooting and LAN baseline.
• Contacted service provider (ATT, Verizon, Quest and Sprint) and opened tickets for T1 issues.
• Participated in the development of appropriate communication plans and literature as it relates to classification, compensation practices and HR programs.
• Trained peers in operating contemporary computers and radars, necessary for tactical decision-making, in the Combat Information Center.
• Assisted with platoon and field training for the Officer Candidate School (OCS).
• Coordinated security program for 1,200 US/NATO security clearances allowing vital access to classified material.
• Provided expert deployment and extensive crisis experience, including combat operations, in various locations in the US and overseas.
• Developed tools simulating real-time network traffic using common networking protocols in Python.
• Attained secret level clearance after background investigation from private company.
• Created procedures for the use of the Component Supplier Management database tool and trained new component engineers in its use.
• Developed a monthly machine utilization presentation to inform management when a specific machine is being underutilized.
• Analyzed test errors and hardware failures to determine their sources, then brainstormed and applied solutions.
• Diagnosed and fixed various hardware and software related computer problems.
• Advanced knowledge of PC hardware performance comparisons Superior customer service
• Procured computer parts supplies and materials for the purpose of ensuring the availability of items commonly required to repair computer hardware
• Developed proposals for customers base on requirements stated.
• Repaired 5-10 notebooks a day of various vendors (HP, Sony, Toshiba, etc ).

5. Highlight network support engineer certifications on your resume

Specific network support engineer certifications can be a powerful tool to show employers you've developed the appropriate skills.

If you have any of these certifications, make sure to put them on your network support engineer resume:

• CCNP Service Provider Operations (CCNP)
• Cisco Certified Network Associate (CCNA)
• CCNA Routing and Switching Certification (CCNA RS)
• Cisco Certified Network Associate Security (CCNA)
• Network 5 Certification
• Certified Network Computer Technician (CNCT)
• Software Engineering Master Certification (SEMC)
• Cisco Networks Certified Professional
• CompTIA Network+
• Cisco Certified Design Associate (CCDA)

6. Finally, add an network support engineer resume summary or objective statement

A resume summary statement consists of 1-3 sentences at the top of your network support engineer resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to emphasize skills and experiences that feature in the job description.

Common network support engineer resume skills

• Network Support
• Technical Support
• Network Infrastructure
• Windows Server
• Series Routers
• Network Devices
• Trouble Tickets
• Network Troubleshooting
• Network Issues
• Connectivity Issues
• Problem Resolution

Network Support Engineer Jobs

Links to help optimize your network support engineer resume.

• How To Write A Resume
• List Of Skills For Your Resume
• How To Write A Resume Summary Statement
• Action Words For Your Resume
• How To List References On Your Resume

Updated June 25, 2024

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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15 Network Engineer Resume Samples That Worked in 2024

Network Engineer

Best for candidates with 3+ years of experience

With your job experience and a stunning resume layout, recruiters will be ready to give your application the official stamp of approval.

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• Network Engineer (NetEng)
• NetEng Resumes by Experience
• NetEng Resumes by Role
• Writing Your NetEng Resume

Building a network engineer resume from scratch is a daunting task—even with the help of ChatGPT resume prompts . These nine network engineer resume templates have been optimized to help you land an interview in 2024, no matter what kind of network engineer you are or at what stage of your career.

The resumes you’ll find in this guide, and others, like our  free Google docs resume templates  or our  interactive Word resume examples  have  helped network engineers get interviews at great companies like Zoom and Dropbox .

Network Engineer Resume

Used by 873 people in the last 24 hours

or download as PDF

Why this resume works

• When reviewing your network engineer resume, hiring managers have to quickly assess whether or not they think you’ll have a meaningful impact on their business. By demonstrating you’ve had a measurable effect on your past roles, you’ll make a convincing case that you deserve an interview.
• Strong use of action verbs like “drove,” “led,” and “implemented” succinctly demonstrate that you can take ownership of your roles.
• The “skills” section is comprehensive but not exhaustive. You don’t want your  resume skills  to be a laundry list. It’s better to demonstrate expertise in a few areas than a passive knowledge of many tools and technologies.

