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Review any list of sought-after skills for leaders today, and you’re certain to find a range of advanced thinking skills, including critical thinking and strategic thinking, among them.
Given the current state of business and work, this makes sense. Jobs are becoming increasingly complex and functions more interconnected, meaning decisions or solutions in one area can have broad impact in others. Good decision making and the ability to craft solutions to complex problems are what move an organization forward. As a result, organizations routinely look for these skills when making hiring decisions. Terms like analyze, innovate, reason, ideate, evaluate, decision making, and problem solving are common on job postings and among core competencies. The higher someone moves in the organization, the more critical such skills become.
It’s no wonder, then, that our clients are consistently looking to build these skills among their leadership teams. Most often, they summarize these needs as either critical thinking or strategic thinking . The ability of leaders to do both can greatly affect business outcomes. When decisions are based upon erroneous, partially false, or incomplete information and when leaders fail to think clearly about the full implications of their actions, the consequences can be dire for employees, customers, stakeholders, organizations, and even communities. The need to develop these skills, then, is a given.
“Knowing how to think empowers you far beyond those who know only what to think.” —Neil deGrasse Tyson
One thing we’ve discovered is that our clients often use these terms interchangeably, or they refer to one when they may mean the other. In fact, in researching the content for our Critical Thinking and Strategic Thinking courses, I found that happens a lot, depending on the source. Indeed, there is overlap, but the distinction is important for us to make sure we’re addressing the intended learning needs.
According to Richard W. Paul, founder of the Foundation for Critical Thinking, “Critical thinking is thinking about your thinking while you’re thinking in order to make your thinking better.” In other words, it’s an active, continuous process of gathering, synthesizing, and analyzing data to inform decisions and solutions. The “thinking about your thinking” part, as Paul puts it, is about identifying biases and testing assumptions that can muck up the works. Critical thinking focuses on identifying root causes of problems, considering alternative perspectives, weighing possibilities, and coming to a conclusion or choice. Leaders use critical thinking to navigate all manner of routine and high-stakes challenges and opportunities.
Critical thinking, then, can be considered a tool that enables strategic thinking. Strategic thinking is future-oriented and typically applied in the context of planning how best to achieve a specific goal or outcome. Critical thinking practices of gathering and analyzing data to inform choices and conclusions apply, but typically in the consideration of a long-term prospect. Thus, strategic thinking’s purview considers not just the next move but also the one after that, and the one after that, and so on. Pros versus cons, strengths versus weaknesses, risks versus opportunities, and what-ifs and contingencies are usually part of the process. Leaders use strategic thinking when plotting the “how” of an initiative or goal.
Of course, both of these are essential to a leader’s success. Talking clients through our approach to each of these skills, how they’re related, and how we’ve distinguished them from a learning perspective helps us ensure we’re offering solutions that are the right fit for their needs. In other words, we inform and support the critical thinking process that helps them think strategically about how to invest their learning resources to achieve optimal results—how meta!
Developing and honing the ability to think critically and strategically takes time. Leaders committed to “knowing how to think” and “thinking about [their] thinking while [they’re] thinking” (as the two of top thinkers I quoted earlier implied) will make a big impact on their personal and organization success.
Practice leader, learning & development.
Terri has spent more than 15 years in various learning roles, including facilitation, instructional design and development, and management. Learning content creation is her jam. She is passionate about building relevant, engaging, and practical learning solutions that make leaders and workplaces better. Terri recently led the development team for a new e-learning course that supports work-life alignment .
If you enjoyed this blog, please check back regularly for additional insightful and informative posts. If you prefer to be notified when a new post is live, please sign up below to receive Dion Leadership email alerts.
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If you believe that only senior executives need to think strategically, think again. No matter what level you’re at, strategic thinking is a critical skill — one that can always be improved. To hone your capacity to see the big picture, start by making sure you have a solid understanding of the industry context and […]
If you believe that only senior executives need to think strategically, think again. No matter what level you’re at, strategic thinking is a critical skill — one that can always be improved. To hone your capacity to see the big picture, start by making sure you have a solid understanding of the industry context and business drivers. Make it a routine to explore the internal trends in your day-to-day work. Pay attention to the issues that get raised repeatedly, and synthesize the common obstacles your colleagues face. Be proactive about connecting with peers in your organization and in your industry to understand their observations of the marketplace, and share this information across your network. Take the time to understand the unique information and perspective that your job function contributes to the company. Thinking at this higher level will position you to be more strategic in your role.
Source: Adapted from “4 Ways to Improve Your Strategic Thinking Skills,” by Nina Bowman
Insight • November 6, 2019
By Krista Gerhard
How often do you think about thinking ? For most of us, the answer would probably be, “not very.” As we manage our lives and do our jobs, we tend to employ different approaches to thinking without really being aware of it. For the most part, that works.
However, the times keep on changing and it’s becoming increasingly important for us to be more conscious of how we think, and to develop our thinking skills. This is especially important if you work in a Learning & Development (L&D) role because you’re also responsible for developing those skills in others and helping them succeed in this changing world.
In this article, we will define three very important types of thinking: Critical, Strategic, and Entrepreneurial. In subsequent articles, we will go into more detail about how L&D can use—and teach—all three forms of thinking.
In its Future of Jobs Report, the World Economic Forum shares its 2022 Skills Outlook . This is a listing of the top skills that employers will demand in the global economy of 2022. Let’s take a look at the top 10 growing skills:
It’s interesting that at least 7 of the top 10 hinge on one or more forms of thinking mentioned above. For many roles, individuals will need to be proficient critical, strategic, and entrepreneurial thinkers.
