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Hospitality and Tourism Management Theses and Dissertations

Theses/dissertations from 2023 2023.

Platform of Growth: An Analysis of Earnings and Social Media Engagement Among Esports Athletes , Colleen Marie Dibble

Capturing Visuals in Hospitality: A Multi-Dimensional Exploration of Photographs in Interdisciplinary Research , Ningqiao Li

Employee Experience in the U.S. Casual Dining Restaurant Industry: Conceptualization, Scale Development, and Effects on Employees’ Retention , Xiao Ma

Effects of AI Voice Assistants’ Messages on Pro-environmnetal Consumer Behavior: Message Content and Voice Attributes , Somang Min

An Examination of Celebrity Product Involvement and Endorsement Effectiveness , Eric Nichols

Southeastern Conference (SEC) International Student-Athlete (ISA) Career Transitions - A Cultural Intelligence (CQ) Perspective , Tsu-Lin Yeh

The Impact of Interactivity on Information Processing for Virtual Tourist Destinations , Hongxiao Yu

Decoding Trustworthiness and Helpfulness of Online Reviews In Hospitality: A Reader-Centric Perspective , Xiaonan Zhang

Theses/Dissertations from 2022 2022

Customer Touchpoint: Conceptualization, Index Development, and Nomological Validation , Hyunsu Kim

“No Tits in the Pits!”: An Exploratory Analysis of the Experiences of Female Decision Makers in Motorsports in the United States , Alexia Pedo Lopes

Affective Risk Perceptions Toward Travel in a COVID Era: Policy and State Political Influences , Chloe Riley

Theses/Dissertations from 2021 2021

“The Lifeblood of College Sports”: The NCAA’s Dominant Institutional Logic and the Byproducts of an (Over)emphasis on Recruiting , Chris Corr

Customers’ Acceptance of Automated Hotel , Jianhong Feng

Effects of Information Exposure, Emotions, and Self-Efficacy On Risk Perception and Travel Intention During the COVID-19 Pandemic , Chunsheng Jin

Positioning Customer Service Through Customer Journey Mapping in Service Consumption and Recovery , Dan Jin

Does the Tendency of Loss Aversion Depend On The Level of Competition? Evidence From Multilevel Esports Tournaments , Zeqing Mao

The Impact of Social Media Account Types on Travel Intention , Nuri Seo

Technology Experience: Measurement Development and Validation , Hyejo Hailey Shin

Why Do Tourists Accept Lodging Through Accommodation Sharing Platforms? Model Development and Model Comparison , Ge Zhu

Theses/Dissertations from 2020 2020

The Downside of National Team Identity: A Model to Measure Negative Outcomes of Team Identity , Fei Gao

Newcomer Student-Athlete Perceptions of Coaches’ Socialization Strategies: Scale Development , Evelyn Su Jara-Pazmino

Comparing the Success of Official Sponsors and Ambush Marketers: An Event Study Analysis of Brazil Following the 2014 Fifa World Cup and 2016 Rio de Janeiro Summer Olympic Games , Timothy Koba

The Impact of Hotel Service Robot Appearance and Service Attributes on Customer Experience , Chuhan Thomsen

The Economic Impact of Tennis in South Carolina , Xue Zhang

Theses/Dissertations from 2019 2019

The Importance of Twitter to Destination Marketing Organizations , Tatiana Allgeyer

Finding the Perfect Match: Dimension Analysis and Development of the External Sponsorship Congruence Scale , Kelly Evans

Premium Seating in College Athletics: Trends of Today and the Future , Kendra Holaday

“WE NEED DAWGS!”: Narrative Construction of Athletic Identity Among Black High School Football Players , Victor Dion Kidd

Measuring Long-Term Advertising Effects in the Tourism and Hospitality Industry , Rui Qi

Selling Rooms and Making Money in the Lodging Industry: Analyzing the Effects of RevPAR and GOPPAR Together , Thomas Rogers

Investigating Managerial Priority of Environmental Inputs and Outputs in Public Assembly Venues , Walker Ross

Theses/Dissertations from 2018 2018

College Students and Corporate Social Responsibility: An Examination of Corporate-Social Responsible Behavior in College Athletics From the Students’ Perspective , R. Jacob Gilbert

