telstra internet business plans

Payment method not available

Payment option selected not available, not eligible for upfront plans, not eligible for bundle plans, your service is not eligible, looks like this offer isn’t available.

This offer has expired or is currently unavailable.

Internet plans

Up to $120 off fast nbn over 6 months..

Plug and play modem

Free express delivery

No lock-in contracts

30-day satisfaction guarantee

Discover what's available

We’ve found an existing order at the address.

We found multiple addresses. Please select yours from the list below.

If you don't get a result in 15 seconds refresh the browser and try again.

Please enter your full address, great we’ve got plans for you, connection address, nbn internet, 5g internet.

Stream, video call and work from home in remote locations with Telstra Satellite Home Internet, powered by Starlink.

You can get a free nbn tech upgrade to fast fibre, giving you access to our high-speed plans.

Easy set up. Quick access. Plus, your first month for $1, then $85 per month.

Great! You can get connected to nbn ®

You can connect to the nbn® network via hybrid fibre coaxial technology., great you can get connected to nbn®, you can connect to the nbn® network via fibre to the premises technology., you can connect to the nbn® network via fibre to the building technology..

• Download speed 0000 - 0000  Mbps
• Upload speed 0000 - 0000  Mbps

You can connect to the nbn® network via Fibre to the Node technology.

You can connect to the nbn® network via fibre to the curb technology., you can connect to the nbn® network via fixed wireless technology., great you can get connected via cable now, our cable plans are nbn-ready so you can switch easily when the nbn arrives. for updates check the nbn rollout map. to connect to cable, contact our messaging team., great you can get connected via adsl now, our adsl plans are nbn-ready so you can switch easily when the nbn arrives. for updates check the nbn rollout map . to connect to adsl, contact our messaging team., you can connect to the opticomm access network., you can connect to telstra velocity . please call us on 1800 008 994 to find out more and connect., you can connect to 5g home internet., woo-hoo your address is nbn-ready., make the switch now to secure, fast nbn with telstra. your fixed phone line is included at no extra cost and you can keep your existing number..

Your address

The address you entered

Coming soon - your free nbn upgrade to fast fibre.

Your address will soon be eligible for a free Fibre to the Premises (FTTP) upgrade from nbn co ltd.  The upgrade to FTTP will give you access to our high-speed plans with faster downloads and greater reliability. 

You may need to upgrade to an eligible higher speed plan to receive the fibre upgrade.

Sign up to any Telstra nbn plan now and we’ll let you know via email or the My Telstra app when your free upgrade is available.

Free FTTP upgrade for standard installations only.

Get a free upgrade to fast fibre

The $0 upgrade to nbn Fibre to the Premises (FTTP) from nbn co ltd. will give you access to our higher-speed plans.

More devices. Faster downloads. Stronger connection.

• Stream on more devices in ultra HD
• Faster loading and smoother game play
• Greater reliability with less interruptions
• Future-proof your home with nbn's fast fibre

How to get the free upgrade

• Choose an eligible higher-speed plan
• Fill out the fibre upgrade request form
• Place your order.

We'll handle everything and keep you connected while your upgrade is completed. This takes around 4-6 weeks. Then we'll switch you over and you'll be ready to go - fast! 

Free upgrade for standard installation only.

Get your fast fibre upgrade in 3 easy steps

Let’s get your free nbn Fibre to the Premises (FTTP) upgrade sorted.

• Fill out the fibre upgrade request form.
• We‘ll connect you on a plan that is supported by your current tech type to keep you online during the upgrade.
• We’ll reach out to you and start the upgrade. Allow 4-6 weeks. Then we’ll switch you over to your chosen high-speed plan. 

Choose your no lock-in plan

Each of the plans below include a modem for use. For new services. If you leave within 24 months, simply return your modem or pay a non-return fee ($200 for Smart Modem and $400 for 5G Internet Modem).

Adding the EOFY code to double your discount

Here’s how to get the double discount on Premium nbn with our EOFY coupon code: 

• Select the Premium plan 
• Apply code EOFY120 when finalising your payment. NOTE: Coupon code will not auto apply. 
• Enjoy reliable nbn at a great price! 

Your Premium plan will be discounted by $20 per month instead of $10 per month, for the first 6 months. 

Online exclusive offer for new services taking up Premium Internet plan using code EOFY120 by 1 July. Monthly discount ends early if you change plans. If you leave within 24 months, return your modem or pay a $200 non-return fee. For FTTP, HFC and some FTTN/B/C connections. Actual speeds experienced may be lower due to various factors including your own setup and wiring. Actual speeds confirmed post-connection for FTTN/B/C. 

$1 for the first month, 5G Internet , 1000GB DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

Plan speeds, typical busy period speed range 7-11pm.

Download: 50 - 619Mbps Upload: 6 - 86Mbps

Entertainment deals

Exclusive deals on BINGE and Spotify Premium. Explore deals For new home internet services.

Plan inclusions

Telstra 5g modem.

• Smooth streaming on many devices
• Super-fast Wi-Fi speeds with Wi-Fi 6 technology
• Security enhancements help keep your info secure online
• Easy set up – just plug and play

1000GB data/mth

1000GB of super-fast data, and access to all your favourite content.   What can you do with 1000GB?

Other inclusions

• Advanced Cyber Security
• Join Telstra Plus to earn points towards rewards

Special offers

• Get 2 months BINGE with Telstra For new BINGE subscribers.
• Get 4 months Spotify Premium with Telstra For new Spotify Premium subscribers.

First month of 5G Internet for $1

Pay $1 for the first month of your 5G Internet plan while you decide if it’s right for you. Then $85/mth. If you leave within 24 months, simply return your modem or pay a $400 non-return fee. Offer ends 1 July 2024.

• Critical Information Summary

Upgrade not required

This plan doesn't require an nbn tech upgrade

Basic nbn® , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

$85 / mth "> $85 / mth

Price increases from $85 to $89/mth from 1 July 2024.

We’re unable to estimate the maximum speeds at your address until you’re on your new plan.

Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

Maximum speeds at your address on this plan:

Telstra smart modem.

• Stream and game in more corners of your home
• Get faster Wi-Fi speeds on more devices with Wi-Fi 6 technology
• Automatically connects to the 4G mobile network if there’s an outage.

Unlimited data

• Watch all your favourite shows, without any data dramas
• No excess data charges

Fair Use Policy applies.

• Phone line, calls & more
• Prioritise online traffic with Internet Optimiser
• 3 months Telstra Device Security on us For new subscribers.
• nbn® Key Facts (PDF, 82KB)

Requires free nbn tech upgrade

Upgrade required to get this plan

Optional tech upgrade available

Get a free nbn upgrade on this plan

Available without upgrade

This plan doesn’t require an nbn tech upgrade

Basic nbn® , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

• nbn® Fixed Wireless Key Facts (PDF, 83KB)

Essential nbn® , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

$100 / mth "> $100 / mth

Price increases from $100 to $105/mth from 1 July 2024.

Typical speeds not available to most FTTN connections. Speeds experienced may be lower due to factors incl. in-home set up/wiring and will be confirmed post connection.

Essential nbn® , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

$10/mth off for 6 mths, premium nbn® , unlimited data , available , unavailable , unavailable , unavailable , unavailable , unavailable , unavailable , unavailable.

$1 for first month Then $110 per month

$31 for first month Then $140/mth.

$71 for first month Then $180/mth.

Get an extra $10/mth off for 6 mths!

Ends 1 July. See offer details

Free nbn fibre upgrade required

Standard installation only

Ultimate nbn® , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

$135 / mth "> $135 / mth

Price drops from $135 to $130/mth from 1 July 2024.

Ultrafast nbn® , UNLIMITED DATA , Available , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable , Unavailable

$170 / mth "> $170 / mth

Price drops from $170 to $150/mth from 1 July 2024.

At some addresses, we’re unable estimate speeds until you’re on your new plan. 

When you’re on your new plan, we’ll check the maximum speeds at your address. If they’re below the maximum speed of the plan you’ve chosen, we will advise you of the options available to you which may include: 

• Remaining on your current plan;
• Moving to a lower priced plan (if one is available);
• Cancelling your plan at no cost (not available to upgrading customers). 

If your options include changing or cancelling your plan, you’ll receive a proportionate refund for the period you didn’t receive the full benefit of your chosen plan.

Telstra advanced cyber security

Our industry-leading cyber security measures helps stop cyber threats and scams before they even get to you.

Protect yourself from malicious content 

We block millions of cyber threats every single day and monitor our network 24/7 to help protect your data from suspicious activity.

Get that extra layer of security 

We use 2-step verification so your personal information is protected by more than just a password.

Protect your data 24/7 with network monitoring 

Cyber criminals never sleep – and neither does our cyber security team. They monitor our network 24/7 to protect your data from suspicious activity.

Phone line plus unlimited calls to standard Australian landlines and mobiles

Get a home phone landline at no extra cost, plus unlimited calls to standard Australian mobiles and landlines.

Upfront Internet plans include:

• 30 minutes of standard calls to any overseas countries
• Calls to standard local and national fixed line numbers
• Calls to standard Australian mobiles
• Calls to 13 numbers and directory assistance  

Telstra Plus. Get rewarded just for being with us.

Enjoy exciting benefits and earn points towards rewards every time you make an eligible payment on your services. Plus there's no joining fee.

Earn points

Earn 10 points per $1 on your eligible payments. Take up special member offers to earn extra bonus points.

Redeem points

Redeem your Telstra Plus Points for discounts on devices, accessories and more at the Rewards Store.

Enjoy benefits

Enjoy exciting membership benefits like discounted movie and sports screenings, exclusive member pre-sales to online concerts and arts, plus more.

Telstra Plus offer​

Eligibility criteria apply to join Telstra Plus.

Learn more about Telstra Plus

Internet Optimiser - choose what activities come first

Whether it's working from home, streaming or gaming, Internet Optimiser lets you prioritise the online activities that matter most. It's included with your home internet service at no extra cost.

Read more about Internet Optimiser

Telstra Device Security offer

3 months online protection, on us.

Protect your devices and your personal info from hackers, scams and online viruses with Telstra Device Security. Powered by McAfee. Includes award-winning antivirus. $0 for 3 months then $10/mth.

Three months on us redeemable once per account. Available to Telstra consumer post-paid mobile or internet customers. App download required. Data charges apply.

Sign up by visiting  Telstra Device Security with McAfee .

BINGE offer

Get 2 months binge with telstra.

BINGE Standard for Telstra consumer post-paid customers new to BINGE.  

Roll onto standard monthly subscription fees (currently $18/mth) after offer ends unless you change or cancel. Cancel any time. Must sign up via Telstra.

2 months BINGE with Telstra: Offer available to Telstra consumer post-paid mobile or home internet plan customers who are new to BINGE. Must sign up through  BINGE HUB or via Telstra TV. BINGE Standard monthly subscription fees (currently $18/mth) apply after offer ends unless you change or cancel. Cancel any time. One redemption per customer account. If you cancel, you cannot restart the offer. Not compatible with any other BINGE offers. Not compatible with some third party billing platforms. Telstra billing not available for existing BINGE subscribers on another payment method. Requires internet and compatible device. Data charges apply.  

Spotify Premium offer

4 months spotify premium with telstra.

Offer for Telstra Personal customers (excl. pre-paid) who are new to Spotify Premium. 

Offer available until withdrawn. Roll onto Spotify with Telstra standard mth-to-mth fees (currently $12.99/mth, $13.99/mth from 1 August 2024 for Premium Individual) after 4 months unless you change or cancel beforehand. Must sign up via Telstra. Requires a compatible internet-connected device. Data charges may apply.  Spotify Paid Subscription Terms and Conditions  apply.  Learn more about this offer. ​​

Do you or someone in your household have a life-threatening medical condition?

Priority Assistance is available to people who need a home phone connection due to a diagnosed life-threatening medical condition.

Before you continue

This can't be purchased at the same time as your other items. Adding it will clear the other items from your cart.

Continue with only this item View cart

Our plan prices are changing

From 1 July 2024, we’re changing some of our plan prices.

We want to keep you updated about our pricing, so you know what to expect and when.  Read about the price changes.

If you’re already with us, you can  check or change your plan in My Telstra.

It’s easy to get set up with Telstra

Discover your ideal plan

Enter your address to find the perfect plan for your household.

Fast free delivery

Delivery 1-3 business days in Metro, up to 5 in rural areas, and track your order anytime.

Easy setup modem

Follow the setup guide with your modem and download the My Telstra App for easy service management.

Why choose Australia’s largest internet provider?

Our 30-day guarantee.

If you’re not happy, let us know within 30 days of connecting and you can leave with no obligations.

We don’t lock you in

You can change plans monthly to suit your needs with our no lock-in contracts.

Discount movie tickets & more

Earn Telstra Plus points to spend on goodies. Eligibility criteria apply to  join Telstra Plus .

My Telstra makes self-serve easy

Check usage, pay bills, redeem offers, and add entertainment, all in one place with the My Telstra app .

Grab some great entertainment deals!

We’ve got exclusive deals on your favourite streaming apps, including  special offers on BINGE, Spotify Premium, Kayo and more.

Add on as many as you like to your new home internet plan.

New Telstra Smart Modem 3

Wi-fi speed.

Enjoy faster Wi-Fi speeds, on more devices with the latest Wi-fi 6 technology. The Wi-Fi speed of our Smart Modem 3 is on average 60% faster than those of our previous modem. Source: Comparison testing performed in November 2021.

The Smart Modem 3 is our most powerful modem yet.  Its next-generation tech gives you a stronger Wi-Fi signal in more corners of the home.

The Smart Modem 3 has a built-in 4G SIM, so if there is an outage, it can switch to our 4G mobile network in minutes. 4G coverage required. Actual speeds may be lower.

Our modem’s SmartFix feature can automatically detect and resolve internet connection issues remotely, without you having to do a thing. 

Sustainability

The Smart Modem 3 is more eco-friendly.  It’s made with more than 80% recycled plastics and its packaging is 100% recyclable. 

The Wi-Fi 6 technology in our Smart Modem 3 delivers major security enhancements to help keep your information secure online. Automatic software updates also ensure its security protocols are kept up-to-date. 

Mobile Coverage and speed information

In the event of a fixed line service disruption, enjoy 4G mobile backup backup speeds capped at 25/5 Mbps. 4G coverage required. Telstra Modem mobile backup uncapped and unshaped.

Telstra Smart Modem 3 Specifications Hardware

• 512MB Flash Memory
• 1 GB RAM Memory
• 1x Gigabit Ethernet WAN port
• 4x 10/100Mbps/1Gigabit LAN Ports
• 2x FXS ports
• 1x USB 2.0 port
• Wireless Connectivity
• WiFi 6 (802.11ax)
• Dual Band Concurrent Wi-Fi
• Mesh Compatibility
• EasyMesh Compatibility with Telstra Smart Wi-Fi Booster Gen3

Want to learn more about the amazing new Telstra Smart Modem 3? Visit our new Telstra Smart Modem 3 page .

Telstra 5G Smart Modem 2

Wi-Fi 6 is the next generation of Wi-Fi. It delivers faster Wi-Fi speeds and better Wi-Fi coverage. Wi-Fi 6 also accommodates many more devices at once - from Ultra HD TVs and gaming consoles to smart appliances – up to 255 devices on the same Wi-Fi network. 

The new Telstra 5G Internet Modem 2 is Wi-Fi 6 Certified. This means it has passed rigorous testing to meet internationally recognised standards for interoperability, security, and application specific protocols

Easy Set up

The Telstra 5G Internet Modem 2 is all the equipment you need to connect your home to 5G-fast internet. 

Set up your Telstra 5G Internet Modem 2 in the optimal location. Use the modem placement guide in the MyTelstra app. The guide includes a map and satellite view of your home to help get the best connectivity.

When the light on the Telstra 5G Internet Modem 2 turns green (a matter of seconds), your 5G Home Internet is ready.

1000GB data

Your 5G Home Internet plan comes with a whopping 1000GB of super-fast data.

How much is 1000GB of data?

To give you an idea, the average Telstra 5G household uses  less than half of 1000GB  every month.

We estimate that you could do all the following activities and still use less than 1000GB in a month:

Stream HD videos for 350 hours or 171 hours for 4K video

Listen to 8,500 hours of music. That’s nearly a year’s worth of music

Post to social media for 5,600 hours 

Send and receive 40,000 emails

• Surf the internet for 2,000 hours

What if I use more than 1000GB in a month?

