Have students identify specific problems, difficulties, or confusions . Don’t waste time working through problems that students already understand.
If students are unable to articulate their concerns, determine where they are having trouble by asking them to identify the specific concepts or principles associated with the problem.
In a one-on-one tutoring session, ask the student to work his/her problem out loud . This slows down the thinking process, making it more accurate and allowing you to access understanding.
When working with larger groups you can ask students to provide a written “two-column solution.” Have students write up their solution to a problem by putting all their calculations in one column and all of their reasoning (in complete sentences) in the other column. This helps them to think critically about their own problem solving and helps you to more easily identify where they may be having problems. Two-Column Solution (Math) Two-Column Solution (Physics)
Encourage Independence
Model the problem solving process rather than just giving students the answer. As you work through the problem, consider how a novice might struggle with the concepts and make your thinking clear
Have students work through problems on their own. Ask directing questions or give helpful suggestions, but provide only minimal assistance and only when needed to overcome obstacles.
Don’t fear group work ! Students can frequently help each other, and talking about a problem helps them think more critically about the steps needed to solve the problem. Additionally, group work helps students realize that problems often have multiple solution strategies, some that might be more effective than others
Be sensitive
Frequently, when working problems, students are unsure of themselves. This lack of confidence may hamper their learning. It is important to recognize this when students come to us for help, and to give each student some feeling of mastery. Do this by providing positive reinforcement to let students know when they have mastered a new concept or skill.
Encourage Thoroughness and Patience
Try to communicate that the process is more important than the answer so that the student learns that it is OK to not have an instant solution. This is learned through your acceptance of his/her pace of doing things, through your refusal to let anxiety pressure you into giving the right answer, and through your example of problem solving through a step-by step process.
Experts (teachers) in a particular field are often so fluent in solving problems from that field that they can find it difficult to articulate the problem solving principles and strategies they use to novices (students) in their field because these principles and strategies are second nature to the expert. To teach students problem solving skills, a teacher should be aware of principles and strategies of good problem solving in his or her discipline .
The mathematician George Polya captured the problem solving principles and strategies he used in his discipline in the book How to Solve It: A New Aspect of Mathematical Method (Princeton University Press, 1957). The book includes a summary of Polya’s problem solving heuristic as well as advice on the teaching of problem solving.
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New Designs for School 5 Steps to Teaching Students a Problem-Solving Routine
Jeff Heyck-Williams (He, His, Him) Director of the Two Rivers Learning Institute in Washington, DC
We’ve all had the experience of truly purposeful, authentic learning and know how valuable it is. Educators are taking the best of what we know about learning, student support, effective instruction, and interpersonal skill-building to completely reimagine schools so that students experience that kind of purposeful learning all day, every day.
Students can use the 5 steps in this simple routine to solve problems across the curriculum and throughout their lives.
When I visited a fifth-grade class recently, the students were tackling the following problem:
If there are nine people in a room and every person shakes hands exactly once with each of the other people, how many handshakes will there be? How can you prove your answer is correct using a model or numerical explanation?
There were students on the rug modeling people with Unifix cubes. There were kids at one table vigorously shaking each other’s hand. There were kids at another table writing out a diagram with numbers. At yet another table, students were working on creating a numeric expression. What was common across this class was that all of the students were productively grappling around the problem.
On a different day, I was out at recess with a group of kindergarteners who got into an argument over a vigorous game of tag. Several kids were arguing about who should be “it.” Many of them insisted that they hadn’t been tagged. They all agreed that they had a problem. With the assistance of the teacher they walked through a process of identifying what they knew about the problem and how best to solve it. They grappled with this very real problem to come to a solution that all could agree upon.
Then just last week, I had the pleasure of watching a culminating showcase of learning for our 8th graders. They presented to their families about their project exploring the role that genetics plays in our society. Tackling the problem of how we should or should not regulate gene research and editing in the human population, students explored both the history and scientific concerns about genetics and the ethics of gene editing. Each student developed arguments about how we as a country should proceed in the burgeoning field of human genetics which they took to Capitol Hill to share with legislators. Through the process students read complex text to build their knowledge, identified the underlying issues and questions, and developed unique solutions to this very real problem.
Problem-solving is at the heart of each of these scenarios, and an essential set of skills our students need to develop. They need the abilities to think critically and solve challenging problems without a roadmap to solutions. At Two Rivers Public Charter School in Washington, D.C., we have found that one of the most powerful ways to build these skills in students is through the use of a common set of steps for problem-solving. These steps, when used regularly, become a flexible cognitive routine for students to apply to problems across the curriculum and their lives.
The Problem-Solving Routine
At Two Rivers, we use a fairly simple routine for problem solving that has five basic steps. The power of this structure is that it becomes a routine that students are able to use regularly across multiple contexts. The first three steps are implemented before problem-solving. Students use one step during problem-solving. Finally, they finish with a reflective step after problem-solving.
Problem Solving from Two Rivers Public Charter School
Before Problem-Solving: The KWI
The three steps before problem solving: we call them the K-W-I.
The “K” stands for “know” and requires students to identify what they already know about a problem. The goal in this step of the routine is two-fold. First, the student needs to analyze the problem and identify what is happening within the context of the problem. For example, in the math problem above students identify that they know there are nine people and each person must shake hands with each other person. Second, the student needs to activate their background knowledge about that context or other similar problems. In the case of the handshake problem, students may recognize that this seems like a situation in which they will need to add or multiply.
The “W” stands for “what” a student needs to find out to solve the problem. At this point in the routine the student always must identify the core question that is being asked in a problem or task. However, it may also include other questions that help a student access and understand a problem more deeply. For example, in addition to identifying that they need to determine how many handshakes in the math problem, students may also identify that they need to determine how many handshakes each individual person has or how to organize their work to make sure that they count the handshakes correctly.
The “I” stands for “ideas” and refers to ideas that a student brings to the table to solve a problem effectively. In this portion of the routine, students list the strategies that they will use to solve a problem. In the example from the math class, this step involved all of the different ways that students tackled the problem from Unifix cubes to creating mathematical expressions.
This KWI routine before problem solving sets students up to actively engage in solving problems by ensuring they understand the problem and have some ideas about where to start in solving the problem. Two remaining steps are equally important during and after problem solving.
The power of teaching students to use this routine is that they develop a habit of mind to analyze and tackle problems wherever they find them.
During Problem-Solving: The Metacognitive Moment
The step that occurs during problem solving is a metacognitive moment. We ask students to deliberately pause in their problem-solving and answer the following questions: “Is the path I’m on to solve the problem working?” and “What might I do to either stay on a productive path or readjust my approach to get on a productive path?” At this point in the process, students may hear from other students that have had a breakthrough or they may go back to their KWI to determine if they need to reconsider what they know about the problem. By naming explicitly to students that part of problem-solving is monitoring our thinking and process, we help them become more thoughtful problem solvers.
After Problem-Solving: Evaluating Solutions
As a final step, after students solve the problem, they evaluate both their solutions and the process that they used to arrive at those solutions. They look back to determine if their solution accurately solved the problem, and when time permits they also consider if their path to a solution was efficient and how it compares to other students’ solutions.
The power of teaching students to use this routine is that they develop a habit of mind to analyze and tackle problems wherever they find them. This empowers students to be the problem solvers that we know they can become.
Jeff Heyck-Williams (He, His, Him)
Director of the two rivers learning institute.
Jeff Heyck-Williams is the director of the Two Rivers Learning Institute and a founder of Two Rivers Public Charter School. He has led work around creating school-wide cultures of mathematics, developing assessments of critical thinking and problem-solving, and supporting project-based learning.
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Why Every Educator Needs to Teach Problem-Solving Skills
Strong problem-solving skills will help students be more resilient and will increase their academic and career success .
Want to learn more about how to measure and teach students’ higher-order skills, including problem solving, critical thinking, and written communication?
Problem-solving skills are essential in school, careers, and life.
Problem-solving skills are important for every student to master. They help individuals navigate everyday life and find solutions to complex issues and challenges. These skills are especially valuable in the workplace, where employees are often required to solve problems and make decisions quickly and effectively.
Problem-solving skills are also needed for students’ personal growth and development because they help individuals overcome obstacles and achieve their goals. By developing strong problem-solving skills, students can improve their overall quality of life and become more successful in their personal and professional endeavors.
Problem-Solving Skills Help Students…
develop resilience.
Problem-solving skills are an integral part of resilience and the ability to persevere through challenges and adversity. To effectively work through and solve a problem, students must be able to think critically and creatively. Critical and creative thinking help students approach a problem objectively, analyze its components, and determine different ways to go about finding a solution.
This process in turn helps students build self-efficacy . When students are able to analyze and solve a problem, this increases their confidence, and they begin to realize the power they have to advocate for themselves and make meaningful change.
When students gain confidence in their ability to work through problems and attain their goals, they also begin to build a growth mindset . According to leading resilience researcher, Carol Dweck, “in a growth mindset, people believe that their most basic abilities can be developed through dedication and hard work—brains and talent are just the starting point. This view creates a love of learning and a resilience that is essential for great accomplishment.”
Set and Achieve Goals
Students who possess strong problem-solving skills are better equipped to set and achieve their goals. By learning how to identify problems, think critically, and develop solutions, students can become more self-sufficient and confident in their ability to achieve their goals. Additionally, problem-solving skills are used in virtually all fields, disciplines, and career paths, which makes them important for everyone. Building strong problem-solving skills will help students enhance their academic and career performance and become more competitive as they begin to seek full-time employment after graduation or pursue additional education and training.
Resolve Conflicts
In addition to increased social and emotional skills like self-efficacy and goal-setting, problem-solving skills teach students how to cooperate with others and work through disagreements and conflicts. Problem-solving promotes “thinking outside the box” and approaching a conflict by searching for different solutions. This is a very different (and more effective!) method than a more stagnant approach that focuses on placing blame or getting stuck on elements of a situation that can’t be changed.
While it’s natural to get frustrated or feel stuck when working through a conflict, students with strong problem-solving skills will be able to work through these obstacles, think more rationally, and address the situation with a more solution-oriented approach. These skills will be valuable for students in school, their careers, and throughout their lives.
Achieve Success
We are all faced with problems every day. Problems arise in our personal lives, in school and in our jobs, and in our interactions with others. Employers especially are looking for candidates with strong problem-solving skills. In today’s job market, most jobs require the ability to analyze and effectively resolve complex issues. Students with strong problem-solving skills will stand out from other applicants and will have a more desirable skill set.
In a recent opinion piece published by The Hechinger Report , Virgel Hammonds, Chief Learning Officer at KnowledgeWorks, stated “Our world presents increasingly complex challenges. Education must adapt so that it nurtures problem solvers and critical thinkers.” Yet, the “traditional K–12 education system leaves little room for students to engage in real-world problem-solving scenarios.” This is the reason that a growing number of K–12 school districts and higher education institutions are transforming their instructional approach to personalized and competency-based learning, which encourage students to make decisions, problem solve and think critically as they take ownership of and direct their educational journey.
Problem-Solving Skills Can Be Measured and Taught
Research shows that problem-solving skills can be measured and taught. One effective method is through performance-based assessments which require students to demonstrate or apply their knowledge and higher-order skills to create a response or product or do a task.
What Are Performance-Based Assessments?
With the No Child Left Behind Act (2002), the use of standardized testing became the primary way to measure student learning in the U.S. The legislative requirements of this act shifted the emphasis to standardized testing, and this led to a decline in nontraditional testing methods .
But many educators, policy makers, and parents have concerns with standardized tests. Some of the top issues include that they don’t provide feedback on how students can perform better, they don’t value creativity, they are not representative of diverse populations, and they can be disadvantageous to lower-income students.
While standardized tests are still the norm, U.S. Secretary of Education Miguel Cardona is encouraging states and districts to move away from traditional multiple choice and short response tests and instead use performance-based assessment, competency-based assessments, and other more authentic methods of measuring students abilities and skills rather than rote learning.
Performance-based assessments measure whether students can apply the skills and knowledge learned from a unit of study. Typically, a performance task challenges students to use their higher-order skills to complete a project or process. Tasks can range from an essay to a complex proposal or design.
Preview a Performance-Based Assessment
Want a closer look at how performance-based assessments work? Preview CAE’s K–12 and Higher Education assessments and see how CAE’s tools help students develop critical thinking, problem-solving, and written communication skills.
Performance-Based Assessments Help Students Build and Practice Problem-Solving Skills
In addition to effectively measuring students’ higher-order skills, including their problem-solving skills, performance-based assessments can help students practice and build these skills. Through the assessment process, students are given opportunities to practically apply their knowledge in real-world situations. By demonstrating their understanding of a topic, students are required to put what they’ve learned into practice through activities such as presentations, experiments, and simulations.
This type of problem-solving assessment tool requires students to analyze information and choose how to approach the presented problems. This process enhances their critical thinking skills and creativity, as well as their problem-solving skills. Unlike traditional assessments based on memorization or reciting facts, performance-based assessments focus on the students’ decisions and solutions, and through these tasks students learn to bridge the gap between theory and practice.
Performance-based assessments like CAE’s College and Career Readiness Assessment (CRA+) and Collegiate Learning Assessment (CLA+) provide students with in-depth reports that show them which higher-order skills they are strongest in and which they should continue to develop. This feedback helps students and their teachers plan instruction and supports to deepen their learning and improve their mastery of critical skills.
Explore CAE’s Problem-Solving Assessments
CAE offers performance-based assessments that measure student proficiency in higher-order skills including problem solving, critical thinking, and written communication.
College and Career Readiness Assessment (CCRA+) for secondary education and
Collegiate Learning Assessment (CLA+) for higher education.
Our solution also includes instructional materials, practice models, and professional development.
We can help you create a program to build students’ problem-solving skills that includes:
Measuring students’ problem-solving skills through a performance-based assessment
Using the problem-solving assessment data to inform instruction and tailor interventions
Teaching students problem-solving skills and providing practice opportunities in real-life scenarios
Supporting educators with quality professional development
Get started with our problem-solving assessment tools to measure and build students’ problem-solving skills today! These skills will be invaluable to students now and in the future.
Ready to Get Started?
Learn more about cae’s suite of products and let’s get started measuring and teaching students important higher-order skills like problem solving..
Teaching Problem-Solving Skills
Many instructors design opportunities for students to solve “problems”. But are their students solving true problems or merely participating in practice exercises? The former stresses critical thinking and decision making skills whereas the latter requires only the application of previously learned procedures.
Problem solving is often broadly defined as "the ability to understand the environment, identify complex problems, review related information to develop, evaluate strategies and implement solutions to build the desired outcome" (Fissore, C. et al, 2021). True problem solving is the process of applying a method – not known in advance – to a problem that is subject to a specific set of conditions and that the problem solver has not seen before, in order to obtain a satisfactory solution.
Below you will find some basic principles for teaching problem solving and one model to implement in your classroom teaching.
Principles for teaching problem solving
Model a useful problem-solving method . Problem solving can be difficult and sometimes tedious. Show students how to be patient and persistent, and how to follow a structured method, such as Woods’ model described below. Articulate your method as you use it so students see the connections.
Teach within a specific context . Teach problem-solving skills in the context in which they will be used by students (e.g., mole fraction calculations in a chemistry course). Use real-life problems in explanations, examples, and exams. Do not teach problem solving as an independent, abstract skill.
Help students understand the problem . In order to solve problems, students need to define the end goal. This step is crucial to successful learning of problem-solving skills. If you succeed at helping students answer the questions “what?” and “why?”, finding the answer to “how?” will be easier.
Take enough time . When planning a lecture/tutorial, budget enough time for: understanding the problem and defining the goal (both individually and as a class); dealing with questions from you and your students; making, finding, and fixing mistakes; and solving entire problems in a single session.
Ask questions and make suggestions . Ask students to predict “what would happen if …” or explain why something happened. This will help them to develop analytical and deductive thinking skills. Also, ask questions and make suggestions about strategies to encourage students to reflect on the problem-solving strategies that they use.
Link errors to misconceptions . Use errors as evidence of misconceptions, not carelessness or random guessing. Make an effort to isolate the misconception and correct it, then teach students to do this by themselves. We can all learn from mistakes.
Woods’ problem-solving model
Define the problem.
The system . Have students identify the system under study (e.g., a metal bridge subject to certain forces) by interpreting the information provided in the problem statement. Drawing a diagram is a great way to do this.
Known(s) and concepts . List what is known about the problem, and identify the knowledge needed to understand (and eventually) solve it.
Unknown(s) . Once you have a list of knowns, identifying the unknown(s) becomes simpler. One unknown is generally the answer to the problem, but there may be other unknowns. Be sure that students understand what they are expected to find.
Units and symbols . One key aspect in problem solving is teaching students how to select, interpret, and use units and symbols. Emphasize the use of units whenever applicable. Develop a habit of using appropriate units and symbols yourself at all times.
Constraints . All problems have some stated or implied constraints. Teach students to look for the words "only", "must", "neglect", or "assume" to help identify the constraints.
Criteria for success . Help students consider, from the beginning, what a logical type of answer would be. What characteristics will it possess? For example, a quantitative problem will require an answer in some form of numerical units (e.g., $/kg product, square cm, etc.) while an optimization problem requires an answer in the form of either a numerical maximum or minimum.
Think about it
“Let it simmer”. Use this stage to ponder the problem. Ideally, students will develop a mental image of the problem at hand during this stage.
Identify specific pieces of knowledge . Students need to determine by themselves the required background knowledge from illustrations, examples and problems covered in the course.
Collect information . Encourage students to collect pertinent information such as conversion factors, constants, and tables needed to solve the problem.
Plan a solution
Consider possible strategies . Often, the type of solution will be determined by the type of problem. Some common problem-solving strategies are: compute; simplify; use an equation; make a model, diagram, table, or chart; or work backwards.
Choose the best strategy . Help students to choose the best strategy by reminding them again what they are required to find or calculate.
Carry out the plan
Be patient . Most problems are not solved quickly or on the first attempt. In other cases, executing the solution may be the easiest step.
Be persistent . If a plan does not work immediately, do not let students get discouraged. Encourage them to try a different strategy and keep trying.
Encourage students to reflect. Once a solution has been reached, students should ask themselves the following questions:
Does the answer make sense?
Does it fit with the criteria established in step 1?
Did I answer the question(s)?
What did I learn by doing this?
Could I have done the problem another way?
If you would like support applying these tips to your own teaching, CTE staff members are here to help. View the CTE Support page to find the most relevant staff member to contact.
Fissore, C., Marchisio, M., Roman, F., & Sacchet, M. (2021). Development of problem solving skills with Maple in higher education. In: Corless, R.M., Gerhard, J., Kotsireas, I.S. (eds) Maple in Mathematics Education and Research. MC 2020. Communications in Computer and Information Science, vol 1414. Springer, Cham. https://doi.org/10.1007/978-3-030-81698-8_15
Foshay, R., & Kirkley, J. (1998). Principles for Teaching Problem Solving. TRO Learning Inc., Edina MN. (PDF) Principles for Teaching Problem Solving (researchgate.net)
Hayes, J.R. (1989). The Complete Problem Solver. 2nd Edition. Hillsdale, NJ: Lawrence Erlbaum Associates.
Engineering Education. Vol 1, No. 1. p. 238. Washington, DC: The American Society for Engineering Education.
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Problems and Problem Solving
What is a problem?
In common language, a problem is an unpleasant situation, a difficulty.
But in education the first definition in Webster's Dictionary — "a question raised for inquiry, consideration, or solution" — is a common meaning.
More generally in education, it's useful to define problem broadly — as any situation, in any area of life, where you have an opportunity to make a difference, to make things better — so problem solving is converting an actual current state into a desired future state that is better, so you have "made things better." Whenever you are thinking creatively-and-critically about ways to increase the quality of life (or to avoid a decrease in quality) for yourself and/or for others, you are actively involved in problem solving. Defined in this way, problem solving includes almost everything you do in life.
Problem-Solving Skills — Creative and Critical
An important goal of education is helping students learn how to think more productively while solving problems, by combining creative thinking (to generate ideas) and critical thinking (to evaluate ideas) with accurate knowledge (about the truth of reality). Both modes of thinking (creative & critical) are essential for a well-rounded productive thinker, according to experts in both fields:
Richard Paul (a prominent advocate of CRITICAL THINKING ) says, "Alternative solutions are often not given, they must be generated or thought-up. Critical thinkers must be creative thinkers as well, generating possible solutions in order to find the best one. Very often a problem persists, not because we can't tell which available solution is best, but because the best solution has not yet been made available — no one has thought of it yet."
Patrick Hillis & Gerard Puccio (who focus on CREATIVE THINKING ) describe the combining of creative generation with critical evaluation in a strategy of creative-and-critical Problem Solving that "contains many tools which can be used interchangeably within any of the stages. These tools are selected according to the needs of the task and are either divergent (i.e., used to generate options) or convergent (i.e., used to evaluate options)."
Creative Thinking can be motivated and guided by Creative Thinking: One of the interactions between creative thinking and critical thinking occurs when we use critical Evaluation to motivate and guide creative Generation in a critical - and - creative process of Guided Generation that is Guided Creativity . In my links-page for CREATIVITY you can explore this process in three stages, to better understand how a process of Guided Creativity — explored & recognized by you in Part 1 and then described by me in Part 2 — could be used (as illustrated in Part 3 ) to improve “the party atmosphere” during a dinner you'll be hosting, by improving a relationship.
Education for Problem Solving
By using broad definitions for problem solving and education, we can show students how they already are using productive thinking to solve problems many times every day, whenever they try to “make things better” in some way..
Problem Solving: a problem is an opportunity , in any area of life, to make things better. Whenever a decision-and-action helps you “ make it better ” — when you convert an actual state (in the past) into a more desirable actual state (in the present and/or future) — you are problem solving, and this includes almost everything you do in life, in all areas of life. { You can make things better if you increase quality for any aspect of life, or you maintain quality by reducing a potential decrease of quality. } / design thinking ( when it's broadly defined ) is the productive problem-solving thinking we use to solve problems. We can design (i.e. find, invent, or improve ) a better product, activity, relationship, and/or strategy (in General Design ) and/or (in Science-Design ) explanatory theory. { The editor of this links-page ( Craig Rusbult ) describes problem solving in all areas of life .}
note: To help you decide whether to click a link or avoid it, links highlighted with green or purple go to pages I've written, in my website about Education for Problem Solving or in this website for THINKING SKILLS ( CREATIVE and CRITICAL ) we use to SOLVE PROBLEMS .
Education: In another broad definition, education is learning from life-experiences, learning how to improve, to become more effective in making things better. For example, Maya Angelou – describing an essential difference between past and present – says "I did then what I knew how to do. Now that I know better, I do better, " where improved problem solving skills (when "do better" leads to being able to more effectively "make things better") has been a beneficial result of education, of "knowing better" due to learning from life-experiences.
Growth: One of the best ways to learn more effectively is by developing-and-using a better growth mindset so — when you ask yourself “how well am I doing in this area of life?” and honestly self-answer “not well enough” — instead of thinking “not ever” you are thinking “not yet” because you know that your past performance isn't your future performance; and you are confident that in this area of life (and in other areas) you can “grow” by improving your understandings-and-skills, when you invest intelligent effort in your self-education and self-improving. And you can "be an educator" by supporting the self-improving of other people by helping them improve their own growth mindsets. { resources for Growth Mindset }
Growth in Problem-Solving Skills: A main goal of this page is to help educators help students improve their skill in solving problems — by improving their ability to think productively (to more effectively combine creative thinking with critical thinking and accurate knowledge ) — in all areas of their everyday living. {resources: growth mindset for problem solving that is creative-and-critical }
How? You can improve your Education for Problem Solving by creatively-and-critically using general principles & strategies (like those described above & below, and elsewhere) and adapting them to specific situations, customizing them for your students (for their ages, abilities, experiences,...) and teachers, for your community and educational goals.
Promote Productive Thinking:
Build Educational Bridges:
When we show students how they use a similar problem-solving process (with design thinking ) for almost everything they do in life , we can design a wide range of activities that let us build two-way educational bridges:
• from Life into School, building on the experiences of students, to improve confidence: When we help students recognize how they have been using a problem-solving process of design thinking in a wide range of problem-solving situations,... then during a classroom design activity they can think “I have done this before (during design-in-life ) so I can do it again (for design-in-school )” to increase their confidence about learning. They will become more confident that they can (and will) improve the design-thinking skills they have been using (and will be using) to solve problems in life and in school.
• from School into Life, appealing to the hopes of students, to improve motivation: We can show each student how they will be using design thinking for "almost everything they do" in their future life (in their future whole-life, inside & outside school) so the design-thinking skills they are improving in school will transfer from school into life and will help them achieve their personal goals for life . When students want to learn in school because they are learning for life, this will increase their motivations to learn.
Improve Educational Equity:
When we build these bridges (past-to-present from Life into School , and present-to-future from School into Life ) we can improve transfers of learning — in time (past-to-present & present-to-future) and between areas (in school-life & whole-life) for whole-person education — and transitions in attitudes to improve a student's confidence & motivations. This will promote diversity and equity in education by increasing confidence & motivation for a wider range of students, and providing a wider variety of opportunities for learning in school, and for success in school. We want to “open up the options” for all students, so they will say “yes, I can do this” for a wider variety of career-and-life options, in areas of STEM (Science, Technology, Engineering, Math) and non-STEM .
This will help us improve diversity-and-equity in education by increasing confidence & motivations for a wider range of students, and providing a wider variety of opportunities for learning in school, and success in school.
Design Curriculum & Instruction:
• DEFINE GOALS for desired outcomes, for ideas-and-skills we want students to learn,
• DESIGN INSTRUCTION with learning activities (and associated teaching activities ) that will provide opportunities for experience with these ideas & skills, and help students learn more from their experiences. {more about Defining Goals and Designing Instruction } {one valuable activity is using a process-of-inquiry to learn principles-for-inquiry }
Problem-Solving Process for Science and Design
We'll look at problem-solving process for science (below) and design ( later ) separately, and for science-and-design together., problem-solving process for science, is there a “scientific method” we have reasons to say....
NO, because there is not a rigid sequence of steps that is used in the same way by all scientists, in all areas of science, at all times, but also...
YES, because expert scientists (and designers) tend to be more effective when they use flexible strategies — analogous to the flexible goal-directed improvising of a hockey player, but not the rigid choreography of a figure skater — to coordinate their thinking-and-actions in productive ways, so they can solve problems more effectively.
Below are some models that can help students understand and do the process of science. We'll begin with simplicity, before moving on to models that are more complex so they can describe the process more completely-and-accurately.
A simple model of science is PHEOC (Problem, Hypothesis, Experiment, Observe, Conclude). When PHEOC, or a similar model, is presented — or is misinterpreted — as a rigid sequence of fixed steps, this can lead to misunderstandings of science, because the real-world process of science is flexible. An assumption that “model = rigidity” is a common criticism of all models-for-process, but this unfortunate stereotype of "rigidity" is not logically justifiable because all models emphasize the flexibility of problem-solving process in real life, and (ideally) in the classroom. If a “step by step” model (like PHEOC or its variations) is interpreted properly and is used wisely, the model can be reasonably accurate and educationally useful. For example,...
A model that is even simpler — the 3-step POE (Predict, Observe, Learn) — has the essentials of scientific logic, and is useful for classroom instruction.
Science Buddies has Steps of the Scientific Method with a flowchart showing options for flexibility of timing. They say, "Even though we show the scientific method as a series of steps, keep in mind that new information or thinking might cause a scientist to back up and repeat steps at any point during the process. A process like the scientific method that involves such backing up and repeating is called an iterative process." And they compare Scientific Method with Engineering Design Process .
Lynn Fancher explains - in The Great SM - that "while science can be done (and often is) following different kinds of protocols, the [typical simplified] description of the scientific method includes some very important features that should lead to understanding some very basic aspects of all scientific practice," including Induction & Deduction and more.
From thoughtco.com, many thoughts to explore in a big website .
Other models for the problem solving process of science are more complex, so they can be more thorough — by including a wider range of factors that actually occur in real-life science, that influence the process of science when it's done by scientists who work as individuals and also as members of their research groups & larger communities — and thus more accurate. For example,
Understanding Science (developed at U.C. Berkeley - about ) describes a broad range of science-influencers, * beyond the core of science: relating evidence and ideas . Because "the process of science is exciting" they want to "give users an inside look at the general principles, methods, and motivations that underlie all of science." You can begin learning in their homepage (with US 101, For Teachers, Resource Library,...) and an interactive flowchart for "How Science Works" that lets you explore with mouse-overs and clicking.
* These factors affect the process of science, and occasionally (at least in the short run) the results of science. To learn more about science-influencers,...
Knowledge Building (developed by Bereiter & Scardamalia, links - history ) describes a human process of socially constructing knowledge.
The Ethics of Science by Henry Bauer — author of Scientific Literacy and the Myth of the Scientific Method (click "look inside") — examines The Knowledge Filter and a Puzzle and Filter Model of "how science really works."
[[ i.o.u. - soon, in mid-June 2021, I'll fix the links in this paragraph.]] Another model that includes a wide range of factors (empirical, social, conceptual) is Integrated Scientific Method by Craig Rusbult, editor of this links-page . Part of my PhD work was developing this model of science, in a unifying synthesis of ideas from scholars in many fields, from scientists, philosophers, historians, sociologists, psychologists, educators, and myself. The model is described in two brief outlines ( early & later ), more thoroughly, in a Basic Overview (with introduction, two visual/verbal representations, and summaries for 9 aspects of Science Process ) and a Detailed Overview (examining the 9 aspects more deeply, with illustrations from history & philosophy of science), and even more deeply in my PhD dissertation (with links to the full text, plus a “world record” Table of Contents, references, a visual history of my diagrams for Science Process & Design Process, and using my integrative model for [[ integrative analysis of instruction ). / Later, I developed a model for the basic logic-and-actions of Science Process in the context of a [[ more general Design Process .
Problem-Solving Process for Design
Because "designing" covers a wide range of activities, we'll look at three kinds of designing..
Engineering Design Process: As with Scientific Method,
a basic process of Engineering Design can be outlined in a brief models-with-steps – 5 5 in cycle 7 in cycle 8 10 3 & 11 . {these pages are produced by ==[later, I'll list their names]}
and it can be examined in more depth: here & here and in some of the models-with-steps (5... 3 & 11), and later .
Problem-Solving Process: also has models-with-steps ( 4 4 5 6 7 ) * and models-without-steps (like the editor's model for Design-Thinking Process ) to describe creative-and-critical thinking strategies that are similar to Engineering Design Process, and are used in a wider range of life — for all problem-solving situations (and these include almost everything we do in life) — not just for engineering. { * these pages are produced by ==}
Design-Thinking Process: uses a similar creative-and-critical process, * but with a focus on human - centered problems & solutions & solving - process and a stronger emphasis on using empathy . (and creativity )
* how similar? This depends on whether we define Design Thinking in ways that are narrow or broad. {the wide scope of problem-solving design thinking } {why do I think broad definitions (for objectives & process) are educationally useful ?}
Education for Design Thinking (at Stanford's Design School and beyond)
for
has separate models for (with a showing options for flexibility-of-timing when using "Steps of the Scientific Method") and for . They to show their similarities & differences. And they explain how both models describe even though each model-framework has steps.
Two Useful Perspectives: We can think about (into Science and Design, above) (for Science-and-Design, below): Above, Science Buddies has separate models for Science, and for Design. Below is one model that includes both together, with an integration of...
-Design: While thinking about the problem-solving process we use for Science and for Engineering, I (Craig Rusbult, editor of this links-page) discovered functional connections between — PREDICTIONS (made by imagining in a Mental Experiment) and OBSERVATIONS (made by actualizing in a Physical Experiment) and GOALS (for a satisfactory Problem-Solution) — when they are used in one Comparison is an evaluative REALITY CHECK; two Comparisons are evaluative QUALITY CHECKS.
This diagram distinguishes between (usually it's just called Science, and is done mainly by using Reality Checks) and (which includes Engineering & much more, and is done mainly by using Quality Checks) because this distinction is useful, because thinking about these two kinds of design helps us understand the problem-solving process we use for Science-Design and General Design and .
MORE – and .
By using science and design, people try to . It can be educationally useful to define ) very broadly so it includes two kinds of design, with different kinds of problem-solving objectives:
(commonly called ) we want to (a problem-question about “what happens, how, and why?”) by designing an to “make knowledge better” and help satisfy a human desire for understanding. (commonly called ) we want to by designing a that is a better to “make things better” by helping satisfy other human needs-and-desires. In both kinds of Design, the objective is to solve a problem by "making things better" with improved understanding (in Science-Design) and (in General Design) by improving other aspects of life. Together, these objectives include almost everything we do in life. { }
One part of "almost everything" is... : In all of life, not just in science, we use our explanatory theories about “how the world works” to understand “what is happening, how, why” and to predict “what will happen” in the future. When (produced ) and are more thorough and accurate, this improved understanding will increase the accuracy of our theory-based predictions that, along with good values & priorities, We use scientific thinking often in life, whenever we hear a claim, or make a claim, and ask “what is the evidence-and-logic supporting this claim?” and “how strong is the support for this claim?” and “should I (or we) accept this claim?”, or “how might we adjust this claim, to make a revised claim that is more strongly supported, is more likely to more accurately describe what is happening, how, and why?”