Critical thinking.
We’ve written before about critical thinking , including the link between critical thinking and confidence. However, we didn’t offer a definition. Well, here it goes:
Critical thinking is an effortful and continuous analysis and revision of one’s thinking processes and output for reasoning and logic and to eliminate bias in order to increase the probability of a desirable outcome. 1
Wow! That’s a mouthful. It basically means that critical thinkers actively think about how they think! They gather, synthesize, and evaluate information in order to make decisions; however, they do so in a way that uses logic and reason. Plus, they consciously work to avoid falling prey to various cognitive biases that can cloud their judgement. At its heart, critical thinking is analytical and logical.
Strategic thinking is a mental process that is applied when one is trying to achieve some goal or set of goals. Whereas critical thinking is all about analysis, logic and reason, strategic thinking is about planning. It involves being able to understand cause and effect and seeing several steps ahead in order to achieve some desired outcome.
Strategic thinking does not exist in a vacuum. Strategic thinkers typically must employ solid critical thinking skills to analyze and understand their current situations, then layer in strategic thinking to forge a path forward. When thinking strategically, a person should also use critical thinking to discern the likely outcomes of one planned action versus another.
Entrepreneurial thinking can also be called creative thinking. It involves seeing things differently than most other people. Entrepreneurial thinkers are able to identify opportunities that others may miss. They’re also able to see problems and develop solutions that others might consider “outside the box.”
Entrepreneurial thinking also doesn’t exist in a vacuum. An entrepreneurial thinker must think critically about the ideas that he or she generates. Otherwise, they run the risk of developing “flashy” ideas that are unworkable in the real world. They must also think strategically when working to bring the best entrepreneurial ideas to reality.
Here’s another important point: critical, strategic, and entrepreneurial thinking skills can be taught. Sure, most people will have differing natural aptitudes for various types of thinking. For example, Person A might naturally be more “entrepreneurial” in their thinking whereas Person B might be more inclined to think critically. However, people can learn to use all three types of thinking.
In upcoming articles, we’ll explore two different aspects of all this that will be relevant to L&D professionals. First, we’ll take a look at how L&D can use critical, strategic, and entrepreneurial thinking to improve the way L&D engages with its stakeholders and increase its effectiveness. Second, we’ll dive into how L&D can help improve its learners’ critical, strategic, and entrepreneurial thinking skills.
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5 steps to boosting the impact & strategic value of learning & development.
Insights • October 23, 2019
If you’re part of a learning and development (L&D) team, then no doubt you’ve been called a “miracle worker” at […]
Insights • October 7, 2019
Over the last few years, we’ve been hearing the word “confidence” used quite a bit. Whenever we partner with clients […]
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In today's rapidly changing business landscape, it is essential for organizations to adopt a proactive approach to achieve their goals and objectives. This is where strategic thinking and strategic planning come into play. While both terms are often used interchangeably, they have distinct meanings and purposes. In this ultimate guide, we will delve into the essence of strategic thinking and strategy planning, highlighting their differences and exploring their significance in various aspects of business management.
Strategic thinking is a cognitive process that involves envisioning future possibilities, evaluating the current state of affairs, and formulating innovative strategies to achieve desired outcomes. Unlike operational thinking, which focuses on day-to-day tasks, strategic thinking takes a broader perspective and emphasizes long-term success. It enables individuals and organizations to adapt to changing circumstances, identify opportunities, and overcome challenges.
When it comes to strategic thinking, there are several key elements that contribute to its effectiveness. One important aspect is the ability to think analytically. Strategic thinkers have a natural inclination to analyze data, identify patterns, and draw meaningful insights from complex information. This analytical mindset allows them to make informed decisions based on a thorough understanding of the situation at hand.
Developing strong strategic thinking skills is crucial for individuals aspiring to leadership roles and organizations aiming to stay ahead of the competition. Effective strategic thinkers possess a combination of analytical, creative, and critical thinking skills. They have a knack for identifying patterns, trends, and opportunities, while also considering potential risks and constraints. Furthermore, they are excellent communicators, collaborators, and forward-thinkers.
Creative thinking is another vital skill for strategic thinkers. It involves the ability to generate new ideas, think outside the box, and explore alternative solutions. By embracing creativity, strategic thinkers can come up with innovative strategies that differentiate their organizations from competitors and drive sustainable growth.
Strategic thinking has a profound influence on decision-making processes within organizations. By considering multiple perspectives and potential outcomes, strategic thinkers can make informed choices that align with organizational goals and values. Moreover, they are adept at prioritizing and allocating resources strategically, which optimizes efficiency and helps organizations navigate complex environments.
Another aspect of strategic thinking that greatly impacts decision making is the ability to think critically. Strategic thinkers are skilled at evaluating information, questioning assumptions, and challenging the status quo. This critical mindset allows them to identify potential pitfalls, anticipate obstacles, and make proactive adjustments to their strategies.
In conclusion, strategic thinking is a powerful cognitive process that enables individuals and organizations to thrive in today's dynamic and competitive landscape. By combining analytical, creative, and critical thinking skills, strategic thinkers can envision the future, make informed decisions, and drive long-term success. Embracing strategic thinking is essential for those who aspire to leadership roles and organizations that strive to stay ahead of the curve.