We’ll let you know when you’ve hit 50, 85 and 100% of your super-fast data. But your download speed will be slowed to 25Mbps and your upload speed to 5Mbps

Good to know

25Mbps download speeds are good for small households with 1-3 people using multiple connected devices. Meaning you can:

• Work and study online while others browse.
• Stream videos in Standard Definition (480p).

I’m a serious gamer, is the 5G Home Internet plan for me?

If you download your games 5G Home Internet can be a great option. But if you’re an online gamer and serious about possible latency, where every millisecond matters, this might not be the plan for you. 

Switch to a Telstra home internet plan now

It's super easy and super quick. Just pick your new internet or broadband plan and we'll do the rest.

Still have questions? Get the answers you need from our Australian-based phone support team. Message us or call us on 13 22 00

Frequently asked questions

How quickly can i get telstra home internet.

We usually connect your home internet in 3-6 days after order processing. You'll receive a reference number to track your order. Expect your Telstra Smart Modem in 1-3 days metro or 3-5 days regional. A technician may visit for new connections if you’ve not had a previous connection, with possible charges.

How good is Telstra’s cyber security and data protection?

• As Australia’s largest internet provider, we have a range of industry-leading cyber security measures to keep you safer online.
• We monitor our network 24/7 using the latest technologies and security controls to protect your personal information. 
• We block millions of malicious calls, emails and websites every day. 
• We’ve added a new layer of security with 2-step verification so you’re protected by more than a password.  
• And we continuously invest in new security capabilities to help stay ahead of new cyber threats.

Can I change internet plans if my needs change?

Our internet plans are flexible, allowing you to switch plans as your requirements evolve. If you leave within 24 months, simply return your modem, or pay a $200 non-return fee.

Are there any installation fees with Telstra home internet?

Standard Telstra internet installations are free, but non-standard installations may incur extra fees.

If I’m not happy, can I cancel my plan?

Absolutely! If you’re not happy, let us know within 30 days of connecting and you can leave with no obligations. For new Telstra Home Internet customers. Check out our 30-day Satisfaction Guarantee for the details.

What is a popular plan?

A ‘Popular’ plan is simply an internet plan that has been chosen by more customers who have a similar maximum speed range to you at their address. 

Popular plans are not necessarily the fastest or the cheapest plans - they reflect what most people select from our plans based on their maximum speed ranges. 

How do I redeem the coupon code offer?

Follow these steps to redeem the code on your Telstra Premium nbn plan: 

• Select the Premium nbn plan 
• Sign in with your Telstra ID or create one to start checkout 
• During checkout, enter the coupon code EOFY120 in the ‘Review your order’ page 
• After entering the code, click on the "Apply" button.  

Your plan will automatically be discounted for the first 6 months.

What do I do if my coupon code is not working?

If your coupon code is not working, follow these steps to resolve the issue: 

• Double-check the code: Make sure you've entered the coupon code correctly, including any uppercase and lowercase letters or numbers. 
• Check expiry date: Verify that the coupon code is still valid and hasn't expired. 
• Code Specifics: Ensure that the code is intended for use with the specific nbn plan you've selected, as some codes may have restrictions. 
• Error Messages: Pay attention to any error messages that appear during code entry. They may provide clues about the issue. 

By following these steps and, if necessary, seeking assistance from customer support, you should be able to resolve any issues with your coupon code.

Where can I redeem Telstra coupon codes?

You can only redeem coupon codes when ordering online. They won't work through assisted channels like Telstra stores, or via messaging. You will need to remember to apply the code during your online checkout.

Things you need to know

Information about telstra internet plans.

An nbn service can never go faster than the maximum line speed available at your premises, so for FTTN/B/C customers we will confirm your maximum attainable speed after connection and let you know if your line is not able to achieve the maximum speed of your plan. 

The nbn™ tier figures represent wholesale maximum network speeds during off-peak periods. The nbn™  tier figures and ‘typical busy period speeds’ are not measures of customers’ actual in-premises speeds, which may be slower. Not all customers receive these speeds. In some cases, the nbn™ tier figures and the typical busy period speeds are similar. Find out more about speeds on the nbn network with Telstra

Plan prices

Your plan and add-ons may change (including price and inclusions). If you don’t like a change, you can change your plan or cancel your plan or add-ons.  If you cancel, just pay out your device, accessories and services in full, and you will receive a pro-rata refund for your plan charge for the remainder of your month.

Speed Add-ons

Typical busy period speeds for the Ultrafast nbn tier are an estimate only. We do not have sufficient data yet to calculate the typical busy period speed of this add-on. Actual speeds experienced may be lower due to various factors including in-home setup and wiring, For ordinary personal domestic use. For important information on speeds see nbn key facts sheet (PDF, 81KB)

Service Availability

Services not available to all areas or premises.

Installation

Standard installation includes self-installation of your modem, eligibility criteria applies. Extra charges apply for non-standard installation of Telstra and NBN Co equipment and for premises in new developments.

New Development Charge

If you’re in a new development and not already connected to the nbn or Opticomm access network, you may be charged a new development fee to connect your premises to the network. If applicable, we will invoice that charge to you. 

Extra charges may apply for non-standard or professional install of Telstra or nbn co equipment and for premises in new developments.

Once you are connected to nbn fibre, you won’t be able to move to our copper network. 

Telstra Smart Modem™

Mobile backup is available to premises in 4G coverage areas. Check coverage at telstra.com/coverage. Your mobile backup connection is capped at 25Mbps for downloads and 5Mbps for uploads. Actual speeds may be lower due to local conditions and content accessed.

Medical security alarms, lift phones and fire indicator panels

If you have alarms such as back-to-base security alarm or medi-alert connected to your home phone service, it’s important you contact your medical or security provider to check if they’re compatible with the service and identify what alternatives are available.

Brand notice

nbn®, nbn co and other nbn® logos and brands are registered trade marks of nbn co limited and used under licence.

Questions about internet plans?

My telstra app.

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more.

More information about internet plans can be found in our Support section.

Send us a message

Questions about internet plans? Get in touch and we’ll help you as soon as we can.

We're here to answer your questions.

Your connection technology type

Fibre to the premises (fttp).

FTTP technology runs an optic fibre line from the nearest available fibre node directly to your premises.

Fibre To The Building (FTTB)

FTTB technology runs an optic fibre line from the nearest available fibre node to your building’s communications room. From here, a copper line runs to your wall socket.

Fibre To The Node (FTTN)

FTTN technology runs an optic fibre line from the nearest available fibre node in your street, or a nearby street with a final stretch of copper to your wall socket inside your premises.

Fixed Wireless (FW)

FW technology starts at a Wireless tower. The tower sends the signal to a fixed antenna on your roof, which continues through internal wiring to your wall socket.

Hybrid Fibre Coaxial (HFC)

HFC technology runs an optical fibre line from the nearest available fibre node to your street. From here, a coaxial cable runs to your wall socket.

Fibre To The Curb (FTTC)

Optical Fibre leading to a small node in the telecommunications pit or mounted to the pole outside your premises. From the node, a copper telephone cable delivers the service to the wall socket inside your premises.

5G Home Internet

No lock-in contract.

If you leave within 24 months, simply return your modem in good working order within 21 days to avoid a $400 non-return fee.

More data than you'll need

Huge 1000GB of super-fast data. To give you an idea, the average Telstra 5G household uses less than half of 1000GB every month.

Plug and play

Easy set up. Quick access. Latest Telstra 5G Internet Modem 2 included for use. No appointments needed. 

Try it, love it or cancel it

Try 5G Home Internet and if you’re not happy, let us know within 30 days of connecting and you can leave with no obligations. If you leave within 24 months, simply return your modem in good working order within 21 days to avoid a $400 non-return fee.

Choose internet with Telstra, bring home 50,000 points.

Enjoy more Wi-Fi speed, on more devices, in more corners of the home with the new Smart Modem 3, included for use with all new home internet plans. Plus, score 50,000 bonus Telstra points on eligible plans.

For new Telstra home internet customers only who take up a new Telstra Essential, Premium or Ultimate internet plan. Offer available for Telstra Plus members. Eligibility criteria apply. Points may take up to 14 days to land in your Telstra Plus account. Offer ends 12 May 2022.  If you leave within 24 months, simply return your modem or pay a $200 non return fee.

Visit telstra.com/plus

Coming soon to our Upfront Internet Plans

The following are not available yet on Upfront plans but are coming soon: 

Professional Install  for expert help connecting you to the internet 

Ultrafast speed  add-ons for video streaming in Ultra-high definition and super-responsive gameplay. 

Are you sure you want an additional service?

If you order an additional service, we’ll need to install a new line, which means you may incur additional fees and delays. Ordering an additional service also means there will be more than one service at this address. 

Ordering an additional service means that there will be more than one service at this address.

The nbn network

The nbn network has different wholesale speed tiers for different levels of online activity and households. Our nbn plans are based on those speed tiers.

Which nbn speed is right for you?

Use this quick guide to help you work out which nbn speed tier best suits your home and lifestyle.

Standard Evening Speed

25mbps download 4mbps upload.

Typical speeds (7pm - 11pm) 

Good for smaller households with low data demands

• Stream videos in Standard Definition (480p)  
• Stream a single video in High Definition (1080p) 
• Work and study online while others browse 

Standard Plus Evening Speed

50mbps download 17mbps upload.

Typical speeds (7pm - 11pm)

Great for medium households with moderate data demands

• Stream videos in High Definition (1080p) on two devices at once
• Responsive online gaming 
• Work and study online while others browse  
• Download and upload files 

Speeds experienced may be lower due to factors including in-home setup and wiring.  An nbn service can never go faster than the maximum line speed at your premises, so for FTTN/B/C customers, we will confirm your maximum attainable speeds after connection. Standard Plus Evening speeds are not available to most FTTN customers. 

100Mbps download 17Mbps upload

Best for larger households with high data demands

• Stream multiple videos in High Definition (1080p)  
• Stream videos in Ultra High Definition (4K) 
• Work and study online while others stream and game 
• Download and upload files 

Speeds experienced may be lower due to factors like your in-home set-up and wiring and will be confirmed post-connection for FTTN/B/C. Plan available to HFC, FTTP and some FTTN/B/C customers. 100Mbps typical download speeds not available to most FTTN customers.  

Premium Evening Speed

Speeds experienced may be lower due to factors like your in-home set-up and wiring and will be confirmed post-connection for FTTN/B/C. Plan available to HFC, FTTP and some FTTN/B/C customers. These speeds are not available to most FTTN customers.  

What is Mbps? 

Mbps, or megabits per second is how fast data travels along a network.

The typical evening speed on any plan is measured in Mbps; eg "50Mbps typical evening speed". A higher Mbps means a faster connection; lower Mbps means a slower one.

Mbps is also a measure of the capacity of your internet. Each thing you do online - watching a video, playing a game, posting updates - reduces your capacity.

Faster Mbps speed means more capacity, which allows more people and devices to use your connection at once.

All our plans include unlimited data, so you don’t have to worry about how much data you use.

• No data limits
• No excess data charges.

Why can’t I get this plan?

Your nbn connection doesn’t support the maximum speeds on this plan..

The maximum speeds available at your address are dependent on the technology used to connect your premises to the nbn network.

They will be the same no matter who you buy an internet plan from.

We don’t offer you this plan so that you don’t pay for speeds your nbn connection can’t achieve.

This may be due to one of 2 reasons:

• The technology at your address is unable to support the speeds included in this plan – so you’d be paying for speeds that you can’t achieve. We only offer you plans based on the maximum upload and download speeds allowable.
• At some addresses, we’re unable to estimate the maximum speeds available until you’re on your new plan (particularly if you’re a new customer). Before then, we can’t be sure that the nbn connection at your address can achieve this plan’s speeds. We do this to ensure you don’t pay for speeds you can’t achieve.

Once you’re connected, if we determine that your technology can support this plan’s speeds, we’ll let you know.

Your maximum speeds

The speeds you experience may be lower than the estimated maximum speed ranges for your address, particularly during busy periods, and can be impacted by things like your own setup and wiring. We’ll use the latest information when you’re on your new plan to confirm the maximum speeds at your address. 

When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speed available at your address are lower. 

Additional nbn services

The maximum available speeds at your address shown are for your existing line only. If you need an additional line/service, we’ll let you know the maximum speeds of the additional line once it’s connected.

Do I need an additional service?

Most customers only need one service at their address. Having an additional nbn service at your address means you’ll have to pay for an additional nbn plan and install a new modem.

If there are no additional available nbn lines at your address, we may need to install a new one, which may increase the time to complete your order, and there may be set-up costs.

Each nbn line at your address could have different maximum speeds. We’ll ask at checkout about additional nbn services. 

When choosing a plan, you’ll see how the maximum speeds at your address relate to your plan options. This is important because you will not be able to experience the typical or maximum speeds of a plan if the speed available at your address are lower. 

Speeds at your address

Telstra smart modem, with 4g network backup..

Get advanced speed, range and reliability plus 4G mobile network backup if your nbn connection goes down. 4G coverage required. 4G speeds capped at 25Mbps downloads and 5Mbps uploads. Actual speeds may be lower.

Temporary pause on new nbn HFC connections

Due to an industry-wide hardware shortage, nbn co can't currently process nbn Hybrid Fibre Co-axial (HFC) orders for addresses that haven't had nbn HFC before. We'll let you know as soon as nbn co starts accepting these orders again.

Meanwhile you can still connect with Telstra on Cable, ADSL or Mobile Broadband, then switch to nbn HFC when it's available.

If the ADSL or Cable connection at your address has already been disconnected, you’ll still be able to connect to nbn HFC. To do this, call 1300 112 376 between 9am and 5pm Monday to Friday.

What are high speeds for?

They’re designed for busy homes that demand more from their internet connection. You can take up a speed add on when you're on our Premium plan, via the Upfront Internet Plan Ultimate on FTTP and selected HFC connections. To confirm if you can get Superfast or Ultrafast speeds, check your address. 

Super savings on Superfast and Ultrafast add-ons.

Get $30/mth off our Superfast or Ultrafast speed add-ons for 6 months when you add to our Premium internet plan with unlimited data. Eligible customers only.

Plus, get another $10/mth off for 6 months thanks to our unlimited data nbn offer! That’s a solid $40/mth off for the first 6 months. Just choose your speed add-on:

• Add on Superfast and pay just $100/mth for 6 months. $140/mth afterwards*.
• Add on Ultrafast and pay just $140/mth for 6 months. $180/mth afterwards**.

*Superfast add-on offer:  Min cost for new customers is $316 if you cancel after 1 mth (incl. $216 modem, $10 Premium plan credit and $30 Superfast add-on credit). If you leave within 24 mths pay out the modem pro rata ($9/mth for each month remaining in the initial 24 months). Credit applied by the second bill. Until 31 July 2021.

**Ultrafast add-on offer : Min cost for new customers is $356 if you cancel after 1 mth (incl. $216 modem, $10 Premium plan credit and $30 Ultrafast add-on credit). If you leave within 24 mths pay out the modem pro rata ($9/mth for each month remaining in the initial 24 months). Credit applied by the second bill. Until 31 July 2021.

How to add Telstra TV, Foxtel and more in checkout

Customise your nbn plan with your favourite entertainment:

• Choose your plan and go to checkout
• Select the add-on card with the entertainment you want
• Follow the prompts and complete checkout

We'll add it to your Telstra bill and send you any hardware you need.

Or if you'd prefer something ready-made, check out our great value entertainment + nbn packages.

nbn connection types explained

Your nbn connection type plays a big role in determining the speeds you can get, and which nbn plans you can choose. 

FTTP - Fibre to the Premises

Fttn - fibre to the node, fttc - fibre to the curb, hfc - hybrid fibre coaxial, fttb - fibre to the building, fixed wireless.

More on connection speeds

The Home Internet satisfaction guarantee

30 days of happy - or a refund.

We’re making the home internet experience better and backing it with a satisfaction guarantee. If you’re not happy, let us know within 30 days of connecting and you can leave with no obligations, we’ll even refund your first monthly plan fee.

Who's eligible?

The Home Internet satisfaction guarantee applies to new Telstra home internet customers and Telstra customers switching to home internet with us for the first time.

Changing your broadband plan

Existing Telstra customers can change plans up to once a month. It's easy:

• Check your address This tells you what type of plan you can change to. If your address is nbn-ready, you can switch over to the nbn at the same time
• Choose a new plan Choose the data and speed you need. All plans are month-to-month and nbn-ready
• Sign in to checkout Follow the prompts to complete your move. We'll do the rest.