An Analysis Of Perceptions Of Restaurant Authenticity At Food Tourism Destinations In The Southeastern U.S , Jamie A. Levitt

Theses/Dissertations from 2017 2017

Motivation To Play Esports: Case of League of Legends , Yaoyao Sun

Theme Park Demand, Theme Park Attractiveness, and Visitors’ Theme Park Choices , Yingsha Zhang

Theses/Dissertations from 2016 2016

An Examination Of Destination Choice Behavior Using Meme Maps, Images and Decision Making Styles , Hilmi Atahan Atadil

Memorable Dining Experiences: Formative Index And Model Development , Yang Cao

Theses/Dissertations from 2015 2015

The Influence of Warmth and Competence Perceptions on Employees’ Attitudinal and Behavioral Responses in Casual Dining Restaurants , Diego Riva Humbert Bufquin

Media Effect on Resident Attitude Toward Hosting the Olympic Games: A Cross-National Study Between China and the USA , Qiulin Lu

Self-Determination Theory and Wellness Tourism: How Do Wellness Facilities Contribute to Wellbeing? , Karen I. Thal

Theses/Dissertations from 2014 2014

Understanding Destination Choice from a Cultural Distance Perspective , Hongbo Liu

Revisiting Gender Constraints and Benefits in Leisure Tourism: Man-Up, It’s Time to Travel Like a Woman , Holly L. Rabin

Theses/Dissertations from 2013 2013

Responding to Tripadvisor: How Hotel Responses to Negative Online Reviews Effect Hotel Image, Intent to Stay, and Intent to Return , Tiffany Avant

An Analysis of The Possibilities of Applying The North American Management Model to Most Large-Scale Sports Facilities in China , XI LI

Examining Long-Haul Chinese Outbound Tourists' Shopping Intentions , Pei Zhang

Theses/Dissertations from 2012 2012

Is the Current United States Tennis Association's Adult League System Restrictive? , Edward Horne

Manager Training In the Hotel Environment and Its Effect On Employee Turnover Intentions , Kristin Marie Malek

Theses/Dissertations from 2011 2011

Examining Japanese tourists' U.S.-Bound Travel Constraints , Lin He

Theses/Dissertations from 2010 2010

Hotel Guests' Intentions to Choose Green Hotels , Amy Elizabeth Jackson

Green Inside and Out: Case Study On Green Events In Large Public Assembly Facilities , Peyton Jeter

Theses/Dissertations from 2009 2009

Motivations and Constraints of Chinese Outbound tourists: A Case Study , Chengting Lai

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1st Edition

Student's Guide to Writing Dissertations and Theses in Tourism Studies and Related Disciplines

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Description

Around the world every year very many students have to complete dissertations or theses as part of their undergraduate or masters studies in tourism and related subjects. Often this substantial piece of self-directed work is the culmination of their programmes. More than just a means to consolidate their final grades, it is also an exciting chance to research a topic of their choosing and a potential gateway to more advanced study as well as job offers and future career paths. Yet for all these reasons, many students view the dissertation as a tricky challenge. This comprehensive book intends to take the stress and anxiety out of doing a dissertation in tourism studies and related disciplines. The process is examined from the germination of an idea to the submission and assessment of the final document. Written primarily for students conducting independent research for the first time, this book offers simple advice and a clear framework which students can adopt even in more advanced studies at masters and doctoral level. This book debunks popular myths, and aims to overcome common pitfalls. It focuses on the aims and objectives as the DNA of every dissertation. Rather than view it as a single, overwhelming project, the dissertation is presented as a series of more modest, manageable yet crucially inter-linked tasks that all students can successfully complete through careful preparation and effective time management. Dissertations are not to be underestimated and they demand great care and attention, but they can also be immensely rewarding and enriching experiences academically and personally. This ‘jargon free’ book is also written with overseas students specifically in mind, drawing directly on our overseas students’ experiences. This valuable resource contains start of chapter learning objectives and end of chapter checklists, as well as numerous boxed case studies, to further help assist students through their dissertation.