While strategic thinking lays the foundation for success, effective strategy planning is the roadmap that guides organizations towards their desired destination. Strategy planning involves translating abstract concepts and ideas into concrete action plans that can be executed by individuals and teams. It involves identifying objectives, setting targets, allocating resources, and formulating strategies to achieve specific goals.
1. Assessing the Current Reality: To develop an effective strategy, it is essential to have a clear understanding of the organization's current strengths, weaknesses, opportunities, and threats. This involves conducting a thorough analysis of both internal and external factors that impact the organization's performance.
2. Defining Objectives and Goals: Strategy planning begins with defining clear and measurable objectives that align with the organization's mission and vision. These objectives serve as a guidepost for decision making and resource allocation.
3. Formulating Strategies: Once objectives are established, strategic planners develop strategies to achieve them. Strategies outline the broad approach and actions that need to be taken to reach the desired outcomes.
4. Resource Allocation: Effective strategy planning requires allocating resources such as budget, personnel, and technology strategically. This ensures that the necessary tools and support are available to implement the chosen strategies.
5. Implementation and Evaluation: Strategy planning is an ongoing process that involves both implementation and evaluation. It is crucial to monitor progress, reassess strategies when necessary, and make adjustments to ensure that goals are being achieved.
6. Communication and Collaboration: In addition to the key steps mentioned above, effective strategy planning also involves fostering a culture of communication and collaboration within the organization. This includes creating channels for open dialogue, encouraging feedback, and promoting cross-functional teamwork.
7. Risk Assessment and Mitigation: A comprehensive strategy planning process also includes assessing potential risks and developing mitigation strategies. This involves identifying potential obstacles or challenges that may arise during the implementation phase and proactively planning for them.
By expanding the scope of strategy planning to include communication and collaboration, organizations can enhance their ability to execute strategies effectively. This ensures that all stakeholders are aligned, informed, and engaged in the strategic planning process, leading to increased buy-in and commitment.
In the realm of product management, strategic thinking plays a critical role in ensuring the success of products and services. Product managers are responsible for identifying market opportunities, defining product strategies, and guiding the development and launch of new offerings. Strategic thinking enables product managers to navigate market dynamics, anticipate customer needs, and position products effectively in competitive landscapes.
Moreover, strategic thinking in product management involves not only understanding the current market trends but also forecasting future shifts in consumer behavior and technology. By conducting thorough market research and competitor analysis, product managers can stay ahead of the curve and proactively adapt their strategies to meet evolving customer demands.
Product managers are the bridge between the organization's overall strategy and the specific products and services it offers. They collaborate with various stakeholders, including marketing, sales, and engineering teams, to align product strategies with organizational goals. A strong strategic mindset enables product managers to make data-informed decisions, prioritize features, and allocate resources effectively.
Furthermore, product managers also play a vital role in fostering innovation within the organization. By encouraging a culture of creativity and experimentation, product managers can inspire cross-functional teams to think outside the box and develop groundbreaking solutions that drive business growth. This collaborative approach not only enhances product development processes but also cultivates a dynamic and forward-thinking organizational culture.
While strategic thinking and strategy planning are closely intertwined , it is essential to understand their nuances to leverage their benefits effectively. Let's explore the variances in nature and scope between these two essential components of organizational success.
Strategic thinking is a cognitive process that involves generating ideas, envisioning possibilities, and analyzing potential outcomes. It is a mindset that emphasizes innovation, adaptability, and long-term vision. On the other hand, strategy planning is a systematic and structured approach to translate strategic thinking into actionable plans. It focuses on defining goals, allocating resources, and outlining specific actions required to achieve desired outcomes.
Another key distinction is the time horizon associated with strategic thinking and strategy planning. Strategic thinking often takes a long-term perspective, considering future trends, developments, and potential scenarios. It enables organizations to anticipate and prepare for change. In contrast, strategy planning has a shorter time horizon, typically focusing on immediate and medium-term goals. It involves setting targets and developing short-term action plans.
Strategic thinking and strategy planning also differ in their approaches to decision making. Strategic thinking emphasizes understanding complex issues, considering multiple perspectives, and exploring innovative solutions. It involves a more intuitive and exploratory decision-making process. In contrast, strategy planning involves making deliberate choices based on a systematic analysis of available data and resources. It prioritizes structured decision-making to achieve specific goals.
To support strategic thinking and strategy planning, various tools and techniques are available. Strategic thinking often involves brainstorming, scenario planning, SWOT analysis, and PESTLE analysis. These techniques encourage creativity, insight, and holistic thinking. Strategy planning, on the other hand, may rely on tools like the Balanced Scorecard, Porter's Five Forces, and value chain analysis to guide decision making, resource allocation, and performance measurement.
Strategic thinking serves as the foundation for effective strategy planning. It helps organizations anticipate change, identify opportunities, and ensure long-term success. The objectives of strategic thinking include fostering a culture of innovation, promoting adaptability, and enhancing an organization's competitive advantage.
Furthermore, strategic thinking is not limited to a specific group of individuals within an organization. It is a mindset that can be cultivated and encouraged at all levels. By empowering employees to think strategically, organizations can tap into a wealth of diverse perspectives and ideas, leading to more robust strategies and innovative solutions.
Moreover, strategic thinking goes beyond the confines of the business world. It can also be applied to personal development and decision making. By adopting a strategic mindset, individuals can navigate through life's challenges, set meaningful goals, and make informed choices that align with their long-term aspirations.