Standard Speed

Typical speeds (7pm - 11pm) 

Good for smaller households with low data demands

• Stream videos in Standard Definition (480p)  
• Stream a single video in High Definition (1080p) 
• Work and study online while others browse 

Standard Plus Speed

Speeds experienced may be lower due to factors including in-home setup and wiring. An nbn service can never go faster than the maximum line speed at your premises, so for FTTN/B/C customers, we will confirm your maximum attainable speeds after connection. Standard Plus Evening speeds are not available to most FTTN customers. 

Premium Speed + speed add-ons

Superfast speed, 250mbps download 22mbps upload.

Ideal for busy households with very high data demands

• Stream multiple videos in Ultra High Definition (4K) 
• Stream videos in High Definition (1080p)  
• Seriously responsive gaming 
• Smooth video calling 
• Download and upload files

Ultrafast Speed

700mbps download 40mbps upload.

Optimal for busy households with extreme data demands 

• Stream videos in amazing 8K resolution 
• Seriously responsive gaming with live streaming 
• Ultra smooth video calling 
• Download and upload large files on multiple devices

Premium Speed

Best for larger households with high data demands

• Stream multiple videos in High Definition (1080p)  
• Stream videos in Ultra High Definition (4K) 
• Work and study online while others stream and game 

Speeds experienced may be lower due to factors like your in-home set-up and wiring and will be confirmed post-connection for FTTN/B/C. Plan available to HFC, FTTP and some FTTN/B/C customers. 100Mbps typical download speeds not available to most FTTN customers.  

• Stream multiple videos in Ultra High Definition (4K) 
• Stream videos in High Definition (1080p)  
• Seriously responsive gaming 
• Smooth video calling 

Optimal for busy households with extreme data demands 

• Stream videos in amazing 8K resolution 
• Seriously responsive gaming with live streaming 
• Ultra smooth video calling 

Speed tiers

Speed add-ons.

Superfast and Ultrafast speed add-ons are for big and busy households; where everyone is video streaming, gaming and working online.

They’re available to households on FTTP connections and selected nbn HFC connections only. Check your address to find out if you can get Superfast or Ultrafast.

Which nbn speed tier is right for you?

Great for medium households with moderate data demands

• Responsive online gaming 
• Work and study online while others browse  

Speeds experienced may be lower due to factors including in-home setup and wiring. An nbn service can never go faster than the maximum line speed at your premises, so for FTTN/B/C customers, we will confirm your maximum attainable speeds after connection. Standard Plus Evening speeds are not available to most FTTN customers. 

Superfast nbn

Ultrafast nbn, other connections, adsl & cable broadband.

Cable broadband uses coaxial cable to deliver internet and pay TV services to your home. Cable broadband is generally faster than ADSL.

ADSL uses your copper phone line to deliver internet alongside your phone service. ADSL speeds vary depending on your distance from the exchange.

We test your actual speeds once you're connected.

Mobile broadband

A mobile broadband device is a great option for homes where other connections arent available. Because they're portable they offer internet at home and on the go, with 4G and 5G speeds comparable to cable broadband.

Superfast and Ultrafast add-ons

Your address is eligible for our speed add-ons, which can only be added on to the premium speed plan. .

Upgrade to Superfast speed for 4K Ultra HD and HD video streaming on multiple devices, or Ultrafast speed for amazing 8K Ultra HD video streaming and multiple other devices streaming HD. 

Enjoy month-to-month freedom

Both speed add-ons are month-to-month, so you can cancel anytime. If you leave within 24 months, simply pay out your modem.

Eligible connection types

Households on an nbn FTTP connection can add on Superfast or Ultrafast to the Premium Speed plan. Most households on an nbn HFC connection can add on Superfast, while some can add on Ultrafast. Other tech types are not eligible for speed add-ons.  

Enjoy exciting membership benefits like discounted movie and sports screenings, exclusive member pre-sales to online concerts and arts, plus more

Eligibility criteria apply for Telstra Plus.

My Telstra makes it easy

My Telstra is the easy way to manage your home internet account. Download the app onto your phone and you can pay bills, add extras like boosters or entertainment, change your plan, update your details, get help when you need it and so much more. 

Explore My Telstra

Broadband protect.

Telstra Broadband Protect is the easy way to help keep your family safe online. It works on any device connected to your Telstra home internet, and it’s included in the monthly price while you stay connected on our new internet plans (or any other eligible plan).

Network protection

Your security starts with safer broadband with Network Protection. Network Protection helps protect every device connected to your Telstra home internet from websites hosting known malware, malicious content, scams and viruses.

When we complete your order, Network Protection is automatically enabled so there’s no need for software downloads or installation.

Parental controls and homework time

With one simple setting, you can help protect everyone connected to your Telstra home internet service from known inappropriate sites and content (including visitors using your home Wi-Fi on their own devices). Set internet access times to help manage when the kids can go online in the home, and use Homework Time to restrict social networking and online gaming while they study.

Telstra Smart Modem for new customers

Enjoy faster speeds, on more devices with the latest Wi-fi 6 technology. The Wi-Fi speed of our Smart Modem 3 is on average 60% faster than our previous modem.

The Smart Modem 3 is our most powerful modem yet. It’s next-generation tech gives you a stronger Wi-Fi signal in more corners of the home.

The Smart Modem 3 has a built-in 4G SIM, so if there is an outage, it can switch to our 4G mobile network in minutes.

Our modem’s SmartFix feature can automatically detect and resolve internet connection issues remotely, without you having to do a thing.

The Smart Modem 3 is more eco-friendly. It’s made with more than 80% recycled plastics and its packaging is 100% recyclable.

The Wi-Fi 6 technology in our Smart Modem 3 delivers major security enhancements to help keep your information secure online. Automatic software updates also help to ensure security protocols are kept up-to-date. 

Product Specifications

Telstra Smart Modem 3 specifications and setup

• Connect Smart Modem 3 to your nbn or Velocity connection box.
• Plug Smart Modem 3 into a power outlet. The modem front light will show green.
• Connect devices to the modem via Wi-Fi or ethernet cable for a wired connection.
• Got a phone? Connect your existing phone cable straight into the modem. And that’s it!

For more detailed instructions visit our Telstra Smart Modem setup page

What is Wi-Fi 6?

Wi-Fi 6 is the next generation of Wi-Fi. It delivers faster Wi-Fi speeds and better Wi-Fi coverage. Wi-Fi 6 also accommodates many more devices at once - from Ultra HD TVs and gaming consoles to smart appliances – up to 12 devices on the same Wi-Fi network.

The new Telstra Smart Modem 3 is Wi-Fi 6 Certified. This means it has passed rigorous testing to meet internationally recognised standards for interoperability, security, and application specific protocols.

Phone line plus unlimited standard Australian mobile calls

Phone service + unlimited standard australian mobile calls.

Get a home phone landline at no extra cost plus unlimited calls to Australian mobiles and standard lines.

Plan call rates

• Call connection fee included
• Local calls included
• National calls to fixed line numbers included
• Calls to standard Australian mobiles included

Calls to 13 numbers

Unlimited calls to 13 numbers included

Directory Assistance

Unlimited free calls included to 1223, 1234 and 12456. Directory Assistance Assisted Connection will remain PAYG at $1.50 per call with fees accepted in real time on the call (free for customers who use Disability Help Line (DAH) on: 12551).

View discounted international call rates

Afghanistan.

• Call connection fee: $0.55
• Landline per min: $1.95
• Mobile per min: $1.95
• Landline per min: $0.02
• Mobile per min: $0.02
• Landline per min: $1.20
• Mobile per min: $1.20

American Samoa

• Landline per min: $0.80
• Mobile per min: $0.80
• Landline per min: $1.80
• Mobile per min: $1.80
• Landline per min: $0.65
• Mobile per min: $0.65

Antigua and Barbuda

• Landline per min: $1.35
• Mobile per min: $1.35
• Landline per min: $0.03
• Mobile per min: $0.30
• Landline per min: $1.55
• Mobile per min: $1.55
• Mobile per min:$1.35

Ascension Island

• Landline per min: $1.60
• Mobile per min: $1.60
• Landline per min: $0.30
• Mobile per min: $0.45
• Landline per min: $0.85
• Mobile per min: $0.85
• Landline per min: $1.50
• Mobile per min: $1.50
• Landline per min: $0.05
• Mobile per min: $0.05
• Landline per min: $1.40
• Mobile per min: $1.40
• Landline per min: $1.90
• Mobile per min: $1.90
• Landline per min: $1.70
• Mobile per min: $1.70

Bolivia, Plurinational State of

Bosnia and herzegovina.

• Landline per min: $0.20
• Mobile per min: $0.35

British Indian Ocean Territory

Brunei darussalam.

• Landline per min: $1.05
• Mobile per min: $1.05

Burkina Faso

• Landline per min:$1.90
• Mobile per min: $0.20
• Landline per min: $0.01
• Mobile per min: $0.01

Cayman Islands

Central african republic, congo,the democratic republic of the, cook islands, côte d'ivoire.

• Landline per min: $0.40
• Mobile per min: $1.00
• Landline per min: $1.15
• Mobile per min: $1.15
• Landline per min: $0.10

Dominican Republic

• Landline per min: $0.15
• Mobile per min: $0.15

El Salvador

Equatorial guinea, falkland islands (malvinas), faroe islands.

• Landline per min: $1.25
• Mobile per min: $1.25
• Mobile per min: $0.90

French Guiana

French polynesia.

• Landline per min: $1.00
• Mobile per min: $0.25
• Landline per min: $0.75
• Mobile per min: $0.75

Guantanamo Bay

Guinea-bissau, holy see (vatican city state).

• Mobile per min: $0.40
• Mobile per min: $0.03
• Mobile per min: $0.10

Inmarsat Aero

• Call connection fee: NA
• Landline per min: $10.99
• Mobile per min: $10.99
• Landline per min: $5.99
• Mobile per min: $5.99

Inmarsat B-HSD

• Landline per min: $19.99
• Mobile per min: $19.99

Inmarsat GAN ISDN

• Landline per min: $14.99
• Mobile per min: $14.99
• Landline per min: $3.99
• Mobile per min: $3.99

Inmarsat Mini M

• Landline per min: $3.49
• Mobile per min: $3.49

Iran, Islamic Republic of

• Landline per min: $4.85
• Mobile per min: $4.85
• Landline per min: $0.25

Korea, Democratic People's Republic of

Korea, republic of, lao people's democratic republic, liechtenstein.

• Landline per min: $0.60
• Mobile per min: $0.60

Macedonia, the former Yugoslav Republic of

Marshall islands.

• Landline per min: $1.10
• Mobile per min: $1.10

Micronesia, Federated States of

Moldova, republic of.

• Landline per min: $1.63
• Mobile per min: $1.63
• Landline per min: $0.64
• Mobile per min: $0.64

Netherlands

Netherlands antilles, new caledonia, new zealand, norfolk island, northern mariana islands.

• Landline per min: $1.30
• Mobile per min: $1.30

Palestine, State of

Papua new guinea.

• Landline per min: $0.83
• Mobile per min: $0.83

Philippines

• Mobile per min: $0.74

Puerto Rico

• Landline per min:$1.60
• Landline per min:$0.10

Russian Federation

• Landline per min:$1.50

Saint Helena, Ascension and Tristan da Cunha

• Landline per min:$1.40

Saint Kitts and Nevis

Saint lucia, saint pierre and miquelon.

• Landline per min:$1.35

Saint Vincent and The Grenadines

• Landline per min:$0.55
• Mobile per min: $0.55
• Landline per min:$0.48
• Mobile per min: $0.48

Sao Tome and Principe

Saudi arabia.

• Landline per min:$1.58
• Mobile per min: $1.58
• Landline per min:$1.95
• Landline per min:$0.25

Sierra Leone

• Landline per min:$0.02

Sint Maarten (Dutch part)

• Landline per min:$1.25
• Landline per min:$0.20

Solomon Islands

• Landline per min:$1.34
• Mobile per min: $1.34

South Africa

• Landline per min:$0.05

South Sudan

Switzerland.

• Mobile per min: $1.12

Syrian Arab Republic

• Landline per min:$0.30
• Landline per min:$0.03

Tanzania, United Republic of

• Landline per min:$5.65
• Mobile per min: $5.65

Timor-Leste

• Landline per min:$0.65
• Landline per min:$0.90

Trinidad and Tobago

• Landline per min:$1.15
• Landline per min:$1.20

Turkmenistan

Turks and caicos islands.

• Landline per min:$1.76
• Mobile per min: $1.76
• Call connection fee:$0.55

United Arab Emirates

United kingdom, united states, venezuela, bolivarian republic of, virgin islands, british, virgin islands, us, wallis and futuna, no $99 connection fee.

We waive the $99 connection fee. If you're an existing customer changing your plan or switching to the nbn network, you won’t need to pay a connection fee.

International Calls

12 months disney+ on us.

Included when you sign up to this or another eligible new plan. 

Offer ends 28 March, redeem by 31 May. Roll onto month-to-month subscription, currently $11.99/mth after 12 months. Cancel anytime. New and returning Disney+ subscribers only.  

Phone line, calls and more

• Call connection fee  included
• Local calls  included
• National calls to fixed line numbers  included
• Calls to standard Australian mobiles  included

Delays for new nbn HFC connections

Due to an industry-wide shortage of nbn Hybrid Fibre Coaxial (HFC) hardware, new nbn HFC customers may experience delays connecting to the nbn network.

This does not affect customers changing an existing HFC connection.

Bonus 20,000 Telstra Plus points

Bonus 20,000 Telstra Plus points for new home internet customers who take up an internet plan by 30 June and join Telstra Plus by 30 July.

Telstra Air ® . Australia’s largest Wi-Fi network

Enjoy free Wi-Fi data at over 1 million Telstra Air hotspots across Australia, and at millions of Fon hotpots overseas.

In Australia, you can access this data at selected Pink Payphones, Telstra stores and at the home hotspots of other Telstra Air members. 

You can use Telstra Air on up to three devices at a time in Australia just by logging in to Telstra Air with your Telstra ID. 

3 months of online protection on us

Protect your devices and your personal info from hackers, scams and online viruses with Telstra Device Security. Powered by McAfee. Includes award-winning antivirus. $0 for 3 months, then $10/mth. 

Three months on us redeemable once per account. Available to Telstra Personal post-paid mobile and internet customers. App download required. Data charges apply.

BINGE Standard for Telstra consumer post-paid customers new to BINGE.   

Roll onto standard monthly subscription fees (currently $16/mth) after offer ends unless you change or cancel. Cancel any time. Must sign up via Telstra. 

2 months BINGE with Telstra: Offer available to Telstra consumer post-paid mobile or home internet plan customers who are new to BINGE. Must sign up through  BINGE HUB  or via Telstra TV. BINGE Standard monthly subscription fees (currently $16/mth) apply after offer ends unless you change or cancel. Cancel any time. One redemption per customer account. If you cancel, you cannot restart the offer. Not compatible with any other BINGE offers. Not compatible with some third party billing platforms. Telstra billing not available for existing BINGE subscribers on another payment method. Requires internet and compatible device. Data charges apply.   

How to get 12 months of Kayo Basic on us

For new home internet services.

New and existing Telstra personal customers who take up a new home internet service on or after 10 January 2023 can redeem 12 months of Kayo on us. Offer ends 10th August. Redeem by 5th October.

Shop our nbn home internet plans

Shop our 5G Home Internet plan

For customers moving their existing Telstra Home Internet service

How to redeem the 12 months of kayo on telstra offer, telstra smart modem 3, next-generation security.

Our Telstra Smart Modem 3 with 4G backup is included for use with your home internet plan. Telstra Smart Modem Wi-Fi 6 technology delivers major security enhancements to help keep your information secure, and automatic software updates to keep your security protocols up to date. 

4G coverage required. Backup speeds capped at 25/5 Mbps. Actual speeds may be lower.

Wi-Fi 6 for better connectivity

Our next-generation Wi-Fi 6 technology delivers faster Wi-Fi speeds and gives you a stronger Wi-Fi signal in more corners of the home. Wi-Fi 6 also accommodates many more devices at once - from Ultra HD TVs and gaming consoles to smart appliances. 

• Connect Smart Modem 3 to your nbn™, Velocity or Opticomm connection box.