Table of Contents

Tim Coles is Professor of Travel and Tourism Management at the University of Exeter Business School, UK, and Director of the ESRC-funded Centre for Sport, Leisure and Tourism Research, an internationally-recognised centre of excellence in post-graduate research training. David Timothy Duval is Associate Professor in the Faculty of Business and Economics at the University of Winnipeg, Canada. He is also Honorary Associate Professor in the School of Business at the University of Otago and a Senior Visiting Fellow in the School of Aviation at the University of New South Wales, Australia. Gareth Shaw is Associate Dean for Research and Knowledge Transfer at the University of Exeter Business School, UK. As Professor of Retail and Tourism Management, over 50 of his students have completed PhDs.

Critics' Reviews

"This is a very timely, much needed and unique text in that it demystifies the dissertation in a way that both academics and students will benefit hugely. Authored by three leading academics, who between them have 60 years of dissertation experience to share, the book will excite readers from the very first page in that it is written in a highly engaging, thoughtful, practical and sometimes humorous manner. The book is systematic and comprehensive in coverage, with its logical structure ensuring a seamless journey through process and procedure, idea generation, methods, ethics and presentation. Containing many excellent and highly pertinent examples throughout, the book will be of considerable benefit to all students for whom the dissertation represents that one last hurdle prior to graduating." – Professor Alan Fyall, Rosen College of Hospitality Management, University of Central Florida, USA . "This erudite book delivers an exceptionally sound and well-structured approach to designing research proposals, collecting and analyzing data, and writing a dissertation/thesis, not only for tourism studies but for all social sciences. It clearly and effectively describes a process that so many academics struggle to explain to their students. It is accessible to all levels of academic study where theses or dissertations are required—undergraduate, masters and PhD—yet it compromises nothing in terms of accuracy, depth and academic rigor. With this book we finally have a manual for success! This is an absolute must-read for every scholar, young and old, who is either currently writing a dissertation or is supervising one." – Professor Dallen J. Timothy, School of Community Resources and Development, Arizona State University, USA. " The accessible and engaging chapters open with a box of intended learning outcomes and end with chapter summaries and progress checklists. Figures are used selectively to offer simple and effective visual aids…I highly recommend this text…and I am a physical geographer. It should be read by every dissertation student and adviser." – Jennifer Hill, Associate Professor of Geography and Environmental Management, University of the West of England . Review published in www.timeshighereducation.co.uk  

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Sample PHD Tourism & Hospitality Management Dissertation Proposal

Here is a sample that showcases why we are one of the world’s leading academic writing firms. This assignment was created by one of our expert academic writers and demonstrated the highest academic quality. Place your order today to achieve academic greatness.

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Importance of Sustainable Tourism in the Developing Countries: Analysis of Practices and Challenges in the Case Study of Thailand

Introduction.

Undoubtedly, the tourism industry holds the likelihood of income opportunities and increased employment, particularly for citizens living in developing countries’ urban areas. In this regard, Meyer (2013) stated that tourism is an essential industry that promotes economic development by creating employment that increases people’s income and is hence considered an essential factor in developing economies.

As in a developing country like Thailand, the economy is largely dependent on the tourism industry. Approximately 25 million tourists visited Thailand in 2018 and generated 1.2 trillion revenues in tourism activity across Thailand. It is further stated by Bramwell and Lane (2011) that the tourism industry primarily supports the economy of Thailand.

Thus, the government has taken several effective initiatives to implement sustainability in the tourism industry. However, particular challenges pose a threat to Thailand’s tourism industry concerning its effectiveness and profitability.

In particular, Chiang Mai is the largest city in mountainous Northern Thailand and is considered an attractive land of colourful hill tribes and misty mountainous scenery. The attractive places and beautiful scenes attract tourists to visit and generate revenue for this city. However, certain factors or issues affect the sustainability of tourism and reduce the tourists’ attention towards Chiang Mai.

Concerning this, Ishii  (2012) stated that long-term threats and issues that the tourism industry of Chiang Mai is facing include political matters, regional and local management, accidents and traffic, waste management, and healthcare, water management, deterioration of local culture, competition between local firms and international businesses.

All these factors are making Thailand’s tourism less attractive, particularly in Chiang Mai. According to Chartrungruang (2011), the tourism industry of Chiang Mai is determined to make effective changes in the industry about the attitude of tourists towards the place. It could be possible by making a development plan to maintain the attractiveness and sustainability of this city.

This development plan is likely to address the sustainability problem of Chiang Mai’s environmental, political, and social landscapes and the infrastructure development that will eventually increase the standards of services related to the tourism industry in Chiang Mai.