Another part of "almost everything" is... : General Design is used for “engineering” and much more. The , for K-12 Education in the United States, use a broad definition of (it's "any engagement in a systematic practice of design to achieve solutions to particular human problems") and (which "result when engineers apply their understanding of the natural world and of human behavior to design ways to satisfy human needs and wants" and "include all types of human-made systems and processes") in order to "emphasize practices that all citizens should learn – such as defining problems in terms of criteria and constraints, generating and evaluating multiple solutions, building and testing prototypes, and optimizing – which have not been explicitly included in science standards until now." (from Appendix I, "Engineering Design in the NGSS") When we look beyond engineering, we see a much wider range of objectives for General Design, which therefore includes a MUCH wider range of human activities.
Combining these "wide scopes" (for Science-Design & General Design) shows that people are with creative-and-critical in a wide range of design fields that include engineering, architecture, mathematics, music, art, fashion, literature, education, philosophy, history, science (physical, biological, social), law, business, athletics, and medicine. People also use Design Thinking throughout their everyday lives in activities that are not defined by a "field", whenever their objective is to solve a problem by "making things better," whenever they want to (to ) a better (in General Design) and/or (in Science-Design) an These objectives include almost everything we do in life.
The basic process is simple:
you (for what you want to “make better”) and (for a satisfactory Problem-Solution); you (for a Problem-Solution) and and continue to Generate-and-Evaluate in creative-and-critical iterative Cycles of Design.
Later in this page you can see “more about process” in .== In all models, an important activity is...
so you can
Basically, an is that is mental or physical. An is the you get whenever you (you think it) or (you do it). {these can be called an }
You can do a wide variety of experiments. To stimulate your creative thinking — to so you can more freely explore the wide variety of Options for Experiments — with a simple, broad, minimally restrictive definition: an is any Situation/System that provides by making Predictions (in a Mental Experiment) or making Observations (in a Physical Experiment), so an is any or
During a process of problem solving (in ) you often (they're “things happening” in in ) that you think might provide useful Information, that might help you solve the problem. Then you in three ways:
USE an (Mental or Physical) to (Predictions or Observations); USE this to of an Option; USE this to of other Options. USE this to of New Experiments.
These USES are described in more detail below, and you can see them in the diagram. When you study it, 8 times you'll find "using" or "Use" or "use". And when you move your mouse over the "1 2 3 3" boxes added to it, you can see four that show only the problem-solving actions for ("using" to ) and ("Use" to ) and ("use" to in one Science Cycle & two Design Cycles).
for , you an — by “running it” physically or mentally — to make two kinds of Experimental . How?
the Experimental System in a so you can make PREDICTIONS, the Experimental System in a so you can make OBSERVATIONS.
for , you this Experimental (from #1) to do two kinds of Experiment-Based , with...
During a process of Science-Design or General Design, you can test your explanatory Theory(s) by comparing your Theory-based PREDICTIONS with Reality-based OBSERVATIONS. This evaluative comparison is a that will help you determine how closely “the way you think the world is” corresponds to “the way the world really is.” Early in a process of General Design, you Define your for in a problem-Solution that is ideal, or at least is satisfactory. Later, you generate Options for a Solution. You can test the by comparing your GOALS (for your which define ) with your PREDICTIONS (about of this Option) or with OBSERVATIONS (the of this Option). These evaluative comparisons — when you ask “how closely do match — are .
for , you USE this Experiment-based critical (of an old Option in #2) to stimulate-and-guide your creative (of a new Option in #3). How?
so it corresponds more closely to ”
for , analogous to #3, you USE the (from #2) to stimulate-and-guide your creative of more Information, with more Experiments. Why? in Science-Design or General Design, you will want more Information if you think it will help you do better Evaluation. How? you ask “what additional Information (Predictions or Obervations) would be useful for Evaluation, and what Experiments will help me get this Information?” to guide you in that you can Use-Use-Use-Use in the four ways (1 2 3 4) outlined above.
MORE – [i.o.u. - later, maybe in late-2022, here I will add a link to explain 9 ways to use experiments]
Problem Solving in Our Schools:
Improving education for problem solving, educators should want to design instruction that will help students improve their thinking skills. an effective strategy for doing this is..., goal-directed designing of curriculum & instruction.
When we are trying to solve a problem (to “make things better”) by improving our education for problem solving, a useful two-part process is to...
1. Define GOALS for desired outcomes, for the ideas-and-skills we want students to learn;
2. Design INSTRUCTION with Learning Activities that will provide opportunities for experience with these ideas & skills, and will help students learn more from their experiences.
Basically, the first part ( Define Goals ) is deciding WHAT to Teach , and the second part ( Design Instruction ) is deciding HOW to Teach .
But before looking at WHAT and HOW , here are some ways to combine them with...
Strategies for Goal-Directed Designing of WHAT-and-HOW.
Understanding by Design ( UbD ) is a team of experts in goal-directed designing,
as described in an overview of Understanding by Design from Vanderbilt U.
Wikipedia describes two key features of UbD: "In backward design, the teacher starts with classroom outcomes [#1 in Goal-Directed Designing above ] and then [#2] plans the curriculum, * choosing activities and materials that help determine student ability and foster student learning," and "The goal of Teaching for Understanding is to give students the tools to take what they know, and what they will eventually know, and make a mindful connection between the ideas. ... Transferability of skills is at the heart of the technique. Jay McTighe and Grant Wiggin's technique. If a student is able to transfer the skills they learn in the classroom to unfamiliar situations, whether academic or non-academic, they are said to truly understand."
* UbD "offers a planning process and structure to guide curriculum, assessment, and instruction. Its two key ideas are contained in the title: 1) focus on teaching and assessing for understanding and learning transfer, and 2) design curriculum “backward” from those ends."
ASCD – the Association for Supervision and Curriculum Development (specializing in educational leadership ) – has a resources-page for Understanding by Design that includes links to The UbD Framework and Teaching for Meaning and Understanding: A Summary of Underlying Theory and Research plus sections for online articles and books — like Understanding by Design ( by Grant Wiggins & Jay McTighe with free intro & U U ) and Upgrade Your Teaching: Understanding by Design Meets Neuroscience ( about How the Brain Learns Best by Jay McTighe & Judy Willis who did a fascinating ASCD Webinar ) and other books — plus DVDs and videos (e.g. overview - summary ) & more .
Other techniques include Integrative Analysis of Instruction and Goal-Directed Aesop's Activities .
In two steps for a goal-directed designing of education , you:
1) Define GOALS (for WHAT you want students to improve) ;
2) Design INSTRUCTION (for HOW to achieve these Goals) .
Although the sections below are mainly about 1. WHAT to Teach (by defining Goals ) and 2. HOW to Teach (by designing Instruction ) there is lots of overlapping, so you will find some "how" in the WHAT, and lots of "what" in the HOW.
)
What educational goals are most valuable for students? Here are some options:
We define goals for (what students know, their ), and for (what they can do, their ). { Our goals for include and that usually are when thinking skills interact with ideas in . }
We want to help students improve their and achieve a wide range of desirable outcomes that are (for in many areas of school & life) and (for attitudes, motivations, emotions) and (for nutrition, health & fitness, physical skills) and for (for empathy, kindness, compassion, ethics,...).
Because we have limited amounts of educational resources — of time, people, money,... — we must ask, “How much of these resources should we invest in each kind of goal?”
Although the discussion below recognizes the wide-context “big picture” of educational goals, it will focus mainly on but with some discussion of goals for [iou - later, these links will work] and and . Even within this restricted range, with goals that are mainly cognitive, , including the following (re: ideas & skills, science & design, performing & learning)
Most educators want to teach ideas AND skills, but unfortunately a competitive tension often exists. If we are not able to maximize a mastery of both, we should aim for an of ideas and skills. But what is optimal? Many educators, including me, think the balance should shift toward more emphasis on skills and skills-with-ideas, aiming for an improvement in skills-ability that outweighs (in our value system) any decrease in ideas-ability. This is possible because "ideas versus skills" is not a zero-sum game, especially for lifelong learning when we to help students cope with a wide range of challenges in their futures.
For example, in ( ), Deanna Kuhn explains why "schools... should teach students to use their minds well, in school and beyond." In her website ( ), she asks and answers "the most important mission of schools should be to teach children how to use their minds – how to think and learn – so that as adults they will be able and disposed to acquire whatever new knowledge and skills they may need."
The Difficulty of Designing Exams to Evaluate Skills: We want to generate accurate information about student achievements with both ideas and skills. But measuring ideas-knowledge is easy compared with the difficulty & expense of accurately measuring skills-knowledge. This is an important factor when educators (at the levels of classroom, school, district, state, and nation) develop strategies & make policy decisions for education, and there are .
for helping students use a variety of Problem-Solving Skills, including & & & .
and are useful for solving all problems, in all areas of life.
Most problem solving (to "make it better") involves people, and emphasizes the essential skill of
occurs "when you effectively combine and with accurate ."
Thinking can be productive in a variety of ways. For example, skillful "combines Evaluative Thinking with a Persuasion Strategy and Communication Skills."
Later in the page we'll look at . The rest of this section describes some interesting ways to analyze General Thinking Skills.F8E2FF
by Barbara Shadden.
What is it? The basic principles of Bloom's Taxonomy (Original 1956, and Revised 2001) are by Patricia Armstrong (for Vanderbilt U) who links to a and to a & . (from U of Illinois) includes . {a and }
more about Domains-with-Levels: Between 1948 and 1956, Benjamin Bloom led a committee that proposed a along with - - an (by Vernellia Randall, U of Dayton School of Law) describes the domain-categories, "Cognitive is for mental skills (Knowledge), affective is for growth in feelings or emotional areas (Attitude), while psychomotor is for manual or physical skills (Skills)."
In a framework similar to Bloom's, Robin Fogarty – in – analyzes 7 Thinking Skills (Critical, Creative, Complex, Comprehensive, Collaborative, Communicative, with Cognitive Transfer) plus The Three Story Intellect (Gather, Process, Apply), and outlines .
that . and and — are generally useful (playing key roles in all problem solving), experimenting is typically associated with Science. For example,... by Kathleen Marrs (of IUPUI), Section 2 — "Experimentation: The Key to the Scientific Method" — begins, "A key ingredient of the scientific process: the ." She describes principles of experimenting, and links to a page with experiments to test about and so you can find the cause and solve the problem.
Generally useful experimental skills (examined in ERIC Digests) are & .
Mill's Methods: These logical principles can help you and and
Some from , are summarized in and about goal-directed design, anomaly resolution, crucial experiments, heuristic experiments, vicarious experimentation, thought-experiments, and more.
And more generally — for — my and to .
[[check Wayback Machine]] Lester Miller's used a model with 7 steps and a flowchart showing Hypothetico-Deductive Logic. To illustrate the scientific skill of they used the historical question of Spontaneous Generation, and explained how the hypothesis of Francesco Redi — proposing that, to produce maggots, flies (not meat by itself) are necessary — was supported by observations in the experiments he designed and ran.
also: Katie Mayfield cleverly designed a with more details about the history of "spontaneous generation" theories (pro & con) and the scientific resolution of due to the carefully designed experiments of Francesco Redi and (later) Louis Pasteur.
You can find many articles — when you explore by scrolling and clicking links — about by & others.
– with a better introduction to describe its "big picture" context in education and in life; and fixing the links.
In my page about a paragraph for — which is useful because "when you're co-designing as part of a group, you'll want to develop empathy for the other solution-designers in your team, to make your more enjoyable and productive" — leads into a section about that begins with educational goals: "our most important (our ) usually involve people, so is a worthy goal. When we're designing whole-person education to help students improve personally useful in their whole lives as whole people, our goals should include the important life-skill of building better relationships, with empathy & kindness and in other ways.
An effective general strategy — for educating students (and teachers & everyone else) in all of the including (empathy & self-empathy, and much more) — is to a " by thinking (re: an ability they want to improve) “not yet” instead of “not ever.” / developing-and-using a growth mindset is useful for "everyone" because education (as broadly defined in the for my website about ) is the lifelong “learning from experience” that everyone does.}
{more - If you want to learn more about these ideas (that are not discussed later in this page) you can read my page about .}
[[ A very useful personal skill is developing-and-using a... growth mindset.....]]
- the remainder of this brown box is idea-scraps about one strategy for societal problem solving more generally (not just in relationships) so it probably will be moved out of this section.
often the weighting of outcomes, deciding what is most important (based on their values & priorities) how to weigh the importance of each outcome, and will depend on their life-experiences & life-situation.
worldview-based values & priorities
{e.g. try to if you didn't know “who you are” regarding your intelligence, looks, race, health, wealth, status, location,... so, due to your imagining, your actual current knowledge of “who you are” has less influence on your evaluative weighting of different outcome-factors.} / But many people aren't skilled in “coping with complexity” and they don't enjoy trying to cope with it, especially when the actual complexity challenges the oversimplistic reasoning they have been using to defend their own views, so it decreases their over-confidence in their views, and the policies they advocate.
[[ obviously we cannot do this "veil of ignorance" now, instead the best we can do is use empathy-and-kindness so we'll want (with kindness) to make things better for more people, and (with empathy) we'll understand what life is like for others, to help us problem-solve ways to make things better for them.
P ERSONAL Skills (for Thinking about Self)
A very useful personal skill is developing-and-using a...
Growth Mindset: If self-education is broadly defined as learning from your experiences, better self-education is learning more effectively by learning more from experience, and getting more experiences. One of the best ways to learn more effectively is by developing a better growth mindset so — when you ask yourself “how well am I doing in this area of life?” and honestly answer “not well enough” — you are thinking “not yet” (instead of “not ever”) because you are confident that in this area of life (as in most areas, including those that are most important) you can “grow” by improving your skills, when you invest intelligent effort in your self-education. And you can support the self-education of other people by helping them improve their own growth mindsets. Carol Dweck Revisits the Growth Mindset and (also by Dweck) a video, Increasing Educational Equity and Opportunity . 3 Ways Educators Can Promote A Growth Mindset by Dan LaSalle, for Teach for America. Growth Mindset: A Driving Philosophy, Not Just a Tool by David Hochheiser, for Edutopia. Growth Mindset, Educational Equity, and Inclusive Excellence by Kris Slowinski who links to 5 videos . What’s Missing from the Conversation: The Growth Mindset in Cultural Competency by Rosetta Lee. YouTube video search-pages for [ growth mindset ] & [ mindset in education ] & [ educational equity mindset ].
also: Growth Mindset for Creativity
Self-Perception -- [[a note to myself: accurate understanding/evaluation of self + confidence in ability to improve/grow ]]
M ETA C OGNITIVE Skills (for Solving Problems)
What is metacognition? Thinking is cognition. When you observe your thinking and think about your thinking (maybe asking “how can I think more effectively?”) this is meta- cognition, which is cognition about cognition. To learn more about metacognition — what it is, why it's valuable, and how to use it more effectively — some useful web-resources are:
a comprehensive introductory overview by Nancy Chick, for Vanderbilt U.
my links-section has descriptions of (and links to) pages by other authors: Jennifer Livingston, How People Learn, Marsha Lovett, Carleton College, Johan Lehrer, Rick Sheets, William Peirce, and Steven Shannon, plus links for Self-Efficacy with a Growth Mindset , and more about metacognition.
my summaries about the value of combining cognition-and-metacognition and regulating it for Thinking Strategies (of many kinds ) to improve Performing and/or Learning by Learning More from Experience with a process that is similar to...
the Strategies for Self-Regulated Learning developed by other educators.
videos — search youtube for [ metacognition ] and [ metacognitive strategies ] and [ metacognition in education ].
And in other parts of this links-page,
As one part of guiding students during an inquiry activity a teacher can stimulate their metacognition by helping them reflect on their experiences.
While solving problems, almost always it's useful to think with empathy and also with metacognitive self-empathy by asking “what do they want?” and “what do I want?” and aiming for a win-win solution.
P ROCESS -C OORDINATING Skills (for Solving Problems)
THINKING SKILLS and THINKING PROCESS: When educators develop strategies to improve the problem solving abilities of students, usually their focus is on thinking skills. But thinking process is also important.
Therefore, it's useful to define thinking skills broadly, to include thinking that leads to decisions-about-actions, and actions:
thinking → action-decisions → actions
[[ I.O.U. -- later, in mid-June 2021, the ideas below will be developed -- and i'll connect it with Metacognitive Skills because we use Metacognition to Coordinate Process.
[[ here are some ideas that eventually will be in this section:
Collaborative Problem Solving [[ this major new section will link to creative.htm# collaborative-creativity (with a brief summary of ideas from there) and expand these ideas to include general principles and "coordinating the collaboration" by deciding who will do what, when, with some individual "doing" and some together "doing" ]]
actions can be mental and/or physical (e.g. actualizing Experimental Design to do a Physical Experiment, or actualizing an Option-for-Action into actually doing the Action
[[a note to myself: educational goals: we should help students improve their ability to combine their thinking skills — their creative Generating of Options and critical Generating of Options, plus using their Knowledge-of-Ideas that includes content-area knowledge plus the Empathy that is emphasized in Design Thinking — into an effective thinking process .
[[ Strategies for Coordinating: students can do this by skillfully Coordinating their Problem-Solving Actions (by using their Conditional Knowledge ) into an effective Problem-Solving Process.
[[ During a process of design, you coordinate your thinking-and-actions by making action decisions about “what to do next.” How? When you are "skillfully Coordinating..." you combine cognitive/metacognitive awareness (of your current problem-solving process) with (by knowing, for each skill, what it lets you accomplish, and the conditions in which it will be useful).
[[ a little more about problem-solving process
[[ here are more ideas that might be used here:
Sometimes tenacious hard work is needed, and perseverance is rewarded. Or it may be wise to be flexible – to recognize that what you've been doing may not be the best approach, so it's time to try something new – and when you dig in a new location your flexibility pays off.
Perseverance and flexibility are contrasting virtues. When you aim for an optimal balancing of this complementary pair, self-awareness by “knowing yourself” is useful. Have you noticed a personal tendency to err on the side of either too much perseverance or not enough? Do you tend to be overly rigid, or too flexible?
Making a wise decision about perseverance — when you ask, “Do I want to continue in the same direction, or change course?” * — is more likely when you have an aware understanding of your situation, your actions, the results, and your goals. Comparing results with goals is a Quality Check, providing valuable feedback that you can use as a “compass” to help you move in a useful direction. When you look for signs of progress toward your goals in the direction you're moving, you may have a feeling, based on logic and experience, that your strategy for coordinating the process of problem solving isn't working well, and it probably never will. Or you may feel that the goal is almost in sight and you'll soon reach it.
- How I didn't Learn to Ski (and then did) with Persevering plus Flexible Insight -
PRINCIPLES for PROBLEM SOLVING
Should we explicitly teach principles for thinking, can we use a process of inquiry to teach principles for inquiry, should we use a “model” for problem-solving process.
combining models?
What are the benefits of infusion and separate programs?
Principles & Strategies & Models ?
Should we explicitly teach “principles” for thinking?
Using evidence and logic — based on what we know about the ways people think and learn — we should expect a well-designed combination of “experience + reflection + principles” to be more educationally effective than experience by itself, to help students improve their creative-and-critical thinking skills and whole-process skills in solving problems (for design-inquiry) and answering questions (for science-inquiry).
Can we use a process-of-inquiry to teach principles-for-inquiry?
* In a typical sequence of ERP, students first get Experiences by doing a design activity. During an activity and afterward, they can do Reflections (by thinking about their experiences) and this will help them recognize Principles for doing Design-Thinking Process that is Problem-Solving Process. { design thinking is problem-solving thinking }
During reflections & discussions, typically students are not discovering new thoughts & actions. Instead they are recognizing that during a process of design they are using skills they already know because they already have been using Design Thinking to do almost everything in their life . A teacher can facilitate these recognitions by guiding students with questions about what they are doing now, and what they have done in the past, and how these experiences are similar, but also are different in some ways. When students remember (their prior experience) and recognize (the process they did use, and are using), they can formulate principles for their process of design thinking. But when they formulate principles for their process of problem solving, they are just making their own experience-based prior knowledge — of how they have been solving problems, and are now solving problems — more explicit and organized.
If we help students "make their own experience-based prior knowledge... more explicit and organized" by showing them how their knowledge can be organized into a model for problem-solving process, will this help them improve their problem-solving abilities?
to help students improve their and
SHOULD WE USE MODELS ?
During , students can by using a model and/or semi-model and/or no model. website#dpomnsm??/wsepp?
link to sections above, with models for , and , plus my
simple -- e.g. for all problem-solving activities (+ when focus is on Science)
Also, for different kinds of models -- Robert Marzano's has three systems and a that includes Information, Mental Procedures, Physical Procedures;
and (from educational researchers at CRESST) provide a framework for thinking about an [[ == that uses Design Process to improve the mutually supportive interactions between ideas and skills.
what are some benefits of combining two (or more) Models-for-Process ?
Structure + Function -- for instruction, for thinking
-- -- link to home.htm%234a4b / dp-om.htm#seq/ws.htm#dpmo4aseq ?
IOU - This mega-section will continue being developed in mid-June 2021.
[[a note to myself: thinking skills and thinking process — What is the difference? - Experience + Reflection + Principles - coordination-decisions
[[are the following links specifically for this section about "experience + principles"? maybe not because these seem to be about principles, not whether to teach principles.]]
An excellent overview is Teaching Thinking Skills by Kathleen Cotton. (the second half of her page is a comprehensive bibliography)
This article is part of The School Improvement Research Series (available from Education Northwest and ERIC ) where you can find many useful articles about thinking skills & other topics, by Cotton & other authors. [[a note to myself: it still is excellent, even though it's fairly old, written in 1991 -- soon, I will search to find more-recent overviews ]]
Another useful page — What Is a Thinking Curriculum ? (by Fennimore & Tinzmann) — begins with principles and then moves into applications in Language Arts, Mathematics, Sciences, and Social Sciences.
My links-page for Teaching-Strategies that promote Active Learning explores a variety of ideas about strategies for teaching (based on principles of constructivism, meaningful reception,...) in ways that are intended to stimulate active learning and improve thinking skills. Later, a continuing exploration of the web will reveal more web-pages with useful “thinking skills & problem solving” ideas (especially for K-12 students & teachers) and I'll share these with you, here and in TEACHING ACTIVITIES .
Of course, thinking skills are not just for scholars and schoolwork, as emphasized in an ERIC Digest , Higher Order Thinking Skills in Vocational Education . And you can get information about 23 ==Programs that Work from the U.S. Dept of Education.
goals can include improving affective factors & character == e.g. helping students learn how to develop & use use non-violent solutions for social problems .
INFUSION and/or SEPARATE PROGRAMS?
In education for problem solving, one unresolved question is "What are the benefits of infusion, or separate programs? " What is the difference?
With infusion , thinking skills are closely integrated with content instruction in a subject area, in a "regular" course.
In separate programs , independent from content-courses, the explicit focus of a course is to help students improve their thinking skills.
In her overview of the field, Kathleen Cotton says,
Of the demonstrably effective programs, about half are of the infused variety, and the other half are taught separately from the regular curriculum. ... The strong support that exists for both approaches... indicates that either approach can be effective. Freseman represents what is perhaps a means of reconciling these differences [between enthusiastic advocates of each approach] when he writes, at the conclusion of his 1990 study: “Thinking skills need to be taught directly before they are applied to the content areas. ... I consider the concept of teaching thinking skills directly to be of value especially when there follows an immediate application to the content area.”
For principles and examples of infusion , check the National Center for Teaching Thinking which lets you see == What is Infusion? (an introduction to the art of infusing thinking skills into content instruction), and == sample lessons (for different subjects, grade levels, and thinking skills). -- resources from teach-think-org -- [also, lessons designed to infuse Critical and Creative Thinking into content instruction]
Infusing Teaching Thinking Into Subject-Area Instruction (by Robert Swarz & David Perkins) - and more about the book
And we can help students improve their problem-solving skills with teaching strategies that provide structure for instruction and strategies for thinking . ==[use structure+strategies only in edu-section?
Adobe [in creative]
MORE about Teaching Principles for Problem Solving
)
(of instruction)
One useful strategy f is .
Other educators also have developed strategies for goal-directed designing. For example, can help guide our selection-and-sequencing of activities that include to achieve specific learning outcomes for students. With more detail,
can improve our understanding of the functional relationships between activities, between goals, and between activities and goals. This knowledge about the structure of instruction (as it is now, or could be later) can help us coordinate – with respect to types of experience, levels of difficulty, and contexts – the activities that help students achieve goals for learning. The purpose of a carefully planned selection-and-sequencing of activities is to increase the mutually supportive synergism between activities in a coherent system for teaching all of the goals, to produce a more effective environment for learning."
(of skills)
There is a wide variety of views, and thus controversy, when educators ask important questions:
{ As discussed , if there are “competitions” — of — how much of our limited resources (our time, people, money,...) should we invest in improving problem-solving skills? }
This question leads to many sub-questions, including these:
What are useful strategies for teaching
{e.g., and } and
GUIDING — using MINI-ACTIVITIES, FLIPPING A CLASSROOM, ETC
[[a note to myself: begin with intro-overview, goals -- link ws#hw ]]
Mini-Activities: During any == (like ) a produce == that are opportunities for thinking-and-learning. To “guide” students a teacher can ask questions, respond to questions, give tips (to adjust the level of difficulty), model thinking skills, provide formative feedback, and [[ by directing attention to “what can be learned” at appropriate times during the activity. The main objectives of skillful guiding — by wisely choosing the types, amounts, and timings of guidance — are to help students improve their (so they can solve a problem now) and/or their (so they can improve their ), to optimize the total value ([[in ) of their educational experience. {an by Craig Rusbult}
Effective feedback-for-learning can come from a teacher, or in other ways. For example,...
ThinkSpace is " developed at ISU [Iowa State U] that encourages students to think critically about the solutions to complex, real-world problems. ... By using real-world scenarios, it allows students to work through electronic platforms and permits faculty to see how the students arrive at their final solutions." ThinkSpace " a case-study approach that simulates real-world problems and environments, thereby encouraging... innovative curriculum and instructional approaches to problem solving." It " present complex problems to students, which are completed through a series of intermediate tasks. By receiving automated feedback on their work, students will be able to track their progress as they work to solve the problems."
OPTIONS FOR TEACHING -- (e.g., learning by discovery and/or with explanations; with lecture or flipped classroom; and so on) - from , & & . / and
A summary of key ideas from is one of many high-quality offered by at in . - also, by Cynthia Brame
(memory, concentration, reading & listening, exams, time use)
(a links-page)
by Mary Ellen Guffey
give tips for and summarize research about .
You can read about "" (like those typically found in textbooks and on exams) and general problem-solving strategies that are also useful outside school.
For problem solving in everyday life (including business,...) a series of pages by Robert Harris provides a thorough overview of if you scroll down to the section about "Tools for the Age of Knowledge" and you'll find and (in other parts of his links-page) much more.
Probably it will be useful for teachers to consider that among students there is a variety of different "ways to think" with different kinds of "intelligences" as in the concept of...
People . When we're solving a wide variety of problems, we can think productively in a variety of ways, as described in a theory of developed by Howard Gardner. For example,
Visual Logic: We can think logically in a variety of ways; useful tools for include — concept maps, matrices and diagrams (cluster, hierarchical, webbing, Venn,...), flowcharts,... — that can encourage and facilitate creative-and-critical thinking.
AND certainly it will be useful to consider the widely-varying backgrounds of students, and — by — try to design Teaching Strategies that will be for across
MOTIVATIONS and EQUITY
(an overview from Vanderbilt U)
[[ Problem-Solving Activities (and associated Teaching Activities) – Can they promote Educational Equity? [[What are the connections? @ etalk.htm#eq ]]
[[ we can improve Educational Equity by increasing (by building bridges to promote transitions of attitudes)
A motivated student — perhaps [[affectivel]] inspired by an effective teacher — can adopt by . [[ or link to mo.htm#life or ws.htm#mo ]]
Diversity & Equity: overviews from and by Patte Barth (director of the ), and from U.S. Dept of Education.
[[ i.o.u. -- this section is an "overlap" between #1 (Goals) and #2 (Methods) so... maybe i'll put it in-between them? -- i'll decide soon, maybe during mid-June 2021 ]]
Two Kinds of Inquiry Activities (for Science and Design )
To more effectively help students improve their problem-solving skills, teachers can provide opportunities for students to be actively involved in solving problems, with inquiry activities . What happens during inquiry? Opportunities for inquiry occur whenever a gap in knowledge — in conceptual knowledge (so students don't understand) or procedural knowledge (so they don't know what to do, or how) — stimulates action (mental and/or physical) and students are allowed to think-do-learn.
Students can be challenged to solve two kinds of problems during two kinds of inquiry activity:
during Science-Inquiry they try to improve their understanding, by asking problem-questions and seeking answers. During their process of solving problems, they are using Science-Design , aka Science , to design a better explanatory theory.
during Design-Inquiry they try to improve some other aspect(s) of life, by defining problem-projects and seeking solutions. During their process of solving problems, they are using General Design (which includes Engineering and more) to design a better product, activity, or strategy.
But... whether the main objective is for Science-Design or General Design, a skilled designer will be flexible, will do whatever will help them solve the problem(s). Therefore a “scientist” sometimes does engineering, and an “engineer” sometimes does science. A teacher can help students recognize how-and-why they also do these “ crossover actions ” during an activity for Science Inquiry or Design Inquiry. Due to these connections, we can build transfer-bridges between the two kinds of inquiry , and combine both to develop “hybrid activities” for Science-and-Design Inquiry.
Goal-Priorities: There are two kinds of inquiry, so (re: Goals for What to Learn) what emphasis do we want to place on activities for Science -Inquiry and Design -Inquiry? (in the limited amount of classroom time that teachers can use for Inquiry Activities)
Two Kinds of Improving (for Performing and Learning )
Goal-Priorities: There are two kinds of improving, so (re: Goals for What to Learn) what emphasis do we want to place on better Performing (now) and Learning (for later)?
When defining goals for education, we ask “How important is improving the quality of performing now, and (by learning now ) of performing later ?” For example, a basketball team (coach & players) will have a different emphasis in an early-season practice (when their main goal is learning well) and end-of-season championship game (when their main goal is performing well). {we can try to optimize the “total value” of performing/learning/enjoying for short-term fun plus long-term satisfactions }
SCIENCE (to use-learn-teach Skills for Problem Solving )
Problem-solving skills used for science.
This section supplements models for Scientific Method that "begin with simplicity, before moving on to models that are more complex so they can describe the process more completely-and-accurately. " On the spectrum of simplicity → complexity , one of the simplest models is...
POE (Predict, Observe, Learn) to give students practice with the basic scientific logic we use to evaluate an explanatory theory about “what happens, how, and why.” POE is often used for classroom instruction — with interactive lectures [iou - their website is temporarily being "restored"] & in other ways — and research has shown it to be effective. A common goal of instruction-with-POE is to improve the conceptual knowledge of students, especially to promote conceptual change their alternative concepts to scientific concepts. But students also improve their procedural knowledge for what the process of science is, and how to do the process. { more – What's missing from POE ( experimental skills ) w hen students use it for evidence-based argumentation and Ecologies - Educational & Conceptual }
Dany Adams (at Smith College) explicitly teaches critical thinking skills – and thus experiment-using skills – in the context of scientific method.
Science Buddies has models for Scientific Method (and for Engineering Design Process ) and offers Detailed Help that is useful for “thinking skills” education. ==[DetH]
Next Generation Science Standards ( NGSS ) emphasizes the importance of designing curriculum & instruction for Three Dimensional Learning with productive interactions between problem-solving Practices (for Science & Engineering ) and Crosscutting Concepts and Disciplinary Core Ideas.
Science: A Process Approach ( SAPA ) was a curriculum program earlier, beginning in the 1960s. Michael Padilla explains how SAPA defined The Science Process Skills as "a set of broadly transferable abilities, appropriate to many science disciplines and reflective of the behavior of scientists. SAPA categorized process skills into two types, basic and integrated. The basic (simpler) process skills provide a foundation for learning the integrated (more complex) skills." Also, What the Research Says About Science Process Skills by Karen Ostlund; and Students' Understanding of the Procedures of Scientific Enquiry by Robin Millar, who examines several approaches and concludes (re: SAPA) that "The process approach is not, therefore, a sound basis for curriculum planning, nor does the analysis on which it is based provide a productive framework for research." But I think parts of it can be used creatively for effective instruction. { more about SAPA }
ENGINEERING (to use-learn-teach Skills for Problem Solving )
Problem-solving skills used for engineering.