For more detailed instructions visit our  Telstra Smart Modem setup page

Working, watching or gaming? Internet Optimiser lets you prioritise what matters most. It's included with your home internet plan. 

Work better from home

Prioritise your video calls and work apps so you’ve got a reliable work from home internet connection.

Make the most of family time

Prioritise your favourite streaming apps and set limits on other devices. 

Put online gaming first

Prioritise your online gaming and devices, reduce lag and choose servers with the lowest ping.

Month-to-month plans with no lock-in

Flexible plans that don’t lock you in.

Our month-to-month plans let you change your plan up to once a month or cancel at any time. 

If you leave within 24 months, simply return your modem or pay a $200 non-return fee.

Unlimited data and calls

All our nbn plans have unlimited data.

So you can stream, work and play without worrying about how much data you use. Fair Use policy Policy applies.

• No excess data charges 

And a phone line with unlimited calls to standard Australian mobiles and landlines

You also get a home phone landline at no extra cost, plus unlimited calls to standard Australian mobiles and landlines. 

• Calls to 13 numbers and directory assistance   

Our 30-day satisfaction guarantee. Your peace of mind.

If you’re not satisfied with your new Telstra nbn® or Opticomm service, let us know within 30 days of connecting. We’ll try to fix it for you, or you can simply cancel with no obligations and we’ll refund your first monthly plan fee plus any hardware repayment costs.

First month of 5G Home Internet on us

There's no charge for the first month of your 5G Home Internet plan while you decide if it's right for you. If you leave within 24 months, return your modem within 21 days to avoid a non-return fee. 

BINGE Offer

BINGE Standard for Telstra consumer post-paid customers new to BINGE.

Roll onto standard monthly subscription fees (currently $16/mth) after offer ends unless you change or cancel. Cancel any time. Must sign up via Telstra. 

2 months BINGE with Telstra:  Offer available to Telstra consumer post-paid mobile or home internet plan customers who are new to BINGE. Must sign up through  https://hub.telstra.com.au/BINGE  or via Telstra TV. BINGE Standard monthly subscription fees (currently $16/mth) apply after offer ends unless you change or cancel. Cancel any time. One redemption per customer account. If you cancel, you cannot restart the offer. Not compatible with any other BINGE offers. Not compatible with some third party billing platforms. Telstra billing not available for existing BINGE subscribers on another payment method. Requires internet and compatible device. Data charges apply.    

4 months with Telstra

Offer for Telstra Personal customers (excl. pre-paid) who are new to Spotify Premium. Offer available until withdrawn. Roll onto Spotify’s standard mth-to-mth fees (currently $11.99/mth for Premium Individual) after 4 months unless you change or cancel beforehand. Must sign up via Telstra. Requires a compatible internet-connected device. Data charges may apply. Spotify Terms of Use and Premium Promotional Offer Terms apply.

Get 12 months of Kayo Basic on us

Included with this Telstra Upfront Internet Plan.

For Telstra Personal customers taking up a new home internet service. Roll onto Kayo Basic standard month-to-month fees after 12 months unless you change or cancel beforehand. Must sign up to Kayo via Telstra. Offer ends 10th August. Redeem by 5th October.

5G Home Internet plan speeds

Your 5G Home Internet plan comes with 1000GB of data.

We estimate you could do all of these and still use less than 1000GB a month:

• Stream HD videos for 350 hours or 4K videos for 171 hours
• Listen to 8500 hours of music
• Post to social for 5,600 hours
• Send & receive 40,000 emails

If you go over 1000 GB you still get data access, but your download speed will be slowed to 25 Mbps.

Speeds experienced may be slower over Wi-Fi and can also be impacted by other factors such as the distance and line of sight between the serving 5G mobile tower and the modem, the number of users online, where your modem is located and how far you are from it, weather, congestions and your in-home set up.

Protect yourself from malicious content

Get that extra layer of security, protect your data 24/7 with network monitoring.

Cyber criminals never sleep – and neither does our cyber security team. They monitor our network 24/7 to protect your data from suspicious activity. 

Your support options

Help when you need it.

You can call our local team or access our range of other customer support centres. If you need help, we're not far away.   Contact us

Get in touch via chat and we’ll help you as soon as we can.  Message us

Get help and more in the Telstra app

View your services, pay your bill, troubleshoot tech issues, contact us via messaging and more.  Download My Telstra

Visit our support page

Get the info you need or use our easy troubleshooting tools on our dedicated home internet support pages.  Go to support

Telstra 5G Home Modem - just plug and play

Telstra 5G Home Modem is all the equipment you need to connect your home to 5G-fast internet.  

Just plug your 5G Home Modem in where you find the strongest 5G signal at home and it connects wirelessly to the Telstra 5G network without any extra cabling. The modem light shows you how strong your 5G signal is, so it's easy to find the best location.  

Our next-generation Wi-Fi 6 technology delivers faster Wi-Fi speeds and gives you a stronger Wi-Fi signal in more corners of the home. Wi-Fi 6 also accommodates many more devices at once - from Ultra HD TVs and gaming consoles to smart appliances.

1TB monthly data

We're offering 1TB of data per month on our 5G Home Internet plan. You won't be charged if you go over your data allowance, but you will be slowed to 25Mbps. You can check your usage anytime on the My Telstra app. We'll let you know when you've hit 50, 85 and 100% of your data.

No techies needed. It's wireless and easy.

With Telstra 5G Home Internet, there's no waiting for technicians to come and connect you to a fixed line network or install a box on your wall. The 5G Home Modem connects wirelessly to our existing 5G mobile network, to give you 5G speeds at home without any additional hardware or cabling.

Fixed Wireless Standard

2-23mbps download 3mbps upload.

Typical evening speeds (7pm-11pm) 

Good for smaller households with 1-3 users with low data demands. 

• Stream videos in Standard Definition (480p)   
• Stream a single video in High Definition (1080p) 
• Work and study online while others browse. 

Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm)

Speeds experienced may be slower and will vary throughout the day due to factors including the signal strength or obstruction of the antenna’s line of sight to the tower, weather conditions, tower and network capacity, and in-home setup; and actual speeds may be significantly impacted by congestion, particularly during the busy hours (7-11pm).

Fixed Wireless Plus Speed

2-55mbps download 4mbps upload.

Great for medium households with 1-5 users at home.

• Enjoy responsive online gaming.  
• Work or study.
• Download and upload large files.

Around 50% of customers achieve download speeds greater than 15 Mbps (7pm-11pm).

Why upgrade to fast fibre?

With a free FTTP upgrade from nbn® , you can choose to enjoy the benefits of our fastest available  nbn  plans.

• Stream in ultra HD on more devices at once
• Enjoy higher speeds, faster loading & less buffering
• Work from home with smooth video calling
• Future-proof your home with nbn fast fibre.  

We make it easy

We'll handle the process so you can keep doing what you do online, with little or no interruptions while the upgrade is completed. Then we'll switch you over and you'll be ready to go - fast!

Allow up to 6 weeks for an installation appointment.

How to get it

Choose an eligible high-speed plan and we'll do the rest. Or sign up to any plan now and we'll let you know when your area is upgrading to access higher-speed plans. Message us below to get started.

With a free FTTP upgrade from nbn ®, you can choose to enjoy the benefits of our fastest available  nbn ® plans.

• Future-proof your home with nbn's fast fibre.  

Choose an eligible high-speed plan to get started. Or sign up to any plan now and we'll let you know when your area is upgrading to access higher-speed plans.

Core Internet plan details

Total minimum cost is $400 (including $85/mth plan cost, $99 connection fee and $216 modem charge). If you leave within 24 months pay out the modem pro rata ($9/mth) or stay connected to have fee waived.

Unlimited Internet plan details

Total minimum cost is $415 (including $100/mth plan cost, $99 connection fee and $216 modem charge). If you leave within 24 months pay out the modem pro rata ($9/mth) or stay connected to have fee waived.

Premium Internet plan details

Total minimum cost is $425 (including $110/mth plan cost, $99 connection fee and $216 modem charge). If you leave within 24 months pay out the modem pro rata ($9/mth) or stay connected to have fee waived.

Superfast Internet plan details

$450 ($135 + $99 connection charge + $216 modem charge). This amount assumes you stay connected to the Premium Internet plan and may change if your month-to-month plan price or Add-on price changes.

Ultrafast Internet plan details

$485 ($170 + $99 connection charge + $216 modem charge). This amount assumes you stay connected to the Premium Internet plan and may change if your month-to-month plan price or Add-on price changes.

500GB Data plan details

Min cost $390 if you cancel after 1 month (incl. $216 modem, $99 online connection fee). If you leave within 24 months pay out the modem ($9/mth for every month remaining in the first 24 mths). 

Min cost $306 if you cancel after 1 month (incl. $216 modem). If you leave within 24 months pay out the modem ($9/mth for every month remaining in the first 24 mths). 

Premium offer details

Pay just $95/mth for 12 months, $110/mth afterwards.

Min cost $311 if you cancel after 1 month (incl. $216 modem, $15 plan credit). If you leave within 24 months pay out the modem ($9/mth for every month remaining in the first 24 mths).

Credit applied by the second bill. For new customers. 

Unlimited offer details

Pay just $1 for your first month and then $95/mth afterwards.

Pay just $1 for your first month and then $110/mth afterwards.

Superfast offer details

Pay just $31 for your first month and then $140/mth afterwards.

Ultrafast offer details

Pay just $71 for your first month and then $180/mth afterwards.

$15 a month off Superfast unlimited data plan.

Pay just $125/mth for 12 months, $140/mth afterwards. 

Min cost is $341 if you cancel after 1 mth (incl. $216 modem, $15 Premium plan credit). If you leave within 24 mths pay out the modem pro rata ($9/mth for each month remaining in the initial 24 months). Credit applied by the second bill.

$15 a month off Ultrafast unlimited data plan.

Pay just $165/mth for 12 months, $180/mth afterwards. 

Min cost is $381 if you cancel after 1 mth (incl. $216 modem, $15 Premium plan credit). If you leave within 24 mths pay out the modem pro rata ($9/mth for each month remaining in the initial 24 months). Credit applied by the second bill.

At Telstra we recognise and acknowledge the existing, original and ancient connection Aboriginal and Torres Strait Islander peoples have to the lands and waterways across the Australian continent. We pay our respects to the elders past and present. We commit to working together to build a prosperous and inclusive Australia .

• Pay My Bill
• Setup Direct Debit

Support Centre

• Knowledge base
• Downloads & Guides
• Remote Support
• Testimonials

Telstra Fibre Internet

Service Quality

Telstra Fibre is highly scalable, up to 10 Gbps Symmetrical Speed guaranteed on our Premium product. The service is delivered as fibre to your preferred location inside your business address.

A serious data link needs serious data inclusions, so we give you unlimited downloads and uploads. This ensures your business is always connected and operating at full speed.

Telstra Fibre is highly stable, provides excellent performance and low latency, all of which are all increasingly important in the age of video conferencing and internet based applications.

Can’t get Telstra Fibre? Telair interconnects with all major carriers in Australia. If infrastructure is available in your area, Telair can deliver the solution best suited to your requirements.

Choose your minimum term and Class of Service below to view our super competitive Standard & Premium Telstra Business Fibre Internet (Route 1) plans with free install . Pricing is GST Exclusive.

Choose a term:

36 Month Plans

48 Month Plans

60 Month Plans

Minimum cost over 36 months: $12,564

for the price of 100Mbps

Minimum cost over 36 months: $14,364

Minimum cost over 36 months: $21,564

Minimum cost over 36 months: $31,644

Telstra Business Internet special offer terms...

• The Offer expires at 5pm AEST on the 30th of June 2024
• The Offer is available on the Telstra Business Internet 200Mbps products only
• The Offer is available on 36+ month terms
• The Offer is available for both Standard and Premium CoS options
• The Offer is only valid once the application for service is accepted and approved by Telair. Telair reserves the right to reject orders with Special Offer pricing in the event a building does not qualify
• The Offer may be extended or discontinued at any time for any reason, at Telair’s sole discretion

Critical Information Summaries: Telstra Business Internet Standard | Telstra Business Internet Premium

Check Availability

1. enter your details, 2. get your results.

During this step, we’ll look at all of your available options to get you the best internet connection possible.

WHY CHOOSE TELSTRA BUSINESS INTERNET?

Telair’s Telstra Business Internet (TBI) provides a business-grade internet connection that’s delivered end-to-end over Telstra fibre infrastructure. Coverage is available nationally, with tens of thousands of multi-tenanted business sites already activated, and many more eligible for connection at no additional upfront costs. 

The major benefit of Telstra Business Internet is that it offers a range of terms and your choice of a Standard or Premium service. Each of these packages is extremely competitively priced, so Telstra Business Internet is scalable to suit businesses and budgets of every kind.

READ MORE about how Telair is bringing enterprise-grade fibre to businesses all across Australia.

Make your business soar

Telstra Fibre provided by Telair will propel your business to new heights. With super fast data speeds, guaranteed uptime and Australia’s best network, Telair offers Telstra Fibre plans that can transform the way you work.

Our Telstra business internet plans are suitable for companies of every size. Whether you run a small retail shop or a large corporate premises, Telair simplifies the process of connecting with your customers.

Talk to our team to find out whether Telstra Fibre is available in your area.

What is Telstra Fibre?

Telstra Fibre Internet is an enterprise-grade internet service that delivers blindingly fast speeds, affordable pricing and Australia’s leading network.

The Telstra Fibre plans offered by Telair include Guaranteed Speeds of up to 1Gbps on Premium packages with a 1:1 contention ratio, or a 20:1 contention ratio on Standard packages. This means you won’t be bogged down by overshared network traffic and your business will never miss an opportunity.

Benefits of Telstra Fibre Ethernet

• Guaranteed Speeds (Premium)
•  99.95% Uptime Guarantee
•  No sharing bandwidth with other customers (Premium)
• Superior to DSL, nbn™ & Wireless Ethernet
• Speeds from 100Mbps to 1Gbps
• Receive personalised account management while benefiting from Australia’s top-tier carrier network
• Perfect for use with  uPBX

Telstra Business Internet Plans for Every Team

Connectivity has never been more important, and top-tier plans have never been more affordable. Telstra Business Internet plans are changing the way our clients connect. With ultra-fast speeds and some of the most cost-effective pricing on the market, Telstra Fibre is the ideal solution for teams of every size.

Telair provides Telstra Business Fibre packages with bandwidth ranging from 100Mbps to 1000Mbps. That offers you the flexibility to choose an internet plan that supports your business and provides the bandwidth you need to operate web servers, uPBX phone systems, everyday workloads and more.

Regardless of the package you select, Telstra Fibre offers symmetrical upload and download speeds. This far outperforms most nbn™ connections, making our internet plans more effective for businesses that collaborate, chat and video call online. Plus, with Unlimited Data included as standard, Telair can ensure you’re always connected, so you’ll never miss an opportunity to talk to customers or make a sale.

Telstra Fibre with 99.95% Guaranteed Uptime

Telair is simplifying connectivity with Telstra Fibre internet plans that come with 99.95% Guaranteed Uptime. Our Guaranteed Uptime is an enterprise Service Level Agreement (SLA) that ensures your service is up a certain percentage of the time. If we don’t meet the minimum 99.95% requirement for a particular month, we’ll compensate you.

Guaranteed Uptime SLAs are one of the biggest benefits of Telstra business internet plans. There’s no point in having a fast connection if you can’t use it. Telair understands that, and we always strive to exceed the minimum requirements of our agreement. And, if you do encounter an issue, our 100% Australian-based support team will do everything we can to get you back online sooner.

Combined with the Guaranteed Speeds offered as part of our Premium packages, Telair provides access to high speed, high quality internet your business can rely on.

Backed by Telair’s 100% Australian-Based Support Team

The team at Telair has been hard at work for nearly two decades. We continuously strive to deliver stable, reliable products, and we are proud of the trust we have built in the Australian market.

One of the ways our team adds value is by offering 100% Australian-based support. We have a network of national locations in Brisbane, Sydney, Melbourne, Perth, Tasmania and South Australia. From these locations we deliver expert advice and reliable support that ensures your Telstra Fibre plan is always connected.

If something does go wrong, you are welcome to contact our experienced support team at any time. Each of our Telstra Fibre customers receives personalised account management from Telair. That means we can address issues as soon as they arise to improve uptime and help you connect with customers in crucial moments.

FAQs & IMPORTANT INFORMATION

Getting started, can i get this service.