Senior Network Engineer Resume

• There is a clear progression of responsibilities from Dataprise through Zoom. As a senior network engineer, you want to show that you’ve taken on bigger projects as your career progressed.
• Your senior network engineer resume should show you’ve worked on a wide variety of different projects, from security to support to planning, making it clear you have the capability of contributing to several other companies.
• As a senior network engineer, your work experience section takes up most of your resume. When you have a few years of experience, hiring managers want to see what you’ve done in your previous roles above anything else. Strut your stuff with a savvy  resume format  that highlights your most recent experience, also known as reverse-chronological order. This is exactly how it should be.

Entry-Level Network Engineer Resume

• Unlike the “Senior network engineer” resume above, your entry-level network engineer resume needs to convey your qualifications without an extensive work history.
• As a junior network engineer, it’s appropriate to include any relevant classes you took in college that qualify you for the role. You want to lead with your strengths as you  create a resume , and that might be your education when you’re an entry-level network engineer. 
• Include any relevant projects you worked on outside of the school setting that demonstrate initiative and a desire to better understand what it takes to be a successful network engineer.

Junior Network Engineer Resume

• Your secret weapon here is unleashing your projects’ experiences. This means highlighting projects that you feel are related to the job, emphasizing the impact and real-world application of the outcomes.

Cloud Network Engineer Resume

• Your competency in job-specific tools will set you apart from the rest. However, desist from namedropping software to sound smart. Instead, showcase how you’ve used them to make a significant impact in your previous jobs.

Network Security Engineer Resume

• Remember to include the relevant tools and competencies that you used to keep systems protected and running optimally.

F5 Network Engineer Resume

• In fact, your F5 network engineer resume may emerge at the top of the stack for disclosing your ability to evaluate vendors and ensure sustainable cost reduction for crucial supplies.

Juniper Network Engineer Resume

• When you’re applying for a more specialized role, you want your Juniper network engineer resume to showcase your experience in that specialization. If you’re looking for a Juniper network engineer role, you’ll stand out amongst the hundreds of other applicants by making that your focus.
• We put together over 50  resume objective examples  if you’re looking for more inspiration.

CCNA Network Engineer Resume

• Frequently, certifications aren’t particularly strong signals for hiring managers. However, when you’re applying for a more specialized position, they can help you stand out from other applicants.
• As a network engineer with several years of experience, your education section should only occupy a small percentage of your overall CCNA network engineer resume .
• Try a  reverse-chronological resume format  for a smooth-flowing, easy-to-read story that presents your most recent positions at the top, followed by older jobs.

Cisco Network Engineer Resume

• Your bachelor’s degree in computer engineering, for instance, could be the gem that makes the education part of your Cisco network engineer resume sparkle. Make sure to mention the university you attended, its location, and timeline, too. And suppose you went the extra mile to earn a master’s degree, flip the script, and list that bad boy first, followed by your Bachelor’s.

Wireless Network Engineer Resume

• Matching your resume to the job description entails dressing it up with keywords and phrases from the job ad. And this isn’t just about sailing past the applicant tracking system (ATS); it also signals to potential employers that you’re packing the exact skills and experiences they’re hunting for. Rephrasing that—mirror the language of the hiring company, and you’re setting yourself up for success.

ISP Network Engineer Resume

• Perhaps you trimmed internal network congestion or gave a server infrastructure a major facelift. Whichever your wins, showcase them with a splash of metrics for extra punch. “Processed network logs using SolarWinds NPM, identifying and mitigating eight critical issues within a quarter and thus preventing a potential revenue loss of $600K” is a welcome addition to an ISP network engineer resume.

Network Field Engineer Resume

• Capitalize on concise bullet lists to structure the work history of your network field engineer resume. They enhance readability and play nicely with the picky electronic bouncers that are ATS systems. Different-colored, larger fonts for section subheadings are a nice touch, too.

Optical Network Engineer Resume

• The quality of writing in your optical network engineer resume is every bit as big of a deal as the skills and experiences you pack into it, so don’t sleep on giving it a good once-over for errors. Capitalize on software like Grammarly to weed out typos, punctuation errors, and run-on and passive sentences that could torpedo your chances of a job interview.

VoIP Network Engineer Resume

• That empty spot on the side column of your VoIP network engineer resume? It’s the prime real estate for your Skills section to shine. And its content? Gems like H.323, Zoiper, Polycom VVX Series, Cisco VG Series Gateways, Cisco Prime Collaboration, and Wireshark.