The following research thus intends can analyse the importance of sustainable tourism the Tourism Authority of Thailand is adopting to address the issues related to tourism management in Chiang Mai and what are the challenges and practices director of the Chiang Mai branch of the Tourism Authority of Thailand is adopting for maintaining the sustainability of tourism industry.

Research Question

Based on supporting evidence, the researcher is likely to address the following research question:

What challenges does the tourism industry in Chiang Mai facing to implement sustainable tourism management?

Aim and Objectives

The following research aims can analyse the importance of sustainable tourism in Chiang Mai, Thailand. Following research objectives have been highlighted that will support the researcher to achieve the main aim of the study:

Tananalyse the factors or challenges that are affecting the management of sustainable tourism in Chiang Mai.

To examine the importance of sustainable tourism in Chiang Mai and how the director of the Chiang Mai branch of the Tourism Authority of Thailand manages the tourism industry’s sustainability.

To provide recommendations to the director of the Chiang Mai branch of the Tourism Authority of Thailand on how they can address the issues and promote sustainable tourism management.

Literature Review

It is stated by Choi and Turk (2011) that UNWTO (United Nations World Tourism Organisation) has put a great emphasis on the sustainability of the tourism industry and remarkably suggested to developing countries that all tourism organisations should implement quality standards to enhance the overall quality of tourism products and services such as restaurants, accommodation, location, infrastructure development.

Mowforth and Munt (2015) stated that sustainable tourism is a great concept that has achieved high prominence in the modern tourism industry. Iememphasises implementing quality standards in the tourism sector to promote competitiveness and provide reliable and valuable tourism services.

In addition to this, Harris, Williams, and Griffin (2012) stated that the concept of sustainable tourism had acquired great attention in developing countries for making their tourism industry competitive and increasing the demand locally and internationally. However, certain challenges affect the tourism sector negatively, such as improper waste management, traffic jams and accidents, taxation, shortage of labour, lack of political and government support for the growth and development of the tourism sector.

For example, Ping (2011) stated that the growing population in Chiang Mai has increased traffic jams and waste management problems due to narrow roads available for the vehicle. These issues affect both local and international tourists, thus; reducing the attractiveness and competitiveness of ChiangMai’ss tourism industry.

It is also stated that the implementation of sustainability in Chiang Mai’s tourism industry is a significant concern as the local government is not taking any action regarding these problems and unintentionally supporting the destruction of natural resources, pollution, traffic jams, etc. Larsen, Calgaro, and Thomalla (2011) helped this statement and stated that double taxation is also a significant problem for tourists as they have to pay taxes to both local and national administrative organisations for visiting Chiang Mai with the purpose of tourism.

To address these issues, the director of the Chiang Mai branch of the Tourism Authority of Thailand needs to plan and implement development plans to make ChianMai’s’sChianMai’s’s tourism industry more stable and competitive.

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Methodology

The methodology that the researcher in this research study will use is described under the sections below:

Research Philosophy

Among different types of research philosophies, the research will adopt interpretivism research philosophy as per the nature of the second qualitative study. Interpretivism will allow the researcher to analyse and interpret sustainable tourism in Chiang Mai, Thailand, based on human preferences and observation.

This philosophy will also make it researchable to collect data regarding sustainable tourism in Chiang Mai, Thailand, emphasising analysis of qualitative data over quantitative data.

Research Approach

As per the study’s nature, the researcher will use inductive reasoning to analyse the importance of sustainable tourism with the case study of Chiang Mai, Thailand. This approach will allow a researcher to investigate factors affecting the sustainability of tourism and narrow down the research focus from the particular case of Chiang Mai to the general principle of the Thailand tourism industry.

Research Design

The researcher will adopt a qualitative research design to analyse the factors posing a threat to sustainable tourism in Chiang Mai, Thailand. The adoption of a qualitative research design will allow researchers to gain insight and data from a case study of Chiang Mai to examine the significance of the tourism industry in the environmental, physical, and social development of Chiang Mai in Thailand.

Research Strategy

The research strategy that the research will adopt in this study is the case study. The researcher will analyse Chiang Mai’s tourism industry’s sustainability based on annual reports and government-published data. The case study is a secondary research strategy that will allow the researcher to gain available data related to Chiang Mai’s tourism industry.

