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Dynamic, data-driven decision-making in revenue management
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Online Algorithms For Revenue Management
dc.contributor.author | Broder, Josef | en_US | Rusmevichientong, Paat | en_US | Shmoys, David B | en_US |
dc.contributor.committeeMember | Nussbaum, Michael | en_US | 2012-12-17T13:50:53Z | 2016-12-30T06:47:00Z | 2011-08-31 | en_US | bibid: 7955478 | https://hdl.handle.net/1813/30671 | en_US | en_US | Online Learning | en_US |
dc.subject | Regret Minimization | en_US |
dc.subject | Revenue Management | en_US | Online Algorithms For Revenue Management | en_US | dissertation or thesis | en_US | Applied Mathematics | Cornell University | en_US | Doctor of Philosophy | Ph. D., Applied Mathematics |
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Revenue Management: New Features and Models Defended on Friday, 24 June 2005
Revenue management is the art of selling a fixed and perishable capacity of a product to those customers that generate the highest revenue. In recent years, revenue management has gained a lot of attention among both academics and practitioners and has grown into one of the most successful applications of operations research. This thesis provides an overview of revenue management techniques presented throughout the literature. More importantly, new techniques are constructed for hotel, airline and cargo revenue management problems to account for new features such as a rolling horizon, convertible seats and unique booking requests. Mathematical, stochastic and dynamic programming techniques are used to construct solution techniques which are evaluated in a simulated environment chosen in correspondence with practitioners. The results provide useful insights for practitioners and can be used to further develop and extend current revenue management techniques.
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Home > Hospitality > Theses & Dissertations
Hospitality Theses & Dissertations
Theses/dissertations from 2020 2020.
Exploring Mystery Shopping's Perceived Impacts on Integrated Resort Employees and Managers , Yoonju Chung
An Examination of the Role of Online Reviews for Niche Restaurant Segments: Casino Buffet Restaurants , Tevfik Demirciftci
Prosocial Rule-Breaking to Help Customers Among Hospitality Employees , Ankita Ghosh
Exploring the Airline Passengers’ Preferences of Inflight Foods , Eun Min Hwang
How Consumers Assess Multiple Cues: The Role of Dual Processing System on Hotel Booking Decisions , Eun Joo Kim
Consumers, Critics & Chromatography: An Analysis of 100-Point Wines , Gina Marano
Shattering the Glass: Will Gen Z Bring Us Closer to Gender Equality in US Hospitality Leadership? , Denise Holly Ramirez Molintas
A Nomological Network Analysis of Innovation in Hospitality Education and Industry , Robert H. Rippee
The Short and Long-Term Effectiveness of Online Sales Promotion Type and Fit in Hotels , Esra Topcuoglu
Organizational Symbolism and Employee Immersion, a Mixed Methods Investigation of Organizational Socialization Efficacy in the Hotel Industry , Jeffrey Michael Yedlin
Theses/Dissertations from 2019 2019
Meal Duration: Implications for Restaurant Revenue Management , Dale F. Billings
The Relationship between Motivation to Use Airbnb and Guests’ Repurchase Intention: Moderating Effect of Consideration Set , Wen Jiang
The Impact of Virtual Presence on Willingness to Book: The Moderating Role of Self-Construal and Gender , Sung Jun Joe
Examining the Role of Business Intelligence and Analytics in Hospitality Revenue Management , Anna I. Kharitonova
Mental Accounting and Unplanned Purchases in Online Booking: The Role of Discount, Impulse Buying, and Thinking Style , Esther L. Kim
The Effect of the Minimum Server Wage on Restaurant Guest Tipping Behavior and Perceptions , Jason Tang
Theses/Dissertations from 2018 2018
Managing Data-Driven Change: A Model of Unintended Deviation , Sang-Mun Ray Cho
Influencing Hawai‘i Hotel Patrons to Use Reef-Safe Sunscreens , Rochelle Good
A Cross-cultural Investigation of the Relationship between Customer Demographics and Hotel Room Price Perception , Jinhua Hong
Social Media Influencer Endorsement and Events: An Integrated Framework of Congruence , Jie Sun
Theses/Dissertations from 2017 2017
Price Prediction: Determining Changes in Stock Pricing through Sentiment Analysis of Online Consumer Reviews , Daryl F. Boykin
Examining the Decoy and the Phantom Decoy Effects on the Menu Item Choice , Yang-Su Chen
The Impact of Supportive Parenting on Career Confidence of Young Adults , Salma Ettefagh
Consumer Attitudes and Purchase Intentions of Cruises in China , Wenjia Han
Influence of Sustainability Reward Program on Meeting Planners’ Site Selection Decision and Perceived Value-for-Money , Shinyong (shawn) Jung
Impact of Ingredient Branding on the Hotel Brand: Spillover Effect of Branded Amenities , Eun Joo Kim
Esports Enthusiasts and Gamers: Motivations, Behaviors, and Attitudes Towards Gambling , John Lukasik
The Effects of Availability Heuristic Cues on Restaurant Purchase Decisions , Nadia Hanin Nazlan
Value Co-Creation Propositions: A Self-Determination Theory of Customer Acceptance, Trust and Wellbeing , Lenna V. Shulga
Understanding Transitions of Trust across Different Business Contexts: An Exploratory Sequential Mixed Methods Study , Sungsik Yoon
Theses/Dissertations from 2016 2016
The Effects of Source and Content on Types of Social Influence in Online Traveler Reviews , Laura A. Book
Connection or Competence: Emotional Labor Versus Service Quality as Antecedents to Customer Loyalty , Andrew Moreo
The Effect of Blackboard Tools on the Community of Inquiry and Learner Satisfaction with Learning Management System-Enabled Courses , Alice Swift
Investigating How Restaurant Week's Price Promotion Affects Diners' Online Perceptions , Jian Zhao
Theses/Dissertations from 2015 2015
Six Feet from Fame: Exploring Dark Tourism Motivation at Marilyn Monroe's Grave , Surjeet Baidwan
Understanding the Experience of Medicare Advantage Patients in a Health Maintenance Organization , Curtis E. Boldman
Exploring the Relationship Between Revenue Management and Hotel Loyalty Programs , Melissa Elizabeth Buckley
Examining the factors that impact work life balance for executive chefs , Lisa Nicole Cain
Understanding Employee Work Attitudes: An Integration of Psychological Contract Theory and Organizational Support Theory , Wen Chang
The Influence of Tier Level of Hotel Loyalty Programs on Guest Perceptions and Tolerance for Service Quality , Eunjin Choi
Perceptions toward the Value of Higher Education for Hotel Professionals in Las Vegas: A Case Study , Gary Lee Deel
The Effect of Florida’s Timeshare Resale Accountability Act and Securitization Announcements on Vacation Ownership Shareholder Wealth , James R. Drake, Iii
An Examination of U.S. restaurant firms' internationalization in a risk context , Soyeon Jung
The Impacts of a Smoking Ban on Gaming Volume and Customers' Satisfaction in the Casino Industry in South Korea , Sojeong Lee