Related resume guides

• Web Developer
• Software Engineer
• Tableau Developer
• Product Manager

Network Engineer Resume Format

A network engineer resume should be a professional, cumulative reflection of your qualifications and relevant work experience. As a network engineer, you need a complete summary of your career, thus far, in a logical, legible format. Several questions you should ask yourself and steps you can take to guarantee readability and rational structure are:

Should you use a reverse-chronological, functional, or combination/hybrid format for your network engineer resume?

• How should your resume contact header look?

How can you get through the ATS?

To make your network engineer resume impactful in 2024, technical recruiters rely on clean formatting to quickly dissect your resume. Strong action verbs and quantifying your projects are just a few qualities that make a great resume. Without structure, a recruiter may struggle to decipher your comprehensive list of skills from your education or active projects. Feel free to review our  example resumes ,  formatting guides , and  resume templates  for quick tips. Below we’ve detailed popular formats:

• The most popular format is reverse-chronological order. Reverse-chronological formatting lists all experience, from the most recent project or career opportunity to your first relevant skill or experience. Each item is typically dated to give perspective of your career path. You’ll likely have a straightforward career growth path that distinctly aligns with the reverse-chronological formatting.
• A functional resume groups career experience and relevant details based on a specific skill or focus.
• The mixture of both formats is considered a hybrid/combination. Many recruiters prefer a hybrid format if you have career gaps or relevant work experience spread throughout your career path. Organizing your most relevant job-specific career experience in reverse-chronological order gives the recruiter a better understanding of when you learned your skills and what depth you possess knowledge in the subject matter.

Your resume contact header

Your contact information should be one of the first things a hiring director reads on your resume. The information should be easy to find, color-coordinated, and titled but also self-explanatory. Other titles showing details such as social media pages, phone numbers, or addresses should be bold or emphasized. Keep font style and size consistent with the other equally important, relevant work experience displayed on your network engineer resume. To separate the content of your resume title, name, and contact information, a header is formed at the top of the page. The header shouldn’t exceed the standardized page margins. You can check out our  resume examples  to set your best foot forward!

ATS stands for applicant tracking system. Applicant tracking system (ATS) software filters through resumes submitted to technical recruiters to simplify their hiring process. Each resume is typically collected from the submission window, sorted, scanned, and ranked for future readers. A whopping 90+% of top employers in every field and Fortune 500 company uses ATS software. Our  AI resume builder  can help remove the guesswork when crafting your resume!

ATS software is a common tool to reduce the hours and overhead required to review potential applicants. However, your network engineer resume may be ranked or disqualified before a human ever reads it due to ATS software. Our resume builder system is ATS compliant by default. You’ll have the flexibility to include relevant career experiences in a structured format that works for any future employer’s ATS software. Here are the main attributes an ATS reviews:

• Header names
• Structure / Logical order
• Resume page length

Writing Your Network Engineer Resume

Effective writing helps your network engineer resume shine in comparison to the competition. Word choice convinces hiring managers that you can make a measurable difference in their company. Your words shouldn’t leave the reader impression that your resume is just an exhaustive list of skills or expertise. Instead, it should be carefully crafted and focused on the specific position available. Our  resume builder  can guide you through these details!

Must you include an objective or summary in your network engineering resume?

Network engineer work experience, the best network engineer skills, education and certifications required for a network engineer.

• What about projects, interests, or hobbies in your network engineering resume?

Create multiple network engineering resumes

• Edit your network engineering resume using our  how-to-write-a-resume guide

You may write an objective or summary to help tailor your network engineer resume to a particular open role. However, not all resumes include an objective or summary. To save space or simplify, include this information in your cover letter. Nevertheless, it’s quintessential that you do so correctly if you choose to write an objective or summary. A poor objective or summary is commonly vague or generic.

Check out these examples:

• Good Objective—Harvard computer science graduate with web design experience looking to expand my 11-year web development career at Squarespace to help simplify the online shop creation process for small business owners.
• Bad Objective—I’d like to improve my Full-Stack web development capabilities for a year before branching into bleeding-edge technology such as artificial intelligence at Alphabet.
• Good Summary—Industry-leading executive with 10 years of experience broadening the electric vehicle market. In 2011, founded and grew a start-up into a $1 billion evaluation.
• Bad Summary—Joined a hot start-up and procured necessary investors to grow the company into an industry leader. Graduated with an MBA in 2010.