Engineering is Elementary ( E i E ) develops activities for students in grades K-8. To get a feeling for the excitement they want to share with teachers & students, watch an "about EiE" video and explore their website . To develop its curriculum products, EiE uses research-based Design Principles and works closely with teachers to get field-testing feedback, in a rigorous process of educational design . During instruction, teachers use a simple 5-phase flexible model of engineering design process "to guide students through our engineering design challenges... using terms [ Ask, Imagine, Plan, Create, Improve ] children can understand." {plus other websites about EiE }
Project Lead the Way ( PLTW ), another major developer of k-12 curriculum & instruction for engineering and other areas, has a website you can explore to learn about their educational philosophy & programs (at many schools ) & resources and more. And you can web-search for other websites about PLTW.
Science Buddies , at level of k-12, has tips for science & engineering .
EPICS ( home - about ), at college level, is an engineering program using EPICS Design Process with a framework supplemented by sophisticated strategies from real-world engineering. EPICS began at Purdue University and is now used at ( 29 schools) (and more with IUCCE ) including Purdue, Princeton, Notre Dame, Texas A&M, Arizona State, UC San Diego, Drexel, and Butler.
DESIGN THINKING (to use-learn-teach Skills for Problem Solving )
Design Thinking emphasizes the importance of using empathy to solve human-centered problems.
Stanford Institute of Design ( d.school ) is an innovative pioneer in teaching a process of human-centered design thinking that is creative-and-critical with empathy . In their Design Thinking Bootleg – that's an updated version of their Bootcamp Bootleg – they share a wide variety of attitudes & techniques — about brainstorming and much more — to stimulate productive design thinking with the objective of solving real-world problems. {their first pioneer was David Kelley }
The d.school wants to "help prepare a generation of students to rise with the challenges of our times." This goal is shared by many other educators, in k-12 and colleges, who are excited about design thinking. Although d.school operates at college level, they (d.school + IDEO ) are active in K-12 education as in their website about Design Thinking in Schools ( FAQ - resources ) that "is a directory [with brief descriptions] of schools and programs that use design thinking in the curriculum for K12 students... design thinking is a powerful way for today’s students to learn, and it’s being implemented by educators all around the world." { more about Education for Design Thinking in California & Atlanta & Pittsburgh & elsewhere} [[a note to myself: @ ws and maybe my broad-definition page]]
On twitter, # DTk12 chat is an online community of enthusiastic educators who are excited about Design Thinking ( DT ) for K-12 Education, so they host a weekly twitter chat (W 9-10 ET) and are twitter-active informally 24/7.
PROBLEM-BASED LEARNING (to use-learn-teach Skills for Problem Solving )
Problem-Based Learning ( PBL ? ) is a way to improve motivation, thinking, and learning. You can learn more from:
overviews of PBL from U of WA & Learning-Theories.com ;
and (in ERIC Digests) using PBL for science & math plus a longer introduction - challenges for students & teachers (we never said it would be easy!) ;
a deeper examination by John Savery (in PDF & [without abstract] web-page );
Most Popular Papers from The Interdisciplinary Journal of Problem-based Learning ( about IJPBL ).
videos about PBL by Edutopia (9:26) and others ;
a search in ACSD for [problem-based learning] → a comprehensive links-page for Problem-Based Learning and an ACSD-book about...
Problems as Possibilities by Linda Torp and Sara Sage: Table of Contents - Introduction (for 2nd Edition) - samples from the first & last chapters - PBL Resources (including WeSites in Part IV) .
PBL in Schools:
Samford University uses PBL (and other activities) for Transformational Learning that "emphasizes the whole person, ... helps students grow physically, mentally, and spiritually, and encourages them to value public service as well as personal gain."
In high school education, Problem-Based Learning Design Institute from Illinois Math & Science Academy ( about ); they used to have an impressive PBL Network ( sitemap & web-resources from 2013, and 9-23-2013 story about Kent, WA ) that has mysteriously disappeared. https://www.imsa.edu/academics/inquiry/resources/ research_ethics
Vanderbilt U has Service Learning thru Community Engagement with Challenges and Opportunities and tips for Teaching Step by Step & Best Practices and Resource-Links for many programs, organizations, articles, and more.
What is PBL? The answer is " Problem-Based Learning and/or Project-Based Learning " because both meanings are commonly used. Here are 3 pages (+ Wikipedia) that compare PBL with PBL, examine similarities & differences, consider definitions:
John Larmer says "we [at Buck Institute for Education which uses Project Based Learning ] decided to call problem-based learning a subset of project-based learning [with these definitions, ProblemBL is a narrower category, so all ProblemBL is ProjectBL, but not vice versa] – that is, one of the ways a teacher could frame a project is to solve a problem, " and concludes that "the semantics aren't worth worrying about, at least not for very long. The two PBLs are really two sides of the same coin. ... The bottom line is the same: both PBLs can powerfully engage and effectively teach your students!" Chris Campbell concludes, "it is probably the importance of conducting active learning with students that is worthy and not the actual name of the task. Both problem-based and project-based learning have their place in today’s classroom and can promote 21st Century learning." Jan Schwartz says "there is admittedly a blurring of lines between these two approaches to education, but there are differences." Wikipedia has Problem-Based Learning (with "both" in P5BL ) and Project-Based Learning .
i.o.u. - If you're wondering "What can I do in my classroom today ?", eventually (maybe in June 2021) there will be a section for "thinking skills activities" in this page, and in the area for TEACHING ACTIVITIES .
My model for
includes these 9 aspects of Science Process:
use for Theory Evaluation,
use for Theory Evaluation,
use for Theory Evaluation,
(with critical thinking), and
(with creative thinking);
(by generating-and-evaluating);
do (planning and coordinating);
be influenced by (cultural & personal)
use creative-and-critical
These two representations — verbal & verbal/visual, on the left & right sides — describe relationships within and between four sub-categories: 12345, 6, 7, 89.
Here is an Inquiry Activity, an opportunity to think-and-discover: In the diagram, do you see...
(in the yellow & green & yellow-green? in red & blue?) contains responses for these three inquiry-questions about
A DISCLAIMER: The internet offers an abundance of resources, so our main challenge is selectivity, and we have tried to find high-quality pages for you to read. But the pages above don't necessarily represent views of the American Scientific Affiliation. As always, we encourage you to use your critical thinking skills to evaluate everything you read.
keeps you inside a page, moving you to another part of it, and a NON-ITALICIZED LINK opens another page. Both keep everything inside this window, so your browser's will always take you back to where you were.
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Overview of the Problem-Solving Mental Process
Identify the Problem
Define the Problem
Form a Strategy
Organize Information
Allocate Resources
Monitor Progress
Evaluate the Results
Frequently Asked Questions
Problem-solving is a mental process that involves discovering, analyzing, and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue.
The best strategy for solving a problem depends largely on the unique situation. In some cases, people are better off learning everything they can about the issue and then using factual knowledge to come up with a solution. In other instances, creativity and insight are the best options.
It is not necessary to follow problem-solving steps sequentially, It is common to skip steps or even go back through steps multiple times until the desired solution is reached.
In order to correctly solve a problem, it is often important to follow a series of steps. Researchers sometimes refer to this as the problem-solving cycle. While this cycle is portrayed sequentially, people rarely follow a rigid series of steps to find a solution.
The following steps include developing strategies and organizing knowledge.
1. Identifying the Problem
While it may seem like an obvious step, identifying the problem is not always as simple as it sounds. In some cases, people might mistakenly identify the wrong source of a problem, which will make attempts to solve it inefficient or even useless.
Some strategies that you might use to figure out the source of a problem include :
Asking questions about the problem
Breaking the problem down into smaller pieces
Looking at the problem from different perspectives
Conducting research to figure out what relationships exist between different variables
2. Defining the Problem
After the problem has been identified, it is important to fully define the problem so that it can be solved. You can define a problem by operationally defining each aspect of the problem and setting goals for what aspects of the problem you will address
At this point, you should focus on figuring out which aspects of the problems are facts and which are opinions. State the problem clearly and identify the scope of the solution.
3. Forming a Strategy
After the problem has been identified, it is time to start brainstorming potential solutions. This step usually involves generating as many ideas as possible without judging their quality. Once several possibilities have been generated, they can be evaluated and narrowed down.
The next step is to develop a strategy to solve the problem. The approach used will vary depending upon the situation and the individual's unique preferences. Common problem-solving strategies include heuristics and algorithms.
Heuristics are mental shortcuts that are often based on solutions that have worked in the past. They can work well if the problem is similar to something you have encountered before and are often the best choice if you need a fast solution.
Algorithms are step-by-step strategies that are guaranteed to produce a correct result. While this approach is great for accuracy, it can also consume time and resources.
Heuristics are often best used when time is of the essence, while algorithms are a better choice when a decision needs to be as accurate as possible.
4. Organizing Information
Before coming up with a solution, you need to first organize the available information. What do you know about the problem? What do you not know? The more information that is available the better prepared you will be to come up with an accurate solution.
When approaching a problem, it is important to make sure that you have all the data you need. Making a decision without adequate information can lead to biased or inaccurate results.
5. Allocating Resources
Of course, we don't always have unlimited money, time, and other resources to solve a problem. Before you begin to solve a problem, you need to determine how high priority it is.
If it is an important problem, it is probably worth allocating more resources to solving it. If, however, it is a fairly unimportant problem, then you do not want to spend too much of your available resources on coming up with a solution.
At this stage, it is important to consider all of the factors that might affect the problem at hand. This includes looking at the available resources, deadlines that need to be met, and any possible risks involved in each solution. After careful evaluation, a decision can be made about which solution to pursue.
6. Monitoring Progress
After selecting a problem-solving strategy, it is time to put the plan into action and see if it works. This step might involve trying out different solutions to see which one is the most effective.
It is also important to monitor the situation after implementing a solution to ensure that the problem has been solved and that no new problems have arisen as a result of the proposed solution.
Effective problem-solvers tend to monitor their progress as they work towards a solution. If they are not making good progress toward reaching their goal, they will reevaluate their approach or look for new strategies .
7. Evaluating the Results
After a solution has been reached, it is important to evaluate the results to determine if it is the best possible solution to the problem. This evaluation might be immediate, such as checking the results of a math problem to ensure the answer is correct, or it can be delayed, such as evaluating the success of a therapy program after several months of treatment.
Once a problem has been solved, it is important to take some time to reflect on the process that was used and evaluate the results. This will help you to improve your problem-solving skills and become more efficient at solving future problems.
A Word From Verywell
It is important to remember that there are many different problem-solving processes with different steps, and this is just one example. Problem-solving in real-world situations requires a great deal of resourcefulness, flexibility, resilience, and continuous interaction with the environment.
Get Advice From The Verywell Mind Podcast
Hosted by therapist Amy Morin, LCSW, this episode of The Verywell Mind Podcast shares how you can stop dwelling in a negative mindset.
Follow Now : Apple Podcasts / Spotify / Google Podcasts
You can become a better problem solving by:
Practicing brainstorming and coming up with multiple potential solutions to problems
Being open-minded and considering all possible options before making a decision
Breaking down problems into smaller, more manageable pieces
Asking for help when needed
Researching different problem-solving techniques and trying out new ones
Learning from mistakes and using them as opportunities to grow
It's important to communicate openly and honestly with your partner about what's going on. Try to see things from their perspective as well as your own. Work together to find a resolution that works for both of you. Be willing to compromise and accept that there may not be a perfect solution.
Take breaks if things are getting too heated, and come back to the problem when you feel calm and collected. Don't try to fix every problem on your own—consider asking a therapist or counselor for help and insight.
If you've tried everything and there doesn't seem to be a way to fix the problem, you may have to learn to accept it. This can be difficult, but try to focus on the positive aspects of your life and remember that every situation is temporary. Don't dwell on what's going wrong—instead, think about what's going right. Find support by talking to friends or family. Seek professional help if you're having trouble coping.
Davidson JE, Sternberg RJ, editors. The Psychology of Problem Solving . Cambridge University Press; 2003. doi:10.1017/CBO9780511615771
Sarathy V. Real world problem-solving . Front Hum Neurosci . 2018;12:261. Published 2018 Jun 26. doi:10.3389/fnhum.2018.00261
By Kendra Cherry, MSEd Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."
5 Steps to Teaching Students a Problem-Solving Routine
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By Jeff Heyck-Williams, the director of curriculum and instruction for Two Rivers Public Charter School
When I visited a 5th grade class recently, the students were tackling the following problem:
If there are nine people in a room and every person shakes hands exactly once with each of the other people, how many handshakes will there be? How can you prove your answer is correct using a model or numerical explanation?
There were students on the rug modeling people with Unifix cubes. There were kids at one table vigorously shaking each other’s hand. There were kids at another table writing out a diagram with numbers. At yet another table, students were working on creating a numeric expression. What was common across this class was that all of the students were productively grappling around the problem.
On a different day, I was out at recess with a group of kindergartners who got into an argument over a vigorous game of tag. Several kids were arguing about who should be “it.” Many of them insisted that they hadn’t been tagged. They all agreed that they had a problem. With the assistance of the teacher, they walked through a process of identifying what they knew about the problem and how best to solve it. They grappled with this very real problem to come to a solution that all could agree upon.
Then just last week, I had the pleasure of watching a culminating showcase of learning for our 8th graders. They presented to their families about their project exploring the role that genetics plays in our society. Tackling the problem of how we should or should not regulate gene research and editing in the human population, students explored both the history and scientific concerns about genetics and the ethics of gene editing. Each student developed arguments about how we as a country should proceed in the burgeoning field of human genetics, which they took to Capitol Hill to share with legislators. Through the process, students read complex text to build their knowledge, identified the underlying issues and questions, and developed unique solutions to this very real problem.
Problem-solving is at the heart of each of these scenarios and is an essential set of skills our students need to develop. They need the abilities to think critically and solve challenging problems without a roadmap to solutions. At Two Rivers Public Charter School in the District of Columbia, we have found that one of the most powerful ways to build these skills in students is through the use of a common set of steps for problem-solving. These steps, when used regularly, become a flexible cognitive routine for students to apply to problems across the curriculum and their lives.
The Problem-Solving Routine
At Two Rivers, we use a fairly simple routine for problem-solving that has five basic steps. The power of this structure is that it becomes a routine that students are able to use regularly across multiple contexts. The first three steps are implemented before problem-solving. Students use one step during problem-solving. Finally, they finish with a reflective step after problem-solving.
Problem Solving from Two Rivers Public Charter School on Vimeo .
Before Problem-Solving: The KWI
The three steps before problem-solving: We call them the K-W-I.
The “K” stands for “know” and requires students to identify what they already know about a problem. The goal in this step of the routine is two-fold. First, the student needs to analyze the problem and identify what is happening within the context of the problem. For example, in the math problem above, students identify that they know there are nine people and each person must shake hands with each other person. Second, the student needs to activate their background knowledge about that context or other similar problems. In the case of the handshake problem, students may recognize that this seems like a situation in which they will need to add or multiply.
The “W” stands for “what” a student needs to find out to solve the problem. At this point in the routine, the student always must identify the core question that is being asked in a problem or task. However, it may also include other questions that help a student access and understand a problem more deeply. For example, in addition to identifying that they need to determine how many handshakes in the math problem, students may also identify that they need to determine how many handshakes each individual person has or how to organize their work to make sure that they count the handshakes correctly.
The “I” stands for “ideas” and refers to ideas that a student brings to the table to solve a problem effectively. In this portion of the routine, students list the strategies that they will use to solve a problem. In the example from the math class, this step involved all of the different ways that students tackled the problem from Unifix cubes to creating mathematical expressions.
This KWI routine before problem-solving sets students up to actively engage in solving problems by ensuring they understand the problem and have some ideas about where to start in solving the problem. Two remaining steps are equally important during and after problem-solving.
During Problem-Solving: The Metacognitive Moment
The step that occurs during problem-solving is a metacognitive moment. We ask students to deliberately pause in their problem-solving and answer the following questions: “Is the path I’m on to solve the problem working?” and “What might I do to either stay on a productive path or readjust my approach to get on a productive path?” At this point in the process, students may hear from other students that have had a breakthrough or they may go back to their KWI to determine if they need to reconsider what they know about the problem. By naming explicitly to students that part of problem-solving is monitoring our thinking and process, we help them become more thoughtful problem-solvers.
After Problem-Solving: Evaluating Solutions
As a final step, after students solve the problem, they evaluate both their solutions and the process that they used to arrive at those solutions. They look back to determine if their solution accurately solved the problem, and when time permits, they also consider if their path to a solution was efficient and how it compares with other students’ solutions.
The power of teaching students to use this routine is that they develop a habit of mind to analyze and tackle problems wherever they find them. This empowers students to be the problem-solvers that we know they can become.
The opinions expressed in Next Gen Learning in Action are strictly those of the author(s) and do not reflect the opinions or endorsement of Editorial Projects in Education, or any of its publications.
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Critical thinking and problem-solving, jump to: , what is critical thinking, characteristics of critical thinking, why teach critical thinking.
Teaching Strategies to Help Promote Critical Thinking Skills
References and Resources
When examining the vast literature on critical thinking, various definitions of critical thinking emerge. Here are some samples:
"Critical thinking is the intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to belief and action" (Scriven, 1996).
"Most formal definitions characterize critical thinking as the intentional application of rational, higher order thinking skills, such as analysis, synthesis, problem recognition and problem solving, inference, and evaluation" (Angelo, 1995, p. 6).
"Critical thinking is thinking that assesses itself" (Center for Critical Thinking, 1996b).
"Critical thinking is the ability to think about one's thinking in such a way as 1. To recognize its strengths and weaknesses and, as a result, 2. To recast the thinking in improved form" (Center for Critical Thinking, 1996c).
Perhaps the simplest definition is offered by Beyer (1995) : "Critical thinking... means making reasoned judgments" (p. 8). Basically, Beyer sees critical thinking as using criteria to judge the quality of something, from cooking to a conclusion of a research paper. In essence, critical thinking is a disciplined manner of thought that a person uses to assess the validity of something (statements, news stories, arguments, research, etc.).
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Wade (1995) identifies eight characteristics of critical thinking. Critical thinking involves asking questions, defining a problem, examining evidence, analyzing assumptions and biases, avoiding emotional reasoning, avoiding oversimplification, considering other interpretations, and tolerating ambiguity. Dealing with ambiguity is also seen by Strohm & Baukus (1995) as an essential part of critical thinking, "Ambiguity and doubt serve a critical-thinking function and are a necessary and even a productive part of the process" (p. 56).
Another characteristic of critical thinking identified by many sources is metacognition. Metacognition is thinking about one's own thinking. More specifically, "metacognition is being aware of one's thinking as one performs specific tasks and then using this awareness to control what one is doing" (Jones & Ratcliff, 1993, p. 10 ).
In the book, Critical Thinking, Beyer elaborately explains what he sees as essential aspects of critical thinking. These are:
Dispositions: Critical thinkers are skeptical, open-minded, value fair-mindedness, respect evidence and reasoning, respect clarity and precision, look at different points of view, and will change positions when reason leads them to do so.
Criteria: To think critically, must apply criteria. Need to have conditions that must be met for something to be judged as believable. Although the argument can be made that each subject area has different criteria, some standards apply to all subjects. "... an assertion must... be based on relevant, accurate facts; based on credible sources; precise; unbiased; free from logical fallacies; logically consistent; and strongly reasoned" (p. 12).
Argument: Is a statement or proposition with supporting evidence. Critical thinking involves identifying, evaluating, and constructing arguments.
Reasoning: The ability to infer a conclusion from one or multiple premises. To do so requires examining logical relationships among statements or data.
Point of View: The way one views the world, which shapes one's construction of meaning. In a search for understanding, critical thinkers view phenomena from many different points of view.
Procedures for Applying Criteria: Other types of thinking use a general procedure. Critical thinking makes use of many procedures. These procedures include asking questions, making judgments, and identifying assumptions.
Oliver & Utermohlen (1995) see students as too often being passive receptors of information. Through technology, the amount of information available today is massive. This information explosion is likely to continue in the future. Students need a guide to weed through the information and not just passively accept it. Students need to "develop and effectively apply critical thinking skills to their academic studies, to the complex problems that they will face, and to the critical choices they will be forced to make as a result of the information explosion and other rapid technological changes" (Oliver & Utermohlen, p. 1 ).
As mentioned in the section, Characteristics of Critical Thinking , critical thinking involves questioning. It is important to teach students how to ask good questions, to think critically, in order to continue the advancement of the very fields we are teaching. "Every field stays alive only to the extent that fresh questions are generated and taken seriously" (Center for Critical Thinking, 1996a ).
Beyer sees the teaching of critical thinking as important to the very state of our nation. He argues that to live successfully in a democracy, people must be able to think critically in order to make sound decisions about personal and civic affairs. If students learn to think critically, then they can use good thinking as the guide by which they live their lives.
Teaching Strategies to Help Promote Critical Thinking
The 1995, Volume 22, issue 1, of the journal, Teaching of Psychology , is devoted to the teaching critical thinking. Most of the strategies included in this section come from the various articles that compose this issue.
CATS (Classroom Assessment Techniques): Angelo stresses the use of ongoing classroom assessment as a way to monitor and facilitate students' critical thinking. An example of a CAT is to ask students to write a "Minute Paper" responding to questions such as "What was the most important thing you learned in today's class? What question related to this session remains uppermost in your mind?" The teacher selects some of the papers and prepares responses for the next class meeting.
Cooperative Learning Strategies: Cooper (1995) argues that putting students in group learning situations is the best way to foster critical thinking. "In properly structured cooperative learning environments, students perform more of the active, critical thinking with continuous support and feedback from other students and the teacher" (p. 8).
Case Study /Discussion Method: McDade (1995) describes this method as the teacher presenting a case (or story) to the class without a conclusion. Using prepared questions, the teacher then leads students through a discussion, allowing students to construct a conclusion for the case.
Using Questions: King (1995) identifies ways of using questions in the classroom:
Reciprocal Peer Questioning: Following lecture, the teacher displays a list of question stems (such as, "What are the strengths and weaknesses of...). Students must write questions about the lecture material. In small groups, the students ask each other the questions. Then, the whole class discusses some of the questions from each small group.
Reader's Questions: Require students to write questions on assigned reading and turn them in at the beginning of class. Select a few of the questions as the impetus for class discussion.
Conference Style Learning: The teacher does not "teach" the class in the sense of lecturing. The teacher is a facilitator of a conference. Students must thoroughly read all required material before class. Assigned readings should be in the zone of proximal development. That is, readings should be able to be understood by students, but also challenging. The class consists of the students asking questions of each other and discussing these questions. The teacher does not remain passive, but rather, helps "direct and mold discussions by posing strategic questions and helping students build on each others' ideas" (Underwood & Wald, 1995, p. 18 ).
Use Writing Assignments: Wade sees the use of writing as fundamental to developing critical thinking skills. "With written assignments, an instructor can encourage the development of dialectic reasoning by requiring students to argue both [or more] sides of an issue" (p. 24).
Written dialogues: Give students written dialogues to analyze. In small groups, students must identify the different viewpoints of each participant in the dialogue. Must look for biases, presence or exclusion of important evidence, alternative interpretations, misstatement of facts, and errors in reasoning. Each group must decide which view is the most reasonable. After coming to a conclusion, each group acts out their dialogue and explains their analysis of it.
Spontaneous Group Dialogue: One group of students are assigned roles to play in a discussion (such as leader, information giver, opinion seeker, and disagreer). Four observer groups are formed with the functions of determining what roles are being played by whom, identifying biases and errors in thinking, evaluating reasoning skills, and examining ethical implications of the content.
Ambiguity: Strohm & Baukus advocate producing much ambiguity in the classroom. Don't give students clear cut material. Give them conflicting information that they must think their way through.
Angelo, T. A. (1995). Beginning the dialogue: Thoughts on promoting critical thinking: Classroom assessment for critical thinking. Teaching of Psychology, 22(1), 6-7.
Beyer, B. K. (1995). Critical thinking. Bloomington, IN: Phi Delta Kappa Educational Foundation.
Center for Critical Thinking (1996a). The role of questions in thinking, teaching, and learning. [On-line]. Available HTTP: http://www.criticalthinking.org/University/univlibrary/library.nclk
Center for Critical Thinking (1996b). Structures for student self-assessment. [On-line]. Available HTTP: http://www.criticalthinking.org/University/univclass/trc.nclk
Center for Critical Thinking (1996c). Three definitions of critical thinking [On-line]. Available HTTP: http://www.criticalthinking.org/University/univlibrary/library.nclk
Cooper, J. L. (1995). Cooperative learning and critical thinking. Teaching of Psychology, 22(1), 7-8.
Jones, E. A. & Ratcliff, G. (1993). Critical thinking skills for college students. National Center on Postsecondary Teaching, Learning, and Assessment, University Park, PA. (Eric Document Reproduction Services No. ED 358 772)
King, A. (1995). Designing the instructional process to enhance critical thinking across the curriculum: Inquiring minds really do want to know: Using questioning to teach critical thinking. Teaching of Psychology, 22 (1) , 13-17.
McDade, S. A. (1995). Case study pedagogy to advance critical thinking. Teaching Psychology, 22(1), 9-10.
Oliver, H. & Utermohlen, R. (1995). An innovative teaching strategy: Using critical thinking to give students a guide to the future.(Eric Document Reproduction Services No. 389 702)
Robertson, J. F. & Rane-Szostak, D. (1996). Using dialogues to develop critical thinking skills: A practical approach. Journal of Adolescent & Adult Literacy, 39(7), 552-556.
Scriven, M. & Paul, R. (1996). Defining critical thinking: A draft statement for the National Council for Excellence in Critical Thinking. [On-line]. Available HTTP: http://www.criticalthinking.org/University/univlibrary/library.nclk
Strohm, S. M., & Baukus, R. A. (1995). Strategies for fostering critical thinking skills. Journalism and Mass Communication Educator, 50 (1), 55-62.
Underwood, M. K., & Wald, R. L. (1995). Conference-style learning: A method for fostering critical thinking with heart. Teaching Psychology, 22(1), 17-21.
Wade, C. (1995). Using writing to develop and assess critical thinking. Teaching of Psychology, 22(1), 24-28.
Other Reading
Bean, J. C. (1996). Engaging ideas: The professor's guide to integrating writing, critical thinking, & active learning in the classroom. Jossey-Bass.
Bernstein, D. A. (1995). A negotiation model for teaching critical thinking. Teaching of Psychology, 22(1), 22-24.
Carlson, E. R. (1995). Evaluating the credibility of sources. A missing link in the teaching of critical thinking. Teaching of Psychology, 22(1), 39-41.
Facione, P. A., Sanchez, C. A., Facione, N. C., & Gainen, J. (1995). The disposition toward critical thinking. The Journal of General Education, 44(1), 1-25.
Halpern, D. F., & Nummedal, S. G. (1995). Closing thoughts about helping students improve how they think. Teaching of Psychology, 22(1), 82-83.
Isbell, D. (1995). Teaching writing and research as inseparable: A faculty-librarian teaching team. Reference Services Review, 23(4), 51-62.
Jones, J. M. & Safrit, R. D. (1994). Developing critical thinking skills in adult learners through innovative distance learning. Paper presented at the International Conference on the practice of adult education and social development. Jinan, China. (Eric Document Reproduction Services No. ED 373 159)
Sanchez, M. A. (1995). Using critical-thinking principles as a guide to college-level instruction. Teaching of Psychology, 22(1), 72-74.
Spicer, K. L. & Hanks, W. E. (1995). Multiple measures of critical thinking skills and predisposition in assessment of critical thinking. Paper presented at the annual meeting of the Speech Communication Association, San Antonio, TX. (Eric Document Reproduction Services No. ED 391 185)
Terenzini, P. T., Springer, L., Pascarella, E. T., & Nora, A. (1995). Influences affecting the development of students' critical thinking skills. Research in Higher Education, 36(1), 23-39.
On the Internet
Carr, K. S. (1990). How can we teach critical thinking. Eric Digest. [On-line]. Available HTTP: http://ericps.ed.uiuc.edu/eece/pubs/digests/1990/carr90.html
The Center for Critical Thinking (1996). Home Page. Available HTTP: http://www.criticalthinking.org/University/
Ennis, Bob (No date). Critical thinking. [On-line], April 4, 1997. Available HTTP: http://www.cof.orst.edu/cof/teach/for442/ct.htm
Montclair State University (1995). Curriculum resource center. Critical thinking resources: An annotated bibliography. [On-line]. Available HTTP: http://www.montclair.edu/Pages/CRC/Bibliographies/CriticalThinking.html
No author, No date. Critical Thinking is ... [On-line], April 4, 1997. Available HTTP: http://library.usask.ca/ustudy/critical/
Sheridan, Marcia (No date). Internet education topics hotlink page. [On-line], April 4, 1997. Available HTTP: http://sun1.iusb.edu/~msherida/topics/critical.html
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Problem-Solving
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Problem-solving is the ability to identify and solve problems by applying appropriate skills systematically.
Problem-solving is a process—an ongoing activity in which we take what we know to discover what we don't know. It involves overcoming obstacles by generating hypo-theses, testing those predictions, and arriving at satisfactory solutions.
Problem-solving involves three basic functions:
Seeking information
Generating new knowledge
Making decisions
Problem-solving is, and should be, a very real part of the curriculum. It presupposes that students can take on some of the responsibility for their own learning and can take personal action to solve problems, resolve conflicts, discuss alternatives, and focus on thinking as a vital element of the curriculum. It provides students with opportunities to use their newly acquired knowledge in meaningful, real-life activities and assists them in working at higher levels of thinking (see Levels of Questions ).
Here is a five-stage model that most students can easily memorize and put into action and which has direct applications to many areas of the curriculum as well as everyday life:
Expert Opinion
Here are some techniques that will help students understand the nature of a problem and the conditions that surround it:
List all related relevant facts.
Make a list of all the given information.
Restate the problem in their own words.
List the conditions that surround a problem.
Describe related known problems.
It's Elementary
For younger students, illustrations are helpful in organizing data, manipulating information, and outlining the limits of a problem and its possible solution(s). Students can use drawings to help them look at a problem from many different perspectives.
Understand the problem. It's important that students understand the nature of a problem and its related goals. Encourage students to frame a problem in their own words.
Describe any barriers. Students need to be aware of any barriers or constraints that may be preventing them from achieving their goal. In short, what is creating the problem? Encouraging students to verbalize these impediments is always an important step.
Identify various solutions. After the nature and parameters of a problem are understood, students will need to select one or more appropriate strategies to help resolve the problem. Students need to understand that they have many strategies available to them and that no single strategy will work for all problems. Here are some problem-solving possibilities:
Create visual images. Many problem-solvers find it useful to create “mind pictures” of a problem and its potential solutions prior to working on the problem. Mental imaging allows the problem-solvers to map out many dimensions of a problem and “see” it clearly.
Guesstimate. Give students opportunities to engage in some trial-and-error approaches to problem-solving. It should be understood, however, that this is not a singular approach to problem-solving but rather an attempt to gather some preliminary data.
Create a table. A table is an orderly arrangement of data. When students have opportunities to design and create tables of information, they begin to understand that they can group and organize most data relative to a problem.
Use manipulatives. By moving objects around on a table or desk, students can develop patterns and organize elements of a problem into recognizable and visually satisfying components.
Work backward. It's frequently helpful for students to take the data presented at the end of a problem and use a series of computations to arrive at the data presented at the beginning of the problem.
Look for a pattern. Looking for patterns is an important problem-solving strategy because many problems are similar and fall into predictable patterns. A pattern, by definition, is a regular, systematic repetition and may be numerical, visual, or behavioral.
Create a systematic list. Recording information in list form is a process used quite frequently to map out a plan of attack for defining and solving problems. Encourage students to record their ideas in lists to determine regularities, patterns, or similarities between problem elements.
Try out a solution. When working through a strategy or combination of strategies, it will be important for students to …
Keep accurate and up-to-date records of their thoughts, proceedings, and procedures. Recording the data collected, the predictions made, and the strategies used is an important part of the problem solving process.
Try to work through a selected strategy or combination of strategies until it becomes evident that it's not working, it needs to be modified, or it is yielding inappropriate data. As students become more proficient problem-solvers, they should feel comfortable rejecting potential strategies at any time during their quest for solutions.
Monitor with great care the steps undertaken as part of a solution. Although it might be a natural tendency for students to “rush” through a strategy to arrive at a quick answer, encourage them to carefully assess and monitor their progress.
Feel comfortable putting a problem aside for a period of time and tackling it at a later time. For example, scientists rarely come up with a solution the first time they approach a problem. Students should also feel comfortable letting a problem rest for a while and returning to it later.
Evaluate the results. It's vitally important that students have multiple opportunities to assess their own problem-solving skills and the solutions they generate from using those skills. Frequently, students are overly dependent upon teachers to evaluate their performance in the classroom. The process of self-assessment is not easy, however. It involves risk-taking, self-assurance, and a certain level of independence. But it can be effectively promoted by asking students questions such as “How do you feel about your progress so far?” “Are you satisfied with the results you obtained?” and “Why do you believe this is an appropriate response to the problem?”
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Teaching problem solving: Let students get ‘stuck’ and ‘unstuck’
Subscribe to the center for universal education bulletin, kate mills and km kate mills literacy interventionist - red bank primary school helyn kim helyn kim former brookings expert.