Evaluating Event Effectiveness Across Alternate Platforms , Kristin Marie Malek
Patient Service Quality and Health Maintenance Organizations: Not an Oxymoron , Jessica Mcbeath
Impact of Menu Designs and Personal Dietary Behaviors on Young Millennials' Restaurant Menu Choices , Yuan Tian
Developing a Parasocial Relationship with Hotel Brands on Facebook: Will Millennials Differ from GenXers? , Yun Ying Zhong
Theses/Dissertations from 2014 2014
Table Games Revenue Management: A Bayesian Approach , Daryl F. Boykin
Work and Home-Life Balance: A Comparative Study of Hotel Employee Satisfaction in the West and Midwest , Amanda Connick
Revenue Management in a Multi-Channel Environment: The Effect of Pricing Strategies on Perceived Fairness , Lan Jiang
Golf Tourists at Two Courses in Las Vegas: A Demographic Profile , Brian Milford Jones
A Model of Hospitality Employee Engagement , Hee Jung Kang
Integrated Casino Resort Plan in Korea: The Perception of Korean Government Representatives , Donghwa Lee
The Hotel College First Year Experience at UNLV: Does it Make a Difference? , Jill Plumer
Factors Influencing the Perceived Impacts of Medical Tourism Development on Quality of Life , Courtney Suess
Chinese Outbound Tourists Food Consumption in the U.S.: An Extension of the Theory of Planned Behavior , Kaiyang Wu
Theses/Dissertations from 2013 2013
Mapping the Online Gambling E-Servicescape: Impact of Virtual Atmospherics on the Gambler's Experience , Brett Lillian Levine Abarbanel
How We Complain: The Effect of Personality on Consumer Complaint Channels , Riley Allen Berry
Motives for Different Types of Medical Travelers: An Analysis of the Current State of Academic Research on the Topic , Dan B. Cormany
The Impact of Anti-BYOD Policies on Generation Z Hospitality Employee's Engagement , Danny Crinson
The effectiveness of various green print advertising strategies for budget and luxury hotel segments , Safak Sahin
Assessing Revenue Managers' Level of Trust in Information Systems: An Exploratory Study of Las Vegas Casino Resorts , Landon Taylor Shores
The Impact of Airport Service Quality Dimension on Overall Airport Experience and Impression , Redha Widarsyah
Theses/Dissertations from 2012 2012
Impact of the 2003 Illinois Gaming Tax Rate Increase on Marketing Spending and Cross-State Substitution , Mikael Bengt Ahlgren
Self-image congruence with communication channels and its impact on reward program loyalty , Orie Berezan
Mega-renters: Who are they and how do they operate? , Stefan William Cosentino
From fandom to tourism: An examination of self-~expansion theory , So Jung Lee
The Marketing Effectiveness of Hotel Facebook Pages: From Perspectives of Customers and Messages , Xi Yu Leung
Evaluating the Impact of a New Casino Loyalty Program on Gaming Volume , Ji Hye Min
The effect of casino tax policy on short-run gaming development , Kahlil Philander
Restaurant Service Employees Organizational Commitment: Shared Gratuity versus Independent Gratuity Environments , Susan J. Roe
The Non-Gaming Business of the Gaming Industry: Evaluating the Contribution of Non-Gaming Amenities at a Casino-Resort Property , Elena Shampaner-Ghiassi
Room Service Principles and Practices: An Exploratory Study , Stanley Douglas Suboleski
Theses/Dissertations from 2011 2011
What is mission critical in the hotel guest room: Examining in-room guest empowerment technologies , Pelin Nasoz
Adjusting payroll with changes in business volumes: An examination of Nevada gaming properties , Toni A. Repetti
Credit Fluctuations and Lodging Firms: An Investigation of the Differing Capital Structures in the US Lodging Industry , Dipendra Singh
Examining revenue management practices in Las Vegas casino resorts , Arun Tanpanuwat
Financial performance and capacity analysis for the MICE industry in Las Vegas and the United States , Li-Ting Yang
Theses/Dissertations from 2010 2010
Management research in the hospitality and tourism industry , Xu Cheng
Structural model of effects of cultural factors on escalation of commitment through antecedents, agency, and negative framing effects , Woo-Sik Danny Choi
An Analysis of restaurant food safety violations: human factors, non-human factors, and food-borne illness , Jai Choung
Critical success factors in barbecue restaurants: Do operators and patrons agree? , John Raymond Farrish
A Mathematical approach for optimizing the casino slot floor: A linear programming application , Kasra Christopher Ghaharian
Illegal substance abuse in the full-service restaurant industry: An evaluation of pre-employment drug-testing , Miranda Kitterlin
Impact of hotel discount strategies on consumers’ emotion and behavior in the presence of high and low involvement consumers , Seung H. Lee
Estimating the future growth potential of Kangwon Land casino , Yunekyong Lee
Outcomes associated with a UNLV outdoor adventures' women's wilderness canoe trip , Joanna Leigh Libby
The Physical activity patterns and constraints of diverse female college students , Kathleen Victoria Minkel
A Study on eco-friendly merchandise in a resort retail environment , Lindsey C. Patrick
Room rate parity: A 2010 study of U.S. booking channels , Neven Sipic
An Analysis of supervisor’s gender and subordinate employees’ job satisfaction within the casino-entertainment industry , Nicholas J. Thomas
Theses/Dissertations from 2009 2009
Estimating the indirect contribution of sports books: Sports wagering as a driver of other in-house revenues , Brett L.L. Abarbanel
The GED and alternative learning center diploma as a factor in post-secondary persistence and success , Michael C. Autenrieth
The relationship between benefit satisfaction and intent to leave: A study of finance departments in Las Vegas , Jung-in Bae
Taiwanese gambling behaviors, perceptions, and attitudes , Che Hao Chang
Perspectives on timeshare ownership: An exploratory study of markets in China , Kai-Li Chi
The Efficacy of fragrance use for enhancing the slot machine gaming experience of casino patrons , Gael D. Hancock
Leadership Skills and Challenges in Hospitality Management Education , Valentini Kalargyrou
A Comprehensive structural model of factors influencing customers' intention to use biometrics in the hospitality industry , Jungsun Kim
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PhD and Masters Theses
ORC THESES AND THE ORC MISSION
The theses produced at the ORC are a principle way in which the ORC achieves its mission.
Whether you are a member of our doctoral degree (PhD) program or our master’s degree (SM) program in operations research, you will write a thesis based on original, independent research conducted under the guidance of our expert faculty.
Below you will find a listing by year of the research performed by ORC students.
Theses are available on the DSpace@MIT online archive. If you would like to request a copy of a thesis, please contact MIT Document Services at 617.253.5650 or [email protected] .
MIT Document Services owns the copyrights for all MIT student theses.