A strong objective specifies your intent or shares focused, relevant work experience that applies to the open role. Objectives should display who you are, what you have to offer the employer, and how you can help further the company’s accomplishments and goals. A good summary establishes the cumulative highlights of your relevant work experience with just a few sentences, quantitative values, and keywords. It explains the specific skills and expertise that make you the right choice for a particular job.

Depending on the extent of your career thus far, not all previous opportunities should be listed on your network engineer resume. A common mistake is submitting a curriculum vitae (CV) instead of the requested resume. The difference is that you should tailor your resume to the employer’s open position with two to four relevant job experiences showing you’re the right fit for the position. Only highlight your most impactful education, experience, and expertise on your resume. Avoid including unrelated work history or irrelevant skills.

A CV contains the course of life or all qualifications you’ve achieved thus far. A resume is typically one page. However, for every 10 years of experience, you can include an additional page. On the other hand, a CV commonly has no length limitations.

Network engineering job descriptions

Each paragraph, phrase, or bullet point needs to be carefully crafted. You’ll be ranked not only by your experience but the effort you invested in describing your career journey. Use action verbs to capture the reader’s attention. From subjects to verbs, each part of speech needs to flow smoothly, tenses should remain consistent, and the vernacular should actively engage the reader. Listed below are good bullet points:

• Grew a software consultant business from $100 million in annual revenue to $150 million
• Acquired WordPress to further Automattic’s global web market share by 27%, leading to 300 million new users and 1 billion advertisement views monthly
• Transitioned from a hardware specialist intern to a full-time employee based on 3 months of high performance, 95% positive customer feedback, and academic merit, resulting in test scores consistently above a 3.5 GPA

Avoid personal pronouns and keep the language formal. Grammatically correct sentences are mandatory. Include certifications and academic accomplishments in a separate section from your work experience. Here are some bad bullet points:

• I built a web framework with HTML, CSS, and JavaScript as front-end for several clients’ websites.
• I wrote lots of C++ code to automate desktop virtualization environments for a dozen small business office computers.
• Apple sponsored my CompTIA Network+ certification through their work-study program.

Numbers speak louder than words on your network engineering resume

Quantifying work experience with statistics and measurable metrics helps employers understand the extent of your work. Metrics provide an additional layer of detail that gives greater insight into your accomplishments. Aim to include a statistic or metric concerning work in every other sentence.

Quality bullet point examples for your resume:

• Maintained 99% up-time for all 100 networked client systems throughout the year 2020
• Spearheaded office-wide migration to fiber-optic connectivity and upgraded all 50 routers to Wi-Fi 6E, which led to consistent internal traffic data speeds above 100MBps
• Achieved a 90% approval rating by decreasing the day-to-day customer support maintenance response time by 50%

Several qualities make up an excellent network engineer. Employers tend to measure your potential based on the number of hard skills listed on your network engineer resume. They may uncover soft skills from brief interviews and references. Hard skills and academic-based expertise are pieces of knowledge you acquire from certifications, degrees, research, or experience. Often recruiters or the ATS will flag resumes for further review if you mention keywords, skills, or expertise specifically relevant to the open position. Examples of hard skills:

Soft skills measure character and can help assess compatibility with the existing team. The skills measure interpersonal relationship expertise and character traits. Both soft and hard skills should be mentioned on your network engineer resume six to eight times. The keywords should be listed either in the objective summary or highlighted in a separate section of the resume to increase reader visibility. Examples of soft skills:

• Adaptability
• Communication skills
• Interpersonal skills
• Leadership skills

Many companies in the market differ in terms of requirements for education. However, most open network engineering roles will demand a minimum of a bachelor’s degree in a relevant science, technology, engineering, or mathematics (STEM) field. Some companies will make an exception, allowing you entrance with an associate’s degree or four years of relevant work experience. However, most entry-level positions prefer STEM-related four-year degrees. In addition to academics, employers may also require standardized industry certifications, such as Cisco Certified Network Associate (CCNA), CCNA Routing and Switching Certification (CCNA RS), CCNA Security, or CompTIA Network+.