Telair Business Fibre services are not available everywhere. Availability depends on a number of factors, including whether the necessary equipment is available at the relevant exchange, and if your premises is able to connect to the network.

Please contact Telair and we will qualify your address and provide a quotation.

Will I be charged if I request a service qualification?

Nope! Our initial service qualification will be performed remotely, and won’t cost you anything.

Ok - the service is qualified, how do I sign up?

The service, are speeds guaranteed, what is the uptime guarantee sla.

Telstra Fibre services provided by Telair come with a 99.95% Uptime Commitment. This means that we assure the service will be up a percentage of the time. If we don’t meet this level for a particular month, we compensate you. Please note that planned network maintenance is not included in this commitment.

Will I need any special equipment?

Required customer equipment, included network terminating unit, router options.

Recommended Routers

Up to 100Mbps: Mikrotik 2011/4011, Sophos XG Series

Other Information

I have a question that isn't listed here or need help, our partners.

• Internet Brands

Telstra Internet: Review & Plans

Telstra is the largest internet provider in Australia , but does that mean you’re getting the best value for money? The telco giant offers a wide range of home internet options including NBN connections, plans using a combination of ADSL and cable connections, and mobile broadband options including 5G broadband. Of course, the plans you can sign up to all depends on the location of your home and what is available in your area, not to mention your personal preference and internet needs.

There are several plan types available, all of which can be purchased as broadband-only (and often bundled with a home phone at no extra cost) or with your choice of entertainment packages and other add-ons. There are various entertainment bundles to choose from, including bundles with Foxtel TV packages, plans bundled with Telstra TV  and even the option to add on a Xbox All Access package. But how do Telstra’s internet plans compare to its rivals when it comes to price and features? In this review, we’ll cover a range of Telstra internet plans and general information to help you decide whether Telstra is the right internet provider for you.

Which Telstra internet plans can I sign up to?

Telstra has a relatively simplified selection of internet plans, with plans available across a range of connections. You can pick up Telstra internet plans on the following options:

• Home wireless broadband
• Mobile broadband
• 5G broadband

Telstra’s ADSL and Cable plans are listed as ‘NBN ready’ so you can simply switch to NBN once it becomes available to your home. There are also two wireless broadband categories — home wireless and mobile broadband . Of course what types of plans and connections you can sign up for at your home largely depend on what is available in your area, and what your home internet needs are.

The cost of Telstra internet for the home differs between plans, depending on a range of factors including your connection, the speed tier you choose (if you’re on NBN) and how much data is included on the plan. For example, mobile broadband plans are typically much cheaper than a fixed home internet connection, however the data inclusions are usually quite small.

How fast are Telstra’s internet plans?

The speed of your home internet will depend on a range of factors, including what type of internet you’re using. Telstra’s NBN plans for example, can theoretically reach up to 1Gbps, while its 5G plans can reach up to 20Gbps, however actual speeds you experience may differ. Here’s a quick look at the potential speeds you can reach on Telstra’s different home internet options:

• Maximum download speeds for ADSL are around 8Mbps while ADSL2+ speeds are around 20Mbps
• Cable connections can reach around 30Mbps to 50Mbps for download speeds
• Telstra’s NBN plans start at 25Mbps and go up to 1000Mbps, however actual speeds experienced can differ
• 5G can reach speeds up to 20Gbps — that’s 200 times faster than the 100Mbps NBN speed tier

If you live in an area with access to the NBN, Telstra currently offers multiple NBN speed tiers – 25Mbps, 50Mbps, 100Mbps, 250Mbps and 1000Mbps. Speeds of NBN 100 and above are more likely to suit households with four or more people, and is ideal if you do a lot of high-quality video streaming, gaming or data-heavy work.

Telstra made major upgrades to its network in mid-2020 that it claims boost the speed of most NBN connections by around 15%. If you’re on a qualifying connection, you should now see typical speeds, even during peak evening times, close or equal to the maximum possible speed available on your plan for NBN 25, NBN 50 and NBN 100.

Telstra’s range of broadband plans often come with several perks, so let’s dive in with more detail to see how far your money goes.

Telstra NBN Plans

Telstra has quite a few simplified NBN plans up its sleeve, with a variety of data options, contract lengths and call packs available.

• The most commonly available speed tiers are NBN 25, NBN 50 and NBN 100 speeds, with unlimited data included on all plans.
• Premium (NBN 100) speeds are mostly available to homes with FTTP, FTTC or HFC NBN connections, with some FTTN and FTTB homes also eligible.
• Superfast (NBN 250) and Ultrafast (NBN 1000) plans are only available to FTTP and selected HFC homes.
• You may need to pay upfront fees for installation and your modem.

The below table features selected published Telstra NBN plans from Canstar Blue’s database, listed in order of cost from the lowest to highest and then by data allowance. Use our comparison tool to see plans from a wider range of providers. These are products with links to a referral partner.

Telstra 5G Home Internet Plans

Telstra now offers 5G home internet plans to customers, which include one terabyte of data (1,000GB). These plans come with no lock-in contract and an included 5G modem. While 5G-speed data isn’t unlimited, if you do exceed your full-speed gigabyte allowance you’ll have access to data at speeds of 25Mbps until your billing cycle resets.

Unlike mobile broadband, Telstra 5G home internet is designed to be used at a single home or business address, and isn’t portable – your modem is geo-locked to your street address. However, the plug-and-play modem makes setup easy (and is included free when you stay connected for 24 months), and also offers 4G network backup.

The following table shows a selection of published Telstra 5G internet plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. This is a selection of products with links to referral partners.

Telstra 5G Mobile Broadband Plans

If you’re lucky enough to live in an area connected to the Telstra 5G network , you can now pick up a 5G mobile broadband plan.

You’ll need to order the Telstra 5G Wi-Fi Pro on a plan over 12 or 24 months (or outright), and then bundle with a mobile broadband plan, which is an additional monthly cost.

Access to the 5G network on these plans varies. Customers on the Medium and Large plans will have access to 5G included on their plan, whereas Extra Small and Small plan customers don’t have access included. These plans are also offered on an Upfront basis, so you’ll pay for each month in advance via AutoPay.

Telstra Mobile Broadband Plans

The following table shows a selection of published Telstra mobile broadband plans on Canstar Blue’s database, listed in order of cost, from the lowest to highest and then by data allowance, largest to smallest. This is a selection of products with links to referral partners.

Telstra ADSL2+ & Cable Plans

Perhaps one of the most impressive things about Telstra is that across all types of plans, you are not compromising on price or inclusions. That is to say, you can expect the same or similar value from ADSL2+ plans as you can with its NBN and cable broadband.

Many of these are month-to-month plans, however if you choose an entertainment pack, you’ll typically be required to sign up on a contract. While a monthly plan gives you the flexibility and freedom to cancel whenever you want to, you need to be wary of upfront costs, such as installation, modem fees and delivery fees.

If you’re choosing ADSL or Cable while you wait for your home to be connected to the NBN, switching from one of these plans to Telstra NBN is easy — Telstra will let you know when your home has NBN access so you can make the switch.

Telstra Mobile Broadband Plans & Home Wireless Plans

Home wireless and mobile broadband plans are increasing in popularity, with the average cost of 4G data decreasing over time and the need for flexibility increasing. While 5G is the big star when it comes to wireless internet plans, a 4G wireless broadband option can be a good option for some.

Telstra has simplified its mobile broadband range, separating your data plan from your modem of choice. If you don’t already have a modem, you’ll simply choose from one of the Telstra modems on offer, decide whether you want your repayments to run over 12 or 24 months or to buy outright, and then add on a data plan. All plans offered are payable upfront via AutoPay.

While those data inclusions may seem limiting, especially for home use, these plans have no excess data charges — like Telstra’s postpaid phone plans, you can keep using data but at the capped speed of 1.5Mbps.

Prepaid mobile broadband plans

Telstra’s prepaid mobile broadband lets you buy one of several devices and recharge it with your choice of several prepaid data plans. There are several SIM options, or you can add on the SIM Kit and then choose your recharge amount. SIM-only mobile broadband plans are a way of getting Telstra internet plans for iPads and other mobile devices.

If you don’t have a compatible device, there are several prepaid mobile broadband devices available to purchase, but you will have to buy your device outright. Otherwise, these SIM cards can be used in a mobile phone or other portable device with a SIM card slot, like an iPad or tablet.

Telstra’s features and extras

Telstra could be described as a ‘full service’ telco, meaning it offers a whole lot more than just broadband. Here’s what you can expect with Telstra:

• Entertainment:  Customers can add Foxtel and  Foxtel Now packages, as well as Telstra TV, Xbox All Access, Kayo Sports , and even BINGE video streaming to their plans.
• Call packs: Telstra offers home phone for no extra cost on internet plans, with unlimited calls to Australian mobiles and landlines included. Even if you don’t need a home phone, you’re not charged any extra for this inclusion.
• Speeds: If you’re looking at NBN, you can choose from three base NBN speed tiers when signing up for a Telstra NBN plan, with the option to add on one of the two extra-fast speed tiers when you sign up to the premium speed plans.
• Modem: Modems may be included on select plans, or added on for additional cost. If you cancel your month-to-month plan before 24 months, you may be required to pay off the modem. Telstra also offers a smart modem with 4G backup, so you’ll still have internet access through the mobile network even if your fixed connection is down.
• Telstra Plus rewards: Telstra customers are eligible to join Telstra Plus rewards at no extra ongoing cost. You earn points every time you make an eligible payment, and those points can be redeemed for discounts on devices, accessories and more through the Rewards store. Members also enjoy benefits likes discounted movie and sports tickets and event pre-sales.

As you can see, Telstra does offer more than just internet plans, and while plan prices might be on the higher end compared to other internet providers, you might find that the additional extras available from Telstra could be enough included value for the price.

If you’re wondering what other features Telstra has to offer for NBN plans, the below table includes what you’ll be able to access when signing up to a Telstra NBN plan for your home internet.

Telstra Network Coverage

Telstra prides itself on being the ‘network without equal’ and states that the NBN is rolling out fibre coverage to 93% of Australians. The remaining 7% will be covered by fixed wireless and SkyMuster satellite technologies. Telstra has a coverage map and address checker on its website to let customers know what type of NBN is coming to their area, and when.

Current NBN rollout covers many capital cities, as well as major regional hubs along the eastern seaboard, as pictured.

As most Aussie homes are now connected to the NBN, most customers looking for an internet plan through Telstra will most likely find a NBN plan to suit their needs. Telstra offers plans suitable for smaller households that may not be heavy internet users, along with plans for larger households that need faster internet speeds and unlimited data. Telstra NBN plans are also available with a range of entertainment add-ons available.

The following table features published Telstra NBN plans from Canstar Blue’s database, listed in order of cost from the lowest to highest and then by data allowance. Use our NBN comparison tool to see plans from a wider range of providers. These are products which may contain links to a referral partner.

Telstra Customer Service & Support

As Australia’s largest telco, you would rightfully expect Telstra to have a comprehensive customer service system.

• There are many FAQ documents on its website, with 24/7 chat functions if needed.
• Telstra has a multilingual customer service team so you’re covered if you want to speak in your native tongue.
• Telstra customer service number is 13 22 00.

Telstra has a variety of customer support functions, as well as a range of bricks and mortar stores throughout Australia; often it can be easier just to pop into one and chat to a real person. It’s all up to you.

Telstra Internet FAQ

Still have some questions about Telstra internet? Take a look at the below FAQs to see if your question is answered, otherwise it’s worth checking out the Telstra website for more information.

Does Telstra have unlimited data?

Telstra only offers unlimited data on its fixed home internet connections (NBN, ADSL and Cable). Mobile broadband plans include no excess data charges, which means you can keep using your internet but at the capped speed of 1.5Mbps.

How much does Telstra internet cost?

This does depend on the plan you choose. Telstra is on the more expensive end of the spectrum when it comes to internet plans, although Telstra does tend to have extras and added value that could be worth the price.

Can I get Telstra internet at my home?

If you have an NBN connection to your home, it’s likely you’ll have access to Telstra internet at your home. Access to ADSL, Cable and even home wireless options, does depend on where you live and if your home has access. Even home wireless and mobile broadband requires you to be close to a Telstra mobile tower. The best way to find out what Telstra internet services you have at your home, is to check your address on the Telstra website.

Is Telstra internet good for gaming?

Telstra offers the fastest NBN speed tiers available — NBN 100, 250 and 1000, which are great if you want a fast online gaming experience. Even NBN 50 is adequate for online gaming. If you want an even better gaming experience, Telstra offers the ‘Game Optimiser’ tool, which costs an additional fee per month (on NBN 50 and NBN 100 plans). The Game Optimiser prioritises online gaming traffic, allows you to choose your preferred game server region, and allows you to control home network use.

My Telstra internet isn’t working

If your home internet is down, you might want to try restarting your modem/router. Simply turn it off and wait a minute or so, then turn it back on and see whether you regain access. Sometimes you may also need to unplug your modem/router from the power point and leave it unplugged for around 10 minutes, then turn the power back on and the modem/router.

If these simple troubleshooting options don’t work and you’re still without coverage, you may need to check the NBN Co website to see if there is an  NBN outage  in your area, or get in touch with Telstra’s customer support to find out if there is anything wrong with your connection.

How does Telstra internet compare to other providers?

Telstra offers much more than just broadband, thanks to its range of entertainment extras and add-ons. Other telcos that offer unlimited data, entertainment and home phone call packs include:

• Aussie Broadband

While most — barring Foxtel — do not include Foxtel entertainment, there is often some form of entertainment bundled in, usually in the name of Fetch TV . It all depends on what you’re after here.

Is Telstra a good internet provider?

Telstra is generally one of the most expensive internet service providers, however, the trade-off is that with Telstra you’ll get extras like:

• Comprehensive 24/7 customer service and physical stores
• Usually reliable and comprehensive network coverage
• Entertainment packs including Telstra TV, Foxtel and Xbox on more expensive plans
• Other value-add perks like 4G backup on Telstra’s smart modem
• 5G broadband plans with Australia’s largest 5G network

While prices are a bit steeper than others, Telstra is still a very strong choice when you’re shopping for a new internet plan, and the extras that provide a bit more value to its plans may be worth the money. Other providers offer cheaper plans, but if you want more than just internet, Telstra might suit your needs.

When it comes to what customers think about their Telstra NBN plan, Telstra was rated 3 out of a possible 5 stars for overall customer satisfaction in Canstar Blue’s annual Most Satisfied Customers for NBN Providers rating. Customers rated Telstra 3 stars for both customer service and value for money, however the provider was rated 4 stars for speed and reliability, ease of setup and bill and cost clarity. Other NBN providers were rated higher, however everyone’s experience with their NBN provider is different.

Overall, it comes down to what you think will be the best internet plan for your needs. Telstra does indeed offer more options, and if you’re still waiting for your home to be connected to the NBN, Telstra is one of the few providers still offering alternative fixed-line internet connections. It also has a comprehensive range of wireless internet plans that could suit your needs if you’re looking for an alternative to an NBN plan.

But before you jump in, it’s worth comparing what internet plans around out there from other providers to help you find an option that will suit your needs and budget.

Other articles worth reading

• The Cheapest NBN Plans
• Australia’s Top NBN Plans
• NBN Speed Tiers Explained
• Checking If Your Router is NBN-Ready

About the author of this page

This page was written and is regularly updated by Canstar Blue’s Telco Editor, Tara Donnelly. Having spent over seven years writing for and editing telco comparison websites, she’s an expert in all things phone & internet, including NBN plans, wireless technology, the latest mobile devices and how to find the best deal for your family. She loves to highlight the next best deals, while also flagging the things you need to be aware of.

Compare NBN Providers

What do customers think about Telstra NBN plans?

In 2020, Australians gave Telstra 3 out of 5 stars for Overall Customer Satisfaction in NBN plans.

Telstra Facts

Telstra is Australia’s largest telecom company, offering a range of services to millions of Australians. Here’s what you need to know about this internet provider:

About Telstra

Telstra started back in 1975 when the Australian Telecommunications Commission commenced trading under Telecom. In 1993, Telecom merged with the Overseas Telecommunications Corporation, changing its name to Telstra. Four years later in 1997, Telstra’s first shares were listed on the ASX.

Telstra Services

Telstra has a range of products outside of just internet, including:

• Mobile plans
• Tablet plans
• Mobile accessories
• Internet and Broadband plans
• NBN packages
• Entertainment services
• Home phone plans

More Telstra Services

Telstra: Recent Key Dates

2008 | Telstra submitted a proposal to build a National Broadband Network, which was ultimately turned down.