Hu, Kevin Predicting Risk and Optimizing Resilience of Digital and Physical Supply Chains, September 2024
Johnson, Nicholas André G Advances in Sparse and Low Rank Matrix Optimization for Machine Learning Applications, September 2024
Kim, Cheol Woo Predictive and Prescriptive Trees for Optimization and Control Problems, September 2024
Yao, Yuanfan (Evan) Advancements in Models and Algorithms for Management Science, September 2024
Zhai, Chen Wen (Sabrina) Advancements in Management Science: Applications to Online Retail, Healthcare, and Non-Profit Fundraising, September 2024
Boussioux, Léonard Multimodality: Models, Algorithms, and Applications, June 2023
Chen, Wenyu Optimization Methods for Machine Learning under Structural Constraints, June 2023
Cummings, Kayla Toward Microtransit: Design and Operations of Reservation-based Systems, September 2023
Digalakis, Vasileios Analytics under Variability, Volume, and Velocity with Applications to Sustainability and Healthcare, June 2023
Gilmour, Samuel Allocating Scarce Resources: Modeling and Optimization, June 2023
Gong, Xiaoyue Data-Driven Decision Making in Operations Management, June 2023
Liang, Jason Cheuk Nam Automated Data-driven Algorithm and Mechanism Design in Online Advertising Markets, June 2023
Na, Liangyuan Optimal Decision Making for Healthcare Operations: Models and Implementation, June 2023
Susan, Fransisca Online Combinatorial Optimization for Digital Marketplaces, June 2023
Wilde, Joshua Analytics-Enabled Quality and Safety Management Methods for High-Stakes Manufacturing Applications, February 2023
Zhao, Renbo New Theory and Algorithms for Convex Optimization with Non-Standard Structures, June 2023
Zheng, Andrew Experimentation and Control in Online Platforms, June 2023
Baek, Jackie Decision-Making Under Uncertainty: From Theory to Practice, September 2022
Coey, Christopher Daniel Lang Interior point and outer approximation methods for conic optimization, May 2022
Cohen, Peter L. Algorithmic Approaches to Nonparametric Causal Inference, May 2022
Cory-Wright, Ryan Integer and Matrix Optimization: A Nonlinear Approach, May 2022
Foncea Araneda , Patricio Tomas Learning and Optimization in Modern Retail, September 2022
Gibson, Emma Optimizing Healthcare Delivery in Resource-Limited, September 2022
Kapelevich, Lea Techniques for handling nonsymmetric cones in interior point algorithms, May 2022
Lahlou Kitane, Driss Sparsity in Machine Learning: Theory and Applications, February 2022
Li, Michael Lingzhi Algorithms for Large-scale Data Analytics and Applications to the COVID-19 Pandemic, February 2022
Meigs, Emily Information and Incentives in Online Platforms, September 2022
Papalexopoulos, Theodore P. Multi-Objective Optimization for Public Policy, May 2022
Paskov, Ivan Spassimirov Stable Machine Learning, February 2022.
Paynter, Jonathan Modeling Aspects of Military Readiness, May 2022
Skali Lami, Omar Predictive and Prescriptive Analytics in Operations Management, May 2022
Sobiesk, Matthew Machine Learning Algorithms and Applications in Health Care, February 2022
Spantidakis, Ioannis Constrained Inventory Optimization on Complex Warehouse Networks, September 2022
Wiberg, Holly Mika Data-driven healthcare via constraint learning and analytics, May 2022
Xu, Qingyang Financial and Analytic Innovations for Therapeutic Development, May 2022
Amar, Jonathan Z. Algorithmic Advancements in the Practice of Revenue Management, February 2021.
Bandi, Hari Improving Efficiency and Fairness in Machine Learning: a Discrete Optimization Approach, September 2021.
Delarue, Arthur Optimizing School Operations, June 2021.
Hazimeh, Hussein Sparse Learning using Discrete Optimization: Scalable Algorithms and Statistical Insights, September 2021.
Koduri, Nihal Essays on Decision Making Under Uncertainty, June 2021.
Orfanoudaki, Agni Novel Machine Learning Algorithms for Personalized Medicine and Insurance, June 2021.
Paulson, Elisabeth Healthy Food Access and Consumption: Informing Interventions Through Analytics, September 2021.
Renegar, Nicholas Predictive Analytics and Machine Learning for the Risk-Based Management of Agricultural Supply Chains, September 2021.
Sinha, Deeksha Optimization for Online Platforms, February 2021.
Berk, Lauren New Optimization Approaches to Matrix Factorization Problems with Connections to Natural Language Processing, June 2020.
Chodrow, Philip S. Structure, Dynamics, and Inference in Networks, September 2020.
Cohen-Hillel, Tamar Past Price and Trend Effects in Promotion Planning; from Prediction to Prescription, September 2020.
Gaudio, Julia Investigations in Applied Probability and High-Dimensional Statistics, June 2020.
Hu, Michael Leveraging Data Analytics to Improve Outpatient Healthcare Operations, February 2020.
Hunter, David New Approaches to Maximizing Influence in Large-Scale Social Networks, February 2020.
Lamperski, Jourdain Bernard Structural and Algorithmic Aspects of Linear Inequality Systems, September 2020.
Lu, Jing Probabilistic Models and Optimization Algorithms for Large-scale Transportation Problems, February 2020.
Pauphilet, Jean Algorithmic Advancements in Discrete Optimization Applications to Machine Learning and Healthcare Operations, June 2020.
Singhvi, Divya Data-Driven Decision Making in Online and Offine Retail, September 2020.
Singhvi, Somya Improving Farmers’ and Consumers’ Welfare in Agricultural Supply Chains via Data-driven Analytics and Modeling: From Theory to Practice, September 2020.
Sturt, Bradley Eli Dynamic Optimization in the Age of Big Data, June 2020.
Wang, Li Online and Offline Learning in Operations, September 2020.
Wang, Yuchen Interpretable Machine Learning Methods with Applications to Health Care, June 2020.
Yan, Julia From Data to Decisions in Urban Transit and Logistics, June 2020.
Zhang, Kevin Real-Time Calibration of Large-Scale Traffic Simulators: Achieving Efficiency Through the Use of Analytical Models, September 2020.
Baardman, Lennart Analytics in Promotional Pricing and Advertising, June 2019.
Beeler, Michael Francis Inference and Decision Models for Regulatory and Business Challenges in Low-Income Countries, September 2019.
Biggs, Max Prescriptive Analytics in Operations Problems: a Tree Ensemble Approach, September 2019.
Burq, Maximilien Dynamic Matching Algorithms, February, 2019.
Chen, Louis Lester Distributionally Robust Optimization with Marginals: Theory and Applications, September 2019.
Fields, Evan Demand Uncensored: Inferring Demand for Car-Sharing Mobility Services Using Data-Driven and Simulation-Based Techniques, February, 2019.
Hariss, Rim Data-driven Optimization with Behavioral Considerations: Applications to Pricing, September 2019.
Lu, Haihao Large-Scale Optimization Methods for Data-Science Applications, June 2019.
Martin, Sebastien The Edge of Large-Scale Optimization in Transportation and Machine Learning, June 2019.
McCord, Christopher George Data-Driven Dynamic Optimization with Auxiliary Covariates, June 2019.
Mellou, Konstantina Resource Scheduling and Optimization in Dynamic and Complex Transportation Settings, June 2019.
Mundru, Nishanth Predictive and Prescriptive Methods in Operations Research and Machine Learning: An Optimization Approach, June 2019.
Nambiar, Mila Data-driven Pricing and Inventory Management with Applications in Fashion Retail, September 2019.
Ng, Yee Sian Advances in Data-Driven Models for Transportation, June 2019.
Pawlowski, Colin Machine Learning for Problems with Missing and Uncertain Data with Applications to Personalized Medicine, June 2019.
Tay, Joel Integrated Robust and Adaptive Methods in the Heating Oil Industry, February, 2019.
Zadik, Ilias Computational and Statistical Challenges in High Dimensional Statistical Models, September 2019.
Amjad, Muhammad Jehangir Sequential Data Inference via Matrix Estimation: Causal Inference, Cricket and Retail, September 2018.
Chen, Chongli Daniel Operations Management in a Large Online Retailer: Inventory, Scheduling and Picking, September 2018.
Copenhaver, Martin Steven Sparsity and robustness in modern statistical estimation, June 2018.
Dunn, Jack William Optimal Trees for Prediction and Prescription, June 2018.
Galle, Virgile Optimization Models and Methods for Storage Yard Operations in Maritime Container Terminals, February 2018.
Goh, Chong Yang Learning with Structured Decision Constraints, June 2018.