Data Collection Method

As mentioned above, the researcher mainly focuses on analysing Chiang Mai’s tourism industry’s case study thus, the researcher will collect data from secondary sources such as books, articles, journals, annual reports, and websites of organisations. They are engaged in providing tourism and tourism-related services in Chiang Mai. All these secondary sources will allow the researcher to analyse the significance of sustainability in Chiang Mai’s tourism industry.

Data Analysis Technique

After collecting the data from secondary sources, the research will use a content analysis technique to analyse the content obtained from viable and authentic sources regarding sustainable tourism management in the case study of Chiang Mai, Thailand. The researcher will make interpretations based on content published in available sources and existing literature.

Research Limitations

The researcher might encounter several limitations during the execution of the following researcher study. However, inaccessibility to the data available of secondary sources like annual reports, websites, and journals will make the researcher unable to attain the objectives set for this particular study. It will cause a significant restriction for the researcher in the completion of research successfully.

Time Schedule for Research

The schedule that is allocated for the whole research study is based on activities that need to be done on the assigned date or deadline as defined below mentioned table:

If you need assistance with writing your dissertation proposal, our professional dissertation proposal writers are here to help!

Ending notes for students:  Ensure academic success with our research paper writing help . Best writers, top-notch research, and on-time delivery. Get started today.

Bramwell, B. and Lane, B., 2011. Critical research on the governance of tourism and sustainability. Journal of Sustainable Tourism, 19(4-5), pp.411-421.

Chartrungruang, B.O., 2011. The model of Sufficiency Economy Philosophy: application to the tourism industry in Chiang Mai, Thailand. International Journal of Asian Tourism Management, 2(2), pp.134-44.

Choi, H.C. and Turk, E.S., 2011. Sustainability indicators for managing community tourism. In Quality-of-life community indicators for parks, recreation and tourism management (pp. 115-140). Springer, Dordrecht.

Harris, R., Williams, P. and Griffin, T. eds., 2012. Sustainable tourism. Routledge. Ishii, K., 2012. The impact of ethnic tourism on hill tribes in Thailand. Annals of Tourism Research, 39(1), pp.290-310.

Larsen, R.K., Calgaro, E. and Thomalla, F., 2011. Governing resilience building in Thailand’s tourism-dependent coastal communities: Conceptualising stakeholder agency in social-ecological systems. Global Environmental Change, 21(2), pp.481-491.

Meyer, D., 2013. Pro-poor tourism: From leakages to linkages. A conceptual framework for creating linkages between the accommodation sector and ‘poor neighbouring communities. In Tourism and the Millennium Development Goals (pp. 131-156). Routledge.

Mowforth, M. and Munt, I., 2015. Tourism and sustainability: Development, globalisation and new tourism in the third world. Routledge.

Ping, X., 2011. Environmental Problems and Green Lifestyles in Thailand. Assumption University [pdf] Retrieved from:. http://www. nanzan-u. ac. jp/English/aseaccu/venue/pdf/2011_05. pdf.

Wongtada, N. and Krairit, D., 2017. Survival of a market leader in regional integration of emerging economies: A case study of Thailand’s tourism industry. Journal of the International Academy for Case Studies, 23(1).

Frequently Asked Questions

How to write a phd dissertation proposal.

To write a Ph.D. dissertation proposal:

• Choose a research topic.
• Develop a clear problem statement.
• Outline objectives and methodology.
• Review literature.
• Present a timeline.
• Seek feedback from advisors.
• Revise and finalize the proposal before submission.

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Tourism and ICTs: Advances in Data Science, Artificial Intelligence and Sustainability

Proceedings of the TURITEC 2023 Conference, October 19–20, 2023, Málaga, Spain

• Conference proceedings
• Open Access
• © 2024

You have full access to this open access Conference proceedings

• Antonio J. Guevara Plaza   ORCID: https://orcid.org/0000-0002-2400-0668 0 ,
• Alfonso Cerezo Medina   ORCID: https://orcid.org/0000-0001-9269-8810 1 ,
• Enrique Navarro Jurado   ORCID: https://orcid.org/0000-0002-5603-1864 2

Computer science, University of Malaga, Malaga, Spain

You can also search for this editor in PubMed   Google Scholar

Campus de Teatinos, Universidad de Málaga, Fac de Turismo, Málaga, Spain

Department of geography, university of málaga, málaga, spain.