2011 | NBN Co Limited signs an agreement with Telstra that periodically stops Telstra from marketing their mobile network as an NBN alternative.

2011 | Telstra launches a new brand identity and colour scheme.

2013 | Telstra launches Belong, another ISP.

2013 | Telstra adds PayPal to its payment options.

2015 | Telstra stopped selling dial-up internet, transferring off existing customers.

Queensland Energy Rates Explained

South australia energy rates explained, compare cheapest electricity prices in sa, best-rated gas suppliers sa, compare 40gb mobile data plans, compare 10gb mobile data plans.

**Max. Data/Billing Period

The amount of data the provider has advertised for the billing period of their plan.

Billing periods usually range from 28 to 31 days, but can vary - contact the provider for the billing period costs and inclusions.

Actual product inclusions can be found on the provider’s website.

^^Advertised Cost/Billing Period

The advertised cost the provider has advertised for the billing period of the plan.

• The search results do not include all providers or products, and may not compare all features relevant to you.
• Advertised data (per billing, and monthly cost as shown in the table may not be the same as the amounts per billing period). Contact Provider for the billing period costs and inclusions.
• Some plans may apply additional charges where you exceed usage limits. Check the product provider's plan information.
• Products displayed by our referral partner will be the closest available match to your search inputs. If no reasonable match is available, no results will be displayed.
• Proof of identity may be required
• Canstar Blue’s  Terms and Conditions  and  Privacy Policy  apply.

Unlimited Data

• Some providers may cap the provision of unlimited data at maximum speed. Once this cap is reached the provider will then revert you to a slower speed. See providers website for more details.

Referral Partners

By clicking on a brand, ' go to site ', ' shop online ', ' get quotes now ', or ' see offer ' button, you will leave Canstar Blue and be taken to our referral partner to compare. Canstar Blue may be paid for this referral. You agree that Canstar Blue’s terms and conditions  apply to this referral.

Canstar Blue may earn a fee for referrals from its website tables, and from sponsorship of certain products. Fees payable by product providers for referrals and sponsorship may vary between providers, website position, and revenue model. Sponsorship fees may be higher than referral fees. Sponsored products are clearly disclosed as such on website pages. They may appear in a number of areas of the website such as in comparison tables, on hub pages and in articles. Sponsored products may be displayed in a fixed position in a table, regardless of the product's rating, price or other attributes. The table position of a Sponsored product does not indicate any ranking or rating by Canstar. The table position of a Sponsored product does not change when a consumer changes the sort order of the table.  For more information please see  How Are We Funded .

Telstra internet review

Our verdict: telstra’s internet plans are feature-packed and offer some of the fastest speeds around. however, its premium prices might not suit all budgets..

In this guide

Telstra internet review: Our verdict

About telstra, value for money, customer service, bonus features, how to switch to telstra, frequently asked questions.

Telstra Internet

NBN providers

• Extra features like Telstra Plus rewards
• NBN modem with 4G back-up
• Free home phone line on all NBN plans
• Fast, reliable speeds on NBN plans
• More expensive than other providers
• Flat fee for modem non-return if you leave before 24 months instead of paying off how many months are remaining

Compare Telstra internet plans

• Home wireless
• Mobile broadband
• Fixed Wireless

Compare other internet plans

If you're looking for a premium, feature-packed internet plan, Telstra has you covered. It boasts reliable speeds, a strong brand reputation and a free home phone line with unlimited calls on all NBN plans.

But this comes at a price as Telstra's plans are some of the most expensive around.

While Telstra's NBN plans are its core internet product, the telco giant also offers home wireless broadband and data SIMs too.

Telstra is Australia's largest telecommunications and technology company, offering a full range of communications services.

• It was formed in 1975 as a government-owned company and became privately operated in 2006.
• Telstra made high speed broadband available to the public through its cable service in 1996 and launched BigPond (an internet service provider) in November of the same year.
• In 2000, Telstra launched ADSL broadband and NBN plans in 2012.

Read a more detailed review on

Telstra's plans come with the kind of bells and whistles you expect from a premium provider.

This includes a modem with 4G back-up (only a handful of providers offer this), included phone line with free calls to Australian numbers and maximum speeds across almost all its NBN plans.

However, this comes at a cost as Telstra's NBN plans are usually among the most expensive in their respective speed tiers according to the plans in Finder's database.

• Keep in mind: Telstra NBN plans cost about $10–$30 a month above the average price on Finder.

Telstra also doesn't charge any set-up fees for standard installation if you sign up online.

Watch out for:

• Telstra's NBN modem is compulsory to purchase when you sign up for an NBN plan. If you cancel your Telstra service before 24 months are up, you can return it for free if it's in good condition. Otherwise it will cost you $200.

Telstra's 5G home internet plan uses its 5G network and promises average download speeds of 336Mbps, much faster than its NBN 100 or NBN 250 plans.

This is great value, so long as you can get consistent speeds. This isn't always guaranteed when using a mobile network for your internet connection.

It has a data cap of 1000GB, whereas other providers offer unlimited data on their home wireless plans . It's still a generous allowance though, as Telstra believes it will allow you to stream HD videos for 350 hours, which works out to be around 11 hours a day during a month.

If you exceed your 1000GB for the month, your download speed will be slowed to 25Mbps and your upload speed to 5Mbps.

• A modem is included for new customers who stay connected for 24 months. If you cancel before 24 months, you must return the modem in good working order. If you don't return your modem or it's not returned in good condition, you may be charged a non-return fee of $400.
• You will need to live in an area with sufficient Telstra 5G coverage to purchase the plan.

Unlike most mobile broadband providers that offer under 200GB a month, Telstra is one of only a few providers in Finder's database that offers big data caps on its Upfront plans of up to 400GB.

These plans come with 5G access too, making them strong choices for portable and fast data.

If you go over your data allowance before the month is out, your speed will be capped at 1.5Mbps.

If you want prepaid mobile broadband, Telstra has that too, but the speed is capped on some plans at 150Mbps.

Telstra also has long expiry data plans which work out a little cheaper than its 28-day prepaid plans, though its Upfront data plans still present the best value overall.

Telstra offers the option to buy a portable modem along with your data plan, which you can pay off in 12-, 24- or 36-month instalments. Some are just the size of a small dongle to help you get internet on the go.

Performance

In March 2024, Telstra came second (out of 12 providers) in the ACCC Measuring Broadband Australia report . It delivered maximum speeds 101.7% of the time during the busy hours of the day (7pm–11pm), which was Telstra's best ever result in the report.

With Telstra's score of over 100%, that means it always delivers the advertised speeds on its plans during busy hours of the day.

• Why this matters: The ACCC report helps consumers see which NBN providers are reliable in delivering their advertised speeds.

Telstra has ranked consistently in the top 4 in these reports since December 2020, meaning it's one of the more reliable providers out there when it comes to speed.

Telstra makes it easy to get in touch with its support team. You're able to:

• Call up the customer support line. Technical support is available Monday to Friday, 7am to 11pm AEST, while if you have billing and account enquiries, you can call Monday to Friday between 8am and 7pm AEST.
• Head into a Telstra store and chat in person with someone there.
• Send a message via the My Telstra app.
• Live chat on the Telstra website.
• Send a message on the Telstra Facebook or Twitter social media pages.

The Telecommunications Industry Ombudsman (TIO) covers complaints data from phone and internet customers. In the 2023 Annual Report for the financial year ending June 2023, Telstra:

• Had 40.42% of all complaints, which was the most out of all providers. But considering Telstra is the most popular broadband provider according to Finder's Consumer Sentiment Tracker , this is not surprising.
• Saw a 35.7% decrease in complaints from the previous financial year.

Telstra's plans come with a bunch of bonus features that help it stand out.

4G back-up modem

All Telstra NBN plans come with the Telstra Smart Modem 3.

If there's an NBN outage in your area, you'll be switched over to 4G mobile data as a back-up within a few minutes. The speed is capped at a maximum of 25Mbps download and 5Mbps upload. You also need to be in a 4G coverage area.

30-day satisfaction guarantee

If you're a new Telstra home internet customer and aren't happy with your service within the first 30 days, you can request a full refund of any fees you've paid and cancel the connection with no obligations.

Free home phone line

Telstra is one of the few providers that not only give a home phone line with all NBN plans, but also provide you with unlimited local and national calls at no extra cost. You also get 30 minutes of standard calls overseas.

Telstra Plus rewards

Telstra customers get benefits and earn Telstra Plus reward points whenever they pay their bill. These points can be used towards discounted tech, appliances, concert tickets and more.

How does Telstra compare?

As the NBN 50 plan is the most popular internet plan in Australia, Finder has gathered together some of the major providers so you can see how Telstra compares to them on this speed tier.

If you've settled on a Telstra plan that suits you, you just need to go to Telstra's website to enter your address to finalise your purchase. This will tell you if the plan you want is available at your address.

What if I'm moving house? If you're already a Telstra customer, you can book a move and it'll handle it all for you. Telstra advises that if you book your move before 1pm Monday to Friday, you'll get your service connected within 2 business days.

You should give your current provider some warning in case there's a notice period for cancelling your old service. You don't want to get stuck paying for 2 services. That's even though Telstra says it will notify your old provider if you switch.

For more details on the process, check our guide to switching broadband providers .

Why compare broadband internet with Finder?

We know our stuff. We review every dollar, every GB, every plan, every month. Our data usage is bonkers.

You can rely on us. We update our database of plans and deals every month, and we're constantly fact-checking.

We're here to help. We've helped millions of Aussies find better broadband internet, with no plans to slow down.

What is Telstra's cheapest NBN plan?

Telstra's cheapest NBN plan costs $85 a month. It comes with unlimited data and a typical evening speed of 25Mbps.

Do seniors get a discount from Telstra for internet?

If you're an eligible Health Care Card or Concession Card holder you can get a $65 Starter Internet Plan with 50GB of data and unlimited standard calls to local, national and Australian mobiles.

This is cheaper than the Basic Upfront Internet Plan, which costs $85 a month, but gets you unlimited data.

Do Telstra customers get free Netflix?

No, Telstra customers do not get free Netflix . On some internet plans, you may be able to get a free trial subscription to BINGE or Spotify, but not Netflix.

Do I have to buy a modem from Telstra?

No, Telstra modems are included with its internet plans if you stay with it for 24 months. If you leave before then, you'll need to return the modem in good condition or be charged a fee of between $200 and $400 depending on your internet plan.

Does Telstra have 5G internet?

Yes, Telstra has 5G internet. You can get it on either its 5G home internet plan or via one of its mobile broadband plans. Keep in mind to access 5G internet, you'll need a 5G-compatible device and to be in a 5G coverage area.

Do Telstra customers get free Foxtel?

Telstra customers do not get free Foxtel included. There is currently an offer from Telstra where you get free Foxtel Now for one month.

How do I cancel my Telstra internet plan?

You can cancel your Telstra internet plan by calling 13 22 00, messaging it or visiting a Telstra store. Keep in mind, when you cancel, your service will be disconnected immediately and you won't be refunded any money you've already paid. You'll also need to pay out any remaining hardware or accessories in full when you cancel.

Latest broadband news

Telstra’s changing NBN prices again from 1 July, says it’s complicated

Because life isn't expensive enough.

Mark Neilsen

Mark Neilsen is a writer at Finder, specialising in streaming, broadband and mobile. He looks for deals on all those services and keeps you abreast of any changes to see what's worth it for you. He has over 20 years' experience in print and digital media and while at Finder, Mark’s expertise has been featured in Yahoo Finance, The New Daily, Ad News, Tech Guide and news.com.au. In his time at Finder he has done over 300 articles on streaming, mobile and broadband. In his time away from Finder he is trying to get through the watchlists of the 11 streaming services he is currently subscribed to. See full profile

More guides on Finder

Think your Telstra Internet is running slow? Run a quick speed test to make sure you're getting the speed you've paid for.

Be online 24/7, wherever you are in Australia with a Telstra mobile broadband plan. Compare the different plan options now.

Ask a Question

Click here to cancel reply.

You are about to post a question on finder.com.au:

• Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
• finder.com.au is a financial comparison and information service, not a bank or product provider
• We cannot provide you with personal advice or recommendations
• Your answer might already be waiting – check previous questions below to see if yours has already been asked

21 Responses

i have no understanding of the nbn or what to look, my internet. all i can understand it is going up to $105 as from the first of next, month

Hi Sharyn, You could read our guide to comparing NBN plans to see if you could find another provider that works out to be cheaper and also suits your needs: https://www.finder.com.au/broadband-plans/nbn Hope this helps.

Can I get 5g in Timboon 3267 – new conection

Hi Darryl, According to Telstra’s coverage map, Timboon does get 5G coverage: https://www.telstra.com.au/coverage-networks/our-coverage But if you were interested in getting Telstra’s 5G internet, you can enter your address to double check it’s definitely available: https://www.telstra.com.au/internet/5g-home-internet You can also check out your other options for 5G home internet here: https://www.finder.com.au/broadband-plans/5g-home-internet-plans Hope this helps.

Are there any discounted plans for pensioners??

Hi Lynette,

Telstra don’t currently offer discounted plans for pensioners. There is one brand, Flip, who do offer discounts for pensioners.

This article might be useful: https://www.finder.com.au/broadband-plans/nbn/nbn-plans-for-seniors

Hope this helps!

only require a landline phone as am elderly

Thank you for reaching out to finder.

The page we are on gives you an overview of plans that include a landline phone. If you just wish to get a landline phone, you may need to contact the provider directly to check if this plan is available. Hope this helps!

Cheers, Reggie

Is Fibre to the premises available to my address in Werribee or is it Fibre to the node or fibre to the curb.

Hi Jennifer,

Depending on the provider you are going with for the switch to NBN, you may clarify this with them on how the fibre will be connected. Hope this helps!

How likely would you be to recommend Finder to a friend or colleague?

Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.

Important information about this website

Advertiser disclosure.

finder.com.au is one of Australia's leading comparison websites. We are committed to our readers and stands by our editorial principles

We try to take an open and transparent approach and provide a broad-based comparison service. However, you should be aware that while we are an independently owned service, our comparison service does not include all providers or all products available in the market.

Some product issuers may provide products or offer services through multiple brands, associated companies or different labeling arrangements. This can make it difficult for consumers to compare alternatives or identify the companies behind the products. However, we aim to provide information to enable consumers to understand these issues.

How we make money

We make money by featuring products on our site. Compensation received from the providers featured on our site can influence which products we write about as well as where and how products appear on our page, but the order or placement of these products does not influence our assessment or opinions of them, nor is it an endorsement or recommendation for them.

Products marked as 'Top Pick', 'Promoted' or 'Advertisement' are prominently displayed either as a result of a commercial advertising arrangement or to highlight a particular product, provider or feature. Finder may receive remuneration from the Provider if you click on the related link, purchase or enquire about the product. Finder's decision to show a 'promoted' product is neither a recommendation that the product is appropriate for you nor an indication that the product is the best in its category. We encourage you to use the tools and information we provide to compare your options.

Where our site links to particular products or displays 'Go to site' buttons, we may receive a commission, referral fee or payment when you click on those buttons or apply for a product. You can learn more about how we make money .

Sorting and Ranking Products

When products are grouped in a table or list, the order in which they are initially sorted may be influenced by a range of factors including price, fees and discounts; commercial partnerships; product features; and brand popularity. We provide tools so you can sort and filter these lists to highlight features that matter to you.

Terms of Service and Privacy Policy

Please read our website terms of use and privacy policy for more information about our services and our approach to privacy.

We update our data regularly, but information can change between updates. Confirm details with the provider you're interested in before making a decision.

Learn how we maintain accuracy on our site.

• Get Connected
• Internet Deals
• Compare NBN Plans
• Unlimited NBN Plans
• Cheap NBN plans
• Fastest NBN plans
• Business NBN plans
• NBN Fibre upgrade
• NBN plans with free modem
• Best NBN Modem
• NBN Outages
• See all NBN guides

Not all plans available from these providers are compared by Compare Broadband and depending on your location or service availability not all plans may be available to all customers.