Lastly, it is crucial to recognize the significance of inclusivity in strategic processes. Strategic thinking and strategy planning benefit immensely from diverse perspectives and collaborative decision making. Inclusive strategic processes involve engaging stakeholders from different backgrounds, experiences, and expertise. This approach fosters creativity, encourages critical thinking, and ensures a holistic understanding of complex challenges.
As organizations navigate an increasingly complex and competitive business environment, understanding the nuances of strategic thinking and strategy planning is imperative. By harnessing the power of both approaches, organizations can pave the way for long-term success, innovation, and growth. Strategic thinking enables organizations to anticipate change and identify opportunities, while strategy planning provides a structured framework to translate ideas into action. By embracing both strategic thinking and strategy planning, organizations can stay ahead of the competition and achieve their desired outcomes.
Moreover, inclusivity in strategic processes goes beyond just involving diverse stakeholders; it also encompasses creating an environment where every voice is heard and valued. When individuals from various backgrounds feel included and respected in the strategic planning process, they are more likely to contribute their unique insights and ideas. This not only enriches the decision-making process but also fosters a sense of belonging and ownership among team members.
Additionally, inclusivity in strategic processes can lead to better risk management and problem-solving. When a diverse group of stakeholders is involved in identifying potential risks and developing strategies to mitigate them, the organization benefits from a wider range of perspectives and expertise. This collaborative approach not only enhances the quality of decision making but also increases the likelihood of successful implementation and outcomes.
In the late 1970s, Fred Gluck led an effort to revitalize McKinsey’s thinking on strategy while, in parallel, Tom Peters and Robert Waterman were leading a similar effort to reinvent the Firm’s thinking on organization. The first published product of Gluck’s strategy initiative was a 1978 staff paper, "The evolution of strategic management."
The ostensible purpose of Gluck’s article was to throw light on the then-popular but ill-defined term "strategic management," using data from a recent McKinsey study of formal strategic planning in corporations. The authors concluded that such planning routinely evolves through four distinct phases of development, rising in sophistication from simple year-to-year budgeting to strategic management, in which strategic planning and everyday management are inextricably intertwined.
But the power of the article comes from the authors’ insights into the true nature of strategy and what constitutes high-quality strategic thinking. The article is also noteworthy for setting forth McKinsey’s original definition of strategy as "an integrated set of actions designed to create a sustainable advantage over competitors" and includes a description of the well-known "nine-box" matrix that formed the basis of McKinsey’s approach to business portfolio analysis.
Ten years later, a team from the Firm’s Australian office took portfolio analysis a step further. Rather than basing portfolio strategy only on metrics of a business unit’s absolute attractiveness, as suggested by the nine-box matrix, John Stuckey and Ken McLeod recommended adding a key new decision variable: how well-suited is the parent company to run the business unit as compared with other possible owners? If the parent is best suited to extract value from a unit, it often makes no sense to sell, even if that unit doesn’t compete in a particularly profitable industry. Conversely, if a parent company determines that it is not the best possible owner of a business unit, the parent maximizes value by selling it to the most appropriate owner, even if the unit happens to be in a business that is fundamentally attractive. In short, the "market-activated corporate strategy framework" prompts managers to view their portfolios with an investor’s value-maximizing eye.
Frederick W. Gluck, Stephen P. Kaufman, and A. Steven Walleck
A minor but pervasive frustration that seems to be unique to management as a profession is the rapid obsolescence of its jargon. As soon as a new management concept emerges, it becomes popularized as a buzzword, generalized, overused, and misused until its underlying substance has been blunted past recognition. The same fate could easily befall one of the brightest new concepts to come along lately: strategic management.
In seeking to understand what strategic management is, we have conducted a major study of the planning systems at large corporations. This study is unique in that it attempts to pass judgment on the quality of the business plans produced rather than only on the planning process.
We found that planning routinely progresses through four discrete phases of development. The first phase, financial planning, is the most basic and can be found at all companies. It is simply the process of setting annual budgets and using them to monitor progress. As financial planners extend their time horizons beyond the current year, they often cross into forecast-based planning, which is the second phase. A few companies have advanced beyond forecast-based planning by entering the third phase, which entails a profound leap forward in the effectiveness of strategic planning. We call this phase externally oriented planning, since it derives many of its advantages from more thorough and creative analyses of market trends, customers, and the competition. Only phase four—which is really a systematic, company-wide embodiment of externally oriented planning—earns the appellation strategic management, and its practitioners are very few indeed.
It doesn’t appear possible to skip a step in the process, because at each phase a company adopts attitudes and gains capabilities needed in the phases to come. Many companies have enjoyed considerable success without advancing beyond the rudimentary levels of strategic development. Some large, successful enterprises, for instance, are still firmly embedded in the forecast-based planning phase. You might well ask, are these companies somehow slipping behind, or are they simply responding appropriately to an environment that changes more slowly? The answer must be determined on a case-by-case basis.
Financial planning, as we have said, is nothing more than the familiar annual budgeting process. Managers forecast revenue, costs, and capital needs a year in advance and use these numbers to benchmark performance. In well over half of the companies McKinsey studied—including some highly successful ones—formal planning was still at this most basic phase.
Note the word formal. Many firms that lack a sophisticated formal planning process make up for it with an informal "implicit strategy" worked out by the chief executive officer and a few top managers. Formal strategic planning, in fact, is just one of the possible sources of sound strategy development. There are at least two others: strategic thinking and opportunistic strategic decision making (Exhibit 1). All three routes can result in an effective strategy, which we define as "an integrated set of actions designed to create a sustainable advantage over competitors."