October 31, 2017
This is the second in a six-part blog series on teaching 21st century skills , including problem solving , metacognition , critical thinking , and collaboration , in classrooms.
In the real world, students encounter problems that are complex, not well defined, and lack a clear solution and approach. They need to be able to identify and apply different strategies to solve these problems. However, problem solving skills do not necessarily develop naturally; they need to be explicitly taught in a way that can be transferred across multiple settings and contexts.
Here’s what Kate Mills, who taught 4 th grade for 10 years at Knollwood School in New Jersey and is now a Literacy Interventionist at Red Bank Primary School, has to say about creating a classroom culture of problem solvers:
Helping my students grow to be people who will be successful outside of the classroom is equally as important as teaching the curriculum. From the first day of school, I intentionally choose language and activities that help to create a classroom culture of problem solvers. I want to produce students who are able to think about achieving a particular goal and manage their mental processes . This is known as metacognition , and research shows that metacognitive skills help students become better problem solvers.
I begin by “normalizing trouble” in the classroom. Peter H. Johnston teaches the importance of normalizing struggle , of naming it, acknowledging it, and calling it what it is: a sign that we’re growing. The goal is for the students to accept challenge and failure as a chance to grow and do better.
I look for every chance to share problems and highlight how the students— not the teachers— worked through those problems. There is, of course, coaching along the way. For example, a science class that is arguing over whose turn it is to build a vehicle will most likely need a teacher to help them find a way to the balance the work in an equitable way. Afterwards, I make it a point to turn it back to the class and say, “Do you see how you …” By naming what it is they did to solve the problem , students can be more independent and productive as they apply and adapt their thinking when engaging in future complex tasks.
After a few weeks, most of the class understands that the teachers aren’t there to solve problems for the students, but to support them in solving the problems themselves. With that important part of our classroom culture established, we can move to focusing on the strategies that students might need.
Here’s one way I do this in the classroom:
I show the broken escalator video to the class. Since my students are fourth graders, they think it’s hilarious and immediately start exclaiming, “Just get off! Walk!”
When the video is over, I say, “Many of us, probably all of us, are like the man in the video yelling for help when we get stuck. When we get stuck, we stop and immediately say ‘Help!’ instead of embracing the challenge and trying new ways to work through it.” I often introduce this lesson during math class, but it can apply to any area of our lives, and I can refer to the experience and conversation we had during any part of our day.
Research shows that just because students know the strategies does not mean they will engage in the appropriate strategies. Therefore, I try to provide opportunities where students can explicitly practice learning how, when, and why to use which strategies effectively so that they can become self-directed learners.
For example, I give students a math problem that will make many of them feel “stuck”. I will say, “Your job is to get yourselves stuck—or to allow yourselves to get stuck on this problem—and then work through it, being mindful of how you’re getting yourselves unstuck.” As students work, I check-in to help them name their process: “How did you get yourself unstuck?” or “What was your first step? What are you doing now? What might you try next?” As students talk about their process, I’ll add to a list of strategies that students are using and, if they are struggling, help students name a specific process. For instance, if a student says he wrote the information from the math problem down and points to a chart, I will say: “Oh that’s interesting. You pulled the important information from the problem out and organized it into a chart.” In this way, I am giving him the language to match what he did, so that he now has a strategy he could use in other times of struggle.
The charts grow with us over time and are something that we refer to when students are stuck or struggling. They become a resource for students and a way for them to talk about their process when they are reflecting on and monitoring what did or did not work.
For me, as a teacher, it is important that I create a classroom environment in which students are problem solvers. This helps tie struggles to strategies so that the students will not only see value in working harder but in working smarter by trying new and different strategies and revising their process. In doing so, they will more successful the next time around.
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Chapter 9: Facilitating Complex Thinking
Problem-solving.
Somewhat less open-ended than creative thinking is problem solving , the analysis and solution of tasks or situations that are complex or ambiguous and that pose difficulties or obstacles of some kind (Mayer & Wittrock, 2006). Problem solving is needed, for example, when a physician analyzes a chest X-ray: a photograph of the chest is far from clear and requires skill, experience, and resourcefulness to decide which foggy-looking blobs to ignore, and which to interpret as real physical structures (and therefore real medical concerns). Problem solving is also needed when a grocery store manager has to decide how to improve the sales of a product: should she put it on sale at a lower price, or increase publicity for it, or both? Will these actions actually increase sales enough to pay for their costs?
Example 1: Problem Solving in the Classroom
Problem solving happens in classrooms when teachers present tasks or challenges that are deliberately complex and for which finding a solution is not straightforward or obvious. The responses of students to such problems, as well as the strategies for assisting them, show the key features of problem solving. Consider this example, and students’ responses to it. We have numbered and named the paragraphs to make it easier to comment about them individually:
Scene #1: A problem to be solved
A teacher gave these instructions: “Can you connect all of the dots below using only four straight lines?” She drew the following display on the chalkboard:
The problem itself and the procedure for solving it seemed very clear: simply experiment with different arrangements of four lines. But two volunteers tried doing it at the board, but were unsuccessful. Several others worked at it at their seats, but also without success.
Scene #2: Coaxing students to re-frame the problem
When no one seemed to be getting it, the teacher asked, “Think about how you’ve set up the problem in your mind—about what you believe the problem is about. For instance, have you made any assumptions about how long the lines ought to be? Don’t stay stuck on one approach if it’s not working!”
Scene #3: Alicia abandons a fixed response
After the teacher said this, Alicia indeed continued to think about how she saw the problem. “The lines need to be no longer than the distance across the square,” she said to herself. So she tried several more solutions, but none of them worked either.
The teacher walked by Alicia’s desk and saw what Alicia was doing. She repeated her earlier comment: “Have you assumed anything about how long the lines ought to be?”
Alicia stared at the teacher blankly, but then smiled and said, “Hmm! You didn’t actually say that the lines could be no longer than the matrix! Why not make them longer?” So she experimented again using oversized lines and soon discovered a solution:
Scene #4: Willem’s and Rachel’s alternative strategies
Meanwhile, Willem worked on the problem. As it happened, Willem loved puzzles of all kinds, and had ample experience with them. He had not, however, seen this particular problem. “It must be a trick,” he said to himself, because he knew from experience that problems posed in this way often were not what they first appeared to be. He mused to himself: “Think outside the box, they always tell you. . .” And that was just the hint he needed: he drew lines outside the box by making them longer than the matrix and soon came up with this solution:
When Rachel went to work, she took one look at the problem and knew the answer immediately: she had seen this problem before, though she could not remember where. She had also seen other drawing-related puzzles, and knew that their solution always depended on making the lines longer, shorter, or differently angled than first expected. After staring at the dots briefly, she drew a solution faster than Alicia or even Willem. Her solution looked exactly like Willem’s.
This story illustrates two common features of problem solving: the effect of degree of structure or constraint on problem solving, and the effect of mental obstacles to solving problems. The next sections discuss each of these features, and then looks at common techniques for solving problems.
The effect of constraints: well-structured versus ill-structured problems
Problems vary in how much information they provide for solving a problem, as well as in how many rules or procedures are needed for a solution. A well-structured problem provides much of the information needed and can in principle be solved using relatively few clearly understood rules. Classic examples are the word problems often taught in math lessons or classes: everything you need to know is contained within the stated problem and the solution procedures are relatively clear and precise. An ill-structured problem has the converse qualities: the information is not necessarily within the problem, solution procedures are potentially quite numerous, and a multiple solutions are likely (Voss, 2006). Extreme examples are problems like “How can the world achieve lasting peace?” or “How can teachers insure that students learn?”
By these definitions, the nine-dot problem is relatively well-structured—though not completely. Most of the information needed for a solution is provided in Scene #1: there are nine dots shown and instructions given to draw four lines. But not all necessary information was given: students needed to consider lines that were longer than implied in the original statement of the problem. Students had to “think outside the box,” as Willem said—in this case, literally.
When a problem is well-structured, so are its solution procedures likely to be as well. A well-defined procedure for solving a particular kind of problem is often called an algorithm ; examples are the procedures for multiplying or dividing two numbers or the instructions for using a computer (Leiserson, et al., 2001). Algorithms are only effective when a problem is very well-structured and there is no question about whether the algorithm is an appropriate choice for the problem. In that situation it pretty much guarantees a correct solution. They do not work well, however, with ill-structured problems, where they are ambiguities and questions about how to proceed or even about precisely what the problem is about. In those cases it is more effective to use heuristics , which are general strategies—“rules of thumb,” so to speak—that do not always work, but often do, or that provide at least partial solutions. When beginning research for a term paper, for example, a useful heuristic is to scan the library catalogue for titles that look relevant. There is no guarantee that this strategy will yield the books most needed for the paper, but the strategy works enough of the time to make it worth trying.
In the nine-dot problem, most students began in Scene #1 with a simple algorithm that can be stated like this: “Draw one line, then draw another, and another, and another.” Unfortunately this simple procedure did not produce a solution, so they had to find other strategies for a solution. Three alternatives are described in Scenes #3 (for Alicia) and 4 (for Willem and Rachel). Of these, Willem’s response resembled a heuristic the most: he knew from experience that a good general strategy that often worked for such problems was to suspect a deception or trick in how the problem was originally stated. So he set out to question what the teacher had meant by the word line , and came up with an acceptable solution as a result.
Common obstacles to solving problems
The example also illustrates two common problems that sometimes happen during problem solving. One of these is functional fixedness : a tendency to regard the functions of objects and ideas as fixed (German & Barrett, 2005). Over time, we get so used to one particular purpose for an object that we overlook other uses. We may think of a dictionary, for example, as necessarily something to verify spellings and definitions, but it also can function as a gift, a doorstop, or a footstool. For students working on the nine-dot matrix described in the last section, the notion of “drawing” a line was also initially fixed; they assumed it to be connecting dots but not extending lines beyond the dots. Functional fixedness sometimes is also called response set , the tendency for a person to frame or think about each problem in a series in the same way as the previous problem, even when doing so is not appropriate to later problems. In the example of the nine-dot matrix described above, students often tried one solution after another, but each solution was constrained by a set response not to extend any line beyond the matrix.
Functional fixedness and the response set are obstacles in problem representation , the way that a person understands and organizes information provided in a problem. If information is misunderstood or used inappropriately, then mistakes are likely—if indeed the problem can be solved at all. With the nine-dot matrix problem, for example, construing the instruction to draw four lines as meaning “draw four lines entirely within the matrix” means that the problem simply could not be solved. For another, consider this problem: “The number of water lilies on a lake doubles each day. Each water lily covers exactly one square foot. If it takes 100 days for the lilies to cover the lake exactly, how many days does it take for the lilies to cover exactly half of the lake?” If you think that the size of the lilies affects the solution to this problem, you have not represented the problem correctly. Information about lily size is not relevant to the solution, and only serves to distract from the truly crucial information, the fact that the lilies double their coverage each day. (The answer, incidentally, is that the lake is half covered in 99 days; can you think why?)
Strategies to assist problem solving
Just as there are cognitive obstacles to problem solving, there are also general strategies that help the process be successful, regardless of the specific content of a problem (Thagard, 2005). One helpful strategy is problem analysis —identifying the parts of the problem and working on each part separately. Analysis is especially useful when a problem is ill-structured. Consider this problem, for example: “Devise a plan to improve bicycle transportation in the city.” Solving this problem is easier if you identify its parts or component subproblems, such as (1) installing bicycle lanes on busy streets, (2) educating cyclists and motorists to ride safely, (3) fixing potholes on streets used by cyclists, and (4) revising traffic laws that interfere with cycling. Each separate subproblem is more manageable than the original, general problem. The solution of each subproblem contributes the solution of the whole, though of course is not equivalent to a whole solution.
Another helpful strategy is working backward from a final solution to the originally stated problem. This approach is especially helpful when a problem is well-structured but also has elements that are distracting or misleading when approached in a forward, normal direction. The water lily problem described above is a good example: starting with the day when all the lake is covered (Day 100), ask what day would it therefore be half covered (by the terms of the problem, it would have to be the day before, or Day 99). Working backward in this case encourages reframing the extra information in the problem (i. e. the size of each water lily) as merely distracting, not as crucial to a solution.
A third helpful strategy is analogical thinking —using knowledge or experiences with similar features or structures to help solve the problem at hand (Bassok, 2003). In devising a plan to improve bicycling in the city, for example, an analogy of cars with bicycles is helpful in thinking of solutions: improving conditions for both vehicles requires many of the same measures (improving the roadways, educating drivers). Even solving simpler, more basic problems is helped by considering analogies. A first grade student can partially decode unfamiliar printed words by analogy to words he or she has learned already. If the child cannot yet read the word screen , for example, he can note that part of this word looks similar to words he may already know, such as seen or green , and from this observation derive a clue about how to read the word screen . Teachers can assist this process, as you might expect, by suggesting reasonable, helpful analogies for students to consider.
Bassok, J. (2003). Analogical transfer in problem solving. In Davidson, J. & Sternberg, R. (Eds.). The psychology of problem solving. New York: Cambridge University Press.
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Leiserson, C., Rivest, R., Cormen, T., & Stein, C. (2001). Introduction to algorithms. Cambridge, MA: MIT Press.
Luchins, A. & Luchins, E. (1994). The water-jar experiment and Einstellung effects. Gestalt Theory: An International Interdisciplinary Journal, 16 (2), 101–121.
Mayer, R. & Wittrock, M. (2006). Problem-solving transfer. In D. Berliner & R. Calfee (Eds.), Handbook of Educational Psychology, pp. 47–62. Mahwah, NJ: Erlbaum.
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Educational Psychology. Authored by : Kelvin Seifert and Rosemary Sutton. Located at : https://open.umn.edu/opentextbooks/BookDetail.aspx?bookId=153 . License : CC BY: Attribution
Problem Solving in Mathematics Education
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Peter Liljedahl 6 ,
Manuel Santos-Trigo 7 ,
Uldarico Malaspina 8 &
Regina Bruder 9
Part of the book series: ICME-13 Topical Surveys ((ICME13TS))
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Problem solving in mathematics education has been a prominent research field that aims at understanding and relating the processes involved in solving problems to students’ development of mathematical knowledge and problem solving competencies. The accumulated knowledge and field developments include conceptual frameworks to characterize learners’ success in problem solving activities, cognitive, metacognitive, social and affective analysis, curriculum proposals, and ways to foster problem solving approaches. In the survey, four interrelated areas are reviewed: (i) the relevance of heuristics in problem solving approaches—why are they important and what research tells us about their use? (ii) the need to characterize and foster creative problem solving approaches—what type of heuristics helps learners think of and practice creative solutions? (iii) the importance for learners to formulate and pursue their own problems; and (iv) the role played by the use of both multiple purpose and ad hoc mathematical action types of technologies in problem solving activities—what ways of reasoning do learners construct when they rely on the use of digital technologies and how technology and technology approaches can be reconciled?
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Mathematical Problem
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Mathematical problem solving has long been seen as an important aspect of mathematics, the teaching of mathematics, and the learning of mathematics. It has infused mathematics curricula around the world with calls for the teaching of problem solving as well as the teaching of mathematics through problem solving. And as such, it has been of interest to mathematics education researchers for as long as our field has existed. More relevant, mathematical problem solving has played a part in every ICME conference, from 1969 until the forthcoming meeting in Hamburg, wherein mathematical problem solving will reside most centrally within the work of Topic Study 19: Problem Solving in Mathematics Education. This booklet is being published on the occasion of this Topic Study Group.
To this end, we have assembled four summaries looking at four distinct, yet inter-related, dimensions of mathematical problem solving. The first summary, by Regina Bruder, is a nuanced look at heuristics for problem solving. This notion of heuristics is carried into Peter Liljedahl’s summary, which looks specifically at a progression of heuristics leading towards more and more creative aspects of problem solving. This is followed by Luz Manuel Santos Trigo’s summary introducing us to problem solving in and with digital technologies. The last summary, by Uldarico Malaspina Jurado, documents the rise of problem posing within the field of mathematics education in general and the problem solving literature in particular.
Each of these summaries references in some critical and central fashion the works of George Pólya or Alan Schoenfeld. To the initiated researchers, this is no surprise. The seminal work of these researchers lie at the roots of mathematical problem solving. What is interesting, though, is the diverse ways in which each of the four aforementioned contributions draw on, and position, these works so as to fit into the larger scheme of their respective summaries. This speaks to not only the depth and breadth of these influential works, but also the diversity with which they can be interpreted and utilized in extending our thinking about problem solving.
Taken together, what follows is a topical survey of ideas representing the diversity of views and tensions inherent in a field of research that is both a means to an end and an end onto itself and is unanimously seen as central to the activities of mathematics.
1 Survey on the State-of-the-Art
1.1 role of heuristics for problem solving—regina bruder.
The origin of the word heuristic dates back to the time of Archimedes and is said to have come out of one of the famous stories told about this great mathematician and inventor. The King of Syracuse asked Archimedes to check whether his new wreath was really made of pure gold. Archimedes struggled with this task and it was not until he was at the bathhouse that he came up with the solution. As he entered the tub he noticed that he had displaced a certain amount of water. Brilliant as he was, he transferred this insight to the issue with the wreath and knew he had solved the problem. According to the legend, he jumped out of the tub and ran from the bathhouse naked screaming, “Eureka, eureka!”. Eureka and heuristic have the same root in the ancient Greek language and so it has been claimed that this is how the academic discipline of “heuristics” dealing with effective approaches to problem solving (so-called heurisms) was given its name. Pólya ( 1964 ) describes this discipline as follows:
Heuristics deals with solving tasks. Its specific goals include highlighting in general terms the reasons for selecting those moments in a problem the examination of which could help us find a solution. (p. 5)
This discipline has grown, in part, from examining the approaches to certain problems more in detail and comparing them with each other in order to abstract similarities in approach, or so-called heurisms. Pólya ( 1949 ), but also, inter alia, Engel ( 1998 ), König ( 1984 ) and Sewerin ( 1979 ) have formulated such heurisms for mathematical problem tasks. The problem tasks examined by the authors mentioned are predominantly found in the area of talent programmes, that is, they often go back to mathematics competitions.
In 1983 Zimmermann provided an overview of heuristic approaches and tools in American literature which also offered suggestions for mathematics classes. In the German-speaking countries, an approach has established itself, going back to Sewerin ( 1979 ) and König ( 1984 ), which divides school-relevant heuristic procedures into heuristic tools, strategies and principles, see also Bruder and Collet ( 2011 ).
Below is a review of the conceptual background of heuristics, followed by a description of the effect mechanisms of heurisms in problem-solving processes.
1.1.1 Research Review on the Promotion of Problem Solving
In the 20th century, there has been an advancement of research on mathematical problem solving and findings about possibilities to promote problem solving with varying priorities (c.f. Pehkonen 1991 ). Based on a model by Pólya ( 1949 ), in a first phase of research on problem solving, particularly in the 1960s and the 1970s, a series of studies on problem-solving processes placing emphasis on the importance of heuristic strategies (heurisms) in problem solving has been carried out. It was assumed that teaching and learning heuristic strategies, principles and tools would provide students with an orientation in problem situations and that this could thus improve students’ problem-solving abilities (c.f. for instance, Schoenfeld 1979 ). This approach, mostly researched within the scope of talent programmes for problem solving, was rather successful (c.f. for instance, Sewerin 1979 ). In the 1980s, requests for promotional opportunities in everyday teaching were given more and more consideration: “ problem solving must be the focus of school mathematics in the 1980s ” (NCTM 1980 ). For the teaching and learning of problem solving in regular mathematics classes, the current view according to which cognitive, heuristic aspects were paramount, was expanded by certain student-specific aspects, such as attitudes, emotions and self-regulated behaviour (c.f. Kretschmer 1983 ; Schoenfeld 1985 , 1987 , 1992 ). Kilpatrick ( 1985 ) divided the promotional approaches described in the literature into five methods which can also be combined with each other.
Osmosis : action-oriented and implicit imparting of problem-solving techniques in a beneficial learning environment
Memorisation : formation of special techniques for particular types of problem and of the relevant questioning when problem solving
Imitation : acquisition of problem-solving abilities through imitation of an expert
Cooperation : cooperative learning of problem-solving abilities in small groups
Reflection : problem-solving abilities are acquired in an action-oriented manner and through reflection on approaches to problem solving.
Kilpatrick ( 1985 ) views as success when heuristic approaches are explained to students, clarified by means of examples and trained through the presentation of problems. The need of making students aware of heuristic approaches is by now largely accepted in didactic discussions. Differences in varying approaches to promoting problem-solving abilities rather refer to deciding which problem-solving strategies or heuristics are to imparted to students and in which way, and not whether these should be imparted at all or not.
1.1.2 Heurisms as an Expression of Mental Agility
The activity theory, particularly in its advancement by Lompscher ( 1975 , 1985 ), offers a well-suited and manageable model to describe learning activities and differences between learners with regard to processes and outcomes in problem solving (c.f. Perels et al. 2005 ). Mental activity starts with a goal and the motive of a person to perform such activity. Lompscher divides actual mental activity into content and process. Whilst the content in mathematical problem-solving consists of certain concepts, connections and procedures, the process describes the psychological processes that occur when solving a problem. This course of action is described in Lompscher by various qualities, such as systematic planning, independence, accuracy, activity and agility. Along with differences in motivation and the availability of expertise, it appears that intuitive problem solvers possess a particularly high mental agility, at least with regard to certain contents areas.
According to Lompscher, “flexibility of thought” expresses itself
… by the capacity to change more or less easily from one aspect of viewing to another one or to embed one circumstance or component into different correlations, to understand the relativity of circumstances and statements. It allows to reverse relations, to more or less easily or quickly attune to new conditions of mental activity or to simultaneously mind several objects or aspects of a given activity (Lompscher 1975 , p. 36).
These typical manifestations of mental agility can be focused on in problem solving by mathematical means and can be related to the heurisms known from the analyses of approaches by Pólya et al. (c.f. also Bruder 2000 ):
Reduction : Successful problem solvers will intuitively reduce a problem to its essentials in a sensible manner. To achieve such abstraction, they often use visualisation and structuring aids, such as informative figures, tables, solution graphs or even terms. These heuristic tools are also very well suited to document in retrospect the approach adopted by the intuitive problem solvers in a way that is comprehensible for all.
Reversibility : Successful problem solvers are able to reverse trains of thought or reproduce these in reverse. They will do this in appropriate situations automatically, for instance, when looking for a key they have mislaid. A corresponding general heuristic strategy is working in reverse.
Minding of aspects : Successful problem solvers will mind several aspects of a given problem at the same time or easily recognise any dependence on things and vary them in a targeted manner. Sometimes, this is also a matter of removing barriers in favour of an idea that appears to be sustainable, that is, by simply “hanging on” to a certain train of thought even against resistance. Corresponding heurisms are, for instance, the principle of invariance, the principle of symmetry (Engel 1998 ), the breaking down or complementing of geometric figures to calculate surface areas, or certain terms used in binomial formulas.
Change of aspects : Successful problem solvers will possibly change their assumptions, criteria or aspects minded in order to find a solution. Various aspects of a given problem will be considered intuitively or the problem be viewed from a different perspective, which will prevent “getting stuck” and allow for new insights and approaches. For instance, many elementary geometric propositions can also be proved in an elegant vectorial manner.
Transferring : Successful problem solvers will be able more easily than others to transfer a well-known procedure to another, sometimes even very different context. They recognise more easily the “framework” or pattern of a given task. Here, this is about own constructions of analogies and continual tracing back from the unknown to the known.
Intuitive, that is, untrained good problem solvers, are, however, often unable to access these flexibility qualities consciously. This is why they are also often unable to explain how they actually solved a given problem.
To be able to solve problems successfully, a certain mental agility is thus required. If this is less well pronounced in a certain area, learning how to solve problems means compensating by acquiring heurisms. In this case, insufficient mental agility is partly “offset” through the application of knowledge acquired by means of heurisms. Mathematical problem-solving competences are thus acquired through the promotion of manifestations of mental agility (reduction, reversibility, minding of aspects and change of aspects). This can be achieved by designing sub-actions of problem solving in connection with a (temporarily) conscious application of suitable heurisms. Empirical evidence for the success of the active principle of heurisms has been provided by Collet ( 2009 ).
Against such background, learning how to solve problems can be established as a long-term teaching and learning process which basically encompasses four phases (Bruder and Collet 2011 ):
Intuitive familiarisation with heuristic methods and techniques.
Making aware of special heurisms by means of prominent examples (explicit strategy acquisition).
Short conscious practice phase to use the newly acquired heurisms with differentiated task difficulties.
Expanding the context of the strategies applied.
In the first phase, students are familiarised with heurisms intuitively by means of targeted aid impulses and questions (what helped us solve this problem?) which in the following phase are substantiated on the basis of model tasks, are given names and are thus made aware of their existence. The third phase serves the purpose of a certain familiarisation with the new heurisms and the experience of competence through individualised practising at different requirement levels, including in the form of homework over longer periods. A fourth and delayed fourth phase aims at more flexibility through the transfer to other contents and contexts and the increasingly intuitive use of the newly acquired heurisms, so that students can enrich their own problem-solving models in a gradual manner. The second and third phases build upon each other in close chronological order, whilst the first phase should be used in class at all times.
All heurisms can basically be described in an action-oriented manner by means of asking the right questions. The way of asking questions can thus also establish a certain kind of personal relation. Even if the teacher presents and suggests the line of basic questions with a prototypical wording each time, students should always be given the opportunity to find “their” wording for the respective heurism and take a note of it for themselves. A possible key question for the use of a heuristic tool would be: How to illustrate and structure the problem or how to present it in a different way?
Unfortunately, for many students, applying heuristic approaches to problem solving will not ensue automatically but will require appropriate early and long-term promoting. The results of current studies, where promotion approaches to problem solving are connected with self-regulation and metacognitive aspects, demonstrate certain positive effects of such combination on students. This field of research includes, for instance, studies by Lester et al. ( 1989 ), Verschaffel et al. ( 1999 ), the studies on teaching method IMPROVE by Mevarech and Kramarski ( 1997 , 2003 ) and also the evaluation of a teaching concept on learning how to solve problems by the gradual conscious acquisition of heurisms by Collet and Bruder ( 2008 ).
1.2 Creative Problem Solving—Peter Liljedahl
There is a tension between the aforementioned story of Archimedes and the heuristics presented in the previous section. Archimedes, when submersing himself in the tub and suddenly seeing the solution to his problem, wasn’t relying on osmosis, memorisation, imitation, cooperation, or reflection (Kilpatrick 1985 ). He wasn’t drawing on reduction, reversibility, minding of aspects, change of aspect, or transfer (Bruder 2000 ). Archimedes was stuck and it was only, in fact, through insight and sudden illumination that he managed to solve his problem. In short, Archimedes was faced with a problem that the aforementioned heuristics, and their kind, would not help him to solve.
According to some, such a scenario is the definition of a problem. For example, Resnick and Glaser ( 1976 ) define a problem as being something that you do not have the experience to solve. Mathematicians, in general, agree with this (Liljedahl 2008 ).
Any problem in which you can see how to attack it by deliberate effort, is a routine problem, and cannot be an important discover. You must try and fail by deliberate efforts, and then rely on a sudden inspiration or intuition or if you prefer to call it luck. (Dan Kleitman, participant cited in Liljedahl 2008 , p. 19).
Problems, then, are tasks that cannot be solved by direct effort and will require some creative insight to solve (Liljedahl 2008 ; Mason et al. 1982 ; Pólya 1965 ).
1.2.1 A History of Creativity in Mathematics Education
In 1902, the first half of what eventually came to be a 30 question survey was published in the pages of L’Enseignement Mathématique , the journal of the French Mathematical Society. The authors, Édouard Claparède and Théodore Flournoy, were two Swiss psychologists who were deeply interested in the topics of mathematical discovery, creativity and invention. Their hope was that a widespread appeal to mathematicians at large would incite enough responses for them to begin to formulate some theories about this topic. The first half of the survey centered on the reasons for becoming a mathematician (family history, educational influences, social environment, etc.), attitudes about everyday life, and hobbies. This was eventually followed, in 1904, by the publication of the second half of the survey pertaining, in particular, to mental images during periods of creative work. The responses were sorted according to nationality and published in 1908.
During this same period Henri Poincaré (1854–1912), one of the most noteworthy mathematicians of the time, had already laid much of the groundwork for his own pursuit of this same topic and in 1908 gave a presentation to the French Psychological Society in Paris entitled L’Invention mathématique —often mistranslated to Mathematical Creativity Footnote 1 (c.f. Poincaré 1952 ). At the time of the presentation Poincaré stated that he was aware of Claparède and Flournoy’s work, as well as their results, but expressed that they would only confirm his own findings. Poincaré’s presentation, as well as the essay it spawned, stands to this day as one of the most insightful, and thorough treatments of the topic of mathematical discovery, creativity, and invention.
Just at this time, I left Caen, where I was living, to go on a geological excursion under the auspices of the School of Mines. The incident of the travel made me forget my mathematical work. Having reached Coutances, we entered an omnibus to go some place or other. At the moment when I put my foot on the step, the idea came to me, without anything in my former thoughts seeming to have paved the way for it, that the transformations I had used to define the Fuschian functions were identical with those of non-Euclidean geometry. I did not verify the idea; I should not have had the time, as, upon taking my seat in the omnibus, I went on with the conversation already commenced, but I felt a perfect certainty. On my return to Caen, for conscience’ sake, I verified the results at my leisure. (Poincaré 1952 , p. 53)
So powerful was his presentation, and so deep were his insights into his acts of invention and discovery that it could be said that he not so much described the characteristics of mathematical creativity, as defined them. From that point forth mathematical creativity, or even creativity in general, has not been discussed seriously without mention of Poincaré’s name.
Inspired by this presentation, Jacques Hadamard (1865–1963), a contemporary and a friend of Poincaré’s, began his own empirical investigation into this fascinating phenomenon. Hadamard had been critical of Claparède and Flournoy’s work in that they had not adequately treated the topic on two fronts. As exhaustive as the survey appeared to be, Hadamard felt that it failed to ask some key questions—the most important of which was with regard to the reason for failures in the creation of mathematics. This seemingly innocuous oversight, however, led directly to his second and “most important criticism” (Hadamard 1945 ). He felt that only “first-rate men would dare to speak of” (p. 10) such failures. So, inspired by his good friend Poincaré’s treatment of the subject Hadamard retooled the survey and gave it to friends of his for consideration—mathematicians such as Henri Poincaré and Albert Einstein, whose prominence were beyond reproach. Ironically, the new survey did not contain any questions that explicitly dealt with failure. In 1943 Hadamard gave a series of lectures on mathematical invention at the École Libre des Hautes Études in New York City. These talks were subsequently published as The Psychology of Mathematical Invention in the Mathematical Field (Hadameard 1945 ).
Hadamard’s classic work treats the subject of invention at the crossroads of mathematics and psychology. It provides not only an entertaining look at the eccentric nature of mathematicians and their rituals, but also outlines the beliefs of mid twentieth-century mathematicians about the means by which they arrive at new mathematics. It is an extensive exploration and extended argument for the existence of unconscious mental processes. In essence, Hadamard took the ideas that Poincaré had posed and, borrowing a conceptual framework for the characterization of the creative process from the Gestaltists of the time (Wallas 1926 ), turned them into a stage theory. This theory still stands as the most viable and reasonable description of the process of mathematical creativity.
1.2.2 Defining Mathematical Creativity
The phenomena of mathematical creativity, although marked by sudden illumination, actually consist of four separate stages stretched out over time, of which illumination is but one stage. These stages are initiation, incubation, illumination, and verification (Hadamard 1945 ). The first of these stages, the initiation phase, consists of deliberate and conscious work. This would constitute a person’s voluntary, and seemingly fruitless, engagement with a problem and be characterized by an attempt to solve the problem by trolling through a repertoire of past experiences. This is an important part of the inventive process because it creates the tension of unresolved effort that sets up the conditions necessary for the ensuing emotional release at the moment of illumination (Hadamard 1945 ; Poincaré 1952 ).
Following the initiation stage the solver, unable to come up with a solution stops working on the problem at a conscious level and begins to work on it at an unconscious level (Hadamard 1945 ; Poincaré 1952 ). This is referred to as the incubation stage of the inventive process and can last anywhere from several minutes to several years. After the period of incubation a rapid coming to mind of a solution, referred to as illumination , may occur. This is accompanied by a feeling of certainty and positive emotions (Poincaré 1952 ). Although the processes of incubation and illumination are shrouded behind the veil of the unconscious there are a number of things that can be deduced about them. First and foremost is the fact that unconscious work does, indeed, occur. Poincaré ( 1952 ), as well as Hadamard ( 1945 ), use the very real experience of illumination, a phenomenon that cannot be denied, as evidence of unconscious work, the fruits of which appear in the flash of illumination. No other theory seems viable in explaining the sudden appearance of solution during a walk, a shower, a conversation, upon waking, or at the instance of turning the conscious mind back to the problem after a period of rest (Poincaré 1952 ). Also deducible is that unconscious work is inextricably linked to the conscious and intentional effort that precedes it.