• Check Internet in my area
• Moving home
• Moving Internet
• Utility bundles
• Home phone bundles
• Best Internet Deals
• Opticomm plans
• Home wireless plans
• Mobile broadband plans
• SIM-only plans
• Best unlimited plans
• Best Home Wi-Fi plans
• Best Seniors plans
• Internet Knowledge Centre
• NBN Plans Compare NBN Plans Unlimited NBN Plans Cheap NBN plans Fastest NBN plans Business NBN plans NBN Fibre upgrade NBN plans with free modem
• NBN Speeds NBN 1000 NBN 250 NBN 100 NBN 50 NBN 25
• NBN Guides NBN Box Best NBN Modem NBN Outages NBN vs 5G See all NBN guides
• NBN Locations NSW plans VIC plans QLD plans WA plans SA plans TAS plans ACT plans NT plans
• Providers Compare providers Aussie Broadband Belong Dodo iiNet iPrimus More Telecom Optus Superloop Tangerine Telecom Telstra TPG Uniti
• Moving Check Internet in my area Moving home Moving Internet
• Bundle and save Utility bundles Home phone bundles
• Connections Best Internet Deals Opticomm plans Home wireless plans Mobile broadband plans SIM-only plans
• Top picks Best unlimited plans Best Home Wi-Fi plans Best Seniors plans Internet Knowledge Centre

Need assistance right now?

• Business NBN plans and providers

Find the best NBN business plans from leading Internet providers available in your area.

There are two types of NBN plans: one for homes and one for businesses. Business plans might cost more, so you might be wondering what makes them different and if it's worth it. At Compare Broadband, we'll help you compare business plans for speed, perks, and extras to find the right option for your team.

• Typical Evening Speeds

This is the typical download speed during peak times (7pm to 11pm).

• Free Activation
• BYO Modem Option
• 7 Day Support

• No termination fees
• Online support

What are the best business NBN plans?

Factors to consider when choosing a business nbn plan, what is the best nbn speed for your business, what are the main features of a business internet plan, what about business mobile broadband plans.

Business NBN plans are adept at handling numerous online users at once. Your business stands to gain significantly from:

• Dedicated support teams
• Advanced security software
• Backup networks

For remote work or internal website hosting, static IPs are at your disposal, too.  

Tailored for small business owners and operators, NBN business plans cater to the unique needs of your enterprise. Owning a valid Australian Business Number (ABN) qualifies your business for an NBN business plan.

While not obligatory, opting for a business NBN plan can prove advantageous for various reasons:

• Swift response to client needs
• Seamless online collaboration, especially with remote teams and contractors
• Effortless access to cloud services
• Prompt resolution of Internet issues impacting your business

While small businesses can use residential NBN plans, the added features of priority support and quick response times may justify the incremental cost for those seeking exemplary Internet service.

Running a business requires a fast and reliable NBN service. When exploring business NBN options, it's crucial to choose a plan that fits your needs. Two important factors to consider when choosing a business plan include:

Similar to your home Internet, picking the right speed tier is vital for the best NBN plan for your business. Consider how your business uses the Internet—whether for video conferencing, large file transfers, or by how many people. This will help you determine the most suitable speed tier.

Add-ons and extras

Think about whether you need any additional features for your Internet service, like a modem , call packs, landline phones, Internet security, or dedicated customer service. 

Not all providers offer the same extras, so assess their importance to your business and compare providers to find the best value for your money.

Your speed needs vary based on your company's size and Internet usage. While an average Australian might find NBN 50 sufficient for personal use, small businesses may opt for NBN 100 to guarantee faster speeds. Here is our take on the best speed for your NBN business plan:

NBN 50 - Best for sole traders

• Maximum download speeds: 50Mbps
• Maximum upload speeds: 20Mbps
• Team size: 1 person

As per the ACCC, the NBN 50 speed tier stands out as the preferred choice for personal use in Australia. Its download speeds efficiently support video conferencing, and its ample upload speed allows for smooth use of cloud storage services like Google Drive or Dropbox.

NBN 100 - Best for small business

• Maximum download speeds: 100Mbps
• Maximum upload speeds: 40Mbps
• Team size: 3–5 people

The NBN 100 speed tier is often ideal for households with four or more individuals, and this extends to small business users as well. Yet, for businesses engaging in frequent video conferencing or uploading substantial data, it's crucial to focus on upload speeds when evaluating plans. 

NBN 100 plans may offer either 20Mbps or 40Mbps upload speeds. While a NBN 100/40 plan might have a slightly higher cost, it proves valuable when multiple individuals are concurrently participating in Zoom meetings.

NBN 250 - Best for heavy usage

• Maximum download speeds: 250Mbps
• Maximum upload speeds: 25Mbps
• Team size : 5–7 people

Greater numbers of users result in diminished bandwidth for sharing. With an NBN 250 plan, you can simultaneously download large files and engage in video conferencing without any hitches. 

The determining factor, however, is your connection type. For your business to benefit from this, it must be connected to the NBN through FTTP or HFC, though this is not universally available across all regions of Australia.

NBN 1000 - Best for larger teams

• Maximum download speeds : 1000Mbps
• Maximum upload speeds: 50Mbps
• Team size: 25–30

The NBN 1000 stands as the highest-speed option in Australia, exclusively accessible to businesses equipped with either FTTP or specific HFC connections.

With an NBN 1000 plan, expansive teams of up to 30 individuals can seamlessly collaborate, download, and upload files without encountering any issues.

For businesses with a workforce exceeding 30 employees, reaching out to your service provider to ask about a customised NBN enterprise plan could see you getting plan options separate from the usual offering.

Features of business Internet plans can vary among providers, but generally, you can expect the following:

While regular IP addresses change each time you connect, a static IP remains constant. Many providers offer it for free with business Internet plans.

Why it matters: Static IPs are crucial for hosting internal websites or for remote worker access to your network (via VPN, etc.).

Additional support and priority

Business plans often include extra support, such as a 24/7 helpline or a dedicated account manager.

Why it matters: Residential plan support can involve long wait times. Priority support ensures quicker issue resolution, getting you back online and back to business faster.

Enhanced Service Level Agreement (eSLA)

Providers with eSLAs invest in extra support from NBN Co, extending those benefits to you.

eSLAs outline a timeframe and process for problem resolution, along with consequences if service standards aren't met. Residential plans lack these guarantees.

Why it matters: eSLAs help ensure a swift recovery for your business after encountering a problem.

Consider opting for a business mobile broadband plan if you're a sole trader, remote worker, or someone who needs Internet access on the go in various settings. 

Here are some advantages of a business mobile broadband plan over an NBN plan:

• 5G access: Enjoy potentially faster speeds than NBN with the availability of 5G.
• Portability: Work from diverse locations like the beach, cafe, or remote sites since it's not a fixed connection. Compact modems easily fit in your pocket or work bag.
• Data sharing: Some providers offer data sharing for businesses, allowing you to share data with your team members.

However, there are a few drawbacks to consider:

• Limited 5G network: While 5G is expanding, it may not be as widely accessible as 4G, especially in major cities.
• Less data: Some mobile broadband plans offer less data compared to an NBN plan at a higher cost.
• Device repayments: Although not overly expensive monthly, device repayments for a mobile broadband modem can add an extra cost over a 12-, 24-, or 36-month repayment period.

Compare NBN business plans

For those operating a home-based business requiring faster upload speeds and reliable uptime, opting for an NBN Business plan proves to be the optimal choice. The pricing of a business NBN plan hinges on your Internet usage for daily team activities.

If your tasks primarily involve web surfing, email correspondence, team communication, and handling small-sized files, a home Internet connection may suffice. However, if you frequently download large files, engage in HD teleconferences, and have daily client meetings, a business NBN connection with a minimum speed of 50Mbps would be more suitable.

For assistance in finding the best NBN Business plan, feel free to reach out to us at Compare Broadband!

How does a business NBN enterprise Ethernet plan differentiate itself from a regular business NBN plan?

The NBN enterprise Ethernet plan is tailored for sizable enterprises or those in need of ultra-fast upload and download speeds, reaching up to 1000Mbps. In contrast, a business NBN plan closely mirrors the structure of a residential NBN plan in terms of speed tiers and overall performance, albeit with added features and enhanced support.

How do I get into the NBN business?

Switching business services to the NBN can be a tedious task and will require you to have a different level of service getting a home internet plan. To move your business services over to the NBN, get in touch with Compare Broadband today.

Do NBN business plans surpass residential plans in speed?

In essence, no. NBN business plans provide identical speed and performance to their residential counterparts. On a network level, there's no differentiation according to NBN Co. Nevertheless, individual providers may exhibit faster typical download speeds for business Internet plans compared to residential plans, though this fluctuates between providers. The primary distinction lies in the additional features that retailers extend to business NBN customers, such as a static IP, priority service, and service guarantees—features not extended to residential customers.

How do I choose an NBN Provider for my business?

There are 5 factors to consider when choosing an NBN provider for business use: availability, speed, cost, type of connection, and reliability. For businesses, reliability is the most important factor when choosing an NBN provider. Unreliable internet can be stressful and counterproductive.

Do NBN plans include phone calls?

Some NBN Business broadband providers offer calls and a VoIP telephone at no additional cost. Some may charge an additional $5-$10 per month.

Best Internet Plans

• Best NBN Plans
• Best NBN alternatives
• Best home Wi-Fi plans
• Best no-contract plans
• Best wireless plans
• Best seniors plans
• Best OptiComm plans
• Best plans for students
• Best plans for renters
• Best plans for share houses
• Best plans for 1 person households
• Best family Internet plans
• Best 6 month plan offers

Internet Providers

• Aussie Broadband Internet Plans
• Belong Internet Plans
• Dodo Internet Plans
• iiNet Internet Plans
• iPrimus Internet plans
• Optus Internet Plans
• Telstra Internet Plans
• TPG Internet Plans
• Tangerine Internet Plans
• Uniti Internet Plans
• Superloop Internet Plans

NBN Plans By Speed

• NBN 12 Plans
• NBN 25 Plans
• NBN 50 Plans
• NBN 100 Plans
• NBN 250 Plans
• NBN 1000 Plans
• Ultimate NBN guide
• NBN Rollout Map
• How to upgrade your NBN to FTTP?
• How Much Does NBN Installation Cost?
• How to Switch NBN Providers
• What NBN Speed do I Need?
• Why is My NBN Slow?
• NBN Outages: What to do During an Outage
• Your Definitive Guide Around The NBN Connection Box
• How to Check NBN Speed?
• Tips for faster NBN
• How long to set up NBN connections?
• Does my building have NBN?
• How to find your NBN Node
• NBN Providers with 4G backup

NBN Providers

• Cheap NBN Plans
• Fastest NBN Plans
• No Contract NBN
• Best NBN plans for students
• Business NBN Plans
• Best NBN plans for gamers
• Best NBN for rural Aussies
• NBN Connection Types
• NBN Fixed Wireless
• NBN Sky Muster
• Aussie Broadband NBN Plans
• Belong NBN Plans
• Dodo NBN Plans
• iiNet NBN Plans
• Optus NBN Plans
• Superloop NBN Plans
• Tangerine Telecom NBN Plans
• Telstra NBN Plans
• TPG NBN Plans
• Uniti Internet NBN Plans

Internet Plans in Australia

• Internet Plans in New South Wales
• Internet Plans in Queensland
• Internet Plans in Western Australia
• Internet Plans in Victoria
• Internet Plans in ACT
• Internet Plans in South Australia
• Internet Plans in Tasmania
• Internet Plans in Northern Territory

Latest Business NBN Plans Articles

Start comparing nbn now, answer a few simple questions and we'll search hundreds of plans from some of australia's leading providers. start by entering your postcode or suburb below., are you eligible for a free fibre upgrade, the government is making 1.5 million australian homes and businesses eligible for a speed upgrade to fttp (fibre to the premises), which offers greater speed and reliability. selected towns and suburbs with fttc and fttn are eligible for the upgrade with an eligible high speed nbn plan., popular nbn searches.

Enter your contact details and one of our friendly staff will get back to you. Alternatively you can call us now on 1800 061 200

We compare and connect plans from some of Australia's leading internet providers across NBN, ADSL2+, Naked DSL, Cable, and Mobile broadband.

Our service is free. All we ask is that if you find a plan through us you use our phone numbers or sign up online links. That way we can stay free for you

We do receive a commission from our providers if you sign up through us but this does not affect how we display plans or the results we show you.

We are Australian owned and locally operated in Melbourne so we understand Australian's broadband needs.

• Customers rate us 4.8/5 when we talk
• It's the best way to find the right plan
• It only takes 5 minutes to connect

Home » Internet

These are the best NBN plans and deals available in June

The best NBN plans picked at the start of each month from Australia’s best providers, from cheaper NBN 25 to the fastest NBN 1000 plans.

• Best NBN 50 plan : Kogan Silver Unlimited
• Best cheap NBN deal : Spintel NBN Unlimited Entry 25
• Best NBN 100 plan : Kogan Gold Unlimited
• Best NBN 250 plan : Spintel NBN Unlimited 250
• Best NBN 1000 plan : Southern Phone NBN Ultrafast
• Popular Telstra NBN plan : Telstra Upfront Internet Plan Essential
• Popular Optus NBN plan : Optus Plus Everyday Fast NBN
• Popular TPG NBN plan : TPG NBN Home Fast Unlimited Plan

Unlimited data is standard for home internet plans in Australia, so NBN providers tend to compete on promotional pricing and faster download speeds . NBN speed tiers technically start with NBN 12, but we don’t think that’s fit for purpose for most homes in Australia, which is why our cheapest picks start with the more practical NBN 25.

For an NBN 25 plan, typical pricing starts at around $55 per month. NBN 50 plans start at roughly $70 per month for regular pricing, while NBN 100 plans cost at least around $80 per month. For homes that support faster speed tiers, NBN 250 typical pricing starts at around $85 per month, while cheaper NBN 1000 plans usually cost around $105 or more each month.

With the price expectations out of the way, read on for the best NBN plans in June.

The NBN plans listed below are our top picks for the month from every Australian fixed-line internet plan on the market that we track in our comparison engine. If you’d like to start your own search and compare your options, use our NBN plan search tool .

How we choose the best NBN plans

Our top picks go through a rigorous selection process at the start of each month. The best NBN plans and contenders are evaluated by typical evening speeds, monthly price, first-year value, additional fees and more. All of our category winners and contenders are evaluated next to dozens of other NBN plans. Our overall scores for NBN providers—part of an in-depth comparison schema—also factor into the final decision. Read more about how we review NBN plans .

Best NBN 50 plan

Kogan silver unlimited.

🔥 Deal: Save $10/mth : $58.90/mth for first six months, then $68.90/mth.

✓ How we chose this plan:

• We used dollar-to-speed comparisons to separate cheaper NBN 50 plans for first-year value. Plan features and our in-depth NBN provider schema are used for tie-breaks.

NBN 50 is the most popular speed tier in Australia, which is understandable because it’s a good mix of price and speed. Nowadays, it’s trickier to separate NBN 50 plans in terms of speed, with 50Mbps self-reported typical evening download speeds common across providers. Upload speeds are self-reported nowadays, too, which is a great way to separate close-competing providers.

Kogan Internet is back for yet another category win, this month with the return of a $10 discount for the first six months (up from three). After those initial $58.90 months, the $68.90 typical monthly fee is a good price to pay for 50Mbps download speeds and 17Mbps upload speeds. Alternatively, compare the Kogan winning plan with the pricier Dodo NBN 50 Unlimited Plan or the SkyMesh NBN Unlimited 50/20 Plan, which has a free first month.

What is the best NBN plan?

The best NBN plan is the one that pairs well with your monthly internet budget and the speed needs of your home. It might not be the speed tier you settle on, but NBN 50 is usually the best place to start. NBN 25 plans used to be a cheaper alternative but that’s not necessarily the case anymore, at least not during initial promotional periods.

NBN 50 internet plans are the most popular type of internet plan in our database because they offer a great mix of price and speed. Most homes can rev up to NBN 100 (or beyond) if they need more megabits-per-second for downloads.

Best cheap NBN (25) deal

Spintel nbn unlimited entry 25.

• We used dollar-to-speed comparisons to separate cheaper NBN 25 plans for first-year value. Plan features and our in-depth NBN provider schema are used for tie-breaks.

We consider NBN 25 plans to be the real entry-level home internet option given the slow speeds on offer from NBN 12 plans: up to 25Mbps downloads vs max 12Mbps, respectively. If you don’t mind shifting providers every six months, NBN 50 plans may even have cheaper promotional pricing than NBN 25 typical monthly prices. Regardless, you can save a comparatively decent amount of money by sticking with an NBN 25 plan once regular pricing kicks in.