• Includes papers with empirical case studies on the application of IT to tourism
• Advances the current knowledge base of ICT and tourism
• This book is open access, which means that you have free and unlimited access

Part of the book series: Springer Proceedings in Business and Economics (SPBE)

Included in the following conference series:

• TURITEC: International Conference on Tourism and Information and Communication Technologies

Conference proceedings info: TURITEC 2023.

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About this book

This open-access book presents the best research papers from the XIV International Congress on Tourism and Information and Communications Technologies (TURITEC2023), held in Málaga, Spain from 19 to 20 October 2023. The book explores the profound impact of COVID-19 on the tourism industry and the increasing importance of digitalization and Information and Communication Technologies (ICTs) as key drivers for the industry's recovery, alongside sustainability. This curated collection of research papers offers conceptualizations, methodologies, analyses, and empirical case studies that illuminate the path to a resilient and sustainable future for tourism.

• Artificial intelligence applied to tourism
• Smart destinations
• User generated content in tourism
• Platform economy and tourism
• Social media in tourism
• Blockchain and tourism
• Text mining
• Content analysis
• Digitalization
• Mobility and tourism distribution
• Platform economies

Table of contents (25 papers)

Front matter, digitalization, mobility and user-generated content (ugc), best practices in technology usage for promotion of music festivals in spain.

• Diego R. Toubes, Noelia Araújo-Vila, José Antonio Fraiz-Brea

Tracking Tourist Flows Through Wi-Fi Sensor Technology in Seville

• Irene N. Franco, Concepción Foronda-Robles, Federico Rollán, Pino Canales

Lexical Competence in New Digital Environments: The Metaverse and Its Application to Tourism Science

• Isabel Serra-Pfennig

Optimizing Tourism Data Extraction and Analysis: A Comprehensive Methodology

• José Javier Galán-Hernández, Ramón Alberto Carrasco-González, Gabriel Marín-Díaz

Assessing Tourists’ Perception of ‘Smartness’ in a Destination: A Case Study of Tenerife Island

• Miquel Armand Mesegue-Basallo, Julia Marti-Ochoa, Berta Ferrer-Rosell, Eva Martin-Fuentes

Analysis of the Trend in the Number of Followers on Social Networks in Spanish World Heritage Cities: A Comparative Study of Facebook, Instagram and Twitter

• Marcelino Sánchez-Rivero, María Cristina Rodríguez-Rangel, Juan Carlos Díez-Apolo, Luis Murillo-González

Assessment of Functional and Emotional Factors in the Hotel Experience Through UGC

• Elena Sánchez-Vargas, José Manuel Hernández-Mogollón, Sergio López-Salas, Bárbara Sofía Pasaco-González, Ana Moreno-Lobato

Analysis of the Opinions of Users of the Tripadvisor Web Platform on the Cultural Tourism Resources of Málaga

• Marco Antonio Soto-Rumiche, José Luis Caro

Rise and Fall of TripAdvisor: The Lack of Participation and Its Causes

• José Luis Ximénez de Sandoval

Artificial Intelligence and Tourism

Data platform for a data-driven tourism organization. a conceptual architecture.

• Juan Vidal-Gil, Ramón Alberto Carrasco-González, María Francisca Blasco-López

Innovation and AI: An Opportunity for Spanish Tourism in the Post COVID-19 Era

• Aimée Torres-Penalva, Luis Moreno-Izquierdo

Tourism Intelligence, Key to Reviving the Sector

• Carlos Hernández-White, Beatriz Rodríguez-Díaz, Alfonso Expósito-García

Big Data in Real Time for the Management of Tourist Destinations: The TOURETHOS Platform Technological Model

• José Juan Hernández-Cabrera, Ana María Plácido-Castro, Jacques Bulchand-Gidumal

Big Data and Business Intelligence in Cruise Destinations

• Josep Maria Espinet, Carles Mulet-Forteza, Berta Ferrer-Rosell

Big Data in Restaurant Management: Unsupervised Modelling of Ticket Data and Environmental Variables for Sales Forecasting

• Ismael Gómez-Talal, Lydia González-Serrano, Pilar Talón-Ballestero, José Luis Rojo-Álvarez

Predictors of the Success of Yacht Charter in Andalusia from a Leading P2P Platform Using Machine Learning

• Amor Jiménez-Jiménez, Pilar Sancha, Juan Manuel Martín-Álvarez, Ana Gessa

Last Tendencies in Acquiring Text Competence in the Field of Tourism. The Case of Chatbots and AI

• María Dolores Fernández de la Torre Madueño

Other volumes

Editors and affiliations.