There is another remark to be made about the conditions of this unconscious work: it is possible, and of a certainty it is only fruitful, if it is on the one hand preceded and on the other hand followed by a period of conscious work. These sudden inspirations never happen except after some days of voluntary effort which has appeared absolutely fruitless and whence nothing good seems to have come … (Poincaré 1952 , p. 56)
Hence, the fruitless efforts of the initiation phase are only seemingly so. They not only set up the aforementioned tension responsible for the emotional release at the time of illumination, but also create the conditions necessary for the process to enter into the incubation phase.
Illumination is the manifestation of a bridging that occurs between the unconscious mind and the conscious mind (Poincaré 1952 ), a coming to (conscious) mind of an idea or solution. What brings the idea forward to consciousness is unclear, however. There are theories of the aesthetic qualities of the idea, effective surprise/shock of recognition, fluency of processing, or breaking functional fixedness. For reasons of brevity I will only expand on the first of these.
Poincaré proposed that ideas that were stimulated during initiation remained stimulated during incubation. However, freed from the constraints of conscious thought and deliberate calculation, these ideas would begin to come together in rapid and random unions so that “their mutual impacts may produce new combinations” (Poincaré 1952 ). These new combinations, or ideas, would then be evaluated for viability using an aesthetic sieve, which allows through to the conscious mind only the “right combinations” (Poincaré 1952 ). It is important to note, however, that good or aesthetic does not necessarily mean correct. Correctness is evaluated during the verification stage.
The purpose of verification is not only to check for correctness. It is also a method by which the solver re-engages with the problem at the level of details. That is, during the unconscious work the problem is engaged with at the level of ideas and concepts. During verification the solver can examine these ideas in closer details. Poincaré succinctly describes both of these purposes.
As for the calculations, themselves, they must be made in the second period of conscious work, that which follows the inspiration, that in which one verifies the results of this inspiration and deduces their consequences. (Poincaré 1952 , p. 62)
Aside from presenting this aforementioned theory on invention, Hadamard also engaged in a far-reaching discussion on a number of interesting, and sometimes quirky, aspects of invention and discovery that he had culled from the results of his empirical study, as well as from pertinent literature. This discussion was nicely summarized by Newman ( 2000 ) in his commentary on the elusiveness of invention.
The celebrated phrenologist Gall said mathematical ability showed itself in a bump on the head, the location of which he specified. The psychologist Souriau, we are told, maintained that invention occurs by “pure chance”, a valuable theory. It is often suggested that creative ideas are conjured up in “mathematical dreams”, but this attractive hypothesis has not been verified. Hadamard reports that mathematicians were asked whether “noises” or “meteorological circumstances” helped or hindered research [..] Claude Bernard, the great physiologist, said that in order to invent “one must think aside”. Hadamard says this is a profound insight; he also considers whether scientific invention may perhaps be improved by standing or sitting or by taking two baths in a row. Helmholtz and Poincaré worked sitting at a table; Hadamard’s practice is to pace the room (“Legs are the wheels of thought”, said Emile Angier); the chemist J. Teeple was the two-bath man. (p. 2039)
1.2.3 Discourses on Creativity
Creativity is a term that can be used both loosely and precisely. That is, while there exists a common usage of the term there also exists a tradition of academic discourse on the subject. A common usage of creative refers to a process or a person whose products are original, novel, unusual, or even abnormal (Csíkszentmihályi 1996 ). In such a usage, creativity is assessed on the basis of the external and observable products of the process, the process by which the product comes to be, or on the character traits of the person doing the ‘creating’. Each of these usages—product, process, person—is the roots of the discourses (Liljedahl and Allan 2014 ) that I summarize here, the first of which concerns products.
Consider a mother who states that her daughter is creative because she drew an original picture. The basis of such a statement can lie either in the fact that the picture is unlike any the mother has ever seen or unlike any her daughter has ever drawn before. This mother is assessing creativity on the basis of what her daughter has produced. However, the standards that form the basis of her assessment are neither consistent nor stringent. There does not exist a universal agreement as to what she is comparing the picture to (pictures by other children or other pictures by the same child). Likewise, there is no standard by which the actual quality of the picture is measured. The academic discourse that concerns assessment of products, on the other hand, is both consistent and stringent (Csíkszentmihályi 1996 ). This discourse concerns itself more with a fifth, and as yet unmentioned, stage of the creative process; elaboration . Elaboration is where inspiration becomes perspiration (Csíkszentmihályi 1996 ). It is the act of turning a good idea into a finished product, and the finished product is ultimately what determines the creativity of the process that spawned it—that is, it cannot be a creative process if nothing is created. In particular, this discourse demands that the product be assessed against other products within its field, by the members of that field, to determine if it is original AND useful (Csíkszentmihályi 1996 ; Bailin 1994 ). If it is, then the product is deemed to be creative. Note that such a use of assessment of end product pays very little attention to the actual process that brings this product forth.
The second discourse concerns the creative process. The literature pertaining to this can be separated into two categories—a prescriptive discussion of the creativity process and a descriptive discussion of the creativity process. Although both of these discussions have their roots in the four stages that Wallas ( 1926 ) proposed makes up the creative process, they make use of these stages in very different ways. The prescriptive discussion of the creative process is primarily focused on the first of the four stages, initiation , and is best summarized as a cause - and - effect discussion of creativity, where the thinking processes during the initiation stage are the cause and the creative outcome are the effects (Ghiselin 1952 ). Some of the literature claims that the seeds of creativity lie in being able to think about a problem or situation analogically. Other literature claims that utilizing specific thinking tools such as imagination, empathy, and embodiment will lead to creative products. In all of these cases, the underlying theory is that the eventual presentation of a creative idea will be precipitated by the conscious and deliberate efforts during the initiation stage. On the other hand, the literature pertaining to a descriptive discussion of the creative process is inclusive of all four stages (Kneller 1965 ; Koestler 1964 ). For example, Csíkszentmihályi ( 1996 ), in his work on flow attends to each of the stages, with much attention paid to the fluid area between conscious and unconscious work, or initiation and incubation. His claim is that the creative process is intimately connected to the enjoyment that exists during times of sincere and consuming engagement with a situation, the conditions of which he describes in great detail.
The third, and final, discourse on creativity pertains to the person. This discourse is space dominated by two distinct characteristics, habit and genius. Habit has to do with the personal habits as well as the habits of mind of people that have been deemed to be creative. However, creative people are most easily identified through their reputation for genius. Consequently, this discourse is often dominated by the analyses of the habits of geniuses as is seen in the work of Ghiselin ( 1952 ), Koestler ( 1964 ), and Kneller ( 1965 ) who draw on historical personalities such as Albert Einstein, Henri Poincaré, Vincent Van Gogh, D.H. Lawrence, Samuel Taylor Coleridge, Igor Stravinsky, and Wolfgang Amadeus Mozart to name a few. The result of this sort of treatment is that creative acts are viewed as rare mental feats, which are produced by extraordinary individuals who use extraordinary thought processes.
These different discourses on creativity can be summed up in a tension between absolutist and relativist perspectives on creativity (Liljedahl and Sriraman 2006 ). An absolutist perspective assumes that creative processes are the domain of genius and are present only as precursors to the creation of remarkably useful and universally novel products. The relativist perspective, on the other hand, allows for every individual to have moments of creativity that may, or may not, result in the creation of a product that may, or may not, be either useful or novel.
Between the work of a student who tries to solve a problem in geometry or algebra and a work of invention, one can say there is only a difference of degree. (Hadamard 1945 , p. 104).
Regardless of discourse, however, creativity is not “part of the theories of logical forms” (Dewey 1938 ). That is, creativity is not representative of the lock-step logic and deductive reasoning that mathematical problem solving is often presumed to embody (Bibby 2002 ; Burton 1999 ). Couple this with the aforementioned demanding constraints as to what constitutes a problem, where then does that leave problem solving heuristics? More specifically, are there creative problem solving heuristics that will allow us to resolve problems that require illumination to solve? The short answer to this question is yes—there does exist such problem solving heuristics. To understand these, however, we must first understand the routine problem solving heuristics they are built upon. In what follows, I walk through the work of key authors and researchers whose work offers us insights into progressively more creative problem solving heuristics for solving true problems.
1.2.4 Problem Solving by Design
In a general sense, design is defined as the algorithmic and deductive approach to solving a problem (Rusbult 2000 ). This process begins with a clearly defined goal or objective after which there is a great reliance on relevant past experience, referred to as repertoire (Bruner 1964 ; Schön 1987 ), to produce possible options that will lead towards a solution of the problem (Poincaré 1952 ). These options are then examined through a process of conscious evaluations (Dewey 1933 ) to determine their suitability for advancing the problem towards the final goal. In very simple terms, problem solving by design is the process of deducing the solution from that which is already known.
Mayer ( 1982 ), Schoenfeld ( 1982 ), and Silver ( 1982 ) state that prior knowledge is a key element in the problem solving process. Prior knowledge influences the problem solver’s understanding of the problem as well as the choice of strategies that will be called upon in trying to solve the problem. In fact, prior knowledge and prior experiences is all that a solver has to draw on when first attacking a problem. As a result, all problem solving heuristics incorporate this resource of past experiences and prior knowledge into their initial attack on a problem. Some heuristics refine these ideas, and some heuristics extend them (c.f. Kilpatrick 1985 ; Bruder 2000 ). Of the heuristics that refine, none is more influential than the one created by George Pólya (1887–1985).
1.2.5 George Pólya: How to Solve It
In his book How to Solve It (1949) Pólya lays out a problem solving heuristic that relies heavily on a repertoire of past experience. He summarizes the four-step process of his heuristic as follows:
Understanding the Problem
First. You have to understand the problem.
What is the unknown? What are the data? What is the condition?
Is it possible to satisfy the condition? Is the condition sufficient to determine the unknown? Or is it insufficient? Or redundant? Or contradictory?
Draw a figure. Introduce suitable notation.
Separate the various parts of the condition. Can you write them down?
Devising a Plan
Second. Find the connection between the data and the unknown. You may be obliged to consider auxiliary problems if an immediate connection cannot be found. You should obtain eventually a plan of the solution.
Have you seen it before? Or have you seen the same problem in a slightly different form?
Do you know a related problem? Do you know a theorem that could be useful?
Look at the unknown! And try to think of a familiar problem having the same or a similar unknown.
Here is a problem related to yours and solved before. Could you use it? Could you use its result? Could you use its method? Should you introduce some auxiliary element in order to make its use possible?
Could you restate the problem? Could you restate it still differently? Go back to definitions.
If you cannot solve the proposed problem try to solve first some related problem. Could you imagine a more accessible related problem? A more general problem? A more special problem? An analogous problem? Could you solve a part of the problem? Keep only a part of the condition, drop the other part; how far is the unknown then determined, how can it vary? Could you derive something useful from the data? Could you think of other data appropriate to determine the unknown? Could you change the unknown or data, or both if necessary, so that the new unknown and the new data are nearer to each other?
Did you use all the data? Did you use the whole condition? Have you taken into account all essential notions involved in the problem?
Carrying Out the Plan
Third. Carry out your plan.
Carrying out your plan of the solution, check each step. Can you see clearly that the step is correct? Can you prove that it is correct?
Looking Back
Fourth. Examine the solution obtained.
Can you check the result? Can you check the argument?
Can you derive the solution differently? Can you see it at a glance?
Can you use the result, or the method, for some other problem?
The emphasis on auxiliary problems, related problems, and analogous problems that are, in themselves, also familiar problems is an explicit manifestation of relying on a repertoire of past experience. This use of familiar problems also requires an ability to deduce from these related problems a recognizable and relevant attribute that will transfer to the problem at hand. The mechanism that allows for this transfer of knowledge between analogous problems is known as analogical reasoning (English 1997 , 1998 ; Novick 1988 , 1990 , 1995 ; Novick and Holyoak 1991 ) and has been shown to be an effective, but not always accessible, thinking strategy.
Step four in Pólya’s heuristic, looking back, is also a manifestation of utilizing prior knowledge to solve problems, albeit an implicit one. Looking back makes connections “in memory to previously acquired knowledge [..] and further establishes knowledge in long-term memory that may be elaborated in later problem-solving encounters” (Silver 1982 , p. 20). That is, looking back is a forward-looking investment into future problem solving encounters, it sets up connections that may later be needed.
Pólya’s heuristic is a refinement on the principles of problem solving by design. It not only makes explicit the focus on past experiences and prior knowledge, but also presents these ideas in a very succinct, digestible, and teachable manner. This heuristic has become a popular, if not the most popular, mechanism by which problem solving is taught and learned.
1.2.6 Alan Schoenfeld: Mathematical Problem Solving
The work of Alan Schoenfeld is also a refinement on the principles of problem solving by design. However, unlike Pólya ( 1949 ) who refined these principles at a theoretical level, Schoenfeld has refined them at a practical and empirical level. In addition to studying taught problem solving strategies he has also managed to identify and classify a variety of strategies, mostly ineffectual, that students invoke naturally (Schoenfeld 1985 , 1992 ). In so doing, he has created a better understanding of how students solve problems, as well as a better understanding of how problems should be solved and how problem solving should be taught.
For Schoenfeld, the problem solving process is ultimately a dialogue between the problem solver’s prior knowledge, his attempts, and his thoughts along the way (Schoenfeld 1982 ). As such, the solution path of a problem is an emerging and contextually dependent process. This is a departure from the predefined and contextually independent processes of Pólya’s ( 1949 ) heuristics. This can be seen in Schoenfeld’s ( 1982 ) description of a good problem solver.
To examine what accounts for expertise in problem solving, you would have to give the expert a problem for which he does not have access to a solution schema. His behavior in such circumstances is radically different from what you would see when he works on routine or familiar “non-routine” problems. On the surface his performance is no longer proficient; it may even seem clumsy. Without access to a solution schema, he has no clear indication of how to start. He may not fully understand the problem, and may simply “explore it for a while until he feels comfortable with it. He will probably try to “match” it to familiar problems, in the hope it can be transformed into a (nearly) schema-driven solution. He will bring up a variety of plausible things: related facts, related problems, tentative approaches, etc. All of these will have to be juggled and balanced. He may make an attempt solving it in a particular way, and then back off. He may try two or three things for a couple of minutes and then decide which to pursue. In the midst of pursuing one direction he may go back and say “that’s harder than it should be” and try something else. Or, after the comment, he may continue in the same direction. With luck, after some aborted attempts, he will solve the problem. (p. 32-33)
Aside from demonstrating the emergent nature of the problem solving process, this passage also brings forth two consequences of Schoenfeld’s work. The first of these is the existence of problems for which the solver does not have “access to a solution schema”. Unlike Pólya ( 1949 ), who’s heuristic is a ‘one size fits all (problems)’ heuristic, Schoenfeld acknowledges that problem solving heuristics are, in fact, personal entities that are dependent on the solver’s prior knowledge as well as their understanding of the problem at hand. Hence, the problems that a person can solve through his or her personal heuristic are finite and limited.
The second consequence that emerges from the above passage is that if a person lacks the solution schema to solve a given problem s/he may still solve the problem with the help of luck . This is an acknowledgement, if only indirectly so, of the difference between problem solving in an intentional and mechanical fashion verses problem solving in a more creative fashion, which is neither intentional nor mechanical (Pehkonen 1997 ).
1.2.7 David Perkins: Breakthrough Thinking
As mentioned, many consider a problem that can be solved by intentional and mechanical means to not be worthy of the title ‘problem’. As such, a repertoire of past experiences sufficient for dealing with such a ‘problem’ would disqualify it from the ranks of ‘problems’ and relegate it to that of ‘exercises’. For a problem to be classified as a ‘problem’, then, it must be ‘problematic’. Although such an argument is circular it is also effective in expressing the ontology of mathematical ‘problems’.
Perkins ( 2000 ) also requires problems to be problematic. His book Archimedes’ Bathtub: The Art and Logic of Breakthrough Thinking (2000) deals with situations in which the solver has gotten stuck and no amount of intentional or mechanical adherence to the principles of past experience and prior knowledge is going to get them unstuck. That is, he deals with problems that, by definition, cannot be solved through a process of design [or through the heuristics proposed by Pólya ( 1949 ) and Schoenfeld ( 1985 )]. Instead, the solver must rely on the extra-logical process of what Perkins ( 2000 ) calls breakthrough thinking .
Perkins ( 2000 ) begins by distinguishing between reasonable and unreasonable problems. Although both are solvable, only reasonable problems are solvable through reasoning. Unreasonable problems require a breakthrough in order to solve them. The problem, however, is itself inert. It is neither reasonable nor unreasonable. That quality is brought to the problem by the solver. That is, if a student cannot solve a problem by direct effort then that problem is deemed to be unreasonable for that student. Perkins ( 2000 ) also acknowledges that what is an unreasonable problem for one person is a perfectly reasonable problem for another person; reasonableness is dependent on the person.
This is not to say that, once found, the solution cannot be seen as accessible through reason. During the actual process of solving, however, direct and deductive reasoning does not work. Perkins ( 2000 ) uses several classic examples to demonstrate this, the most famous being the problem of connecting nine dots in a 3 × 3 array with four straight lines without removing pencil from paper, the solution to which is presented in Fig. 1 .
Nine dots—four lines problem and solution
To solve this problem, Perkins ( 2000 ) claims that the solver must recognize that the constraint of staying within the square created by the 3 × 3 array is a self-imposed constraint. He further claims that until this is recognized no amount of reasoning is going to solve the problem. That is, at this point in the problem solving process the problem is unreasonable. However, once this self-imposed constraint is recognized the problem, and the solution, are perfectly reasonable. Thus, the solution of an, initially, unreasonable problem is reasonable.
The problem solving heuristic that Perkins ( 2000 ) has constructed to deal with solvable, but unreasonable, problems revolves around the idea of breakthrough thinking and what he calls breakthrough problems . A breakthrough problem is a solvable problem in which the solver has gotten stuck and will require an AHA! to get unstuck and solve the problem. Perkins ( 2000 ) poses that there are only four types of solvable unreasonable problems, which he has named wilderness of possibilities , the clueless plateau , narrow canyon of exploration , and oasis of false promise . The names for the first three of these types of problems are related to the Klondike gold rush in Alaska, a time and place in which gold was found more by luck than by direct and systematic searching.
The wilderness of possibilities is a term given to a problem that has many tempting directions but few actual solutions. This is akin to a prospector searching for gold in the Klondike. There is a great wilderness in which to search, but very little gold to be found. The clueless plateau is given to problems that present the solver with few, if any, clues as to how to solve it. The narrow canyon of exploration is used to describe a problem that has become constrained in such a way that no solution now exists. The nine-dot problem presented above is such a problem. The imposed constraint that the lines must lie within the square created by the array makes a solution impossible. This is identical to the metaphor of a prospector searching for gold within a canyon where no gold exists. The final type of problem gets its name from the desert. An oasis of false promise is a problem that allows the solver to quickly get a solution that is close to the desired outcome; thereby tempting them to remain fixed on the strategy that they used to get this almost-answer. The problem is, that like the canyon, the solution does not exist at the oasis; the solution strategy that produced an almost-answer is incapable of producing a complete answer. Likewise, a desert oasis is a false promise in that it is only a reprieve from the desolation of the dessert and not a final destination.
Believing that there are only four ways to get stuck, Perkins ( 2000 ) has designed a problem solving heuristic that will “up the chances” of getting unstuck. This heuristic is based on what he refers to as “the logic of lucking out” (p. 44) and is built on the idea of introspection. By first recognizing that they are stuck, and then recognizing that the reason they are stuck can only be attributed to one of four reasons, the solver can access four strategies for getting unstuck, one each for the type of problem they are dealing with. If the reason they are stuck is because they are faced with a wilderness of possibilities they are to begin roaming far, wide, and systematically in the hope of reducing the possible solution space to one that is more manageable. If they find themselves on a clueless plateau they are to begin looking for clues, often in the wording of the problem. When stuck in a narrow canyon of possibilities they need to re-examine the problem and see if they have imposed any constraints. Finally, when in an oasis of false promise they need to re-attack the problem in such a way that they stay away from the oasis.
Of course, there are nuances and details associated with each of these types of problems and the strategies for dealing with them. However, nowhere within these details is there mention of the main difficulty inherent in introspection; that it is much easier for the solver to get stuck than it is for them to recognize that they are stuck. Once recognized, however, the details of Perkins’ ( 2000 ) heuristic offer the solver some ways for recognizing why they are stuck.
1.2.8 John Mason, Leone Burton, and Kaye Stacey: Thinking Mathematically
The work of Mason et al. in their book Thinking Mathematically ( 1982 ) also recognizes the fact that for each individual there exists problems that will not yield to their intentional and mechanical attack. The heuristic that they present for dealing with this has two main processes with a number of smaller phases, rubrics, and states. The main processes are what they refer to as specializing and generalizing. Specializing is the process of getting to know the problem and how it behaves through the examination of special instances of the problem. This process is synonymous with problem solving by design and involves the repeated oscillation between the entry and attack phases of Mason et al. ( 1982 ) heuristic. The entry phase is comprised of ‘getting started’ and ‘getting involved’ with the problem by using what is immediately known about it. Attacking the problem involves conjecturing and testing a number of hypotheses in an attempt to gain greater understanding of the problem and to move towards a solution.
At some point within this process of oscillating between entry and attack the solver will get stuck, which Mason et al. ( 1982 ) refer to as “an honourable and positive state, from which much can be learned” (p. 55). The authors dedicate an entire chapter to this state in which they acknowledge that getting stuck occurs long before an awareness of being stuck develops. They proposes that the first step to dealing with being stuck is the simple act of writing STUCK!
The act of expressing my feelings helps to distance me from my state of being stuck. It frees me from incapacitating emotions and reminds me of actions that I can take. (p. 56)
The next step is to reengage the problem by examining the details of what is known, what is wanted, what can be introduced into the problem, and what has been introduced into the problem (imposed assumptions). This process is engaged in until an AHA!, which advances the problem towards a solution, is encountered. If, at this point, the problem is not completely solved the oscillation is then resumed.
At some point in this process an attack on the problem will yield a solution and generalizing can begin. Generalizing is the process by which the specifics of a solution are examined and questions as to why it worked are investigated. This process is synonymous with the verification and elaboration stages of invention and creativity. Generalization may also include a phase of review that is similar to Pólya’s ( 1949 ) looking back.
1.2.9 Gestalt: The Psychology of Problem Solving
The Gestalt psychology of learning believes that all learning is based on insights (Koestler 1964 ). This psychology emerged as a response to behaviourism, which claimed that all learning was a response to external stimuli. Gestalt psychologists, on the other hand, believed that there was a cognitive process involved in learning as well. With regards to problem solving, the Gestalt school stands firm on the belief that problem solving, like learning, is a product of insight and as such, cannot be taught. In fact, the theory is that not only can problem solving not be taught, but also that attempting to adhere to any sort of heuristic will impede the working out of a correct solution (Krutestkii 1976 ). Thus, there exists no Gestalt problem solving heuristic. Instead, the practice is to focus on the problem and the solution rather than on the process of coming up with a solution. Problems are solved by turning them over and over in the mind until an insight, a viable avenue of attack, presents itself. At the same time, however, there is a great reliance on prior knowledge and past experiences. The Gestalt method of problem solving, then, is at the same time very different and very similar to the process of design.
Gestalt psychology has not fared well during the evolution of cognitive psychology. Although it honours the work of the unconscious mind it does so at the expense of practicality. If learning is, indeed, entirely based on insight then there is little point in continuing to study learning. “When one begins by assuming that the most important cognitive phenomena are inaccessible, there really is not much left to talk about” (Schoenfeld 1985 , p. 273). However, of interest here is the Gestalt psychologists’ claim that focus on problem solving methods creates functional fixedness (Ashcraft 1989 ). Mason et al. ( 1982 ), as well as Perkins ( 2000 ) deal with this in their work on getting unstuck.
1.2.10 Final Comments
Mathematics has often been characterized as the most precise of all sciences. Lost in such a misconception is the fact that mathematics often has its roots in the fires of creativity, being born of the extra-logical processes of illumination and intuition. Problem solving heuristics that are based solely on the processes of logical and deductive reasoning distort the true nature of problem solving. Certainly, there are problems in which logical deductive reasoning is sufficient for finding a solution. But these are not true problems. True problems need the extra-logical processes of creativity, insight, and illumination, in order to produce solutions.
Fortunately, as elusive as such processes are, there does exist problem solving heuristics that incorporate them into their strategies. Heuristics such as those by Perkins ( 2000 ) and Mason et al. ( 1982 ) have found a way of combining the intentional and mechanical processes of problem solving by design with the extra-logical processes of creativity, illumination, and the AHA!. Furthermore, they have managed to do so without having to fully comprehend the inner workings of this mysterious process.
1.3 Digital Technologies and Mathematical Problem Solving—Luz Manuel Santos-Trigo
Mathematical problem solving is a field of research that focuses on analysing the extent to which problem solving activities play a crucial role in learners’ understanding and use of mathematical knowledge. Mathematical problems are central in mathematical practice to develop the discipline and to foster students learning (Pólya 1945 ; Halmos 1994 ). Mason and Johnston-Wilder ( 2006 ) pointed out that “The purpose of a task is to initiate mathematically fruitful activity that leads to a transformation in what learners are sensitized to notice and competent to carry out” (p. 25). Tasks are essential for learners to elicit their ideas and to engage them in mathematical thinking. In a problem solving approach, what matters is the learners’ goals and ways to interact with the tasks. That is, even routine tasks can be a departure point for learners to extend initial conditions and transform them into some challenging activities.
Thus, analysing and characterizing ways in which mathematical problems are formulated (Singer et al. 2015 ) and the process involved in pursuing and solving those problems generate important information to frame and structure learning environments to guide and foster learners’ construction of mathematical concepts and problem solving competences (Santos-Trigo 2014 ). Furthermore, mathematicians or discipline practitioners have often been interested in unveiling and sharing their own experience while developing the discipline. As a results, they have provided valuable information to characterize mathematical practices and their relations to what learning processes of the discipline entails. It is recognized that the work of Pólya ( 1945 ) offered not only bases to launch several research programs in problem solving (Schoenfeld 1992 ; Mason et al. 1982 ); but also it became an essential resource for teachers to orient and structure their mathematical lessons (Krulik and Reys 1980 ).
1.3.1 Research Agenda
A salient feature of a problem solving approach to learn mathematics is that teachers and students develop and apply an enquiry or inquisitive method to delve into mathematical concepts and tasks. How are mathematical problems or concepts formulated? What types of problems are important for teachers/learners to discuss and engage in mathematical reasoning? What mathematical processes and ways of reasoning are involved in understanding mathematical concepts and solving problems? What are the features that distinguish an instructional environment that fosters problem-solving activities? How can learners’ problem solving competencies be assessed? How can learners’ problem solving competencies be characterized and explained? How can learners use digital technologies to understand mathematics and to develop problem-solving competencies? What ways of reasoning do learners construct when they use digital technologies in problem solving approaches? These types of questions have been important in the problem solving research agenda and delving into them has led researchers to generate information and results to support and frame curriculum proposals and learning scenarios. The purpose of this section is to present and discuss important themes that emerged in problem solving approaches that rely on the systematic use of several digital technologies.
In the last 40 years, the accumulated knowledge in the problem solving field has shed lights on both a characterization of what mathematical thinking involves and how learners can construct a robust knowledge in problem solving environments (Schoenfeld 1992 ). In this process, the field has contributed to identify what types of transformations traditional learning scenarios might consider when teachers and students incorporate the use of digital technologies in mathematical classrooms. In this context, it is important to briefly review what main themes and developments the field has addressed and achieved during the last 40 years.
1.3.2 Problem Solving Developments
There are traces of mathematical problems and solutions throughout the history of civilization that explain the humankind interest for identifying and exploring mathematical relations (Kline 1972 ). Pólya ( 1945 ) reflects on his own practice as a mathematician to characterize the process of solving mathematical problems through four main phases: Understanding the problem, devising a plan, carrying out the plan, and looking back. Likewise, Pólya ( 1945 ) presents and discusses the role played by heuristic methods throughout all problem solving phases. Schoenfeld ( 1985 ) presents a problem solving research program based on Pólya’s ( 1945 ) ideas to investigate the extent to which problem solving heuristics help university students to solve mathematical problems and to develop a way of thinking that shows consistently features of mathematical practices. As a result, he explains the learners’ success or failure in problem solving activities can be characterized in terms their mathematical resources and ways to access them, cognitive and metacognitive strategies used to represent and explore mathematical tasks, and systems of beliefs about mathematics and solving problems. In addition, Schoenfeld ( 1992 ) documented that heuristics methods as illustrated in Pólya’s ( 1945 ) book are ample and general and do not include clear information and directions about how learners could assimilate, learn, and use them in their problem solving experiences. He suggested that students need to discuss what it means, for example, to think of and examining special cases (one important heuristic) in finding a closed formula for series or sequences, analysing relationships of roots of polynomials, or focusing on regular polygons or equilateral/right triangles to find general relations about these figures. That is, learners need to work on examples that lead them to recognize that the use of a particular heuristic often involves thinking of different type of cases depending on the domain or content involved. Lester and Kehle ( 2003 ) summarize themes and methodological shifts in problem solving research up to 1995. Themes include what makes a problem difficult for students and what it means to be successful problem solvers; studying and contrasting experts and novices’ problem solving approaches; learners’ metacognitive, beliefs systems and the influence of affective behaviours; and the role of context; and social interactions in problem solving environments. Research methods in problem solving studies have gone from emphasizing quantitative or statistical design to the use of cases studies and ethnographic methods (Krutestkii ( 1976 ). Teaching strategies also evolved from being centred on teachers to the active students’ engagement and collaboration approaches (NCTM 2000 ). Lesh and Zawojewski ( 2007 ) propose to extend problem solving approaches beyond class setting and they introduce the construct “model eliciting activities” to delve into the learners’ ideas and thinking as a way to engage them in the development of problem solving experiences. To this end, learners develop and constantly refine problem-solving competencies as a part of a learning community that promotes and values modelling construction activities. Recently, English and Gainsburg ( 2016 ) have discussed the importance of modeling eliciting activities to prepare and develop students’ problem solving experiences for 21st Century challenges and demands.
Törner et al. ( 2007 ) invited mathematics educators worldwide to elaborate on the influence and developments of problem solving in their countries. Their contributions show a close relationship between countries mathematical education traditions and ways to frame and implement problem solving approaches. In Chinese classrooms, for example, three instructional strategies are used to structure problem solving lessons: one problem multiple solutions , multiple problems one solution , and one problem multiple changes . In the Netherlands, the realistic mathematical approach permeates the students’ development of problem solving competencies; while in France, problem solving activities are structured in terms of two influential frameworks: The theory of didactical situations and anthropological theory of didactics.
In general, problem solving frameworks and instructional approaches came from analysing students’ problem solving experiences that involve or rely mainly on the use of paper and pencil work. Thus, there is a need to re-examined principles and frameworks to explain what learners develop in learning environments that incorporate systematically the coordinated use of digital technologies (Hoyles and Lagrange 2010 ). In this perspective, it becomes important to briefly describe and identify what both multiple purpose and ad hoc technologies can offer to the students in terms of extending learning environments and representing and exploring mathematical tasks. Specifically, a task is used to identify features of mathematical reasoning that emerge through the use digital technologies that include both mathematical action and multiple purpose types of technologies.
1.3.3 Background
Digital technologies are omnipresent and their use permeates and shapes several social and academic events. Mobile devices such as tablets or smart phones are transforming the way people communicate, interact and carry out daily activities. Churchill et al. ( 2016 ) pointed out that mobile technologies provide a set of tools and affordances to structure and support learning environments in which learners continuously interact to construct knowledge and solve problems. The tools include resources or online materials, efficient connectivity to collaborate and discuss problems, ways to represent, explore and store information, and analytical and administration tools to management learning activities. Schmidt and Cohen ( 2013 ) stated that nowadays it is difficult to imagine a life without mobile devices, and communication technologies are playing a crucial role in generating both cultural and technical breakthroughs. In education, the use of mobile artefacts and computers offers learners the possibility of continuing and extending peers and groups’ mathematical discussions beyond formal settings. In this process, learners can also consult online materials and interact with experts, peers or more experienced students while working on mathematical tasks. In addition, dynamic geometry systems (GeoGebra) provide learners a set of affordances to represent and explore dynamically mathematical problems. Leung and Bolite-Frant ( 2015 ) pointed out that tools help activate an interactive environment in which teachers and students’ mathematical experiences get enriched. Thus, the digital age brings new challenges to the mathematics education community related to the changes that technologies produce to curriculum, learning scenarios, and ways to represent, explore mathematical situations. In particular, it is important to characterize the type of reasoning that learners can develop as a result of using digital technologies in their process of learning concepts and solving mathematical problems.