Goh, Siong Thye Machine Learning Approaches to Challenging Problems: Interpretable Imbalanced Classification, Interpretable Density Estimation, and Causal Inference, June 2018.
Gutin, Eli Practical Applications of Large-Scale Stochastic Control for Learning and Optimization, September 2018.
Huchette, Joseph Andrew Advanced mixed-integer programming formulations: Methodology, computation, and application, June 2018.
Li, Andrew A. Algorithms for Large-Scale Personalization, June 2018.
Ma, Will (Wei) Dynamic, Data-driven Decision-making in Revenue Management, September 2018.
Owen, Zachary Davis Owen Revenue Management and Learning in Systems of Reusable Resources, June 2018.
Papush, Anna Data-Driven Methods for Personalized Product Recommendation Systems, February 2018.
Pixton, Clark Operational Decisions and Learning for Multiproduct Retail, June 2018.
Tracà, Stefano Regulating exploration in multi-armed bandit problems with time patterns and dying arms, June 2018.
Udwani, Rajan Vignettes on Robust Combinatorial Optimization, September 2018.
Wang, Shujing Improving Behavioral Decision Making in Operations and Food Safety Management, September 2018.
Zhuo, Ying Daisy New Algorithms in Machine Learning with Applications in Personalized Medicine, June 2018.
Aouad, Mohammed Revenue Management in Face of Choice Heterogeneity, September 2017.
Cheung, Wang Chi Data-driven Algorithms for Operational Problems, February 2017.
Eschenfeldt, Patrick Clark Multiserver Queueing Systems in Heavy Traffic, February 2017.
Flajolet, Arthur Adaptive Optimization Problems under Uncertainty with Limited Feedback, June 2017.
Gupta, Swati Combinatorial Structures in Online and Convex Optimization, June 2017.
Korolko, Nikita A Robust Optimization Approach to Online Problems, June 2017.
Kung, Jerry Lai An Analytics Approach to Problems in Health Care, June 2017.
Lubin, Miles Mixed-Integer Convex Optimization: Outer Approximation Algorithms and Modeling Power, September 2017.
Marks, Christopher E. Analytic Search Methods in Online Social Networks, June 2017.
Thraves Cortés-Monroy, Charles Mark New Applications in Revenue Management, June 2017.
Weinstein, Alexander Michael From Data to Decisions in Healthcare: An Optimization Perspective, June 2017.
Yan, Chiwei Airline Scheduling and Air Traffic Control: Incorporating Passenger and Airline Preferences and Uncertainty, September 2017.
Dunning, Iain Robert Advances in Robust and Adaptive Optimization: Algorithms, Software, and Insights, June 2016.
Grigas, Paul Methods for Convex Optimization and Statistical Learning, September 2016.
Misic, Velibor V. Data, Models and Decisions for Large-Scale Stochastic Optimization Problem, June 2016.
Remorov, Alexander Dynamic Trading and Behavioral Finance, June 2016.
Shaposhnik, Yaron Exploration vs. Exploitation: Reducing Uncertainty in Operational Problems, September 2016.
Shi, Peng Prediction and Optimization in School Choice, June 2016.
Wang, He Dynamic Learning and Optimization for Operations Management Problems, June 2016.
Youssef, Nataly Stochastic Analysis via Robust Optimization, February 2016.
Yuan, Rong Velocity-based Storage and Stowage Decisions in a Semi-automated Fulfillment System, September 2016.
Bisias, Dimitrios Applications of Optimal Portfolio Management, September 2015.
Calmon, Andre du Pin Reverse Logistics for Consumer Electronics: Forecasting Failures, Managing Inventory, and Matching Warranties, June 2015.
Cohen, Maxime C. Pricing for Retail, Social Networks and Green Technologies, September 2015.
Fagnan, David Erik Analytics for Financing Drug Development, June 2015.
Johnson, Kris Analytics for Online Markets, June 2015.
Kallus, Nathan From Data to Decisions Through New Interfaces Between Optimization and Statistics, June 2015.
King, Angela Regression under a Modern Optimization Lens, June 2015.
Letham, Benjamin Statistical Learning for Decision Making: Interpretability, Uncertainty, and Inference, June 2015.
Lin, Maokai Optimization and Equilibrium in Dynamic Networks and Applications in Traffic Systems, February 2015.
Silberholz, John Analytics for Improved Cancer Screening and Treatment, September 2015.
Wang, Hai Design and Operation of a Last Mile Transportation System, June 2015.
Anderson, Ross Michael Stochastic Models and Data Driven Simulations for Healthcare Operations, June 2014.
Elmachtoub, Adam Nabil New Approaches for Integrating Revenue and Supply Chain Management, September, 2014.
Gupta, Vishal Data-Driven Models for Uncertainty and Behavior, June 2014.
Leung, Ngai-Hang Zachary Three Essays in Operations Management, September, 2014.
Zhu, Zhe New Statistical Techniques for Designing Future Generation Retirement and Insurance Solutions, September, 2014.
Bandi, Chaithanya Tractable Stochastic Analysis in High Dimensions via Robust Optimization, June 2013.
Chiraphadhanakul, Virot Large-Scale Analytics and Optimization in Urban Transportation: Improving Public Transit and Its Integration with Vehicle-Sharing Services, June 2013.
Figueroa, Cristian Ricardo Emission Regulations in the Electricity Market: An Analysis from Consumers, Producers and Central Planner Perspectives, September 2013.
Fontana, Matthew William Optimal Routes for Electric Vehicles Facing Uncertainty, Congestion, and Energy Constraints, September 2013.
Keller, Philipp Wilhelm Tractable Multi-product Pricing under Discrete Choice Models, June 2013.
Lu, Xin Online Optimization Problems, June 2013.
Monsch, Matthieu Large Scale Prediction Models and Algorithms, September 2013.
O’Hair, Allison Kelly Personalized Diabetes Management, June 2013.
Simchi-Levi, David Effectiveness and Design of Sparse Process Flexibilities, June 2013.
Uichanco, Joline Ann Villaranda Data-driven Optimization and Analytics for Operations Management Applications, September 2013.
Acimovic, Jason Andrew Lowering Outbound Shipping Costs in an Online Retail Environment by Making Better Fulfillment and Replenishment Decisions, September 2012.
Chang, Allison An Integer Optimization Methods for Machine Learning, June 2012.
Frankovich, Michael Joseph Air Traffic Flow Management at Airports: A Unified Optimization Approach, September 2012.
Gupta, Shubham A Tractable Optimization Framework for Air Traffic Flow Management Addressing Fairness, Collaboration and Stochasticity, June 2012.
Lobel, Ruben Pricing and Incentive Design in Applications of Green Technology Subsidies and Revenue Management, June 2012.
Shi, Cong Provably Near-Optimal Algorithms for Multi-stage Stochastic Optimization Models in Operations Management, September 2012.
Sun, Wei Price of Anarchy in Supply Chains, Congested Systems and Joint Ventures, September 2012.
Telha Cornejo, Claudio Algorithms and Hardness Results for the Jump Number Problem, the Joint Replenishment Problem, and the Optimal Clustering of Frequency-Constrained Maintenance Jobs, February 2012.
Teytelman, Anna Modeling Reduction of Pandemic Influenza Using Pharmaceutical and Non-Pharmaceutical Interventions in a Heterogeneous Population, June 2012.
Zhong, Yuan Resource Allocation in Stochastic Processing Networks: Performance and Scaling, September 2012.
Becker, Adrian Bernard Druke Decomposition Methods for Large Scale Stochastic and Robust Optimization Problems, September 2011.