All your related network engineering education and certifications should be clearly stated and displayed on a designated section of your network engineer resume. If a mandatory certification is a keyword in an ATS filter, you could be automatically rejected for forgetting to include this qualification on your resume. Most technical recruiters prefer to read this information first, as certifications and levels of education can be the deciding factor for hire. Senior positions look for 5-10 years of experience or post-graduate STEM degrees.

What about projects, interests, or hobbies on your network engineering resume?

As you gather more professional experience as a network engineer, listing  projects, interests, and hobbies on your network engineering resume  becomes less impactful. However, for interns, recent college graduates, and entry-level positions, displaying proactive applications of your knowledge can show initiative. Projects that have generated meaningful change or profit should be displayed. A great example is school projects, volunteer work, or home labs. If you’ve acquired a collection of Internet of Things (IoT) devices, 5G networks, or artificial intelligence, the expertise gained from each project is worth mentioning for germane roles.

Details of skills, expertise, and pre-existing technologies should be mentioned in your resume when applying to entry-level positions early on in your career. Projects, active or completed, can be listed, similar to work and career experience. Code contributions, open-source projects, and charity work are excellent additions to your resume. Like career experience, all hobbies, interests, and projects should display metrics and statistics concerning completed objectives. As a network engineer, you should describe how you improved the current system or changed the architecture leveraged by its users.

Examples of projects you could include: 

As your network engineering career becomes vast, it’s more than acceptable to disregard interests, projects, or hobbies from your resume entirely. Your work experience is commonly seen as the most important or beneficial asset to getting hired. Frequently, the duration of your work with various companies will lead to many completed projects and tasks. It’s up to you to include the most pertinent details of your assignments. Before submitting a resume, you should review each bullet point and ask, “What value does this sentence add to my resume?” “Does it display new information?” If there’s any hesitation or sense of repetition, the phrase or paragraph should be removed.

Any job listing will show the required skills and expertise for hire. Read through the entire open position, highlight any skills you currently possess, and then ensure this information is near the top of your network engineer resume. Customize your resume to each employer and the needs of the specific role. Taking the time to tailor your resume greatly increases a hiring manager’s chances to consider you over the competition.

Edit and proofread your network engineering resume

While many word processing programs have built-in spell-check, it’s apropos for you to proofread any document for grammatical errors. To avoid having your network engineer resume rejected for poorly written language:

• Avoid rushing an application for submission. 
• Research the proper nouns, subjects, and objects listed in your document. 
• Review formatting and margin requirements from the employer. 
• Use our  free resume checker  to write out numbers versus listing numerical values.

 A proofread and tailored resume shouldn’t take more than 30 minutes if you work from a solid foundation.

Network Engineer Resume FAQs

Yes, and especially so if the job description of the company you’re hoping to land a job with explicitly states you need a specific certification(s) like a CCNA Routing and Switching Certification (CCNA RS), which is common for entry-level network engineers, or a Palo Alto Networks Certified Network Security Administrator (PCNSA), a cert that’s more intermediate.

To top it off, go ahead and list certifications you hold that the job listing didn’t mention. For instance, a company probably doesn’t require you to hold a Cisco Certified Internetwork Expert (CCIE) certification, but showing you have such a prestigious cert can only help!

In your highly technical role, you’re not short on network engineer skills, but you don’t have room to list them all. Checking a company’s job description is your best possible move here.

For example, if a company’s job description repeatedly mentions troubleshooting and working in the cloud, it’s wise to keep that top of mind when building your skills list. For those, it’d make a lot more sense to list DWDM, circuit troubleshooting, and Amazon EC2 than to spend too much time on skills that require you to build a network infrastructure from the ground up.

First, be specific about the skills you have. List skills not just in the skills section, but mention how you used those skills when writing your job description bullet points.

Secondly, quantify the impact of your work. When you put those two tips together, a bullet point on your network engineer resume might read, “Maintained AWS Direct Connect and VPC to improve bandwidth and reduce network costs for clients by 17% on average.”

Lastly, a good network engineer resume will always be complemented by a terrific cover letter. Thanks to a cover letter generator tool, it doesn’t have to be a big deal or eat up your time!