Antonio J. Guevara Plaza

Alfonso Cerezo Medina

Enrique Navarro Jurado

About the editors

Antonio Guevara Plaza is Dean of the Faculty of Tourism at the University of Málaga, Spain, and Professor at the Computer Sciences Department. He is President of the Spanish Conference of Deans of Tourism (CEDTUR), involving 45 Spanish universities with undergraduate, postgraduate, and Ph.D. studies in Tourism. His research interests focus on Information Technology and Communication (ICT) applied to tourism. He is the principal researcher of the SICUMA research group (Cooperative Information Systems, University of Málaga). He has directed several projects for R & D related to the implementation of ICT in tourism and published research works at relevant journal publications.

Enrique Navarro-Jurado holds a PhD in Geography and is Director of the Andalusian Institute for Tourism Research and Innovation (Málaga, Spain). His research focuses on tourism destinations, planning and management, limits to growth and tourist carrying capacity, sustainability indicators and technologies applied to sustainability, tourism and climate change. He is principal investigator of several R+D+i projects and has participated in more than 30 research projects worldwide and in technology transfer contracts. With over 40 publications in high-impact international journals, he serves on various boards of trustees, scientific associations, and as a journal editorial member. Additionally, he contributes as an advisor to the Blue Plan (UNEP-UN) and various regional and local plans.

Bibliographic Information

Book Title : Tourism and ICTs: Advances in Data Science, Artificial Intelligence and Sustainability

Book Subtitle : Proceedings of the TURITEC 2023 Conference, October 19–20, 2023, Málaga, Spain

Editors : Antonio J. Guevara Plaza, Alfonso Cerezo Medina, Enrique Navarro Jurado

Series Title : Springer Proceedings in Business and Economics

DOI : https://doi.org/10.1007/978-3-031-52607-7

Publisher : Springer Cham

eBook Packages : Business and Management , Business and Management (R0)

Copyright Information : The Editor(s) (if applicable) and The Author(s) 2024

Softcover ISBN : 978-3-031-52606-0 Published: 25 June 2024

eBook ISBN : 978-3-031-52607-7 Published: 24 June 2024

Series ISSN : 2198-7246

Series E-ISSN : 2198-7254

Edition Number : 1

Number of Pages : XVIII, 281

Number of Illustrations : 9 b/w illustrations, 37 illustrations in colour

Topics : Tourism Management , Artificial Intelligence , IT in Business

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Masters Thesis Proposal Sustainable Tourism to Emerging Destinations

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Proceedings of the International Conference on Tourism (ICOT 2013). Trends, Impacts and Policies on Sustainable Tourism Development

Valentina Della Corte , Alessandra Iavazzi

The aim of the paper is to deeply understand the different strategic choices a destination management organization (DMO) can make with a managerial approach in order to ensure the development of the destination by systematizing local resources according to a long run vision. Once the “sustainable tourism” is identified, it is necessary to understand which are the main strategic initiatives a DMO can put in place taking into account the stakeholders directly or indirectly involved in tourism activities, according to a responsible tourism approach. In order to identify common procedures and successful policies, the paper uses a comparative case study analysis in order to describe several existent best practices with some possible generalizations. The findings of this research highlight strategic governance choices, as well as the role of public and private actors, in facilitating destinations sustainable development.

Diane Lee , Mary Hollick

Disclaimer The technical reports present data and its analysis, meta-studies and conceptual studies, and are considered to be of value to industry, government or other researchers. Unlike the Sustainable Tourism Cooperative Research Centre&#39;s (STCRC&#39;s) Monograph series, these reports have not been subjected to an external peer review process. As such, the scientific accuracy and merit of the research reported here is the responsibility of the authors, who should be contacted for clarification of any content. Author contact details are at the back of this report. The views and opinions of the authors expressed in the reports or by the authors if you contact them do not necessarily state or reflect those of the STCRC. While all reasonable efforts have been made to gather the most current and appropriate information, the STCRC does not give any warranty as to the correctness, completeness or suitability of the information, and disclaims all responsibility for and shall in no eve...