Phase-one companies, then, do have strategies, even though such companies often lack a formal system for planning them. The quality of the strategy of such a company depends largely on the entrepreneurial vigor of its CEO and other top executives. Do they have a good feel for the competition? Do they know their own cost structures? If the answer to such questions is yes, there may be little advantage to formal strategic planning. Ad-hoc studies by task forces and systematic communication of the essence of the strategy to those who need to know may suffice.
Still, most large enterprises are too complex to be managed with only an implicit strategy. Companies usually learn the shortcomings of phase-one planning as their treasurers struggle to estimate capital needs and make trade-offs among various financing plans, based on no more than a one-year budget. Ultimately, the burden becomes unbearable, and the company evolves toward phase two. At first, phase-two planning differs little from annual budgeting except that it covers a longer period of time. Very soon, however, planners become frustrated because the real world does not behave as their extrapolations predict. Their first response is usually to develop more sophisticated forecasting tools: trend analysis, regression models, and, finally, simulation models.
This initial response brings some improvement, but sooner or later all extrapolative models fail. At this point, a creative spark stirs the imaginations of the planners. They suddenly realize that their responsibility is not to chart the future—which is, in fact, impossible—but, rather, to lay out for managers the key issues facing the company. We call this spark "issue orientation."
The tough strategic issue that most often triggers the move to issue orientation is the problem of resource allocation: how to set up a flow of capital and other resources among the business units of a diversified company. The technique most commonly applied to this problem is portfolio analysis, a means of depicting a diversified company’s business units in a way that suggests which units should be kept and which sold off and how financial resources should be allocated among them. McKinsey’s standard portfolio analysis tool is the nine-box matrix (Exhibit 2), in which each business unit is plotted along two dimensions: the attractiveness of the relevant industry and the unit’s competitive strength within that industry. Units below the diagonal of the matrix are sold, liquidated, or run purely for cash, and they are allowed to consume little in the way of new capital. Those on the diagonal—marked "Selectivity, earnings"—can be candidates for selective investment. And business units above the diagonal, as the label suggests, should pursue strategies of either selective or aggressive investment and growth.
Once planners see their main role as identifying issues, they shift their attention from the details of their companies’ activities to the outside world, where the most profound issues reside. The planners’ in-depth analyses, previously reserved for inwardly focused financial projections, are now turned outward, to customers, potential customers, competitors, suppliers, and others. This outward focus is the chief characteristic of phase three: externally oriented planning.
The process can be time-consuming and rigorous—scrutinizing the outside world is a much larger undertaking than studying the operations of a single company—but it can also pay off dramatically. Take the example of a heavy-equipment maker that spent nine person-months reverse engineering its competitor’s product, reconstructing that competitor’s manufacturing facilities on paper, and estimating its production costs. The result: the company decided that no achievable level of cost reduction could meet the competition and that it therefore made no sense to seek a competitive advantage on price.
Phase-three plans can sometimes achieve this kind of dramatic impact because they are very different from the kind of static, deterministic, sterile plans that result from phase-two efforts. In particular, they share the following features:
Phase-three resource allocation is dynamic rather than static. The planner looks for opportunities to "shift the dot" of a business into a more attractive region of the portfolio matrix. This can be done by creating new capabilities that will help the company meet the most important prerequisite for success within a market, by redefining the market itself, or by changing the customers’ buying criteria to correspond to the company’s strengths.
Phase-three plans are adaptive rather than deterministic. They do not work from a standard strategy, such as "invest for growth." Instead, they continually aim to uncover new ways of defining and satisfying customer needs, new ways of competing more effectively, and new products or services.
Phase-three strategies are often surprise strategies. The competition often does not even recognize them as a threat until after they have taken effect.
Phase-three plans often recommend not one course of action but several, acknowledging the trade-offs among them. This multitude of possibilities is precisely what makes phase three very uncomfortable for top managers. As in-depth dynamic planning spreads through the organization, top managers realize that they cannot control every important decision. Of course, lower-level staff members often make key decisions under phase-one and phase-two regimes, but because phase three makes this process explicit, it is more unsettling for top managers and spurs them to invest even more in the strategic-planning process.
When this investment is successful, the result is strategic management: the melding of strategic planning and everyday management into a single, seamless process. In phase four, it is not that planning techniques have become more sophisticated than they were in phase three but that they have become inseparable from the process of management itself. No longer is planning a yearly, or even quarterly, activity. Instead, it is woven into the fabric of operational decision making.
No more than a few of the world’s companies—mainly diversified multinationals that manufacture electrical and electronic products—have reached this fourth phase. Perhaps the need to plan for hundreds of fast-evolving businesses serving thousands of product markets in dozens of nations has accelerated evolution at these companies. Observing them can teach executives much about strategic management.
The key factor that distinguishes strategically managed companies from their counterparts in phase three is not the sophistication of their planning techniques but rather the care and thoroughness with which they link strategic planning to operational decision making. This often boils down to the following five attributes:
A well-understood conceptual framework that sorts out the many interrelated types of strategic issues. This framework is defined by tomorrow’s strategic issues rather than by today’s organizational structure. Strategic issues are hung on the framework like ornaments on a Christmas tree. Top management supervises the process and decides which issues it must address and which should be assigned to operating managers.
Strategic thinking capabilities that are widespread throughout the company, not limited to the top echelons.