1.3.4 A Focus on Mathematical Tasks
Mathematical tasks are essential elements for engaging learners in mathematical reasoning which involves representing objects, identifying and exploring their properties in order to detect invariants or relationships and ways to support them. Watson and Ohtani ( 2015 ) stated that task design involves discussions about mathematical content and students’ learning (cognitive perspective), about the students’ experiences to understand the nature of mathematical activities; and about the role that tasks played in teaching practices. In this context, tasks are the vehicle to present and discuss theoretical frameworks for supporting the use of digital technology, to analyse the importance of using digital technologies in extending learners’ mathematical discussions beyond formal settings, and to design ways to foster and assess the use of technologies in learners’ problem solving environments. In addition, it is important to discuss contents, concepts, representations and strategies involved in the process of using digital technologies in approaching the tasks. Similarly, it becomes essential to discuss what types of activities students will do to learn and solve the problems in an environment where the use of technologies fosters and values the participation and collaboration of all students. What digital technologies are important to incorporate in problem solving approaches? Dynamic Geometry Systems can be considered as a milestone in the development of digital technologies. Objects or mathematical situations can be represented dynamically through the use of a Dynamic Geometry System and learners or problem solvers can identify and examine mathematical relations that emerge from moving objects within the dynamic model (Moreno-Armella and Santos-Trigo 2016 ).
Leung and Bolite-Frant ( 2015 ) stated that “dynamic geometry software can be used in task design to cover a large epistemic spectrum from drawing precise robust geometrical figures to exploration of new geometric theorems and development of argumentation discourse” (p. 195). As a result, learners not only need to develop skills and strategies to construct dynamic configuration of problems; but also ways of relying on the tool’s affordances (quantifying parameters or objects attributes, generating loci, graphing objects behaviours, using sliders, or dragging particular elements within the configuration) in order to identify and support mathematical relations. What does it mean to represent and explore an object or mathematical situation dynamically?
A simple task that involves a rhombus and its inscribed circle is used to illustrate how a dynamic representation of these objects and embedded elements can lead learners to identify and examine mathematical properties of those objects in the construction of the configuration. To this end, learners are encouraged to pose and pursue questions to explain the behaviours of parameters or attributes of the family of objects that is generated as a result of moving a particular element within the configuration.
1.3.5 A Task: A Dynamic Rhombus
Figure 2 represents a rhombus APDB and its inscribed circle (O is intersection of diagonals AD and BP and the radius of the inscribed circle is the perpendicular segment from any side of the rhombus to point O), vertex P lies on a circle c centred at point A. Circle c is only a heuristic to generate a family of rhombuses. Thus, point P can be moved along circle c to generate a family of rhombuses. Indeed, based on the symmetry of the circle it is sufficient to move P on the semicircle B’CA to draw such a family of rhombuses.
A dynamic construction of a rhombus
1.3.6 Posing Questions
A goal in constructing a dynamic model or configuration of problems is always to identify and explore mathematical properties and relations that might result from moving objects within the model. How do the areas of both the rhombus and the inscribed circle behave when point P is moved along the arc B’CB? At what position of point P does the area of the rhombus or inscribed circle reach the maximum value? The coordinates of points S and Q (Fig. 3 ) are the x -value of point P and as y -value the corresponding area values of rhombus ABDP and the inscribed circle respectively. Figure 2 shows the loci of points S and Q when point P is moved along arc B’CB. Here, finding the locus via the use of GeoGebra is another heuristic to graph the area behaviour without making explicit the algebraic model of the area.
Graphic representation of the area variation of the family of rhombuses and inscribed circles generated when P is moved through arc B’CB
The area graphs provide information to visualize that in that family of generated rhombuses the maximum area value of the inscribed circle and rhombus is reached when the rhombus becomes a square (Fig. 4 ). That is, the controlled movement of particular objects is an important strategy to analyse the area variation of the family of rhombuses and their inscribed circles.
Visualizing the rhombus and the inscribed circle with maximum area
It is important to observe the identification of points P and Q in terms of the position of point P and the corresponding areas and the movement of point P was sufficient to generate both area loci. That is, the graph representation of the areas is achieved without having an explicit algebraic expression of the area variation. Clearly, the graphic representations provide information regarding the increasing or decreasing interval of both areas; it is also important to explore what properties both graphic representations hold. The goal is to argue that the area variation of the rhombus represents an ellipse and the area of the inscribed circle represents a parabola. An initial argument might involve selecting five points on each locus and using the tool to draw the corresponding conic section (Fig. 5 ). In this case, the tool affordances play an important role in generating the graphic representation of the areas’ behaviours and in identifying properties of those representations. In this context, the use of the tool can offer learners the opportunity to problematize (Santos-Trigo 2007 ) a simple mathematical object (rhombus) as a means to search for mathematical relations and ways to support them.
Drawing the conic section that passes through five points
1.3.7 Looking for Different Solutions Methods
Another line of exploration might involve asking for ways to construct a rhombus and its inscribed circle: Suppose that the side of the rhombus and the circle are given, how can you construct the rhombus that has that circle inscribed? Figure 6 shows the given data, segment A 1 B 1 and circle centred at O and radius OD. The initial goal is to draw the circle tangent to the given segment. To this end, segment AB is congruent to segment A 1 B 1 and on this segment a point P is chosen and a perpendicular to segment AB that passes through point P is drawn. Point C is on this perpendicular and the centre of a circle with radius OD and h is the perpendicular to line PC that passes through point C. Angle ACB changes when point P is moved along segment AB and point E and F are the intersection of line h and the circle with centre M the midpoint of AB and radius MA (Fig. 6 ).
Drawing segment AB tangent to the given circle
Figure 7 a shows the right triangle AFB as the base to construct the rhombus and the inscribed circle and Fig. 7 b shows the second solution based on triangle AEB.
a Drawing the rhombus and the inscribed circle. b Drawing the second solution
Another approach might involve drawing the given circle centred at the origin and the segment as EF with point E on the y-axis. Line OC is perpendicular to segment EF and the locus of point C when point E moves along the y-axis intersects the given circle (Fig. 8 a, b). Both figures show two solutions to draw the rhombus that circumscribe the given circle.
a and b Another solution that involves finding a locus of point C
In this example, the GeoGebra affordances not only are important to construct a dynamic model of the task; but also offer learners and opportunity to explore relations that emerge from moving objects within the model. As a result, learners can rely on different concepts and strategies to solve the tasks. The idea in presenting this rhombus task is to illustrate that the use of a Dynamic Geometry System provides affordances for learners to construct dynamic representation of mathematical objects or problems, to move elements within the representation to pose questions or conjectures to explain invariants or patterns among involved parameters; to search for arguments to support emerging conjectures, and to develop a proper language to communicate results.
1.3.8 Looking Back
Conceptual frameworks used to explain learners’ construction of mathematical knowledge need to capture or take into account the different ways of reasoning that students might develop as a result of using a set of tools during the learning experiences. Figure 9 show some digital technologies that learners can use for specific purpose at the different stages of problem solving activities.
The coordinated use of digital tools to engage learners in problem solving experiences
The use of a dynamic system (GeoGebra) provides a set of affordances for learners to conceptualize and represent mathematical objects and tasks dynamically. In this process, affordances such as moving objects orderly (dragging), finding loci of objects, quantifying objects attributes (lengths, areas, angles, etc.), using sliders to vary parameters, and examining family of objects became important to look for invariance or objects relationships. Likewise, analysing the parameters or objects behaviours within the configuration might lead learners to identify properties to support emerging mathematical relations. Thus, with the use of the tool, learners might conceptualize mathematical tasks as an opportunity for them to engage in mathematical activities that include constructing dynamic models of tasks, formulating conjectures, and always looking for different arguments to support them. Similarly, learners can use an online platform to share their ideas, problem solutions or questions in a digital wall and others students can also share ideas or solution methods and engaged in mathematical discussions that extend mathematical classroom activities.
1.4 Problem Posing: An Overview for Further Progress—Uldarico Malaspina Jurado
Problem posing and problem solving are two essential aspects of the mathematical activity; however, researchers in mathematics education have not emphasized their attention on problem posing as much as problem solving. In that sense, due to its importance in the development of mathematical thinking in students since the first grades, we agree with Ellerton’s statement ( 2013 ): “for too long, successful problem solving has been lauded as the goal; the time has come for problem posing to be given a prominent but natural place in mathematics curricula and classrooms” (pp. 100–101); and due to its importance in teacher training, with Abu-Elwan’s statement ( 1999 ):
While teacher educators generally recognize that prospective teachers require guidance in mastering the ability to confront and solve problems, what is often overlooked is the critical fact that, as teachers, they must be able to go beyond the role as problem solvers. That is, in order to promote a classroom situation where creative problem solving is the central focus, the practitioner must become skillful in discovering and correctly posing problems that need solutions. (p. 1)
Scientists like Einstein and Infeld ( 1938 ), recognized not only for their notable contributions in the fields they worked, but also for their reflections on the scientific activity, pointed out the importance of problem posing; thus it is worthwhile to highlight their statement once again:
The formulation of a problem is often more essential than its solution, which may be merely a matter of mathematical or experimental skills. To raise new questions, new possibilities, to regard old questions from a new angle, requires creative imagination and marks real advance in science. (p. 92)
Certainly, it is also relevant to remember mathematician Halmos’s statement ( 1980 ): “I do believe that problems are the heart of mathematics, and I hope that as teachers (…) we will train our students to be better problem posers and problem solvers than we are” (p. 524).
An important number of researchers in mathematics education has focused on the importance of problem posing, and we currently have numerous, very important publications that deal with different aspects of problem posing related to the mathematics education of students in all educational levels and to teacher training.
1.4.1 A Retrospective Look
Kilpatrick ( 1987 ) marked a historical milestone in research related to problem posing and points out that “problem formulating should be viewed not only as a goal of instruction but also as a means of instruction” (Kilpatrick 1987 , p. 123); and he also emphasizes that, as part of students’ education, all of them should be given opportunities to live the experience of discovering and posing their own problems. Drawing attention to the few systematic studies on problem posing performed until then, Kilpatrick contributes defining some aspects that required studying and investigating as steps prior to a theoretical building, though he warns, “attempts to teach problem-formulating skills, of course, need not await a theory” (p. 124).
Kilpatrick refers to the “Source of problems” and points out how virtually all problems students solve have been posed by another person; however, in real life “many problems, if not most, must be created or discovered by the solver, who gives the problem an initial formulation” (p. 124). He also points out that problems are reformulated as they are being solved, and he relates this to investigation, reminding us what Davis ( 1985 ) states that, “what typically happens in a prolonged investigation is that problem formulation and problem solution go hand in hand, each eliciting the other as the investigation progresses” (p. 23). He also relates it to the experiences of software designers, who formulate an appropriate sequence of sub-problems to solve a problem. He poses that a subject to be examined by teachers and researchers “is whether, by drawing students’ attention to the reformulating process and given them practice in it, we can improve their problem solving performance” (p. 130). He also points out that problems may be a mathematical formulation as a result of exploring a situation and, in that sense, “school exercises in constructing mathematical models of a situation presented by the teacher are intended to provide students with experiences in formulating problems.” (p. 131).
Another important section of Kilpatrick’s work ( 1987 ) is Processes of Problem Formulating , in which he considers association, analogy, generalization and contradiction. He believes the use of concept maps to represent concept organization, as cognitive scientists Novak and Gowin suggest, might help to comprehend such concepts, stimulate creative thinking about them, and complement the ideas Brown and Walter ( 1983 ) give for problem posing by association. Further, in the section “Understanding and developing problem formulating abilities”, he poses several questions, which have not been completely answered yet, like “Perhaps the central issue from the point of view of cognitive science is what happens when someone formulates the problem? (…) What is the relation between problem formulating, problem solving and structured knowledge base? How rich a knowledge base is needed for problem formulating? (…) How does experience in problem formulating add to knowledge base? (…) What metacognitive processes are needed for problem formulating?”
It is interesting to realize that some of these questions are among the unanswered questions proposed and analyzed by Cai et al. ( 2015 ) in Chap. 1 of the book Mathematical Problem Posing (Singer et al. 2015 ). It is worth stressing the emphasis on the need to know the cognitive processes in problem posing, an aspect that Kilpatrick had already posed in 1987, as we just saw.
1.4.2 Researches and Didactic Experiences
Currently, there are a great number of publications related to problem posing, many of which are research and didactic experiences that gather the questions posed by Kilpatrick, which we just commented. Others came up naturally as reflections raised in the framework of problem solving, facing the natural requirement of having appropriate problems to use results and suggestions of researches on problem solving, or as a response to a thoughtful attitude not to resign to solving and asking students to solve problems that are always created by others. Why not learn and teach mathematics posing one’s own problems?
1.4.3 New Directions of Research
Singer et al. ( 2013 ) provides a broad view about problem posing that links problem posing experiences to general mathematics education; to the development of abilities, attitudes and creativity; and also to its interrelation with problem solving, and studies on when and how problem-solving sessions should take place. Likewise, it provides information about research done regarding ways to pose new problems and about the need for teachers to develop abilities to handle complex situations in problem posing contexts.
Singer et al. ( 2013 ) identify new directions in problem posing research that go from problem-posing task design to the development of problem-posing frameworks to structure and guide teachers and students’ problem posing experiences. In a chapter of this book, Leikin refers to three different types of problem posing activities, associated with school mathematics research: (a) problem posing through proving; (b) problem posing for investigation; and (c) problem posing through investigation. This classification becomes evident in the problems posed in a course for prospective secondary school mathematics teachers by using a dynamic geometry environment. Prospective teachers posed over 25 new problems, several of which are discussed in the article. The author considers that, by developing this type of problem posing activities, prospective mathematics teachers may pose different problems related to a geometric object, prepare more interesting lessons for their students, and thus gradually develop their mathematical competence and their creativity.
1.4.4 Final Comments
This overview, though incomplete, allows us to see a part of what problem posing experiences involve and the importance of this area in students mathematical learning. An important task is to continue reflecting on the questions posed by Kilpatrick ( 1987 ), as well as on the ones that come up in the different researches aforementioned. To continue progressing in research on problem posing and contribute to a greater consolidation of this research line, it will be really important that all mathematics educators pay more attention to problem posing, seek to integrate approaches and results, and promote joint and interdisciplinary works. As Singer et al. ( 2013 ) say, going back to Kilpatrick’s proposal ( 1987 ),
Problem posing is an old issue. What is new is the awareness that problem posing needs to pervade the education systems around the world, both as a means of instruction (…) and as an object of instruction (…) with important targets in real-life situations. (p. 5)
Although it can be argued that there is a difference between creativity, discovery, and invention (see Liljedahl and Allan 2014 ) for the purposes of this book these will be assumed to be interchangeable.
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Further Reading
Boaler, J. (1997). Experiencing school mathematics: Teaching styles, sex, and setting . Buckingham, PA: Open University Press.
Borwein, P., Liljedahl, P., & Zhai, H. (2014). Mathematicians on creativity. Mathematical Association of America.
Burton, L. (1984). Thinking things through . London, UK: Simon & Schuster Education.
Feynman, R. (1999). The pleasure of finding things out . Cambridge, MA: Perseus Publishing.
Gardner, M. (1978). Aha! insight . New York, NY: W. H. Freeman and Company.
Gardner, M. (1982). Aha! gotcha: Paradoxes to puzzle and delight . New York, NY: W. H. Freeman and Company.
Gardner, H. (1993). Creating minds: An anatomy of creativity seen through the lives of Freud, Einstein, Picasso, Stravinsky, Eliot, Graham, and Ghandi . New York, NY: Basic Books.
Glas, E. (2002). Klein’s model of mathematical creativity. Science & Education, 11 (1), 95–104.
Hersh, D. (1997). What is mathematics, really? . New York, NY: Oxford University Press.
Root-Bernstein, R., & Root-Bernstein, M. (1999). Sparks of genius: The thirteen thinking tools of the world’s most creative people . Boston, MA: Houghton Mifflin Company.
Zeitz, P. (2006). The art and craft of problem solving . New York, NY: Willey.
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Faculty of Education, Simon Fraser University, Burnaby, BC, Canada
Peter Liljedahl
Mathematics Education Department, Cinvestav-IPN, Centre for Research and Advanced Studies, Mexico City, Mexico
Manuel Santos-Trigo
Pontificia Universidad Católica del Perú, Lima, Peru
Uldarico Malaspina
Technical University Darmstadt, Darmstadt, Germany
Regina Bruder
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Correspondence to Peter Liljedahl .
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Liljedahl, P., Santos-Trigo, M., Malaspina, U., Bruder, R. (2016). Problem Solving in Mathematics Education. In: Problem Solving in Mathematics Education. ICME-13 Topical Surveys. Springer, Cham. https://doi.org/10.1007/978-3-319-40730-2_1
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What is CPS?
Cps = c reative p roblem s olving, cps is a proven method for approaching a problem or a challenge in an imaginative and innovative way. it helps you redefine the problems and opportunities you face, come up with new, innovative responses and solutions, and then take action..
Why does CPS work?
CPS begins with two assumptions:
Everyone is creative in some way.
Creative skills can be learned and enhanced.
Osborn noted there are two distinct kinds of thinking that are essential to being creative:
Divergent thinking.
Brainstorming is often misunderstood as the entire Creative Problem Solving process. Brainstorming is the divergent thinking phase of the CPS process. It is not simply a group of people in a meeting coming up with ideas in a disorganized fashion. Brainstorming at its core is generating lots of ideas. Divergence allows us to state and move beyond obvious ideas to breakthrough ideas. (Fun Fact: Alex Osborn, founder of CEF, coined the term “brainstorm.” Osborn was the “O” from the ad agency BBDO.)
Convergent Thinking
Convergent thinking applies criteria to brainstormed ideas so that those ideas can become actionable innovations. Divergence provides the raw material that pushes beyond every day thinking, and convergence tools help us screen, select, evaluate, and refine ideas, while retaining novelty and newness.
To drive a car, you need both the gas and the brake.
But you cannot use the gas and brake pedals at the same time — you use them alternately to make the car go. Think of the gas pedal as Divergence , and the brake pedal as Convergence . Used together you move forward to a new destination.
Each of us use divergent and convergent thinking daily, intuitively. CPS is a deliberate process that allows you to harness your natural creative ability and apply it purposefully to problems, challenges, and opportunities.
The CPS Process
Based on the osborn-parnes process, the cps model uses plain language and recent research., the basic structure is comprised of four stages with a total of six explicit process steps. , each step uses divergent and convergent thinking..
Learner’s Model based on work of G.J. Puccio, M. Mance, M.C. Murdock, B. Miller, J. Vehar, R. Firestien, S. Thurber, & D. Nielsen (2011)
Explore the Vision. Identify the goal, wish, or challenge.
Gather Data. Describe and generate data to enable a clear understanding of the challenge.
Formulate Challenges. Sharpen awareness of the challenge and create challenge questions that invite solutions.
Explore Ideas. Generate ideas that answer the challenge questions.
Formulate Solutions. To move from ideas to solutions. Evaluate, strengthen, and select solutions for best “fit.”
Formulate a Plan. Explore acceptance and identify resources and actions that will support implementation of the selected solution(s).
Explore Ideas. Generate ideas that answer the challenge question
Core Principles of Creative Problem Solving
Everyone is creative.
Divergent and Convergent Thinking Must be Balanced. Keys to creativity are learning ways to identify and balance expanding and contracting thinking (done separately), and knowing when to practice them.
Ask Problems as Questions. Solutions are more readily invited and developed when challenges and problems are restated as open-ended questions with multiple possibilities. Such questions generate lots of rich information, while closed-ended questions tend to elicit confirmation or denial. Statements tend to generate limited or no response at all.
Defer or Suspend Judgment. As Osborn learned in his early work on brainstorming, the instantaneous judgment in response to an idea shuts down idea generation . There is an appropriate and necessary time to apply judgement when converging.
Focus on “Yes, and” rather than “No, but.” When generating information and ideas, language matters. “Yes, and…” allows continuation and expansion , which is necessary in certain stages of CPS. The use of the word “but” – preceded by “yes” or “no” – closes down conversation, negating everything that has come before it.
Project-Based Learning Strategies
Table of contents.
Active-Learning
The A ctive-Learning definition is “students doing things while thinking about what they are doing.” The range of what students “do” includes a diverse range of activities to construct their knowledge and understanding (i.e., develop higher-order thinking). Although not always explicitly required, student reflections about what they are learning and how they are learning are essential elements. The goal is to link the activity with learning. Active-learning is a broader educational strategy, within which many other project-based learning tactics reside.
Inductive-Learning
Inductive learning is the process of learning by example and observation. Students induce a general rule, concept, or principle from a set of observed examples. Deductive learning presents the idea first and demonstrates how it works—but this process simply isn’t possible, or as effective, for the diversity of simultaneous explorations that occur with project-based learning. PBL exposes students to how a concept or principles happens in practice (through case-studies, system-thinking analysis, just-in-time teaching) so they can better understand the universal principles that build towards a rule or lesson. The flexibility of in-course activities in PBL allows for inductive learning to occur through specific examples, events, experiences crafted to the particular stage of development.
Backward Design
The open-ended nature of day-to-day activities within a student-led PBL format can be uncomfortable for some instructors if used to control the process by which the lessons are presented and learned. Backward course design (or backward mapping) is essential for project-based learning because it provides a planning framework that works back from the module’s overall objectives, course, or project and creates a series of lessons built to help achieve these goals. PBL is a goal-focused approach with distinct phases which allows instructors to align short-term activities with long-term goals, content production, and student performance. Progress in PBL classes may not happen linearly with predictable results, but instructors can provide a framework for this advancement through lessons, problems, and goal-oriented assignments. Students work towards these deadlines, thus, crafting the process of teaching to support the goals of student learning.
Experiential Activities
PBL courses frequently integrate a series of experiential-learning opportunities throughout the process. The purpose of these experiences is to expand opportunities for students to discover, empathize, and understand the problem in different ways. In these activities, students are exposed to, or create, a direct “experience” related to the course topic or project question (e.g., “What makes a shoe fit well?” or “How difficult is it to carry water long distances?”). This experience begins a process of reflection, discussion, analysis, and evaluation of the skills to guide further activities. Ideally, these experiences include exposure to circumstances, and people , not typically included in traditional classroom environments. The authenticity and significance of PBL problems cemented during this process.
Haptic Engagement
Many experiential activities involve a haptic, hands-on approach to learning. Some learners look for ways to include the sense of touch in their educational process: drawing, building, fiddling with something, manipulating elements to complete a task. In project-based learning, these preferences are well-suited to aspects of the discovery and ideation process. Imagine how to learn about food safety practices through cooking or product design performance by testing it for failures.
Retrieval Practice
The idea behind retrieval practice is to develop ways to turn passively-absorbed information into more embedded knowledge and understanding. Instead of re-reading books and notes, retrieval depends on one’s ability to “hack” their ability to recall information. This step occurs through visual note-taking, peer-to-peer teaching, or with hands-on experiences. As an example, imagine lifting two seemingly identical rods made of different densities; this one simple experience (“that’s heavier than the other one”) will immediately trigger an understanding of density and materiality. Explaining this lesson to others or drawing it would enhance the experience.
Metacognition & Problem-Solving Strategies
For questions with right/wrong answers, solving a problem is embedded within the job (e.g., orders of operation, application of principles, etc.). Still, many of the problems used in the PBL model intentionally defy straightforward solutions. When problems are complex, multi-faceted, and vexing, a non-linear problem-solving method becomes necessary. PBL courses need to teach strategies for solving problems, ideally using best practices of metacognition (thinking about thinking). Specific tactics are essential to demonstrate: Students should be encouraged to articulate which principles and concepts are unclear and explain how their previous successful attempts at problem-solving might be useful. When students share their strategies by demonstrating their solutions aloud or graphically, they gain confidence in their efforts and foster a community mindset. Instructors should model problem-solving strategies rather than offering answers and ask directing questions to help students overcome obstacles.
Just-in-Time Teaching
One of the challenges of teaching an open-ended educational practice is the potential variability in timing for when introducing specific lessons. Imagine a scenario in which student groups reach an impasse in their work because they lacked knowledge about a particular subject or the skills to manage one of their learning tools. Just-in-Time teaching tries to anticipate these impasses by creating a series of exercises that allow the instructor to survey and assess the students’ abilities and knowledge. This learning activity often takes the form of open-ended warm-up questions or surveys about the course material before class begins—the instructor can adjust the course activities to address any shortcomings or misunderstandings meaningfully. The learning happens just-in-time to apply it towards the PBL project. For example, an instructor asks students in a course about sustainable practices in landscape architecture to explain water retention principles. Then, they realize that most students don’t understand the relationship between soil types and drainage, so an in-class demonstration of the concept is created and shown at the start of class.
Guided Discovery
A cornerstone of all project-based learning models is the exceptional relationship between curiosity, critical thinking, and problem-solving. These strengthen connections through guided discovery problems . These are carefully constructed puzzles, challenges, or discrete questions that push students to learn how to solve the issues and build a framework of knowledge from these inquiries—before explaining the content to them. This type of discovery learning method based on the profound and straightforward notion that students are more likely to remember concepts and principles when they initially discover them. These “learning-by-doing” exercises are combining with experiential learning and haptic engagement exercises. Ideally, introducing these lessons in a collaborative setting in which individuals experience the learning, reflect upon it, and convey the lessons they’ve learned to their teammates. As an example, asking at a beginning astronomy course for students to speculate on how to explain the phases of the moon using physical models and a light source—they discover that the Earth’s shadow doesn’t cause the moon’s phases.
Coached Ideation
At certain stages in the project-based learning/design thinking process, groups apply their knowledge of course content towards a project as they generate ideas. When the problems are complex, and the design process is collaborative, instructors must guide to facilitate these activities. A coached ideation process gives smaller groups of students a particular issue to address as it applies to the overall project (e.g., identifying options for non-conductive metals, prioritizing options for food distribution, etc.). The point isn’t to solve the broader problem of PBL, but perhaps a crucial stage in one of the branch problems. These exercises should be short, somewhat informal, and ungraded interactions where students present ideas, explore, and evaluate collaboratively. Instructors should encourage all students to interact (modeling inclusive classroom tactics) and provide just-in-time learning to clear misconceptions, suggest case studies, or provide technical expertise for concepts not apparent to student teams. The most important aspect of this process is that the work remains student-led. Doing so helps to emphasize student “voice and choice” while strengthening their engagement in the process. In a team-based learning process, this role of a “coach” may fall upon peer coaches or other team members.
Visualizing Systems Thinking
The complexity and interdisciplinary nature of the problems used in PBL courses require participants to understand systems thinking. Systems thinking is the process of trying to understanding how constituent parts interrelate and influence each other within a whole system. Systems thinking looks for a holistic approach to the research, analysis, and design activities (e.g., how air, water, plants, and animals interact in an ecosystem). Systems thinking and visualizing the various means (e.g., causal loop diagrams (CLD), qualitative/quantitative (QQ) diagrams, Behavior Over Time (BOT) models, simulators), serves as a universal language that connects inter-disciplinary teams. Systems thinking deals with the variables, links, effects, and constraints that affect behaviors in complex systems—it is an ideal evaluative tool for the agile project-based learning approach. Although the visualization techniques and modeling can be advanced, the process need not be; consider these drawtoast examples of people have visually mapped “How To Make Toast.”
Case-Study Method
Case-studies are real-world examples of situations, solutions, or failures that can provide valuable information during a project-based learning approach. Many professions rely upon case methods for continuing education because it is particularly useful in linking new learning to existing conditions. It is a valuable tactic in PBL courses in three primary ways:
First, the PBL method relies extensively upon information gathering to define the problem, suggest potential solutions, and to understand the scope of on-going efforts either as a literature search or precedent study.
Second, introduce specific case-studies as a way of provoking questions and challenging solutions. When students confront dilemmas from previous cases, they can assume the role decision-maker and weigh their potential choices against the real-world consequences.
Finally, the case’s real-life nature brings relevance and authenticity to the project—the data sets and theories connect to an actual event with consequences.
Shared Solutions / Send-A-Problem
During the problem-solving phases of project-based learning, it becomes tricky to solicit multiple potential solutions to the same problem simultaneously. Some groups or individuals may dominate the conversation, and others become disengaged if no one pursues their solution. An excellent strategy to avoid these conflicts while still maintaining the cooperative problem-solving effort is to use a Send-A-Problem method (a variation of the Coached Problem-solving method). In this method, forming multiple student groups (2-4 each).
Give each group a different discrete problem; the problems should be complicated and nuanced enough that no single right answer is possible.
Teams discuss the issue, record their solution, and pass their resolution off to another group. Each group contributes a new or revised solution to the original.
Eventually, after the problem has made its way through the class, a final resolution is selected (often a hybrid model of many suggestions). This process nurtures collaborative problem-solving and communication skills—groups have to learn to listen and consider other perspectives before offering their solution. It encourages creativity without demanding originality—set solutions are within the context of ideas that others have developed.
In-person and online forums are equally useful for this process.
Learning Artifacts & Portfolios
Learning artifacts/objects are tangible demonstrations of student learning. They are essential elements of a project-based learning course. The public presentations of learning artifacts often mark the transitions between the various stages of a project-based learning approach. As the stages progress from discovery to ideation, evaluation, and implementation, the artifacts change. The goal is to have students produce a series of expressions that showcases the process:
Some elements demonstrate critical thinking, initial ideation and problem-solving, others to show a progression through design/problem-solving development.
Eventually, all the artifacts can be linked together in a compelling story—ideally with demonstrations of work across format with a refined sense of resolution. The production of a portfolio at the end of the process is a critical learning tool. It promotes student self-reflection on learning and becomes evidence of the competencies required in the course’s learning objectives.
The link between the visual representation of complex ideas is an essential professional communication skill to promote.
Finally, portfolios are artifacts that extend the project’s life through publications, research funding, and as case-studies for other similar projects.
Cooperative & Team-Based Learning
Collaboration is one of the essential components to successful project-based learning courses—but it is a soft skill that deserves specific instructional attention that it needs. PBL depends on the students’ ability to work as a team to produce a shared work. When students learn to work in a supportive, inclusive, and cooperative environment, they thrive. Teaching productive collaborative learning tactics involves a series of exercises presented to students that allows them to understand more about form teams, assess team members’ assets, refine roles and contributions to the project, and foster supportive intra-team communication. There are specific ways to model positive cooperation in the course: informal learning groups, think/pair/share exercises, peer instruction, jigsaw, etc. The PBL process has regular intervals built into the process for a routine sharing of ideas and formative evaluation of team-working efficacy. A more formalized model is the team-based learning (TBL) format. This small-group learning experience emphasizes student preparation out of class and application of knowledge in class. Students are organized strategically into diverse teams of 5-7 students that work together throughout the course.
Role-Playing & Evaluation
A critical aspect of the project-based learning method is the ability to generate empathy and insight as an integral part of the initial information collection/discovery/research phase. One way of trying to instill an understanding of the process is to use a role-playing method. Simply put, ask a student (or groups of students) to assume the perspective of a particular character or user group. To do so, they’ll need to supplement their imagination with actual data, cultural competence training, and other research information about how the issues affect human interaction. Once the research is complete, the instructor facilitates an event (role-playing exercise) in which groups interact with questions and answers—during this event, raise concerns and present potential solutions, etc. as a way of evaluating progress. Specific feedback is essential for growth (“I don’t think that will work because…” vs. “I don’t like it”). Depending on the discipline or scenario, some vibrant online role-playing forums and simulations may lend additional feedback.
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How to successfully utilize MTSS problem-solving models in education
March 18, 2022
Yvette Arañas, NCSP
Dr. Rachel Brown, NCSP
Utilizing MTSS problem-solving models in education is the best way to help students who are struggling in school. So, what does the problem-solving process look like?
In this blog, we’ll explain how to approach MTSS problem-solving models in education with Renaissance’s five-step problem-solving method.
How to approach MTSS problem-solving models in education
When a school implements an MTSS model , how can educators figure out what type of support each student needs and whether a student should receive intensive, one-on-one interventions? One approach that schools can take is to have a problem-solving team.
Such teams can help teachers plan and implement tiered interventions and collect data to identify which students need more intensive academic or behavioral support. Usually, a referral is made to the problem-solving team when a student is not improving despite receiving Tier 1 (e.g., core) plus Tier 2 (e.g., small group) intervention.
What does a problem-solving team look like?
The members of a problem-solving team (PST) act as consultants to teachers and other staff who have worked with a student. Because many of the referrals could reflect various academic and behavioral problems, it is important to make sure that the team is made up of people from different educational positions who can offer different perspectives about students’ needs.
Ideally, a PST should include at least one classroom teacher, a special educator, a school psychologist, a counselor or social worker, and the building principal. All PST members should be encouraged to think about students’ school difficulties in relation to the expectations of students in the same grade level. The primary function of the PST is to reduce any differences between those expectations and the student’s current school performance.
Responsibilities of the PST
The PST is the engine that drives the MTSS system. By reviewing school-wide data, the PST can proactively address system needs and support individual student growth.
The team members should meet regularly throughout each month with a structured agenda that varies to:
Review universal screening data
Provide expertise related to MTSS professional development
Review school-wide data and make data-based decisions
Collaborate with general education teachers to support grade levels/departments serving students during interventions
Provide expertise regarding school site enrichment/intervention schedule, course offerings, and curriculum
Communicate MTSS-relevant issues to the site administrator
Hold problem-solving meetings with parents for individual students
Collaborate and consult with teachers, counselors, administrators, and parents about the MTSS problem-solving model
Review data and refer students for comprehensive special education evaluations when warranted
Communication and collaboration is critical to the functioning of an effective PST.