Information Technology and Tourism

Peter Wiltshier

Mazilu Mirela

Abstract: Destination, or the terminus of tourists' holiday, is a complex link between geography (with all the resources-human and natural-it offers you) and tourism (with all the activities they can undertake and services they can consume during the stay). The services forming the tourist product/products offered/given at a destination, and which must be differentiated from those offered by competitors, are the ones “forming” the brand.

Ana Lucia Magalhaes

Sustainability, as defined by the Brundtland Commission, which mentions the needs of present and future generations, is a concept that transcends concern with the environment, though this consideration remains important. Sustainability also relates to culture, way of living and economy. Applied to tourist destinations, sustainability offers guidance of great clarity. Tourism brings significant impacts, physical, economic and cultural, with important positive and negative aspects. A study of the subject reveals that the guidelines for sustainable tourism are exactly the guidelines for economic develop- ment and healthy living - non sustainable tourist destinations actually tend to decline and even perish. A qualitative research was conducted in a tourist destination in Brazil, typi- cal in several respects. Such destination has developed after the publication of the Brund- tland report - did not inherit certain prejudicial attitudes. The results show that the major players involved are not aware of all the challenges posed to a sustainable development, but this can be changed for the better with relative ease and highly positive consequences.

Destination, or the terminus of tourists' holidays, is a complex element linking geography (with all the resources–anthropic and natural–made available to tourists) and tourism (with all the activities that they can carry out and services that they can consume during their stay). The complexity of the destination is that it represents a product and more products at the same time. Services forming the tourist product/products offered in a destination, and that must be differentiated from those offered by competitors, are brand “formative”.

Academica Turistica

Ksenija Vodeb

sharmila sethu

This paper aims to develop a preliminary conceptual model for the tourism sector; using sustainable development principles and models. An account of the Malaysian sectoral industry in tourism using the Sustainable Model will be examined and by using these details to understand the strategic opportunity that would help draw an eco-tourism framework from a strategic perspective. In this research, it will be pertinent to examine the value of protecting the Malaysian eco-tourism and how sectoral influence can converge into a framework of sustainability. The use of a conceptual model will allow us to justify how eco-tourism could be a flourishing business advantage to the tourism businesses here in Malaysia. The paper will examine how the adoption of a strategic framework based on two dimensions; namely strategic opportunities and tourism development. To be examined to ensure eco-tourism could be made a competitive advantage to the tourism sector in Malaysia. During the course of investigation several issues need to be examined, for instance, is if there is enough taking place for us as a business entity to protect our fragile environment. Using the conceptual framework; are we able to sustain the environment from an economic perspective? It is the economic growth, commencing through the Industrial era that had given rise to the issues of sustainability.

Katarzyna Klimek

Competition between tourism destinations on national, regional and local levels continues to intensify due to the pressure of globalization (Friedman, 2006). Accordingly, Destination Management Organizations (DMOs) have to constantly reevaluate and re-engineer existing tourism offers to reposition themselves in a highly competitive tourism market. At the same time, tourism development pressures destination areas through increased resource consumption and, land fragmentation while policy measures to promote more sustainable tourism are progressing only slowly due to local resistance. Therefore, destinations are one of the most difficult entities to manage because of diverse, often conflicting interests of different stakeholder groups (Carmin et al., 2003). Consequently, finding the right balance between the economic development of tourism destinations, the conservation of their resources and the well-being of the local population has become a challenging task for many DMOs (Notarstefano, 2008). The aim of this paper is to present the results of exploratory research conducted in 2011 in seven European countries among 72 managers of Destination Management Organizations (DMOs). The research objective was to evaluate the DMOs’ efforts and their role in the set-up and implementation of sustainable tourism principles in the management of tourist destinations by means of a quantitative and qualitative analysis. Keywords: Destination marketing & strategy planning, destination management organization (DMO), sustainable tourism development, long-term competitiveness, new demand of XXI century.

Managing Sustainability in the Hospitality and Tourism Industry

Parul Munjal

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