A process for negotiating trade-offs among competing objectives that involves a series of feedback loops rather than a sequence of planning submissions. A well-conceived strategy plans for the resources required and, where resources are constrained, seeks alternatives.
A performance review system that focuses the attention of top managers on key problem and opportunity areas, without forcing those managers to struggle through an in-depth review of each business unit’s strategy every year.
A motivational system and management values that reward and promote the exercise of strategic thinking.
Although it is not possible to make everyone at a company into a brilliant strategic thinker, it is possible to achieve widespread recognition of what strategic thinking is. This understanding is based on some relatively simple rules.
Strategic thinking seeks hard, fact-based, logical information. Strategists are acutely uncomfortable with vague concepts like "synergy." They do not accept generalized theories of economic behavior but look for underlying market mechanisms and action plans that will accomplish the end they seek.
Strategic thinking questions everyone’s unquestioned assumptions. Most business executives, for example, regard government regulation as a bothersome interference in their affairs. But a few companies appear to have revised that assumption and may be trying to participate actively in the formation of regulatory policies to gain a competitive edge.
Strategic thinking is characterized by an all-pervasive unwillingness to expend resources. A strategist is always looking for opportunities to win at low or, better yet, no cost.
Strategic thinking is usually indirect and unexpected rather than head-on and predictable. Basil Henry Liddell Hart, probably the foremost thinker on military strategy in the 20th century, has written, "To move along the line of natural expectation consolidates the opponent’s balance and thus his resisting power." "In strategy," says Liddell Hart, "the longest way around is often the shortest way home." 1 1. See B. H. Liddell Hart, Strategy , second edition, Columbus, Ohio: Meridian Books, 1991.
It appears likely that strategic management will improve a company’s long-term business success. Top executives in strategically managed companies point with pride to many effective business strategies supported by coherent functional plans. In every case, they can identify individual successes that have repaid many times over the company’s increased investment in planning.
Frederick Gluck was the managing director of McKinsey from 1988 to 1994; Stephen Kaufman and Steven Walleck are alumni of McKinsey’s Cleveland office. This article is adapted from a McKinsey staff paper dated October 1978.
Ken McLeod and John Stuckey
McKinsey’s nine-box strategy matrix, prevalent in the 1970s, plotted the attractiveness of a given industry along one axis and the competitive position of a particular business unit in that industry along the other. Thus, the matrix could reduce the value-creation potential of a company’s many business units to a single, digestible chart.
However, the nine-box matrix applied only to product markets: those in which companies sell goods and services to customers. Because a comprehensive strategy must also help a parent company win in the market for corporate control—where business units themselves are bought, sold, spun off, and taken private—we have developed an analytical tool called the market-activated corporate strategy (MACS) framework.
MACS represents much of McKinsey’s most recent thinking in strategy and finance. Like the old nine-box matrix, MACS includes a measure of each business unit’s stand-alone value within the corporation, but it adds a measure of a business unit’s fitness for sale to other companies. This new measure is what makes MACS especially useful.
The key insight of MACS is that a corporation’s ability to extract value from a business unit relative to other potential owners should determine whether the corporation ought to hold onto the unit in question. In particular, this issue should not be decided by the value of the business unit viewed in isolation. Thus, decisions about whether to sell off a business unit may have less to do with how unattractive it really is (the main concern of the nine-box matrix) and more to do with whether a company is, for whatever reason, particularly well suited to run it.
In the MACS matrix, the axes from the old nine-box framework measuring the industry’s attractiveness and the business unit’s ability to compete have been collapsed into a single horizontal axis, representing a business unit’s potential for creating value as a stand-alone enterprise (Exhibit 3). The vertical axis in MACS represents a parent company’s ability, relative to other potential owners, to extract value from a business unit. And it is this second measure that makes MACS unique.
Managers can use MACS just as they used the nine-box tool, by representing each business unit as a bubble whose radius is proportional to the sales, the funds employed, or the value added by that unit. The resulting chart can be used to plan acquisitions or divestitures and to identify the sorts of institutional skill-building efforts that the parent corporation should be engaged in.
The horizontal dimension of a MACS matrix shows a business unit’s potential value as an optimally managed stand-alone enterprise. Sometimes, this measure can be qualitative. When precision is needed, though, you can calculate the maximum potential net present value (NPV) of the business unit and then scale that NPV by some factor—such as sales, value added, or funds employed—to make it comparable to the values of the other business units. If the business unit might be better run under different managers, its value is appraised as if they already do manage it, since the goal is to estimate optimal, not actual, value.
That optimal value depends on three basic factors:
Industry attractiveness is a function of the structure of an industry and the conduct of its players, both of which can be assessed using the structure-conduct-performance (SCP) model. Start by considering the external forces impinging on an industry, such as new technologies, government policies, and lifestyle changes. Then consider the industry’s structure, including the economics of supply, demand, and the industry chain. Finally, look at the conduct and the financial performance of the industry’s players. The feedback loops shown in Exhibit 4 interact over time to determine the attractiveness of the industry at any given moment.
The position of your business unit within its industry depends on its ability to sustain higher prices or lower costs than the competition does. Assess this ability by considering the business unit as a value delivery system, where "value" means benefits to buyers minus price. 2 2. See Michael J. Lanning and Edward G. Michaels, 'A business is a value delivery system,' on page 53 of this anthology.
Chances to improve the attractiveness of the industry or the business unit’s competitive position within it come in two forms: opportunities to do a better job of managing internally and possible ways of shaping the structure of the industry or the conduct of its participants.