Chhaochhria, Pallav Forecast-driven Tactical Planning Models for Manufacturing Systems, September 2011.
Dunkel, Juliane The Gomory-Chv´atal Closure: Polyhedrality, Complexity, and Extensions, June 2011.
Goldberg, David Alan Large Scale Queueing Systems: Asymptotics and Insights, June 2011.
Kluberg, Lionel J. Competition and Loss of Eciency: From Electricity Markets to Pollution Control, June 2011.
Michalek Pfeil, Diana Optimization of Airport Terminal-Area Air Traffic Operations under Uncertain Weather Conditions, June 2011.
Mittal, Shashi Algorithms for Discrete, Non-Linear and Robust Optimization Problems with Applications in Scheduling and Service Operations, September 2011.
Rikun, Alexander Anatolyevich Applications of Robust Optimization to Queueing and Inventory Systems, June 2011.
Sun, Xu Andy Advances in Electric Power Systems: Robustness, Adaptability, and Fairness, September 2011.
Trichakis, Nikolaos K. Fairness in Operations: From Theory to Practice, June 2011.
Williams, Gareth Pierce Dynamic Order Allocation for Make-To-Order Manufacturing Networks: An Industrial Case Study of Optimization Under Uncertainty, June 2011.
Zarybnisky, Eric Jack Maintenance Scheduling for Modular Systems–Models and Algorithms, September 2011.
Bimpikis, Kostas Strategic Delay and Information Exchange in Endogenous Social Networks, September 2010.
Doan, Xuan Vinh Optimization under Moment, Robust, and Data-Driven Models of Uncertainty, February 2010.
Fearing, Douglas The Case for Coordination: Equity, Efficiency and Passenger Impacts in Air Traffic Flow Management, Septmeber 2010.
Iancu, Dan Andrei Adaptive Robust Optimization with Applications in Inventory and Revenue Management, Septmeber 2010.
Menjoge, Rajiv New Procedures for Visualizing Data and Diagnosing Regression Models, June 2010.
Weber, Theophane Correlation Decay and Decentralized Optimization in Graphical Models, February 2010.
Harsha, Pavithra – Mitigating Airport Congestion: Market Mechanisms and Airline Response Models, February 2009.
Lobel, Ilan – Social Networks: Rational Learning and Information Aggregation, September 2009.
Lu, Ye – Essays on Inventory, Pricing and Financial Trading Strategies, September 2009.
Nguyen, Tri-Dung – Robust Estimation, Regression and Ranking with Applications in Portfolio Optimization, June 2009.
Nigmatulina, Karima Robert – Modeling and Responding to Pandemic Influenza: Importance of Population Distributional Attributes and Non-Pharmaceutical Interventions, June 2009.
Stratila, Dan – Combinatorial Optimization Problems with Concave Costs, February 2009.
Bjarnadottir, Margret – Data-Driven Approach to Health Care: Applications Using Claims Data, September 2008.
Chandler, Lincoln J. – The Minority Achievement Gap in a Suburban School District, June 2008.
Czerwinski, David – Quality of Care and Drug Surveillance: A Data-Driven Perspective, June 2008.
Mamani, Hamed – Supply Chain Coordination and Influenza Vaccination, September 2008.
Pei, Pamela – Towards a Unified Theory of Procurement Contract Design: Production Flexibility, Spot Market Trading, and Contract Structure, June 2008.
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Harris, William Ray Anomaly Detection Methods for Unmanned Underwater Vehicle Performance Data, June 2015.
Lepird, John R. Multi-Objective Optimization of Next-Generation Aircraft Collision Avoidance Software, June 2015.
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Kim, Louis Y. Estimating Network Structure and Propagation Dynamics for an Infectious Disease: Towards Eective Vaccine Allocation, June 2014.
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Boyer, Christopher A. Statistical Methods for Forecasting and Estimating Passenger Willingness-to-Pay in Airline Revenue Management, June 2010.
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Rajagopalan, Shreevatsa Distributed Averaging in Dynamic Networks, September 2010.
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Revenue Management
Cite this chapter.
- Garrett J. van Ryzin &
- Kalyan T. Talluri
Part of the book series: International Series in Operations Research & Management Science ((ISOR,volume 56))
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van Ryzin, G.J., Talluri, K.T. (2003). Revenue Management. In: Hall, R.W. (eds) Handbook of Transportation Science. International Series in Operations Research & Management Science, vol 56. Springer, Boston, MA. https://doi.org/10.1007/0-306-48058-1_16
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Determinants of revenue management practices and their impacts on the financial performance of hotels in Kenya: a proposed theoretical framework
- Michael Murimi ORCID: orcid.org/0000-0002-9722-3344 1 ,
- Billy Wadongo 1 &
- Tom Olielo 1
Future Business Journal volume 7 , Article number: 2 ( 2021 ) Cite this article
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This conceptual paper aims at identifying a theoretical framework for the determinants of revenue management (RM) practices and their impacts on the financial performance of hotels. To create this framework, a two-phased process is employed where the first stage involves an explicit examination of the literature related to practices of revenue management and their determinants and to hotel financial performance. The second stage involves an enhancement of the framework. The theoretical structure is developed based on past theoretical explanations, and empirical analysis is conducted in the fields of revenue management. The researchers propose a theoretical framework illustrating how revenue management practices and their determinants affect the financial performance of Kenyan hotels. The use of contingency theory and its justifications and inadequacies among studies on revenue management in hotels is highlighted. The methods highlighted by the reviewed theoretical framework may be utilized to organize revenue management (RM) practices and their determinants for Kenyan hotels. Measurements for the financial performance of hotels are also described. Last, the researchers call for empirical research that authenticates the proposed model using a cross-sectional survey. The present work can inspire scholars and specialists to determine how RM practices and their determinants impact the financial performance of hotels. By assimilating knowledge from numerous disciplines, this paper emphasizes aggregated awareness surrounding the conceptualization of RM, RM practices adopted in hotels, and the financial performance of hotels.
Introduction
The hotel sector is a fashionable sector and a significant player in development in Kenya. Kenya’s hotel sector is composed of classified and non-classified establishments according to the Tourism Regulatory Authority of Kenya. A total of 225 establishments are classified with a one-to-five star rating and host a total of 16,156 rooms and 26,786 beds [ 1 ]. Comparative data from the Kenya National Bureau of Statistics (KNBS) and CIEC data reveal that the occupancy rates of hotels in different regions are below average and vary greatly. Kenya’s Hotel Bed occupancy rate was at 30.800% in 2019, reflecting a decrease from the previous level of 32.500% in 2018, and averaged at 36.250% from 2002 to 2019 [ 2 ]. Occupancy problems changes during peak seasons. Most hotels contract themselves out, due to inadequate space and rooms resulting from previous low season bookings associated with high discounts, such that when the high season arrives, they are incapable of realizing the maximum revenues possible [ 3 , 4 ].
Adverse effects of contingency factors such as seasonality and internal determinants within the sector will continue to influence Kenya’s hotel industry, denying hotels not only stable occupancy rates but also chances to achieve the maximum possible hotel room rates and total revenues. Irrespective of the massive assurances and enhancements of systems of revenue management used by hospitality facilities, there has been inadequate research on the impacts of RM practices within this sector in Kenya. This paper focuses on determining factors of RM practices, practices of RM applied in hotels, and the financial performance of Kenyan hotels. Further, the paper specifies the relationships between these determinants and the financial performance of hotels. The paper in turn provides pertinent information for diagnosing and discovering appropriate explanations for declining occupancy levels among Kenyan hotels.