What is an MTSS problem-solving model?
The MTSS problem-solving model is a data-driven decision-making process that helps educators utilize and analyze interventions based on students’ needs on a continual basis.
Traditionally, the MTSS problem-solving model only involves four steps:
Identifying the student’s strengths and needs, based on data.
Analyzing data and formulating appropriate interventions.
Implementing these interventions.
Reflecting on and evaluating intervention outcomes.
Let’s consider how this compares to Renaissance’s five-step MTSS problem-solving model.
Renaissance’s five-step MTSS problem-solving model
While similar to the traditional four-step MTSS problem-solving model, the Renaissance problem-solving method adds an extra step to fully flesh out the process. Renaissance endorses a five-step problem-solving method that includes:
Problem Identification
Problem Analysis
Plan Development
Plan Implementation
Plan Evaluation
When used at any time of the school year, MTSS problem-solving models in education help school teams engage in data-based decision-making for the benefit of all students.
Let’s consider each of the components in detail.
#1: Problem identification
Every educator knows that a student can develop school-related problems at any time of the school year. Problem identification is the point in time when a possible problem first shows up on the “radar” among school staff.
For example, in the spring, especially before the final screening period, problems that may arise include issues like:
Students who have not (yet) responded to intervention
Students who were doing well earlier in the year but are now struggling with more challenging material
Efforts to have 80% or more of students meet the winter learning benchmarks were not achieved
In each of these cases, the next step is to analyze the problem based on available evidence.
#2: Problem analysis
Problem analysis involves using collected data to identify the size and effects of the problem. Some problems might be small enough that they do not justify additional resources to address.
For example, if a student’s progress data indicated somewhat lower scores after a school break, but quickly returned to higher levels, giving attention to this probably does not make sense because the student’s performance improved once school resumed.
A bigger problem could be if many students in a class or grade did not meet a benchmark screening goal. It is expected that all students will make growth throughout the school year.
To recognize this growth, benchmark goals are adjusted upwards for each screening period during the school year. If there are students who met the benchmark in the fall but not the winter, more information to analyze the source of the problem is needed.
Examples include:
What percentages of students did and did not meet the goal?
Were they all from the same class or different classes?
Did they have similar scores in the fall?
How close to the goal are they now?
Exactly what instruction has been provided to these students?
To address the above questions and complete a thorough analysis, additional data about student performance and instructional practices might be needed. The most recent (e.g., winter) screening scores answer the first four questions. An interview with teachers and/or classroom observations could answer the final question.
The goal is to develop a hypothesis about exactly why an unexpectedly large number of students did not meet the winter benchmark.
Implementing MTSS strategies
Discover tools from Renaissance that help you to identify and meet every learner’s needs.
#3: Plan development
With a hypothesis in hand, the school team then turns to consider possible plans that can address the problem. The planning process needs to cover what steps will be taken to improve the scores of the underachieving students.
One approach could be to add those students to existing intervention groups so that they can participate in additional instruction . This might work if the number of students is small, but if many students need intervention, there might not be enough groups or interventionists to teach them.
Another approach would be to revise the Tier 1 core instruction to include the specific skills that these students lack. This approach has the benefit of meeting the needs of more students at one time, but it will work only if the students have relatively similar learning needs.
The team might need to explore both of these options and then compare the costs and benefits of each to make a decision.
In addition to developing a short-term solution to the students’ learning gaps, the team should think about and work on plans to develop a way to prevent the same thing from happening next year. Collecting and using continuous data to set longer-term goals is an important part of system-level data-based decision-making.
If the team checks and reviews the effects of the selected plan to support the struggling students throughout the rest of the school year, the information gained can help in a decision about whether additional new plans are needed.
Specifically, in the course of observing the effects of either small-group interventions or whole-class instructional changes, the team will likely have more information about whether the original Tier 1 core instruction that appeared to work in the fall needs to be changed in the future.
Such changes could include additional training for teachers, a new pacing guide that narrows the focus of what to teach, or an entirely new set of materials and methods.
Using group-level data from the current school year is an essential and effective way to plan for the future needs of all students.
#4: Plan implementation
Once a specific plan for addressing the student’s needs is developed, the next step is to implement it. For any plan, additional resources will likely be needed.
For example, if the students are added to existing intervention groups, who will gather and prepare the necessary materials? If the Tier 1 core instruction is changed, how will teachers learn about the changes and become ready to teach the revised lessons?
To support those charged with plan implementation, it’s very helpful for a member of the school’s problem-solving team to conduct regular “check-ins” with those implementing the plan. These checks can be weekly and will help the staff know that they are supported in their efforts to meet individual students’ needs.
Another component of implementation is to verify intervention or teaching accuracy. This is also called teaching integrity, or fidelity. It is important because it provides data about whether the planned change was done correctly. Checking on teaching integrity can involve interviewing the teachers or observing lessons.
The method used should match the…
Location; and
…of the instruction.
Having teaching integrity is important because unless the data collected as part of the instructional change can be trusted, there is no point in evaluating the plan.
#5: Plan evaluation
The final step of the problem-solving model is to assess the data collected during and after the changes to see whether they worked.
In the case of instructional changes made between the winter and spring benchmark periods, one way to evaluate the plan would be to see if the students’ spring screening scores reflect a significant improvement over the winter scores.
The downside of relying entirely on the spring screening scores is that they might not be collected for weeks or months. Instead, it could be better to gather additional data on student performance before the spring screening.
If the team opted to have the students join existing intervention groups, the newly added students should complete regular progress measures alongside all the other students in the groups.
Given the time of the year and the urgency of the learning needs, weekly progress monitoring would be recommended. If the team opted to change the Tier 1 core instruction, alternate assessments might be better, depending on whether there are brief and easy-to-administer options that all students could complete.
Renaissance offers two solutions—FastBridge and Star Assessments— that can be used for regular progress monitoring and whole-class interim assessments.
FastBridge assessments for reading that would work for both small and large groups include AUTOreading and COMPefficiency. For math , FastBridge offers CBMmath-Automaticity and CBMmath-Concepts and Applications (CAP).
These are all computer-administered and scored assessments that provide immediate feedback on student performance. For younger students, selected measures from FastBridge earlyReading and earlyMath can also be used for progress monitoring as they are used at least monthly.
Similarly, the Star suite includes both computer-adaptive assessments (CATs) and curriculum-based measures (CBMs) for reading and math. Star CATs and CBMs support progress monitoring and whole-class interim assessment in both English and Spanish, from preschool through grade 12.
Utilizing MTSS problem-solving models with Renaissance
Both FastBridge and Star Assessments are aligned with a problem-solving approach to assisting students.
The five problem-solving steps can be used continuously throughout the school year to identify, define, and address individual and group learning needs. Educators do not need to wait until the new school year before addressing such learning needs.
Instead, they can continue to use the problem-solving steps with new issues as they arise. Using the problem-solving approach throughout each school year has benefits for both individual students and groups:
At the individual student level, the benefit is improvement in skills and a more satisfactory school experience.
At the group (e.g., grade or school) level, the benefit is planning for improved system-level practices and will make both students’ and teachers’ school experiences better in the future.
To learn more about FastBridge or Star Assessments and how they support the MTSS problem-solving model, connect with an expert today.
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Published: 11 January 2023
The effectiveness of collaborative problem solving in promoting students’ critical thinking: A meta-analysis based on empirical literature
Enwei Xu ORCID: orcid.org/0000-0001-6424-8169 1 ,
Wei Wang 1 &
Qingxia Wang 1
Humanities and Social Sciences Communications volume 10 , Article number: 16 ( 2023 ) Cite this article
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Collaborative problem-solving has been widely embraced in the classroom instruction of critical thinking, which is regarded as the core of curriculum reform based on key competencies in the field of education as well as a key competence for learners in the 21st century. However, the effectiveness of collaborative problem-solving in promoting students’ critical thinking remains uncertain. This current research presents the major findings of a meta-analysis of 36 pieces of the literature revealed in worldwide educational periodicals during the 21st century to identify the effectiveness of collaborative problem-solving in promoting students’ critical thinking and to determine, based on evidence, whether and to what extent collaborative problem solving can result in a rise or decrease in critical thinking. The findings show that (1) collaborative problem solving is an effective teaching approach to foster students’ critical thinking, with a significant overall effect size (ES = 0.82, z = 12.78, P < 0.01, 95% CI [0.69, 0.95]); (2) in respect to the dimensions of critical thinking, collaborative problem solving can significantly and successfully enhance students’ attitudinal tendencies (ES = 1.17, z = 7.62, P < 0.01, 95% CI[0.87, 1.47]); nevertheless, it falls short in terms of improving students’ cognitive skills, having only an upper-middle impact (ES = 0.70, z = 11.55, P < 0.01, 95% CI[0.58, 0.82]); and (3) the teaching type (chi 2 = 7.20, P < 0.05), intervention duration (chi 2 = 12.18, P < 0.01), subject area (chi 2 = 13.36, P < 0.05), group size (chi 2 = 8.77, P < 0.05), and learning scaffold (chi 2 = 9.03, P < 0.01) all have an impact on critical thinking, and they can be viewed as important moderating factors that affect how critical thinking develops. On the basis of these results, recommendations are made for further study and instruction to better support students’ critical thinking in the context of collaborative problem-solving.
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Introduction.
Although critical thinking has a long history in research, the concept of critical thinking, which is regarded as an essential competence for learners in the 21st century, has recently attracted more attention from researchers and teaching practitioners (National Research Council, 2012 ). Critical thinking should be the core of curriculum reform based on key competencies in the field of education (Peng and Deng, 2017 ) because students with critical thinking can not only understand the meaning of knowledge but also effectively solve practical problems in real life even after knowledge is forgotten (Kek and Huijser, 2011 ). The definition of critical thinking is not universal (Ennis, 1989 ; Castle, 2009 ; Niu et al., 2013 ). In general, the definition of critical thinking is a self-aware and self-regulated thought process (Facione, 1990 ; Niu et al., 2013 ). It refers to the cognitive skills needed to interpret, analyze, synthesize, reason, and evaluate information as well as the attitudinal tendency to apply these abilities (Halpern, 2001 ). The view that critical thinking can be taught and learned through curriculum teaching has been widely supported by many researchers (e.g., Kuncel, 2011 ; Leng and Lu, 2020 ), leading to educators’ efforts to foster it among students. In the field of teaching practice, there are three types of courses for teaching critical thinking (Ennis, 1989 ). The first is an independent curriculum in which critical thinking is taught and cultivated without involving the knowledge of specific disciplines; the second is an integrated curriculum in which critical thinking is integrated into the teaching of other disciplines as a clear teaching goal; and the third is a mixed curriculum in which critical thinking is taught in parallel to the teaching of other disciplines for mixed teaching training. Furthermore, numerous measuring tools have been developed by researchers and educators to measure critical thinking in the context of teaching practice. These include standardized measurement tools, such as WGCTA, CCTST, CCTT, and CCTDI, which have been verified by repeated experiments and are considered effective and reliable by international scholars (Facione and Facione, 1992 ). In short, descriptions of critical thinking, including its two dimensions of attitudinal tendency and cognitive skills, different types of teaching courses, and standardized measurement tools provide a complex normative framework for understanding, teaching, and evaluating critical thinking.
Cultivating critical thinking in curriculum teaching can start with a problem, and one of the most popular critical thinking instructional approaches is problem-based learning (Liu et al., 2020 ). Duch et al. ( 2001 ) noted that problem-based learning in group collaboration is progressive active learning, which can improve students’ critical thinking and problem-solving skills. Collaborative problem-solving is the organic integration of collaborative learning and problem-based learning, which takes learners as the center of the learning process and uses problems with poor structure in real-world situations as the starting point for the learning process (Liang et al., 2017 ). Students learn the knowledge needed to solve problems in a collaborative group, reach a consensus on problems in the field, and form solutions through social cooperation methods, such as dialogue, interpretation, questioning, debate, negotiation, and reflection, thus promoting the development of learners’ domain knowledge and critical thinking (Cindy, 2004 ; Liang et al., 2017 ).
Collaborative problem-solving has been widely used in the teaching practice of critical thinking, and several studies have attempted to conduct a systematic review and meta-analysis of the empirical literature on critical thinking from various perspectives. However, little attention has been paid to the impact of collaborative problem-solving on critical thinking. Therefore, the best approach for developing and enhancing critical thinking throughout collaborative problem-solving is to examine how to implement critical thinking instruction; however, this issue is still unexplored, which means that many teachers are incapable of better instructing critical thinking (Leng and Lu, 2020 ; Niu et al., 2013 ). For example, Huber ( 2016 ) provided the meta-analysis findings of 71 publications on gaining critical thinking over various time frames in college with the aim of determining whether critical thinking was truly teachable. These authors found that learners significantly improve their critical thinking while in college and that critical thinking differs with factors such as teaching strategies, intervention duration, subject area, and teaching type. The usefulness of collaborative problem-solving in fostering students’ critical thinking, however, was not determined by this study, nor did it reveal whether there existed significant variations among the different elements. A meta-analysis of 31 pieces of educational literature was conducted by Liu et al. ( 2020 ) to assess the impact of problem-solving on college students’ critical thinking. These authors found that problem-solving could promote the development of critical thinking among college students and proposed establishing a reasonable group structure for problem-solving in a follow-up study to improve students’ critical thinking. Additionally, previous empirical studies have reached inconclusive and even contradictory conclusions about whether and to what extent collaborative problem-solving increases or decreases critical thinking levels. As an illustration, Yang et al. ( 2008 ) carried out an experiment on the integrated curriculum teaching of college students based on a web bulletin board with the goal of fostering participants’ critical thinking in the context of collaborative problem-solving. These authors’ research revealed that through sharing, debating, examining, and reflecting on various experiences and ideas, collaborative problem-solving can considerably enhance students’ critical thinking in real-life problem situations. In contrast, collaborative problem-solving had a positive impact on learners’ interaction and could improve learning interest and motivation but could not significantly improve students’ critical thinking when compared to traditional classroom teaching, according to research by Naber and Wyatt ( 2014 ) and Sendag and Odabasi ( 2009 ) on undergraduate and high school students, respectively.
The above studies show that there is inconsistency regarding the effectiveness of collaborative problem-solving in promoting students’ critical thinking. Therefore, it is essential to conduct a thorough and trustworthy review to detect and decide whether and to what degree collaborative problem-solving can result in a rise or decrease in critical thinking. Meta-analysis is a quantitative analysis approach that is utilized to examine quantitative data from various separate studies that are all focused on the same research topic. This approach characterizes the effectiveness of its impact by averaging the effect sizes of numerous qualitative studies in an effort to reduce the uncertainty brought on by independent research and produce more conclusive findings (Lipsey and Wilson, 2001 ).
This paper used a meta-analytic approach and carried out a meta-analysis to examine the effectiveness of collaborative problem-solving in promoting students’ critical thinking in order to make a contribution to both research and practice. The following research questions were addressed by this meta-analysis:
What is the overall effect size of collaborative problem-solving in promoting students’ critical thinking and its impact on the two dimensions of critical thinking (i.e., attitudinal tendency and cognitive skills)?
How are the disparities between the study conclusions impacted by various moderating variables if the impacts of various experimental designs in the included studies are heterogeneous?
This research followed the strict procedures (e.g., database searching, identification, screening, eligibility, merging, duplicate removal, and analysis of included studies) of Cooper’s ( 2010 ) proposed meta-analysis approach for examining quantitative data from various separate studies that are all focused on the same research topic. The relevant empirical research that appeared in worldwide educational periodicals within the 21st century was subjected to this meta-analysis using Rev-Man 5.4. The consistency of the data extracted separately by two researchers was tested using Cohen’s kappa coefficient, and a publication bias test and a heterogeneity test were run on the sample data to ascertain the quality of this meta-analysis.
Data sources and search strategies
There were three stages to the data collection process for this meta-analysis, as shown in Fig. 1 , which shows the number of articles included and eliminated during the selection process based on the statement and study eligibility criteria.
This flowchart shows the number of records identified, included and excluded in the article.
First, the databases used to systematically search for relevant articles were the journal papers of the Web of Science Core Collection and the Chinese Core source journal, as well as the Chinese Social Science Citation Index (CSSCI) source journal papers included in CNKI. These databases were selected because they are credible platforms that are sources of scholarly and peer-reviewed information with advanced search tools and contain literature relevant to the subject of our topic from reliable researchers and experts. The search string with the Boolean operator used in the Web of Science was “TS = (((“critical thinking” or “ct” and “pretest” or “posttest”) or (“critical thinking” or “ct” and “control group” or “quasi experiment” or “experiment”)) and (“collaboration” or “collaborative learning” or “CSCL”) and (“problem solving” or “problem-based learning” or “PBL”))”. The research area was “Education Educational Research”, and the search period was “January 1, 2000, to December 30, 2021”. A total of 412 papers were obtained. The search string with the Boolean operator used in the CNKI was “SU = (‘critical thinking’*‘collaboration’ + ‘critical thinking’*‘collaborative learning’ + ‘critical thinking’*‘CSCL’ + ‘critical thinking’*‘problem solving’ + ‘critical thinking’*‘problem-based learning’ + ‘critical thinking’*‘PBL’ + ‘critical thinking’*‘problem oriented’) AND FT = (‘experiment’ + ‘quasi experiment’ + ‘pretest’ + ‘posttest’ + ‘empirical study’)” (translated into Chinese when searching). A total of 56 studies were found throughout the search period of “January 2000 to December 2021”. From the databases, all duplicates and retractions were eliminated before exporting the references into Endnote, a program for managing bibliographic references. In all, 466 studies were found.
Second, the studies that matched the inclusion and exclusion criteria for the meta-analysis were chosen by two researchers after they had reviewed the abstracts and titles of the gathered articles, yielding a total of 126 studies.
Third, two researchers thoroughly reviewed each included article’s whole text in accordance with the inclusion and exclusion criteria. Meanwhile, a snowball search was performed using the references and citations of the included articles to ensure complete coverage of the articles. Ultimately, 36 articles were kept.
Two researchers worked together to carry out this entire process, and a consensus rate of almost 94.7% was reached after discussion and negotiation to clarify any emerging differences.
Eligibility criteria
Since not all the retrieved studies matched the criteria for this meta-analysis, eligibility criteria for both inclusion and exclusion were developed as follows:
The publication language of the included studies was limited to English and Chinese, and the full text could be obtained. Articles that did not meet the publication language and articles not published between 2000 and 2021 were excluded.
The research design of the included studies must be empirical and quantitative studies that can assess the effect of collaborative problem-solving on the development of critical thinking. Articles that could not identify the causal mechanisms by which collaborative problem-solving affects critical thinking, such as review articles and theoretical articles, were excluded.
The research method of the included studies must feature a randomized control experiment or a quasi-experiment, or a natural experiment, which have a higher degree of internal validity with strong experimental designs and can all plausibly provide evidence that critical thinking and collaborative problem-solving are causally related. Articles with non-experimental research methods, such as purely correlational or observational studies, were excluded.
The participants of the included studies were only students in school, including K-12 students and college students. Articles in which the participants were non-school students, such as social workers or adult learners, were excluded.
The research results of the included studies must mention definite signs that may be utilized to gauge critical thinking’s impact (e.g., sample size, mean value, or standard deviation). Articles that lacked specific measurement indicators for critical thinking and could not calculate the effect size were excluded.
Data coding design
In order to perform a meta-analysis, it is necessary to collect the most important information from the articles, codify that information’s properties, and convert descriptive data into quantitative data. Therefore, this study designed a data coding template (see Table 1 ). Ultimately, 16 coding fields were retained.
The designed data-coding template consisted of three pieces of information. Basic information about the papers was included in the descriptive information: the publishing year, author, serial number, and title of the paper.
The variable information for the experimental design had three variables: the independent variable (instruction method), the dependent variable (critical thinking), and the moderating variable (learning stage, teaching type, intervention duration, learning scaffold, group size, measuring tool, and subject area). Depending on the topic of this study, the intervention strategy, as the independent variable, was coded into collaborative and non-collaborative problem-solving. The dependent variable, critical thinking, was coded as a cognitive skill and an attitudinal tendency. And seven moderating variables were created by grouping and combining the experimental design variables discovered within the 36 studies (see Table 1 ), where learning stages were encoded as higher education, high school, middle school, and primary school or lower; teaching types were encoded as mixed courses, integrated courses, and independent courses; intervention durations were encoded as 0–1 weeks, 1–4 weeks, 4–12 weeks, and more than 12 weeks; group sizes were encoded as 2–3 persons, 4–6 persons, 7–10 persons, and more than 10 persons; learning scaffolds were encoded as teacher-supported learning scaffold, technique-supported learning scaffold, and resource-supported learning scaffold; measuring tools were encoded as standardized measurement tools (e.g., WGCTA, CCTT, CCTST, and CCTDI) and self-adapting measurement tools (e.g., modified or made by researchers); and subject areas were encoded according to the specific subjects used in the 36 included studies.
The data information contained three metrics for measuring critical thinking: sample size, average value, and standard deviation. It is vital to remember that studies with various experimental designs frequently adopt various formulas to determine the effect size. And this paper used Morris’ proposed standardized mean difference (SMD) calculation formula ( 2008 , p. 369; see Supplementary Table S3 ).
Procedure for extracting and coding data
According to the data coding template (see Table 1 ), the 36 papers’ information was retrieved by two researchers, who then entered them into Excel (see Supplementary Table S1 ). The results of each study were extracted separately in the data extraction procedure if an article contained numerous studies on critical thinking, or if a study assessed different critical thinking dimensions. For instance, Tiwari et al. ( 2010 ) used four time points, which were viewed as numerous different studies, to examine the outcomes of critical thinking, and Chen ( 2013 ) included the two outcome variables of attitudinal tendency and cognitive skills, which were regarded as two studies. After discussion and negotiation during data extraction, the two researchers’ consistency test coefficients were roughly 93.27%. Supplementary Table S2 details the key characteristics of the 36 included articles with 79 effect quantities, including descriptive information (e.g., the publishing year, author, serial number, and title of the paper), variable information (e.g., independent variables, dependent variables, and moderating variables), and data information (e.g., mean values, standard deviations, and sample size). Following that, testing for publication bias and heterogeneity was done on the sample data using the Rev-Man 5.4 software, and then the test results were used to conduct a meta-analysis.
Publication bias test
When the sample of studies included in a meta-analysis does not accurately reflect the general status of research on the relevant subject, publication bias is said to be exhibited in this research. The reliability and accuracy of the meta-analysis may be impacted by publication bias. Due to this, the meta-analysis needs to check the sample data for publication bias (Stewart et al., 2006 ). A popular method to check for publication bias is the funnel plot; and it is unlikely that there will be publishing bias when the data are equally dispersed on either side of the average effect size and targeted within the higher region. The data are equally dispersed within the higher portion of the efficient zone, consistent with the funnel plot connected with this analysis (see Fig. 2 ), indicating that publication bias is unlikely in this situation.
This funnel plot shows the result of publication bias of 79 effect quantities across 36 studies.
Heterogeneity test
To select the appropriate effect models for the meta-analysis, one might use the results of a heterogeneity test on the data effect sizes. In a meta-analysis, it is common practice to gauge the degree of data heterogeneity using the I 2 value, and I 2 ≥ 50% is typically understood to denote medium-high heterogeneity, which calls for the adoption of a random effect model; if not, a fixed effect model ought to be applied (Lipsey and Wilson, 2001 ). The findings of the heterogeneity test in this paper (see Table 2 ) revealed that I 2 was 86% and displayed significant heterogeneity ( P < 0.01). To ensure accuracy and reliability, the overall effect size ought to be calculated utilizing the random effect model.
The analysis of the overall effect size
This meta-analysis utilized a random effect model to examine 79 effect quantities from 36 studies after eliminating heterogeneity. In accordance with Cohen’s criterion (Cohen, 1992 ), it is abundantly clear from the analysis results, which are shown in the forest plot of the overall effect (see Fig. 3 ), that the cumulative impact size of cooperative problem-solving is 0.82, which is statistically significant ( z = 12.78, P < 0.01, 95% CI [0.69, 0.95]), and can encourage learners to practice critical thinking.
This forest plot shows the analysis result of the overall effect size across 36 studies.
In addition, this study examined two distinct dimensions of critical thinking to better understand the precise contributions that collaborative problem-solving makes to the growth of critical thinking. The findings (see Table 3 ) indicate that collaborative problem-solving improves cognitive skills (ES = 0.70) and attitudinal tendency (ES = 1.17), with significant intergroup differences (chi 2 = 7.95, P < 0.01). Although collaborative problem-solving improves both dimensions of critical thinking, it is essential to point out that the improvements in students’ attitudinal tendency are much more pronounced and have a significant comprehensive effect (ES = 1.17, z = 7.62, P < 0.01, 95% CI [0.87, 1.47]), whereas gains in learners’ cognitive skill are slightly improved and are just above average. (ES = 0.70, z = 11.55, P < 0.01, 95% CI [0.58, 0.82]).
The analysis of moderator effect size
The whole forest plot’s 79 effect quantities underwent a two-tailed test, which revealed significant heterogeneity ( I 2 = 86%, z = 12.78, P < 0.01), indicating differences between various effect sizes that may have been influenced by moderating factors other than sampling error. Therefore, exploring possible moderating factors that might produce considerable heterogeneity was done using subgroup analysis, such as the learning stage, learning scaffold, teaching type, group size, duration of the intervention, measuring tool, and the subject area included in the 36 experimental designs, in order to further explore the key factors that influence critical thinking. The findings (see Table 4 ) indicate that various moderating factors have advantageous effects on critical thinking. In this situation, the subject area (chi 2 = 13.36, P < 0.05), group size (chi 2 = 8.77, P < 0.05), intervention duration (chi 2 = 12.18, P < 0.01), learning scaffold (chi 2 = 9.03, P < 0.01), and teaching type (chi 2 = 7.20, P < 0.05) are all significant moderators that can be applied to support the cultivation of critical thinking. However, since the learning stage and the measuring tools did not significantly differ among intergroup (chi 2 = 3.15, P = 0.21 > 0.05, and chi 2 = 0.08, P = 0.78 > 0.05), we are unable to explain why these two factors are crucial in supporting the cultivation of critical thinking in the context of collaborative problem-solving. These are the precise outcomes, as follows:
Various learning stages influenced critical thinking positively, without significant intergroup differences (chi 2 = 3.15, P = 0.21 > 0.05). High school was first on the list of effect sizes (ES = 1.36, P < 0.01), then higher education (ES = 0.78, P < 0.01), and middle school (ES = 0.73, P < 0.01). These results show that, despite the learning stage’s beneficial influence on cultivating learners’ critical thinking, we are unable to explain why it is essential for cultivating critical thinking in the context of collaborative problem-solving.
Different teaching types had varying degrees of positive impact on critical thinking, with significant intergroup differences (chi 2 = 7.20, P < 0.05). The effect size was ranked as follows: mixed courses (ES = 1.34, P < 0.01), integrated courses (ES = 0.81, P < 0.01), and independent courses (ES = 0.27, P < 0.01). These results indicate that the most effective approach to cultivate critical thinking utilizing collaborative problem solving is through the teaching type of mixed courses.
Various intervention durations significantly improved critical thinking, and there were significant intergroup differences (chi 2 = 12.18, P < 0.01). The effect sizes related to this variable showed a tendency to increase with longer intervention durations. The improvement in critical thinking reached a significant level (ES = 0.85, P < 0.01) after more than 12 weeks of training. These findings indicate that the intervention duration and critical thinking’s impact are positively correlated, with a longer intervention duration having a greater effect.
Different learning scaffolds influenced critical thinking positively, with significant intergroup differences (chi 2 = 9.03, P < 0.01). The resource-supported learning scaffold (ES = 0.69, P < 0.01) acquired a medium-to-higher level of impact, the technique-supported learning scaffold (ES = 0.63, P < 0.01) also attained a medium-to-higher level of impact, and the teacher-supported learning scaffold (ES = 0.92, P < 0.01) displayed a high level of significant impact. These results show that the learning scaffold with teacher support has the greatest impact on cultivating critical thinking.
Various group sizes influenced critical thinking positively, and the intergroup differences were statistically significant (chi 2 = 8.77, P < 0.05). Critical thinking showed a general declining trend with increasing group size. The overall effect size of 2–3 people in this situation was the biggest (ES = 0.99, P < 0.01), and when the group size was greater than 7 people, the improvement in critical thinking was at the lower-middle level (ES < 0.5, P < 0.01). These results show that the impact on critical thinking is positively connected with group size, and as group size grows, so does the overall impact.
Various measuring tools influenced critical thinking positively, with significant intergroup differences (chi 2 = 0.08, P = 0.78 > 0.05). In this situation, the self-adapting measurement tools obtained an upper-medium level of effect (ES = 0.78), whereas the complete effect size of the standardized measurement tools was the largest, achieving a significant level of effect (ES = 0.84, P < 0.01). These results show that, despite the beneficial influence of the measuring tool on cultivating critical thinking, we are unable to explain why it is crucial in fostering the growth of critical thinking by utilizing the approach of collaborative problem-solving.
Different subject areas had a greater impact on critical thinking, and the intergroup differences were statistically significant (chi 2 = 13.36, P < 0.05). Mathematics had the greatest overall impact, achieving a significant level of effect (ES = 1.68, P < 0.01), followed by science (ES = 1.25, P < 0.01) and medical science (ES = 0.87, P < 0.01), both of which also achieved a significant level of effect. Programming technology was the least effective (ES = 0.39, P < 0.01), only having a medium-low degree of effect compared to education (ES = 0.72, P < 0.01) and other fields (such as language, art, and social sciences) (ES = 0.58, P < 0.01). These results suggest that scientific fields (e.g., mathematics, science) may be the most effective subject areas for cultivating critical thinking utilizing the approach of collaborative problem-solving.
The effectiveness of collaborative problem solving with regard to teaching critical thinking
According to this meta-analysis, using collaborative problem-solving as an intervention strategy in critical thinking teaching has a considerable amount of impact on cultivating learners’ critical thinking as a whole and has a favorable promotional effect on the two dimensions of critical thinking. According to certain studies, collaborative problem solving, the most frequently used critical thinking teaching strategy in curriculum instruction can considerably enhance students’ critical thinking (e.g., Liang et al., 2017 ; Liu et al., 2020 ; Cindy, 2004 ). This meta-analysis provides convergent data support for the above research views. Thus, the findings of this meta-analysis not only effectively address the first research query regarding the overall effect of cultivating critical thinking and its impact on the two dimensions of critical thinking (i.e., attitudinal tendency and cognitive skills) utilizing the approach of collaborative problem-solving, but also enhance our confidence in cultivating critical thinking by using collaborative problem-solving intervention approach in the context of classroom teaching.
Furthermore, the associated improvements in attitudinal tendency are much stronger, but the corresponding improvements in cognitive skill are only marginally better. According to certain studies, cognitive skill differs from the attitudinal tendency in classroom instruction; the cultivation and development of the former as a key ability is a process of gradual accumulation, while the latter as an attitude is affected by the context of the teaching situation (e.g., a novel and exciting teaching approach, challenging and rewarding tasks) (Halpern, 2001 ; Wei and Hong, 2022 ). Collaborative problem-solving as a teaching approach is exciting and interesting, as well as rewarding and challenging; because it takes the learners as the focus and examines problems with poor structure in real situations, and it can inspire students to fully realize their potential for problem-solving, which will significantly improve their attitudinal tendency toward solving problems (Liu et al., 2020 ). Similar to how collaborative problem-solving influences attitudinal tendency, attitudinal tendency impacts cognitive skill when attempting to solve a problem (Liu et al., 2020 ; Zhang et al., 2022 ), and stronger attitudinal tendencies are associated with improved learning achievement and cognitive ability in students (Sison, 2008 ; Zhang et al., 2022 ). It can be seen that the two specific dimensions of critical thinking as well as critical thinking as a whole are affected by collaborative problem-solving, and this study illuminates the nuanced links between cognitive skills and attitudinal tendencies with regard to these two dimensions of critical thinking. To fully develop students’ capacity for critical thinking, future empirical research should pay closer attention to cognitive skills.
The moderating effects of collaborative problem solving with regard to teaching critical thinking
In order to further explore the key factors that influence critical thinking, exploring possible moderating effects that might produce considerable heterogeneity was done using subgroup analysis. The findings show that the moderating factors, such as the teaching type, learning stage, group size, learning scaffold, duration of the intervention, measuring tool, and the subject area included in the 36 experimental designs, could all support the cultivation of collaborative problem-solving in critical thinking. Among them, the effect size differences between the learning stage and measuring tool are not significant, which does not explain why these two factors are crucial in supporting the cultivation of critical thinking utilizing the approach of collaborative problem-solving.
In terms of the learning stage, various learning stages influenced critical thinking positively without significant intergroup differences, indicating that we are unable to explain why it is crucial in fostering the growth of critical thinking.