The vertical axis of the MACS matrix measures a corporation’s relative ability to extract value from each business unit in its portfolio. The parent can be classified as "in the pack," if it is no better suited than other companies to extract value from a particular business unit, or as a "natural owner," if it is uniquely suited for the job. The strength of this vertical dimension is that it makes explicit the true requirement for corporate performance: extracting more value from assets than anyone else can.
Many qualities can make a corporation the natural owner of a certain business unit. The parent corporation may be able to envision the future shape of the industry—and therefore to buy, sell, and manipulate assets in a way that anticipates a new equilibrium. It may excel at internal control: cutting costs, squeezing suppliers, and so on. It may have other businesses that can share resources with the new unit or transfer intermediate products or services to and from it. (In our experience, corporations tend to overvalue synergies that fall into this latter category. Believing that the internal transfer of goods and services is always a good thing, these companies never consider the advantages of arm’s-length market transactions.) Finally, there may be financial or technical factors that determine, to one extent or other, the natural owner of a business unit. These can include taxation, owners’ incentives, imperfect information, and differing valuation techniques.
Once a company’s business units have been located on the MACS matrix, the chart can be used to plan preliminary strategies for each of them. The main principle guiding this process should be the primary one behind MACS itself: the decision about whether a unit ought to be part of a company’s portfolio hangs more on that company’s relative ability to extract value from the unit than on its intrinsic value viewed in isolation.
The matrix itself can suggest some powerful strategic prescriptions—for example:
Divest structurally attractive businesses if they are worth more to someone else.
Retain structurally mediocre (or even poor) businesses if you can coax more value out of them than other owners could.
Give top priority to business units that lie toward the far left of the matrix—either by developing them internally if you are their natural owner or by selling them as soon as possible if someone else is.
Consider improving a business unit and selling it to its natural owner if you are well equipped to increase the value of the business unit through internal improvements but not in the best position to run it once it is in top shape.
Of course, the MACS matrix is just a snapshot. Sometimes, a parent company can change the way it extracts value, and in so doing it can become the natural owner of a business even if it wasn’t previously. But such a change will come at a cost to the parent and to other units in its portfolio. The manager’s objective is to find the combination of corporate capabilities and business units that provides the best overall scope for creating value.
MACS, a descendent of the old nine-box matrix, packages much of McKinsey’s thinking on strategy and finance. We have found that it serves well as a means of assessing strategy along the critical dimensions of value creation potential and relative ability to extract value.
Ken McLeod is an alumnus of McKinsey’s Melbourne office, and John Stuckey is a director in the Sydney office. This article is adapted from a McKinsey staff paper dated July 1989. Copyright © 1989, 2000 McKinsey & Company. All rights reserved.
Center for Simplified Strategic Planning, Inc
The path to strategic success.
Fundamentals of strategic thinking.
Strategic thinking is a comprehensive process that organizations utilize to envision the future and develop operational plans to achieve desired outcomes. It involves looking ahead, analyzing competitive environments, and preparing for potential changes.
Decisiveness in Action: Organizations that excel at strategic thinking are adept at making timely decisions. They weigh risks and benefits confidently and are committed to steering the organization towards its strategic objectives.
Systems thinking offers an approach to problem-solving that moves away from viewing problems as isolated incidents and towards recognizing the larger network of interrelated parts. It hinges on understanding that the whole is greater than the sum of its parts and emphasizes looking at the patterns of change rather than static ‘snapshots’.
Principle | Explanation |
---|---|
Feedback Loops | Understanding how different parts of the system inform and influence each other, either positively or negatively. |
Emergent Patterns | Observing patterns that emerge from the complex interactions within systems. |
System Boundaries | Identifying the boundaries of a system is critical for understanding its scope and limits. |
Optimizing organizational performance, leadership and strategic decision-making, communication and strategic planning, applications of systems thinking, systems thinking in public health, advances in technology and connectivity.
The proliferation of smartphones and improved connectivity has revolutionized systems thinking applications. These advancements enable a seamless flow of information that informs systems-level analyses in real-time, allowing for more dynamic responses. In urban planning, for instance, traffic flow data can lead to adaptive traffic signal systems that reduce congestion and improve efficiency.
Integrating strategic and systems thinking.
Strategic Thinking | Systems Thinking |
---|---|
– Directly aimed at achieving specific outcomes | – Examines the interconnectivity of components |
– focus on alignment of resources | – Embraces the for learning |
– Tailors actions for a | – Understands how parts inform and shape the whole |
Effective decision-making in both personal and professional realms hinges on harnessing the appropriate thinking approach. This section unpacks the key variables and details how to navigate the challenges while offering solutions to align diverse thinking approaches to real-world scenarios.
Aligning long-term goals with immediate actions.
Strategic thinking focuses on setting a clear direction and long-term goals . The challenge lies in aligning these long-term objectives with immediate actions. The solution is to apply a strategic perspective that breaks down large goals into manageable tasks, ensuring that every action contributes to the overarching vision.
Frequently asked questions, how do strategic thinking and systems thinking differ in their approaches to problem-solving, can you provide examples where strategic thinking is more applicable than systems thinking, and vice versa, what are the consequences of confusing systems thinking with strategic thinking in an organizational context, in what ways do the goals of strategic planning align or conflict with the principles of systems thinking, how does systems thinking complement strategic planning processes in business management, what distinguishes the methodologies of systems thinking and design thinking when addressing complex challenges.