Contingency theory offers a guide for the development of propositions for study. There has been an absence of replications of contingency investigations of diverse sceneries such as those of the hotel sector in developing countries [ 5 ]. Further, a limited focus on current facets of RM practices restricts the capacity to generalize and revive contingency theory through other major academic domains [ 6 ]. The use of recommended perspectives from contingency research in determining and opposing the connections between aspects of contingency and RM practices supporting this proposed theoretical framework has followed [ 6 ]. Throughout the years, researchers have confirmed an association between factors shaping contingency and performance in different organizations [ 6 , 7 , 8 , 9 ]. Last, this paper responds to earlier demands for more studies of the hotel sector related to practices of revenue management [ 10 , 11 , 12 ].
This section presents the main body of the paper under the following subheadings: practices of revenue management in hotels; financial performance of hotels; relationships between revenue management practices and the financial performance of hotels; and contributions of contingency theory to the present study and research implications and contributions (Fig. 1 ).
Proposed theoretical framework (Authors, 2020)
Practices of revenue management in hotels
Expansion and developments of revenue management may be fortified through performance management outfits, including marketing and appraising, booking automation, and the improvement of Worldwide Distribution Systems [ 13 ]. Experts of revenue management rely on tools such as reliable data, valuing, and user-friendliness and demand anticipation to ensure the expansion of organizational capacity [ 14 ]. Practices of revenue management are substantial when the following supplementary circumstances prevail; fixed capacity, transitory inventory, market fragmentation of demand, reservation structure where products and services are sold before their consumption; and changes in demands and low costs of marginal deals and high pricing policies [ 15 ]. Revenue management deeds are intricate and span several areas [ 16 ].
Revenue management research has drawn attention in recent decades from scholars and professionals focused on areas such as RM uses, processes, and structures. There has been a rise in RM models such as the hedonic price model for measuring the impacts of various factors on hotel prices [ 17 ], the successive consumer decision procedures model [ 18 ], dynamic and deterministic programming models, used to manage matters of RM in hotels [ 19 ], RM implementation and strategy models [ 10 ], the choice model [ 20 ], the room intensification integrated model for hotel proceeds [ 21 ], forecasting models [ 22 ], and the multinomial logit model for RM [ 23 ].
Few studies have explored the expansion and approval of revenue management practices within hospitality facilities. One such study is grounded on theories of transaction cost economics and the resource-based view [ 10 ], while others are based on grounded theory [ 24 , 25 ] and the theory of systems [ 11 ]. Contingency theory-based research in the domain of revenue management practices has been scarce. Consequently, it is essential to address this research gap. To date, the cumulative implications of practicing revenue management mostly in hospitality facilities have not been adequately covered in scholarly work. As far as strategies are concerned, practices of RM in hotels are entering into strategic roles from tactical roles, including those of advertising, sales, accounting, and channel distribution [ 26 ]. For instance, as changes take place, revenue management must use appropriate tools such as mobile applications and social media [ 26 , 27 , 28 ]. The use of social media in combination with RM functions results in novel practices that produce useful content for customers, generating additional revenues [ 29 ]. Revenue streams from workspaces, catering, food and beverage services, and retail, among other services, when effectively coordinated with revenues from room bookings, increase total hotel revenues and empower facilities to realize their goals of amplifying profits in extremely stern markets [ 30 ].
Research on revenue management is in its infancy [ 10 ]. More empirical studies in hospitality management should be done with a focus on key areas such as policy execution in RM [ 11 ]. Future empirical studies on RM should scrutinize whether findings are based on conditions of the hotel sectors or if hotels are failing to implement practical RM systems for various motives [ 12 ]. Research on the growing significance of ancillary hotel revenue has been limited. Previous studies provide little empirical proof of sensible applications of RM and of such systems in the hospitality sector. There is a continuous demand for empirical investigations on revenue management in the hospitality sector. Further, there is limited research on RM practices applied in the hotel sector from [ 10 , 11 , 12 ]. Therefore, a wide gap exists between the hypothetical development of RM and authentic applications of RM in hotels as highlighted by academicians and professionals, laying a foundation for the development of our theoretical framework.
Determinants of revenue management
The following internal features of a hotel have been revealed to have an impact on aspects of revenue management. Star ratings show a significant association with RevPAR and have a considerable impact on revenue management [ 31 ]. Sainaghi [ 32 ] suggested that when a hotel facility is located in a central location, this increases the approximated worth of its RevPAR. Hotel size shows an indirect relation between the number of guest rooms and RevPAR, and the number of employees adds value to occupancy and has an impact on RevPAR [ 32 ]. Hotel size and scale have been found to affect decision making regarding revenue management functions [ 33 ] . Founding and market orientation have an indirect relationship to RevPAR [ 32 ]. It is thus hypothesized that internal hotel factors such as room rates are related to the RM practices and financial performance of hotels.
Seasonality has some effects on hotel performance as a result of the misshaped schemes that result in alternative ways of using products in the tourism and hospitality industry [ 34 ]. Computerized RM necessitates the gathering of information and its interpretation for managerial use [ 35 ]. The hotel sector can be effected by delayed periods of vulnerability and unpredictability, economic volatility, variability in political circumstances, fear-based oppression, and pandemics [ 36 ]. Environmental dynamism resulting from changes in the market, clients, competition, and customer behavior significantly influences organizational performance [ 37 ]. Environmental complexities such as customer centralization, the differentiation of product and services, labor accessibility, and techniques brought about by technology have a positive influence on the performance of an organization [ 38 ]. It is thus hypothesized that there are relationships between seasonality, environmental dynamism, uncertainty, technological changes to RM practices and financial performance.
Financial performance of hotels
Hotel performance is believed to be the most influential facets hotel operation, affecting a hotel’s competitiveness among competitors and long-term effects on the financial sustainability of hotel [ 39 ]. The performance of a hotel is measured based on the total activities of various sub-sectors of the hotel industry [ 40 ]. In the recent past, researchers have carried out various studies on hotel performance and its metrics [ 12 , 33 , 41 , 42 , 43 , 44 ]. A mixed-method strategy that involves implementation strategies is linked to the highest levels of RevPAR [ 33 ]. Wadongo et al. [ 43 ] emphasized the need to codify and describe metrics for the performance of hotel indicators. The financial performance of hotels is usually quantified from the total revenue per available room [ 45 ]. Other metrics include the gross operating profit per available sq ft, revenue per available room [ 42 ], and the average rate per room [ 44 ]. These metrics are used as financial performance indicators for hotels and may be construed in returns [ 46 ]. Returns on investment may be used to measure performance [ 47 , 48 ].
Even though financial performance may be the focal impetus for embracing RM practices in hotels, empirical studies examining how RM practices are related to the financial performance of hotel have been limited. While studies on the financial performance of hotels have applied at most two indicators of performance, the proposed theoretical framework applies more metrics, including the gross operating profit per room, occupancy rates, the average rate per room, revenue per available room, and the total revenue per available room.
Relationships between RM practices and the financial performance of hotels
Several scholars have studied and found an association between hotel performance and RM practices, including payment policies regarding reservations [ 11 ], policies related to RM [ 49 ], pricing policies [ 50 ], revenue forecasting techniques [ 51 ], price optimization [ 52 ], social media strategies [ 29 ], accurate demand forecasting [ 53 ], non-mixed pricing [ 54 ], forecasting [ 55 ], RM system user benefit measurement [ 12 ], procedural room revenue maximization [ 56 ], and enhanced frameworks for the management of demand and optimization of prices [ 57 ].