Although high education accounts for 70.89% of all empirical studies performed by researchers, high school may be the appropriate learning stage to foster students’ critical thinking by utilizing the approach of collaborative problem-solving since it has the largest overall effect size. This phenomenon may be related to student’s cognitive development, which needs to be further studied in follow-up research.
With regard to teaching type, mixed course teaching may be the best teaching method to cultivate students’ critical thinking. Relevant studies have shown that in the actual teaching process if students are trained in thinking methods alone, the methods they learn are isolated and divorced from subject knowledge, which is not conducive to their transfer of thinking methods; therefore, if students’ thinking is trained only in subject teaching without systematic method training, it is challenging to apply to real-world circumstances (Ruggiero, 2012 ; Hu and Liu, 2015 ). Teaching critical thinking as mixed course teaching in parallel to other subject teachings can achieve the best effect on learners’ critical thinking, and explicit critical thinking instruction is more effective than less explicit critical thinking instruction (Bensley and Spero, 2014 ).
In terms of the intervention duration, with longer intervention times, the overall effect size shows an upward tendency. Thus, the intervention duration and critical thinking’s impact are positively correlated. Critical thinking, as a key competency for students in the 21st century, is difficult to get a meaningful improvement in a brief intervention duration. Instead, it could be developed over a lengthy period of time through consistent teaching and the progressive accumulation of knowledge (Halpern, 2001 ; Hu and Liu, 2015 ). Therefore, future empirical studies ought to take these restrictions into account throughout a longer period of critical thinking instruction.
With regard to group size, a group size of 2–3 persons has the highest effect size, and the comprehensive effect size decreases with increasing group size in general. This outcome is in line with some research findings; as an example, a group composed of two to four members is most appropriate for collaborative learning (Schellens and Valcke, 2006 ). However, the meta-analysis results also indicate that once the group size exceeds 7 people, small groups cannot produce better interaction and performance than large groups. This may be because the learning scaffolds of technique support, resource support, and teacher support improve the frequency and effectiveness of interaction among group members, and a collaborative group with more members may increase the diversity of views, which is helpful to cultivate critical thinking utilizing the approach of collaborative problem-solving.
With regard to the learning scaffold, the three different kinds of learning scaffolds can all enhance critical thinking. Among them, the teacher-supported learning scaffold has the largest overall effect size, demonstrating the interdependence of effective learning scaffolds and collaborative problem-solving. This outcome is in line with some research findings; as an example, a successful strategy is to encourage learners to collaborate, come up with solutions, and develop critical thinking skills by using learning scaffolds (Reiser, 2004 ; Xu et al., 2022 ); learning scaffolds can lower task complexity and unpleasant feelings while also enticing students to engage in learning activities (Wood et al., 2006 ); learning scaffolds are designed to assist students in using learning approaches more successfully to adapt the collaborative problem-solving process, and the teacher-supported learning scaffolds have the greatest influence on critical thinking in this process because they are more targeted, informative, and timely (Xu et al., 2022 ).
With respect to the measuring tool, despite the fact that standardized measurement tools (such as the WGCTA, CCTT, and CCTST) have been acknowledged as trustworthy and effective by worldwide experts, only 54.43% of the research included in this meta-analysis adopted them for assessment, and the results indicated no intergroup differences. These results suggest that not all teaching circumstances are appropriate for measuring critical thinking using standardized measurement tools. “The measuring tools for measuring thinking ability have limits in assessing learners in educational situations and should be adapted appropriately to accurately assess the changes in learners’ critical thinking.”, according to Simpson and Courtney ( 2002 , p. 91). As a result, in order to more fully and precisely gauge how learners’ critical thinking has evolved, we must properly modify standardized measuring tools based on collaborative problem-solving learning contexts.
With regard to the subject area, the comprehensive effect size of science departments (e.g., mathematics, science, medical science) is larger than that of language arts and social sciences. Some recent international education reforms have noted that critical thinking is a basic part of scientific literacy. Students with scientific literacy can prove the rationality of their judgment according to accurate evidence and reasonable standards when they face challenges or poorly structured problems (Kyndt et al., 2013 ), which makes critical thinking crucial for developing scientific understanding and applying this understanding to practical problem solving for problems related to science, technology, and society (Yore et al., 2007 ).
Suggestions for critical thinking teaching
Other than those stated in the discussion above, the following suggestions are offered for critical thinking instruction utilizing the approach of collaborative problem-solving.
First, teachers should put a special emphasis on the two core elements, which are collaboration and problem-solving, to design real problems based on collaborative situations. This meta-analysis provides evidence to support the view that collaborative problem-solving has a strong synergistic effect on promoting students’ critical thinking. Asking questions about real situations and allowing learners to take part in critical discussions on real problems during class instruction are key ways to teach critical thinking rather than simply reading speculative articles without practice (Mulnix, 2012 ). Furthermore, the improvement of students’ critical thinking is realized through cognitive conflict with other learners in the problem situation (Yang et al., 2008 ). Consequently, it is essential for teachers to put a special emphasis on the two core elements, which are collaboration and problem-solving, and design real problems and encourage students to discuss, negotiate, and argue based on collaborative problem-solving situations.
Second, teachers should design and implement mixed courses to cultivate learners’ critical thinking, utilizing the approach of collaborative problem-solving. Critical thinking can be taught through curriculum instruction (Kuncel, 2011 ; Leng and Lu, 2020 ), with the goal of cultivating learners’ critical thinking for flexible transfer and application in real problem-solving situations. This meta-analysis shows that mixed course teaching has a highly substantial impact on the cultivation and promotion of learners’ critical thinking. Therefore, teachers should design and implement mixed course teaching with real collaborative problem-solving situations in combination with the knowledge content of specific disciplines in conventional teaching, teach methods and strategies of critical thinking based on poorly structured problems to help students master critical thinking, and provide practical activities in which students can interact with each other to develop knowledge construction and critical thinking utilizing the approach of collaborative problem-solving.
Third, teachers should be more trained in critical thinking, particularly preservice teachers, and they also should be conscious of the ways in which teachers’ support for learning scaffolds can promote critical thinking. The learning scaffold supported by teachers had the greatest impact on learners’ critical thinking, in addition to being more directive, targeted, and timely (Wood et al., 2006 ). Critical thinking can only be effectively taught when teachers recognize the significance of critical thinking for students’ growth and use the proper approaches while designing instructional activities (Forawi, 2016 ). Therefore, with the intention of enabling teachers to create learning scaffolds to cultivate learners’ critical thinking utilizing the approach of collaborative problem solving, it is essential to concentrate on the teacher-supported learning scaffolds and enhance the instruction for teaching critical thinking to teachers, especially preservice teachers.
Implications and limitations
There are certain limitations in this meta-analysis, but future research can correct them. First, the search languages were restricted to English and Chinese, so it is possible that pertinent studies that were written in other languages were overlooked, resulting in an inadequate number of articles for review. Second, these data provided by the included studies are partially missing, such as whether teachers were trained in the theory and practice of critical thinking, the average age and gender of learners, and the differences in critical thinking among learners of various ages and genders. Third, as is typical for review articles, more studies were released while this meta-analysis was being done; therefore, it had a time limit. With the development of relevant research, future studies focusing on these issues are highly relevant and needed.
Conclusions
The subject of the magnitude of collaborative problem-solving’s impact on fostering students’ critical thinking, which received scant attention from other studies, was successfully addressed by this study. The question of the effectiveness of collaborative problem-solving in promoting students’ critical thinking was addressed in this study, which addressed a topic that had gotten little attention in earlier research. The following conclusions can be made:
Regarding the results obtained, collaborative problem solving is an effective teaching approach to foster learners’ critical thinking, with a significant overall effect size (ES = 0.82, z = 12.78, P < 0.01, 95% CI [0.69, 0.95]). With respect to the dimensions of critical thinking, collaborative problem-solving can significantly and effectively improve students’ attitudinal tendency, and the comprehensive effect is significant (ES = 1.17, z = 7.62, P < 0.01, 95% CI [0.87, 1.47]); nevertheless, it falls short in terms of improving students’ cognitive skills, having only an upper-middle impact (ES = 0.70, z = 11.55, P < 0.01, 95% CI [0.58, 0.82]).
As demonstrated by both the results and the discussion, there are varying degrees of beneficial effects on students’ critical thinking from all seven moderating factors, which were found across 36 studies. In this context, the teaching type (chi 2 = 7.20, P < 0.05), intervention duration (chi 2 = 12.18, P < 0.01), subject area (chi 2 = 13.36, P < 0.05), group size (chi 2 = 8.77, P < 0.05), and learning scaffold (chi 2 = 9.03, P < 0.01) all have a positive impact on critical thinking, and they can be viewed as important moderating factors that affect how critical thinking develops. Since the learning stage (chi 2 = 3.15, P = 0.21 > 0.05) and measuring tools (chi 2 = 0.08, P = 0.78 > 0.05) did not demonstrate any significant intergroup differences, we are unable to explain why these two factors are crucial in supporting the cultivation of critical thinking in the context of collaborative problem-solving.
Data availability
All data generated or analyzed during this study are included within the article and its supplementary information files, and the supplementary information files are available in the Dataverse repository: https://doi.org/10.7910/DVN/IPFJO6 .
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Acknowledgements
This research was supported by the graduate scientific research and innovation project of Xinjiang Uygur Autonomous Region named “Research on in-depth learning of high school information technology courses for the cultivation of computing thinking” (No. XJ2022G190) and the independent innovation fund project for doctoral students of the College of Educational Science of Xinjiang Normal University named “Research on project-based teaching of high school information technology courses from the perspective of discipline core literacy” (No. XJNUJKYA2003).
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Xu, E., Wang, W. & Wang, Q. The effectiveness of collaborative problem solving in promoting students’ critical thinking: A meta-analysis based on empirical literature. Humanit Soc Sci Commun 10 , 16 (2023). https://doi.org/10.1057/s41599-023-01508-1
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Problem-Solving Method in Teaching
The problem-solving method is a highly effective teaching strategy that is designed to help students develop critical thinking skills and problem-solving abilities . It involves providing students with real-world problems and challenges that require them to apply their knowledge, skills, and creativity to find solutions. This method encourages active learning, promotes collaboration, and allows students to take ownership of their learning.
Table of Contents
Definition of problem-solving method.
Problem-solving is a process of identifying, analyzing, and resolving problems. The problem-solving method in teaching involves providing students with real-world problems that they must solve through collaboration and critical thinking. This method encourages students to apply their knowledge and creativity to develop solutions that are effective and practical.
Meaning of Problem-Solving Method
The meaning and Definition of problem-solving are given by different Scholars. These are-
Woodworth and Marquis(1948) : Problem-solving behavior occurs in novel or difficult situations in which a solution is not obtainable by the habitual methods of applying concepts and principles derived from past experience in very similar situations.
Skinner (1968): Problem-solving is a process of overcoming difficulties that appear to interfere with the attainment of a goal. It is the procedure of making adjustments in spite of interference
Benefits of Problem-Solving Method
The problem-solving method has several benefits for both students and teachers. These benefits include:
Encourages active learning: The problem-solving method encourages students to actively participate in their own learning by engaging them in real-world problems that require critical thinking and collaboration
Promotes collaboration: Problem-solving requires students to work together to find solutions. This promotes teamwork, communication, and cooperation.
Builds critical thinking skills: The problem-solving method helps students develop critical thinking skills by providing them with opportunities to analyze and evaluate problems
Increases motivation: When students are engaged in solving real-world problems, they are more motivated to learn and apply their knowledge.
Enhances creativity: The problem-solving method encourages students to be creative in finding solutions to problems.
Steps in Problem-Solving Method
The problem-solving method involves several steps that teachers can use to guide their students. These steps include
Identifying the problem: The first step in problem-solving is identifying the problem that needs to be solved. Teachers can present students with a real-world problem or challenge that requires critical thinking and collaboration.
Analyzing the problem: Once the problem is identified, students should analyze it to determine its scope and underlying causes.
Generating solutions: After analyzing the problem, students should generate possible solutions. This step requires creativity and critical thinking.
Evaluating solutions: The next step is to evaluate each solution based on its effectiveness and practicality
Selecting the best solution: The final step is to select the best solution and implement it.
Verification of the concluded solution or Hypothesis
The solution arrived at or the conclusion drawn must be further verified by utilizing it in solving various other likewise problems. In case, the derived solution helps in solving these problems, then and only then if one is free to agree with his finding regarding the solution. The verified solution may then become a useful product of his problem-solving behavior that can be utilized in solving further problems. The above steps can be utilized in solving various problems thereby fostering creative thinking ability in an individual.
The problem-solving method is an effective teaching strategy that promotes critical thinking, creativity, and collaboration. It provides students with real-world problems that require them to apply their knowledge and skills to find solutions. By using the problem-solving method, teachers can help their students develop the skills they need to succeed in school and in life.
Jonassen, D. (2011). Learning to solve problems: A handbook for designing problem-solving learning environments. Routledge.
Hmelo-Silver, C. E. (2004). Problem-based learning: What and how do students learn? Educational Psychology Review, 16(3), 235-266.
Mergendoller, J. R., Maxwell, N. L., & Bellisimo, Y. (2006). The effectiveness of problem-based instruction: A comparative study of instructional methods and student characteristics. Interdisciplinary Journal of Problem-based Learning, 1(2), 49-69.
Richey, R. C., Klein, J. D., & Tracey, M. W. (2011). The instructional design knowledge base: Theory, research, and practice. Routledge.
Savery, J. R., & Duffy, T. M. (2001). Problem-based learning: An instructional model and its constructivist framework. CRLT Technical Report No. 16-01, University of Michigan. Wojcikowski, J. (2013). Solving real-world problems through problem-based learning. College Teaching, 61(4), 153-156
What is Problem Solving? (Steps, Techniques, Examples)
By Status.net Editorial Team on May 7, 2023 — 5 minutes to read
What Is Problem Solving?
Definition and importance.
Problem solving is the process of finding solutions to obstacles or challenges you encounter in your life or work. It is a crucial skill that allows you to tackle complex situations, adapt to changes, and overcome difficulties with ease. Mastering this ability will contribute to both your personal and professional growth, leading to more successful outcomes and better decision-making.
Problem-Solving Steps
The problem-solving process typically includes the following steps:
Identify the issue : Recognize the problem that needs to be solved.
Analyze the situation : Examine the issue in depth, gather all relevant information, and consider any limitations or constraints that may be present.
Generate potential solutions : Brainstorm a list of possible solutions to the issue, without immediately judging or evaluating them.
Evaluate options : Weigh the pros and cons of each potential solution, considering factors such as feasibility, effectiveness, and potential risks.
Select the best solution : Choose the option that best addresses the problem and aligns with your objectives.
Implement the solution : Put the selected solution into action and monitor the results to ensure it resolves the issue.
Review and learn : Reflect on the problem-solving process, identify any improvements or adjustments that can be made, and apply these learnings to future situations.
Defining the Problem
To start tackling a problem, first, identify and understand it. Analyzing the issue thoroughly helps to clarify its scope and nature. Ask questions to gather information and consider the problem from various angles. Some strategies to define the problem include:
Brainstorming with others
Asking the 5 Ws and 1 H (Who, What, When, Where, Why, and How)
Analyzing cause and effect
Creating a problem statement
Generating Solutions
Once the problem is clearly understood, brainstorm possible solutions. Think creatively and keep an open mind, as well as considering lessons from past experiences. Consider:
Creating a list of potential ideas to solve the problem
Grouping and categorizing similar solutions
Prioritizing potential solutions based on feasibility, cost, and resources required
Involving others to share diverse opinions and inputs
Evaluating and Selecting Solutions
Evaluate each potential solution, weighing its pros and cons. To facilitate decision-making, use techniques such as:
After evaluating, choose the most suitable solution based on effectiveness, cost, and time constraints.
Implementing and Monitoring the Solution
Implement the chosen solution and monitor its progress. Key actions include:
Communicating the solution to relevant parties
Setting timelines and milestones
Assigning tasks and responsibilities
Monitoring the solution and making adjustments as necessary
Evaluating the effectiveness of the solution after implementation
Utilize feedback from stakeholders and consider potential improvements. Remember that problem-solving is an ongoing process that can always be refined and enhanced.
Problem-Solving Techniques
During each step, you may find it helpful to utilize various problem-solving techniques, such as:
Brainstorming : A free-flowing, open-minded session where ideas are generated and listed without judgment, to encourage creativity and innovative thinking.
Root cause analysis : A method that explores the underlying causes of a problem to find the most effective solution rather than addressing superficial symptoms.
SWOT analysis : A tool used to evaluate the strengths, weaknesses, opportunities, and threats related to a problem or decision, providing a comprehensive view of the situation.
Mind mapping : A visual technique that uses diagrams to organize and connect ideas, helping to identify patterns, relationships, and possible solutions.
Brainstorming
When facing a problem, start by conducting a brainstorming session. Gather your team and encourage an open discussion where everyone contributes ideas, no matter how outlandish they may seem. This helps you:
Generate a diverse range of solutions
Encourage all team members to participate
Foster creative thinking
When brainstorming, remember to:
Reserve judgment until the session is over
Encourage wild ideas
Combine and improve upon ideas
Root Cause Analysis
For effective problem-solving, identifying the root cause of the issue at hand is crucial. Try these methods:
5 Whys : Ask “why” five times to get to the underlying cause.
Fishbone Diagram : Create a diagram representing the problem and break it down into categories of potential causes.
Pareto Analysis : Determine the few most significant causes underlying the majority of problems.
SWOT Analysis
SWOT analysis helps you examine the Strengths, Weaknesses, Opportunities, and Threats related to your problem. To perform a SWOT analysis:
List your problem’s strengths, such as relevant resources or strong partnerships.
Identify its weaknesses, such as knowledge gaps or limited resources.
Explore opportunities, like trends or new technologies, that could help solve the problem.
Recognize potential threats, like competition or regulatory barriers.
SWOT analysis aids in understanding the internal and external factors affecting the problem, which can help guide your solution.
Mind Mapping
A mind map is a visual representation of your problem and potential solutions. It enables you to organize information in a structured and intuitive manner. To create a mind map:
Write the problem in the center of a blank page.
Draw branches from the central problem to related sub-problems or contributing factors.
Add more branches to represent potential solutions or further ideas.
Mind mapping allows you to visually see connections between ideas and promotes creativity in problem-solving.
Examples of Problem Solving in Various Contexts
In the business world, you might encounter problems related to finances, operations, or communication. Applying problem-solving skills in these situations could look like:
Identifying areas of improvement in your company’s financial performance and implementing cost-saving measures
Resolving internal conflicts among team members by listening and understanding different perspectives, then proposing and negotiating solutions
Streamlining a process for better productivity by removing redundancies, automating tasks, or re-allocating resources
In educational contexts, problem-solving can be seen in various aspects, such as:
Addressing a gap in students’ understanding by employing diverse teaching methods to cater to different learning styles
Developing a strategy for successful time management to balance academic responsibilities and extracurricular activities
Seeking resources and support to provide equal opportunities for learners with special needs or disabilities
Everyday life is full of challenges that require problem-solving skills. Some examples include:
Overcoming a personal obstacle, such as improving your fitness level, by establishing achievable goals, measuring progress, and adjusting your approach accordingly
Navigating a new environment or city by researching your surroundings, asking for directions, or using technology like GPS to guide you
Dealing with a sudden change, like a change in your work schedule, by assessing the situation, identifying potential impacts, and adapting your plans to accommodate the change.
How to Resolve Employee Conflict at Work [Steps, Tips, Examples]
How to Write Inspiring Core Values? 5 Steps with Examples
You will often see beach clean-up drives being publicized in coastal cities. There are already dustbins available on the beaches,…
You will often see beach clean-up drives being publicized in coastal cities. There are already dustbins available on the beaches, so why do people need to organize these drives? It’s evident that despite advertising and posting anti-littering messages, some of us don’t follow the rules.
Temporary food stalls and shops make it even more difficult to keep the beaches clean. Since people can’t ask the shopkeepers to relocate or prevent every single person from littering, the clean-up drive is needed. This is an ideal example of problem-solving psychology in humans. ( 230-fifth.com ) So, what is problem-solving? Let’s find out.
What Is Problem-Solving?
At its simplest, the meaning of problem-solving is the process of defining a problem, determining its cause, and implementing a solution. The definition of problem-solving is rooted in the fact that as humans, we exert control over our environment through solutions. We move forward in life when we solve problems and make decisions.
We can better define the problem-solving process through a series of important steps.
Identify The Problem:
This step isn’t as simple as it sounds. Most times, we mistakenly identify the consequences of a problem rather than the problem itself. It’s important that we’re careful to identify the actual problem and not just its symptoms.
Define The Problem:
Once the problem has been identified correctly, you should define it. This step can help clarify what needs to be addressed and for what purpose.
Form A Strategy:
Develop a strategy to solve your problem. Defining an approach will provide direction and clarity on the next steps.
Organize The Information:
Organizing information systematically will help you determine whether something is missing. The more information you have, the easier it’ll become for you to arrive at a solution.
Allocate Resources:
We may not always be armed with the necessary resources to solve a problem. Before you commit to implementing a solution for a problem, you should determine the availability of different resources—money, time and other costs.
Track Progress:
The true meaning of problem-solving is to work towards an objective. If you measure your progress, you can evaluate whether you’re on track. You could revise your strategies if you don’t notice the desired level of progress.
Evaluate The Results:
After you spot a solution, evaluate the results to determine whether it’s the best possible solution. For example, you can evaluate the success of a fitness routine after several weeks of exercise.
Meaning Of Problem-Solving Skill
Now that we’ve established the definition of problem-solving psychology in humans, let’s look at how we utilize our problem-solving skills. These skills help you determine the source of a problem and how to effectively determine the solution. Problem-solving skills aren’t innate and can be mastered over time. Here are some important skills that are beneficial for finding solutions.
Communication
Communication is a critical skill when you have to work in teams. If you and your colleagues have to work on a project together, you’ll have to collaborate with each other. In case of differences of opinion, you should be able to listen attentively and respond respectfully in order to successfully arrive at a solution.
As a problem-solver, you need to be able to research and identify underlying causes. You should never treat a problem lightly. In-depth study is imperative because often people identify only the symptoms and not the actual problem.
Once you have researched and identified the factors causing a problem, start working towards developing solutions. Your analytical skills can help you differentiate between effective and ineffective solutions.
Decision-Making
You’ll have to make a decision after you’ve identified the source and methods of solving a problem. If you’ve done your research and applied your analytical skills effectively, it’ll become easier for you to take a call or a decision.
Organizations really value decisive problem-solvers. Harappa Education’s Defining Problems course will guide you on the path to developing a problem-solving mindset. Learn how to identify the different types of problems using the Types of Problems framework. Additionally, the SMART framework, which is a five-point tool, will teach you to create specific and actionable objectives to address problem statements and arrive at solutions.
Explore topics & skills such as Problem Solving Skills , PICK Chart , How to Solve Problems & Barriers to Problem Solving from our Harappa Diaries blog section and develop your skills.
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The Case for College in the Era of Online Learning
Robert Walker
In-person education provides valuable experiences, opportunities, and skills that can’t be replicated online.
Does pursuing a college education still make sense in the age of online learning and AI — when we have access to information for free via the internet? The problem with this question is that it frames college as an information gatekeeper, misunderstanding much of its value. For many, higher education institutions offer more than that: a transformative journey where students can network and develop transferable soft skills that require teamwork and repetition. You can maximize your college experience by leaning into these opportunities while simultaneously staying up to date with the latest technological trends. By being agile, networking vigorously, cultivating problem-solving skills, and seeking learning opportunities in the real world while in school, you can prepare yourself for a successful career.
Today, we have access to more information than ever before. YouTube and TikTok can provide us with in-depth learning opportunities for free — from professional development tips to AI tutorials . In more recent years, large language models like ChatGPT and Gemini have shown they can answer almost any question that comes to mind with an increasing level of accuracy .
RW Robert Walker is the director of high school admissions at University of Advancing Technology. Walker has over 12 years of in-depth experience in recruitment and technology, has a genuine passion helping others achieve their educations dream,s and holds advanced degrees in technology leadership and cyber security.
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No, Kamala Harris Didn't Say 'the Problem of Solving a Problem Is Not a Problem'
The purported quote continued, "but when a problem solves a problem without any problem, then the problem is not at all a problem.", jordan liles, published july 24, 2024.
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According to memes and social media posts, U.S. Vice President Kamala Harris is rumored to have once opined about dealing with problems, problems and more problems. The purported quote reads, "The problem of solving a problem is not a problem, but when a problem solves a problem without any problem, then the problem is not at all a problem."
For example, a reverse-image search found numerous postings of the quote in meme and text form from 2023 and 2024 on America's Best Pics and Videos , Facebook , iFunny , Imgflip and X . Some users also shared the quote after President Joe Biden dropped out of the 2024 election and endorsed Harris.
In a more prominent example, two-time, Oscar-nominated actor James Woods posted one of the most engaged-with shares of the quote meme with Harris' name. Woods captioned his June 15, 2024, post ( archived ) with the words "DEI VP" — a reference to some right-wing disagreements with efforts toward promoting initiatives regarding diversity, equity and inclusion.
However, we uncovered no video, audio or other type of documentary evidence suggesting Harris ever spoke or wrote the words in the quote.
In our research of the quote, we examined a Reddit thread on the r/Conservative subreddit featuring a meme of Harris with the quote. One user replying to the Jan. 20, 2024, thread commented , "The fact that I can't tell if this is something she actually said because it sounds like something she would say is funny."
However, all that user – or any user in the thread – needed to do to research the quote was quickly and simply search online.
For example, we performed a Google search for the first few words of the quote: "the problem of solving a problem is not." Surrounding the words with quotation marks instructed Google to only display results for an exact match of our search.
As of July 2024, Google only displayed 14 links on two pages of search results. None of the results brought forth any information suggesting video, audio or other evidence existed of Harris saying or writing the quote.
If the quote truly originated from Harris, political websites — primarily right-wing blogs — would likely have widely covered the quote. However, we located no such coverage.
We will update this report if further details come to light.
Evon, Dan. "Snopes Tips: A Guide To Performing Reverse Image Searches." Snopes , 22 Mar. 2022, https://www.snopes.com//articles/400681/how-to-perform-reverse-image-searches/.
Make students articulate their problem solving process . In a one-on-one tutoring session, ask the student to work his/her problem out loud. This slows down the thinking process, making it more accurate and allowing you to access understanding. When working with larger groups you can ask students to provide a written "two-column solution.".
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COMMENTS
Make students articulate their problem solving process . In a one-on-one tutoring session, ask the student to work his/her problem out loud. This slows down the thinking process, making it more accurate and allowing you to access understanding. When working with larger groups you can ask students to provide a written "two-column solution.".
The 4-Step Problem-Solving Process. This document is the third in a series intended to help school and district leaders maximize the effectiveness and fluidity of their multi-tiered system of supports (MTSS) across different learning environments. Specifically, the document is designed to support the use of problem solving to improve outcomes ...
The three steps before problem solving: we call them the K-W-I. The "K" stands for "know" and requires students to identify what they already know about a problem. The goal in this step of the routine is two-fold. First, the student needs to analyze the problem and identify what is happening within the context of the problem.
This process enhances their critical thinking skills and creativity, as well as their problem-solving skills. Unlike traditional assessments based on memorization or reciting facts, performance-based assessments focus on the students' decisions and solutions, and through these tasks students learn to bridge the gap between theory and practice.
Some common problem-solving strategies are: compute; simplify; use an equation; make a model, diagram, table, or chart; or work backwards. Choose the best strategy. Help students to choose the best strategy by reminding them again what they are required to find or calculate. Be patient.
Education for Problem Solving By using broad definitions for problem solving and education, we can show students how they already are using productive thinking to solve problems many times every day, whenever they try to "make things better" in some way.. Problem Solving: a problem is an opportunity, in any area of life, to make things better.Whenever a decision-and-action helps you ...
Overview of the Problem-Solving Mental Process. Problem-solving is a mental process that involves discovering, analyzing, and solving problems. The ultimate goal of problem-solving is to overcome obstacles and find a solution that best resolves the issue. The best strategy for solving a problem depends largely on the unique situation.
The three steps before problem-solving: We call them the K-W-I. The "K" stands for "know" and requires students to identify what they already know about a problem. The goal in this step of ...
Critical thinking involves asking questions, defining a problem, examining evidence, analyzing assumptions and biases, avoiding emotional reasoning, avoiding oversimplification, considering other interpretations, and tolerating ambiguity. Dealing with ambiguity is also seen by Strohm & Baukus (1995) as an essential part of critical thinking ...
CPS is a comprehensive system built on our own natural thinking processes that deliberately ignites creative thinking and produces innovative solutions. Through alternating phases of divergent and convergent thinking, CPS provides a process for managing thinking and action, while avoiding premature or inappropriate judgment. It is built upon a ...
Problem-solving is the ability to identify and solve problems by applying appropriate skills systematically. Problem-solving is a process—an ongoing activity in which we take what we know to discover what we don't know. It involves overcoming obstacles by generating hypo-theses, testing those predictions, and arriving at satisfactory solutions.
Teaching problem solving: Let students get 'stuck' and 'unstuck'. This is the second in a six-part blog series on teaching 21st century skills, including problem solving , metacognition ...
Strategies to assist problem solving. Just as there are cognitive obstacles to problem solving, there are also general strategies that help the process be successful, regardless of the specific content of a problem (Thagard, 2005). One helpful strategy is problem analysis—identifying the parts of the problem and working on each part ...
Problem solving in mathematics education has been a prominent research field that aims at understanding and relating the processes involved in solving problems to students' development of mathematical knowledge and problem solving competencies. ... the problem solving process is ultimately a dialogue between the problem solver's prior ...
Problem-solving knowledge is, conceptually, of two kinds. Declarative knowledge is knowing that something is the case. It is knowledge of facts, theories, events, and objects. Proce-dural knowledge is knowing how to do something. It includes motor skills, cognitive skills, and cognitive strategies. Both declarative and procedural knowledge are ...
Finding a suitable solution for issues can be accomplished by following the basic four-step problem-solving process and methodology outlined below. Step. Characteristics. 1. Define the problem. Differentiate fact from opinion. Specify underlying causes. Consult each faction involved for information. State the problem specifically.
S. olving. CPS is a proven method for approaching a problem or a challenge in an imaginative and innovative way. It helps you redefine the problems and opportunities you face, come up with new, innovative responses and solutions, and then take action. If you search the Internet for "Creative Problem Solving," you'll find many variations ...
Inductive-Learning. Inductive learning is the process of learning by example and observation. Students induce a general rule, concept, or principle from a set of observed examples. Deductive learning presents the idea first and demonstrates how it works—but this process simply isn't possible, or as effective, for the diversity of simultaneous explorations that occur with project-based ...
Problem-solving is the capacity to identify and describe a problem and generate solutions to fix it. Problem-solving involves other executive functioning behaviors as well, including attentional control, planning, and task initiation. Individuals might use time management, emotional control, or organization skills to solve problems as well.
The MTSS problem-solving model is a data-driven decision-making process that helps educators utilize and analyze interventions based on students' needs on a continual basis. Traditionally, the MTSS problem-solving model only involves four steps: Identifying the student's strengths and needs, based on data.
Collaborative problem-solving is the organic integration of collaborative learning and problem-based learning, which takes learners as the center of the learning process and uses problems with ...
Problem-solving is a process of identifying, analyzing, and resolving problems. The problem-solving method in teaching involves providing students with real-world problems that they must solve through collaboration and critical thinking. This method encourages students to apply their knowledge and creativity to develop solutions that are ...
Problem Solving within a Multi-Tiered System of Supports (MTSS) Data-based problem solving is a critical component of an MTSS and is essential to improving educational outcomes for students across content areas, grade levels, and tiers. It is a team-based, collaborative process used to make decisions at all levels of the educational system ...
Problem solving is the process of finding solutions to obstacles or challenges you encounter in your life or work. It is a crucial skill that allows you to tackle complex situations, adapt to changes, and overcome difficulties with ease. ... Education. In educational contexts, problem-solving can be seen in various aspects, such as:
Here are the steps of a problem-solving process: 1. Defining the Problem. The first step in the process is often overlooked. To define the problem is to understand what it is that you're solving for. This is also where you outline and write down your purpose—what you want to achieve and why. Making sure you know what the problem is can make ...
At its simplest, the meaning of problem-solving is the process of defining a problem, determining its cause, and implementing a solution. The definition of problem-solving is rooted in the fact that as humans, we exert control over our environment through solutions. We move forward in life when we solve problems and make decisions.
By being agile, networking vigorously, cultivating problem-solving skills, and seeking learning opportunities in the real world while in school, you can prepare yourself for a successful career.
No, Kamala Harris Didn't Say 'the Problem of Solving a Problem Is Not a Problem' The purported quote continued, "but when a problem solves a problem without any problem, then the problem is not at ...
AI plays a crucial role in shaping kids' education, fostering future innovators. Introducing AI concepts early enhances STEM aptitude, developing critical skills like coding and problem-solving.