While systems thinking is centered on recognizing patterns and interrelations within a system, design thinking is more focused on creative problem-solving and user-centered solutions. Unlike systems thinking , design thinking uses a hands-on approach in prototyping and testing to address intricate challenges.
Best apps to develop strategic thinking: enhancing your mental agility, strategic thinking vs operational thinking: understanding key business mindsets, design thinking for strategic innovation: a proven approach to business growth, how to make strategic thinking a habit: a concise guide for success, download this free ebook.
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While Critical Thinking provides a solid foundation of analysis, objectivity, and evidence evaluation, ensuring accuracy in strategic plans. Strategic Thinking adds creativity, foresight, and a long-term perspective, encouraging individuals to envision desired outcomes and adapt to changing circumstances. By integrating Critical and Strategic ...
Critical thinking is short-term analysis while strategic thinking involves planning and looking at futuristic outcomes. Critical thinkers will use data at hand to fix an issue or figure something out while the strategic thinker will look at how that problem is part of a bigger issue. To better understand how each one works, let's use an ...
Summary. Developing your strategic thinking skills isn't enough to get you promoted. In order to advance in your career, you need to demonstrate them. Leaders want to know what you think, and ...
Critical thinking relies heavily on logic and objective analysis, while strategic thinking involves creativity, intuition, and future-oriented thinking. Despite these differences, both critical thinking and strategic thinking are valuable approaches to decision-making and are often used in combination to achieve the best possible outcomes.
The author, who has coached thousands of leaders to help develop their strategic thinking capabilities, has identified three core behaviors to work on: acumen (thinking), allocation (planning ...
Strategic planning vs. strategic thinking. In strategic planning, leaders gather data and decide on the path the organization will take to achieve its goals. With strategic thinking, employees at all levels and in all functions continually scan for new ways to contribute to the organization's success. They apply those insights as they carry ...
To become a successful student of human thinking requires that we learn to observe, monitor, analyze, assess, and reconstruct thinking of many sorts in many domains. This task is accomplished only if taken seriously, and throughout a lifetime. It requires the building of important habits of mind.
1. Communicate Powerfully. This includes listening, gathering, and, most notably, sharing information. The leaders rated the highest on strategic perspective brought strategy into almost every ...
Strategic Thinking vs. Critical Thinking: Strategic Thinking: Involves envisioning the future, identifying opportunities, and devising plans to achieve long-term goals. Critical Thinking: Focuses on analyzing, evaluating, and forming judgments about information or situations, emphasizing logical reasoning.
Critical thinking practices of gathering and analyzing data to inform choices and conclusions apply, but typically in the consideration of a long-term prospect. Thus, strategic thinking's purview considers not just the next move but also the one after that, and the one after that, and so on. Pros versus cons, strengths versus weaknesses ...
There are several ways to do this, including elevating the conversation to focus on the big picture and broader context, being forward-looking in your comments, anticipating the effects of ...
Make Time for Strategic Thinking Every Day. If you believe that only senior executives need to think strategically, think again. No matter what level you're at, strategic thinking is a critical ...
Strategic thinking is a mental or thinking process applied by an individual in the context of achieving a goal or set of goals. As a cognitive activity, it produces thought. ... Hypothesis driven, ensuring that both creative and critical thinking are incorporated into strategy making. This competency explicitly incorporates the scientific ...
Strategic thinkers typically must employ solid critical thinking skills to analyze and understand their current situations, then layer in strategic thinking to forge a path forward. When thinking strategically, a person should also use critical thinking to discern the likely outcomes of one planned action versus another. Entrepreneurial Thinking
The main distinction comes down to scope. Strategic thinking describes a process that focuses on the big picture, with long-term goals and challenges in mind. In a business context, strategic thinking can involve years and decades. Tactical thinking, on the other hand, is more short-term. Tactical thinking often unfolds over weeks and months.
By combining analytical, creative, and critical thinking skills, strategic thinkers can envision the future, make informed decisions, and drive long-term success. Embracing strategic thinking is essential for those who aspire to leadership roles and organizations that strive to stay ahead of the curve. Demystifying Strategy Planning
In the late 1970s, Fred Gluck led an effort to revitalize McKinsey's thinking on strategy while, in parallel, Tom Peters and Robert Waterman were leading a similar effort to reinvent the Firm's thinking on organization. The first published product of Gluck's strategy initiative was a 1978 staff paper, "The evolution of strategic management."
Common differences between strategic thinking and strategic planning include: 1. Skills. Since strategic thinking involves coming up with new and innovative ideas or goals, you can typically use your more creative skills. You can often use these creative abilities to find unique solutions to common business challenges or develop ways to make a ...
Here are some key takeaways from the discussion: Creative thinking drives innovation and encourages exploration of new ideas. Strategic thinking focuses on analysis, planning, and long-term perspective. The purpose of both modes of thinking is to enhance problem-solving and decision-making.
Strategic Thinking: 11 Critical Skills Needed. Strategic thinking is a process that defines the manner in which people think about, assess, view, and create the future for themselves and others. Strategic thinking is an extremely effective and valuable tool. One can apply strategic thinking to arrive at decisions that can be related to your ...
Strategic thinking and systems thinking are two distinct approaches to problem-solving and planning, essential in organizational management and personal decision-making. Strategic thinking focuses on setting goals, developing plans to achieve them, and mobilizing resources for execution. It is a linear approach that involves looking ahead, predicting outcomes, and prescribing steps to reach ...