More empirical hospitality management studies on key areas such as policy execution in RM have been called for Hernandez [ 11 ]. Future empirical studies on RM should scrutinize whether they are based on situational features of a hotel or if hotels are failing to implement practical RM systems for various purposes [ 12 ]. There is a need to understand cutting-edge revenue management strategies adopted in numerous settings and to further contribute to this emerging discipline by determining whether RM concepts can be generalized [ 10 , 11 ]. It is thus hypothesized that RM practices and policies and their implementation, techniques, and systems affect hotel financial performance.
Contributions of contingency theory to the present study
Contingency theory was developed from influential literature of the mid-1960s. The premise of contingency theory is that there is no exceptional arrangement performance management structure used by all or any organization at all times, though different organizations rely on influential and significant contingent situations [ 7 , 9 , 58 ]. Organization performance management is influenced by contingency factors such as innovation, technology, strategies, organizational initiatives, and external factors [ 6 ]. Hotel performance has also been found to be influenced by contingency elements such as a hotel’s dimensions, size, quality, and proximity to destinations such as towns and airports [ 8 ]. This hypothetical paper relies on the views of contingency research presented by Wadongo [ 6 ]. Wadongo proposes how to determine and oppose the connections between aspects of contingency and RM practices that provide an explanation for the projected theoretical framework. Over the years, researchers have confirmed an association between factors of contingency and performance in different organizations [ 6 , 7 , 8 , 9 ]. While past contingency research has conducted studies of one or two variables based on choice fit and linkage impacts, this is uncertain due to common elements among contingency factors. Further, most of these studies present hypothetical and methodological inadequacies resulting from examining few variables measurement errors and contradictory model results [ 7 ]. In addition, the predicted association between contingency factors studied and the performance of organizations has not been adequately explained [ 59 ]. As an example, the following factors have not been considered as probable amplifications of substantial associations, government support, risk-averse managers, high profit businesses, and a tendency to use what others liquidate. The associations are believed to be direct, while effects are said to equal, while some connections could also be curvilinear when several proportions of efficiency contingencies are considered [ 59 ].
An absence of replications of such investigations of diverse settings such as the hotel sector in developing countries and of a focus on present facets of RM practices restrict the ability to generalize and revive contingency theory through other major academic domains [ 5 ]. An analysis of related literature shows that it is essential to discover how contingency factors impact RM practices that have not been researched within the hotel sector. Regardless of the limitations of the theory of contingency raised, it is still a credible theory for pursuing a considerate association flanked by determinants of RM practices and hotel performance in the profoundly vibrant hotel industry.
It is thus hypothesized that a connection exists between contingency factors, practices of revenue management, and the financial performance of hotels. Three significant propositions based on existing ideas have been developed. The first suggests that contingency factors (internal and external determinants) affect revenue management practices. The second suggests that RM practices affect the financial performance of hotels. The third suggests that practices of revenue management mediate the relationship between hotel contingency factors and the financial performance of hotels.
Research implications and contributions
Generally, a theory aims at guiding practices and research of a particular filed; practice authorizes hypothesis testing, which produces investigations; these investigations enhance the building of hypotheses and selecting rules for practice; hence, hypothesis development and research interlink to create data for other fields [ 58 ]. RM researchers and hotel practitioners have been making constant calls for empirical investigations of RM practices; such studies are contributing to the growth of academic literature [ 10 , 11 , 12 ]. Nevertheless, studies focusing on RM practices and their influence on the financial performance of Kenyan hotels are scarce, and information on a theoretical framework for the same is limited. A theoretical framework is a structure that holds or strengthens a hypothesis that should be investigated and that illuminates why related research should be carried out [ 60 ].
Additionally, it is crucial to develop a theoretical framework that gives direction to subsequent investigations of RM practices used in hotels and to advance sound RM theorization on hotel management. To fill this gap, this paper proposes a theoretical framework. Further, based on contingency theory, which contemplates internal and external determinants, the paper contributes to the development of a standard and adaptable RM theory, RM practices, and the financial performance of hotels. The developed theoretical framework may fundamentally reinforce future investigations by supporting critical assessments of the theoretical suppositions, correlating the research with prevailing information, and enunciating the hypothetical foundations for study. The proposed framework can provide answers to “why and how” questions and identify the limitations associated with proposed generalizations. Further, the presented theoretical framework postulates that contingency determinants have a significant impact on the RM practices and financial performance of Kenyan hotels, illustrating appropriate hypotheses and propositions, and what should be measured.
Based on the arguments of contingency theory, the proposed hypothetical framework illuminates the impacts of contingency determinants on the revenue management and financial performance of Kenyan hotels. Past theoretical justifications and empirical studies of hotel management give direction in identifying the current theoretical framework. Highlights and validations for using the theory of contingency and its rare applications to studies on revenue management have been provided. RM practice and financial performance metrics have been adopted from past researches, modified, and accustomed as proposed. Three main propositions are made. The present work advances a theoretical framework that creates opportunities for future study. The paper does not present a completely new framework for RM practices of Kenyan hotels; rather, it proposes a theoretical framework that can guide practice and the development of hypotheses, and research on the RM practices of Kenyan hotels. Based on the literature from other academic disciplines, the paper strengthens the collective evidence for the conceptualization and description of revenue management and financial performance. This work presents an empirical study applying the proposed model through the use of a large cross-sectional survey. The proposed theoretical framework can help conceptualize and advance future studies on revenue management in hotels.
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Data sharing is not applicable to this article as no datasets were generated or analyzed during the current study.
Abbreviations
average daily rate
available room
gross operating profit per available room
Kenya National Bureau of Statistics
knowledge, skills, and abilities
revenue per available room
revenue per occupied room
revenue management system
return on investment
tourism regulatory authority
total revenue per available room
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The study is a result of a scholarship by Higher Education Loans Board (HELB) that paid the tuition fees for the study programme that led to generation of this paper.
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M.M. prepared the study from which theoretical framework paper has been extracted, while B.W. and T.O. have consistently been critiquing the work to help in polishing the study and the paper before submission for publication. All the authors have read and approved the final manuscript.
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Michael Murimi, is a student pursuing PhD in Hospitality Management at the Maseno University, Kenya, He holds a Bachelor of Science in Eco-tourism and Hospitality management degree from Egerton University, Kenya; a Master of science in Hospitality Management from Mount Kenya University. He is currently an assistant lecturer in Hospitality Management at Gretsa University, Kenya.
Billy Wadongo, is a senior lecturer in Maseno University, Kenya. He is also Managing Partner at SwiftCheck Kenya Consulting Ltd. He holds PhD in performance Management and Evaluation from University of Bedfordshire, MSc in Hospitality Management, and a BSc (First Class Hons) from Maseno University, Kenya, as well as a Diploma in Community Development and Project Planning and Management. Furthermore, he has previously worked as a lecturer in the UK and Kenya and published several peer-reviewed articles on performance management in international journals. Over the years, he has gained experience as performance management and measurement consultant and a training facilitator for corporates, publics, and non-profits in Kenya and the UK. In research and training, he is an active researcher in performance management and measurement, non-profit management, management accounting, qualitative, quantitative and mixed methods research designs, qualitative and quantitative data analysis, and training facilitation. He has gained vast experience in data collection and analysis. In particular, he has practical experience in sampling techniques (including LQAS), developing data collection instruments using Qualtrics Snap Surveys, Survey Monkey, KOBO; data collection and coding. He is excellent in qualitative data analysis (thematic and framework analysis) using QSR-NVIVO software and quantitative data analysis including factor analysis, multivariate statistics, time series, and structural equation modelling using IBM SPSS for windows, IBM-AMOS, STATA, Eviews, R software, Smart PLS, and EPInfo. Finally, he has demonstrated valuable experience in writing technical, research and evaluation reports as well as publications. More recently, Billy has gained certification in polygraph testing and analysis, EYEDetect systems, and fraud risk management.