Spintel returns for yet another win with its NBN Unlimited Entry 25 plan. This NBN 25 plan normally costs $54.95 a month but has a cheaper $49 monthly fee for the first six months if you’re a new Spintel customer. Whichever price you’re paying, you can expect 25Mbps evening download speeds and 8Mbps upload speeds. If you need support, Spintel also offers a seven-day call centre. For NBN 25 alternatives with faster upload speeds, consider the Exetel Everyday NBN 25 plan or the Tangerine Value NBN plan.

Best NBN 100 plan

Kogan gold unlimited.

🔥 Deal: Save $10/mth : $68.90/mth for first six months, then $78.90/mth.

• We used dollar-to-speed comparisons to separate cheaper NBN 100 plans for first-year value. Plan features and our in-depth NBN provider schema are used for tie-breaks.

NBN 100 plans are the fastest speed tier available to most fixed-line homes in Australia. The chances are good you’re in a fixed-line home if you live in a metropolitan area. NBN 100 plans come in two flavours: one with max 20Mbps upload and the other with 40Mbps. You really only need an NBN 100/40Mbps plan if you perform a lot of uploading tasks, like syncing large files with the cloud. Otherwise, save money with an NBN 100/20 plan.

Kogan takes the top spot this month thanks to a timely EOFY deal with its Gold Unlimited plan. Instead of the typical $78.90 monthly fee, new Kogan Internet customers pay a $68.90 monthly cost for the first six months. Just get in by the end of June to secure the deal. Either price nets you respectable 90Mbps download speeds and solid 17Mbps upload speeds. Connect a Qantas account to earn one Qantas Point per $2 spent with Kogan. Alternatively, get faster downloads and uploads with the Spintel NBN Unlimited Premium 100 plan or faster download speeds with the Dodo NBN 100 Unlimited Plan.

Best NBN 250 plan

Spintel nbn unlimited 250.

Note: NBN 250 plans are only available to homes with NBN Hybrid Fibre Coaxial ( HFC ) or Fibre-to-the-Premises ( FTTP ) technologies.

🔥 Deal: Save $10.95/mth : $75/mth for first six months, then $85.95/mth.

• We used dollar-to-speed comparisons to separate cheaper NBN 250 plans for first-year value. Plan features and our in-depth NBN provider schema are used for tie-breaks.

NBN 250 plans are a good choice for a home whose internet speed needs go beyond 100Mbps downloads. For the NBN 250 plans we track, 200Mbps is the slowest typical evening download speeds you can expect. Basically, an NBN 250 plan is worth considering if NBN 100 isn’t quite fast enough but the prospect of an NBN 1000 plan is too expensive.

This month, the Spintel NBN Unlimited Entry plan is back on top once again thanks a lot to ongoing competitive promotional pricing. New customers pay a $75 monthly fee for the first six months before reverting to a typical $85.95 cost. You’ll get respectable 211Mbps download speeds and 22Mbps upload speeds during the busy evening hours. If you have any issues, the Spintel call centre is available seven days a week. Alternatively, consider the faster download speeds on offer from the TPG NBN Home Superfast Unlimited Plan or the Southern Phone NBN Superfast plan.

Best NBN 1000 plan

Southern phone nbn ultrafast.

• We used dollar-to-speed comparisons to separate cheaper NBN 1000 plans for first-year value. Plan features and our in-depth NBN provider schema are used for tie-breaks.

The main reason to consider an NBN 1000 plan is you want no-compromise download speeds. Upload speeds are only marginally faster than an NBN 100/40 plan (up to 40Mbps uploads), hitting max 50Mbps speeds. But for download speeds, you’re looking at up to 10 times faster than an NBN 100 plan under the right conditions, which means significantly shorter waiting times for large file downloads.

The NBN 1000 landscape has heated up in recent times, with healthy download speed boosts from Optus, Superloop and Swoop . But this month’s winner is the Southern Phone NBN Ultrafast plan, which has great pricing for any new customer who gets in by 25 June 2024. Get in by that cut-off and you’re paying a $95 monthly fee for the first six months instead of the $105 typical monthly cost. You’ll get fast 650Mbps download speeds and good 43Mbps upload speeds. Alternatively, nab a faster plan with the TPG NBN Home Ultrafast Unlimited Plan or the Superloop Lightspeed NBN 1000/50 plan.

Most popular Telstra NBN plan

Telstra upfront internet plan essential.

We find that there’s a lot of internet search around the best Telstra NBN plans each month. While Telstra hasn’t taken out any of our curated categories above, we did want to acknowledge the provider’s popularity. Telstra NBN plans are generally pricier but typically offer fast download speeds and they all come with a preconfigured Telstra Smart Modem 3 .

At the start of the month, the Telstra Upfront Internet Plan Essential was the most popular choice yet again. There hasn’t been a discount for a few months now, so you’ll pay the typical $100 monthly fee for 50Mbps download and 17Mbps upload speeds, plus three months of Telstra Device Security. All Telstra NBN plans come with a home phone that includes unlimited calls to Australian local, national and mobile numbers. Alternatively, consider the not-quite-as-popular Telstra Upfront Internet Plan Premium or Telstra Upfront Internet Plan Basic.

• We highlighted the most popular Telstra NBN plan on 3 June 2024.

Most popular Optus NBN plan

Optus plus everyday fast nbn.

🔥 Deal: Save $20/mth: $79/mth for first six months, then $99/mth.

• We highlighted the most popular Optus NBN plan on 3 June 2024.

Like Telstra, there are a lot of monthly Google searches for the best Optus NBN plans. We figure this is because people may believe that Telstra and Optus own mobile networks alongside the NBN. That’s not the case and our best NBN plan picks for the main speed tiers are above. That said, Optus NBN plans do come with decent speeds and a preconfigured Optus Ultra WiFi Modem Gen 2.

But if you want to know which Optus NBN plan people are leaning towards at the start of the month, it’s still the Optus Plus Everyday Fast NBN plan. Normally priced at $99 per month, new customers get $79 monthly pricing for the first six months. Just sign up by 30 June 2024 to nab the cheaper pricing. Whichever price you pay, you get 100Mbps download speeds and 18Mbps upload speeds. Alternatively, the Optus Plus Everyday Ultrafast NBN and Optus Plus Everyday Superfast NBN plans were also popular at the start of the month (for FTTP and HFC homes).

Most popular TPG NBN plan

Tpg nbn home fast unlimited plan.

• We highlighted the most popular TPG NBN plan on 3 June 2024.

Telstra, Optus and TPG are big-name internet brands in Australia, which is likely why they’re also the ones people search for the most when seeking an NBN plan. As you’ve hopefully seen above, though, there are more competitively priced NBN plans from other providers.

At the start of the month, the most popular TPG plan was the NBN Home Fast Unlimited Plan. Sign up by 2 July 2024 to get a free first month, then six months of discounted pricing: a $79.99 monthly fee before the typical $89.99 monthly cost kicks in. Whichever price you’re paying, expect 97Mbps download speeds and 17Mbps upload speeds. For other popular TPG NBN plans, consider the NBN 50 Unlimited Plan or the NBN Home Ultrafast Unlimited Plan (for FTTP and HFC homes).

Please note the most popular TPG NBN plan below may be different from the one above at different points of this month.

What to look for in an NBN plan

There are several key factors to consider before signing up for a new NBN plan or switching from one provider to another.

• Download speeds: The faster the download speed, the speedier your connection. Unless you live alone or in a home with a couple of people who don’t really use the internet a lot, it’s best to start with NBN 50 and work up. NBN 50 plans aren’t much more expensive than NBN 25 plans, but they are noticeably faster.
• Upload speeds: Download speeds are, admittedly, more important than upload speeds , but if you're working from home , NBN plans with fast upload speeds are worth considering. For those after faster uploads, consider an NBN 100/40 plan from select providers. Alternatively, for the ultimate mix of download and upload speeds, NBN 1000 plans offer up to 50Mbps upload speeds.
• Promotional pricing: Some NBN providers offer a discounted rate for new customers. NBN plan promo pricing can make it easier to justify trying out a faster speed tier than the one you need before committing to a higher fee.
• Typical pricing: If you want a long-term NBN provider, factor in more than just the promo period. An otherwise-good discount might not be worth the short-term savings once you’re paying a lot more for the typical monthly fee.
• Provider speeds : NBN providers sell internet plans within determined speed tiers. But not all NBN providers offer the same download and upload speeds within those tiers. Alongside NBN providers’ respective self-reported typical evening download and upload speeds, be sure to check what the ACCC has to say about participating providers before you sign up.
• Extra costs : Contracts on NBN plans are rare these days and best avoided. Most NBN providers let new customers use a bring-your-own (BYO) NBN-compatible modem-router or router . Others offer preconfigured modem-routers or routers for purchase, while others still bundle a modem-router with their plans. Consider the costs involved with paying extra for a provider-recommended NBN networking device as well as potential hardware exit fees if you switch NBN providers.

Which NBN provider is the best?

For us, the best NBN provider is the one that ticks the right boxes based on what you need. If you’re after great pricing, look for a provider that offers promotional pricing and competitive typical monthly plan fees, like Spintel, Exetel, Swoop , Kogan, Tangerine and Superloop.

Download speeds are typically closely matched for plans up to NBN 100 but there are providers who tend to offer fast plan speeds, including Dodo, Southern Phone and Swoop. Upload speeds and latency are more closely matched but check in with providers tracked by the ACCC for the best typical upload speeds and lowest possible latencies. Even if an NBN provider isn’t part of the ACCC’s ‘Broadband performance data’ program, the results from participating providers are still a great guideline for what to expect from others.

Unlike SIM-only plans , NBN plans aren’t renowned for being particularly feature-rich. That said, while it’s common for providers to let customers use a BYO modem-router or router, you may want a preconfigured NBN-compatible modem-router or router that automatically updates. For that peace of mind, consider NBN providers like Telstra, Optus, iiNet and Internode , all of which offer plans with modem-routers that have 4G backup .

Speaking of peace of mind, those after an NBN provider with lots of support pathways should consider Optus, Telstra, iiNet and Vodafone . While customer-review sites tend to be a haven for those venting about their negative experiences, we’ve tracked great reported customer satisfaction for Aussie Broadband , Kogan Internet, Moose NBN and Tangerine.

If you’re after a single NBN provider pick, Tangerine is our current favourite.

How much should I pay for NBN?

NBN 50 is the most popular speed tier and the one we recommend most homes start with for comparisons. Promotional pricing starts at around $60 but expect to pay at least $70 a month for a competitively priced cheaper NBN 50 option in terms of typical costs.

The cheapest NBN plans in our comparison engine start at around $50 with promotional pricing and closer to $55 per month typically for an NBN 25 plan. NBN 100 plans compete around the $70 mark for promo pricing but are upwards of $80 for cheap typical monthly pricing.

You might find cheap NBN 250 promotional pricing under $80 but expect to normally pay closer to $100 per month for most of the cheaper NBN 250 plans. NBN 1000 plans are around $100 during promotional periods but cost more than $105 during a typical month.

Here’s how much you should expect to pay for each NBN speed tier in terms of standard pricing (for the plans in our comparison engine).

• Satellite NBN : Monthly prices from $34.95
• Fixed Wireless NBN : Monthly prices from $59.99
• NBN 12: Monthly prices from $64.80
• NBN 25: Monthly prices from $54.95
• NBN 50: Monthly prices from $68.90
• NBN 100: Monthly prices from $78.90
• NBN 250: Monthly prices from $85.95
• NBN 1000: Monthly prices from $104.99

Which NBN provider is the cheapest?

The cheapest NBN provider may change month to month, depending on whichever promotional pricing is the lowest per speed tier. Generally, Tangerine, Exetel, Spintel, Superloop and Dodo closely compete on promotional pricing for popular speed tiers. In terms of the typically cheapest regular monthly pricing, consider Spintel, Tangerine, Kogan and Mate.

NBN frequently asked questions

• Bundling your NBN and mobile phone
• Bundling your NBN and home phone
• Bundling your NBN, electricity and gas
• Bundling your NBN with streaming services

Discounts for older adults are available for mobile phones but are less common for NBN providers. Check in with a prospective NBN provider to see if they have a discount available at the time of sign-up.

Most NBN fixed-line plans come with unlimited data these days. There are, however, data caps for NBN Sky Muster satellite and some Fixed Wireless NBN plans. Note that unlimited-data plans typically come with a fair-use policy, technically restricting how much you can download in a month, but this won’t impact most regular internet users.

Related Articles

Our Methodology

Follow Reviews.org

NBN & Internet

Entertainment

Compare NBN Plans

Best NBN Plans

Best Mobile Plans

Best Smartphones

Best Streaming Services

Best VPN Services

Pocket WiFi Devices

ALDI Mobile

Felix Mobile

Prime Video 

Privacy Policy   Terms of Use  

Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. This is not a guarantee. All information is subject to change. Pricing will vary based on various factors, including, but not limited to, the customer’s location, package chosen, added features and equipment, the purchaser’s credit score, etc. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase. Each individual's unique needs should be considered when deciding on chosen products.

All content © 2024 Reviews.org. All rights reserved.

See Games Differently

Subscribe to our newsletter!

Now you can get the top stories from Kotaku delivered to your inbox. Enter your email below.

By subscribing you agree to our  Terms of Use  and  Privacy Policy.

Telstra Is Refreshing Its NBN Plan Prices Soon, But They’re Still Quite Expensive

If you’re currently subscribed to one of Telstra’s NBN plans, get ready for a price change . The provider will be changing up the cost of its NBN plans from July 1, which will also affect current customers.

According to Telstra , these new prices reflect the NBN Co’s increasing its wholesale internet costs:

“NBN co is increasing the price they charge us for wholesale internet and this is an important factor for the changes we’re making. As a business, we’re constantly striving to balance the needs of our customers whilst ensuring we remain financially sustainable. The price changes also mean we can keep investing in our network, products and services while responding to increased data usage.”

So how big are the changes? The short version is that Telstra’s slower plans are getting more expensive while its faster plans are dropping in price. Despite all these changes, Telstra is still one of the more expensive options across every speed tier – even with the price discounts.

Here’s what Telstra’s new NBN plan prices look like and how its biggest change compares with what other internet providers are offering.

Table of contents

What do telstra’s new nbn plan prices look like, how does the price of telstra’s nbn 1000 plan compare.

As you can see in the table above, Telstra’s NBN 25 and NBN 50 plans will be increasing by $4 to $5 per month. On the other end of the speed spectrum, Telstra’s NBN 250 plan will be dropping by $5. The biggest price change comes from Telstra’s NBN 1000 plan , which will be dropping a whole $20 per month.

The only plan that isn’t being hit with a price change is the NBN 100 connection, which will be staying at $110 per month.

Thanks to an EOFY deal , you can save $20 per month for the first six months if you’re a new customer connecting to Telstra’s NBN 100 plan. So instead of paying $110, you’ll be paying $90 per month. This offer is available until July 1 and you need to use the promo code EOFY120 .

Telstra chopping $20 off the cost of its NBN 1000 plan is a hefty price drop. The provider is currently reporting typical evening speeds of 700Mbps, which makes it the fourth fastest plan in this speed tier overall.

In isolation, it’s not hard to be impressed by either of these figures. However, as you can see in the table above, Telstra is out-matched by every other NBN 1000 plan when it comes to price and, depending on the provider, typical download speeds as well.

Take Superloop , for example. This provider is considerably cheaper than Telstra, with an NBN 1000 plan that’s $99 per month for the first six months and then $109 per month at full price. This plan also offers better value, as it’s the second fastest NBN 1000 plan available, with typical evening speeds of 811Mbps.

There’s also Optus , which has an EOFY deal that has knocked the price of its NBN 1000 plan down to $99 per month as well. Once that discount period ends, you’ll be paying $129 per month and score typical evening speeds of 780Mbps. There is a catch if you go with Optus – if you leave within the first 36 months of your plan, you’ll need to pay a modem fee. This is calculated as $8.50 per remaining month, to a total of $306.

Swoop , which has the fastest NBN 1000 plan going with typical download speeds of 975Mbps, is more expensive than these aforementioned providers but still cheaper than Telstra. You’ll pay $119 per month for the first months you’re connected to Swoop’s plan, and then $139 per month.

Image: Toei/Telstra

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

About this app

Data safety.

Ratings and reviews

• Flag inappropriate

What's new

App support, more by telstra limited.