Tom Olielo, is a senior lecturer Maseno University, Kenya. He holds a PhD Degree, Foods, Nutrition and Dietetics, Kenyatta University, MSc Degree, Food Science and Technology, Research, Nairobi University, MSc Degree, Food Science and Technology course, Zurich ETH Technical University, and BSc Degree, Agriculture, Nairobi University. He has published refereed journals and has served as a lecturer in senior management position in universities and public sector in Kenya.
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Murimi, M., Wadongo, B. & Olielo, T. Determinants of revenue management practices and their impacts on the financial performance of hotels in Kenya: a proposed theoretical framework. Futur Bus J 7 , 2 (2021). https://doi.org/10.1186/s43093-020-00050-9
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Received : 14 July 2020
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Published : 05 January 2021
DOI : https://doi.org/10.1186/s43093-020-00050-9
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- Contingency theory
- Determinants
- Determinants of the revenue management framework
- Hotels in Kenya
- Revenue management practices
- Financial performance of Kenyan hotels
- Revenue management
IMAGES
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Thesis Organization The present thesis takes the structure of a PhD by publication. Published papers: a) Revenue Management and Price Optimization Techniques in the Hotel Sector: A Critical Literature Review. Chapter 1. Vives, A., Jacob, M. and Payeras, M. Tourism Economics Volume 24 Issue 6 pp. 720-752, September 2018
Abstract. Motivated by applications in Revenue Management (RM), this thesis studies various problems in sequential decision-making and demand learning. In the first module, we consider a personalized RM setting, where items with limited inventories are recommended to heterogeneous customers sequentially visiting an e-commerce platform.
In the past few decades, revenue management played an increasingly important role in many industries ranging from fashion to retail, to travel, and to hospitality. Fol-lowing rapid growth after the deregulation of the US airline industry in the 1970s, revenue management became a key strategy for airlines as well as other businesses.
ONLINE ALGORITHMS FOR REVENUE MANAGEMENT Josef Meinrad Broder, Ph.D. Cornell University 2011 Traditional approaches to revenue management assume that a seller has a large degree of certainty about the market environment in which he operates. This dissertation focuses on the practice of revenue management in uncertain market
Cornell University Graduate School. Cornell Theses and Dissertations. Online Algorithms For Revenue Management.
n RM that call for the solution of high dimensional dy-namic programs. Nonetheless, moving beyond the "estimate, then optimize" paradigm in general. s likely to require some effort on the part of the algorithm designer. In a world where 1-2% gains in revenue have potentially large implication.
Video (online) Consult the top 50 dissertations / theses for your research on the topic 'Revenue management.'. Next to every source in the list of references, there is an 'Add to bibliography' button. Press on it, and we will generate automatically the bibliographic reference to the chosen work in the citation style you need: APA, MLA, Harvard ...
challenges. In this thesis, we study three revenue management problems in the sharing economy. In Chapter 2, we study the RM problem in crowdfunding. Crowdfunding has become a popular means of financing in recent years thanks to the establishment of platforms including Kickstarter and Indiegogo. Despite the popularity, according to the data we
Revenue management is the art of selling a fixed and perishable capacity of a product to those customers that generate the highest revenue. In recent years, revenue management has gained a lot of attention among both academics and practitioners and has grown into one of the most successful applications of operations research. This thesis provides an overview of revenue management techniques ...
Motivated by applications in Revenue Management (RM), this thesis studies various problems in sequential decision-making and demand learning. In the first module, we consider a personalized RM ...
One significant milestone in Revenue Management was Peter Belobaba's PhD thesis work, Air Travel Demand and Airline Seat Inventory Management (1987) which was a significant contribution to ...
Theses/Dissertations from 2014 PDF. Table Games Revenue Management: A Bayesian Approach, Daryl F. Boykin. PDF. Work and Home-Life Balance: A Comparative Study of Hotel Employee Satisfaction in the West and Midwest, Amanda Connick. PDF. Revenue Management in a Multi-Channel Environment: The Effect of Pricing Strategies on Perceived Fairness, Lan ...
Gorin, T. (2000) Airline revenue management: Sell-up and forecasting algorithms. PhD thesis, Massachusetts Institute of Technology. Guo, P., Xiao, B. and Li, J. (2008) Research on the method of demand forecasting without constraint for airline passenger revenue management. Journal of Transportation Engineering and Information 2 (6): 71-78.
Third principle of the Revenue Management is the forecasting of the demand. It means that a company try to predict its future sales based on the various elements as the r. sults of the previous years, or the seasonality of the product or services. In hospitality industry, hotels are able to do that.
One significant milestone in Revenue Management was Peter Belobaba's PhD thesis work, Air Travel Demand and Airline Seat Inventory Management (1987) which was a significant contribution to management of complexity, capacity allocation and real-time inventory solutions.
Amar, Jonathan Z. Algorithmic Advancements in the Practice of Revenue Management, February 2021. Bandi, Hari Improving Efficiency and Fairness in Machine Learning: a Discrete Optimization Approach, September 2021.. Delarue, Arthur Optimizing School Operations, June 2021.. Hazimeh, Hussein Sparse Learning using Discrete Optimization: Scalable Algorithms and Statistical Insights, September 2021.
Revenue Management: Hardcore Tactics for Market Domination. Broadway Books (Bantam, Doubleday, Dell Publishing Group), New York. Google Scholar. Curry, R. E. (1990). Optimal airline seat allocation with fare classes nested by origins and destinations. Transportation Science, 24:193-204.
Practices of revenue management in hotels. Expansion and developments of revenue management may be fortified through performance management outfits, including marketing and appraising, booking automation, and the improvement of Worldwide Distribution Systems [].Experts of revenue management rely on tools such as reliable data, valuing, and user-friendliness and demand anticipation to ensure ...
Revenue management plays a great role for achieving the national objective of any nation which enhances the economic development and social wellbeing of the society (Yusuf, 2012). Revenue management assists the scarce resources of a country to be spent in efficient and effective manner, by enabling the wise utilization of both the available and ...
With the recent rapid economic growth and fiscal development expectations in the global world, the effective administration of taxes plays a pivotal role in sustaining the financial health of nations.
International Journal of Economics, Business and Management Research Vol. 4, No. 09; 2020 ISSN: 2456-7760 www.ijebmr.com Page 96 EFFECTIVE TAX ADMINISTRATION AND REVENUE COLLECTION: KEY INDICATORS OF GOVERNMENT PERFORMANCE IN NIGERIA. Godwin Uhunoma OWENVBIUGIE1 Faculty of Management Sciences, Department of Accounting
The manager impacts the employees' performance in many ways. The manager's role is. o provide d. rection, set expectations, and lead employees (Capuzzi & Stauffer, 2006; Gilley. al., 1999). The manager may take on the role of performance coach to effectively communicate.
The results suggest that the optimal level of tax revenue for maximizing economic growth is approximately 18.00% of GDP for full transition economies, 18.50% for developing economies, and 23.00% ...