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Class 11 Business Studies Case Study Questions

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CBSE Class 11 Business Studies Case Study Questions are available on myCBSEguide App . You can also download them from our student dashboard .

For students appearing for grade 11 CBSE exams from the Commerce stream, Business Studies is a fundamental subject. Business Studies is considered to be quite interesting as well as an occupying subject as compared to all other core subjects of the CBSE class 11 commerce stream. To ace this CBSE exam, students are not only required to work hard but they ought to learn to do smart work too.

Among all the other core subjects of the Commerce stream i.e accountancy, economics and business studies, Business Studies is the one that is purely theoretical. It is termed to be comparatively easier and more scoring than the other mandatory subjects of the commerce stream. Many students who opt for the commerce stream after their 10-grade exams desire to learn in-depth about the business organizations and their work, for them the subject is of utmost importance. Business Studies is an essential component of the class 11 commerce stream curriculum.

In order to ace the subject the student needs to have conceptual clarity. CBSE has designed the syllabus for class 11 Business Studies so as to provide students with a basic understanding of the various principles prevalent in the Business organizations as well as their interaction with their corresponding environment.   

Case Study Questions in class 11 (Business Studies)

Case-based questions have always been an integral part of the Business Studies question paper for many years in the past. The case studies have always been considered to be challenging for the students, for such questions demand the application of their knowledge of the fundamental business concepts and principles. Last year i.e-  2021 CBSE introduced a few changes in the Business Studies question paper pattern to enhance and develop analytical and reasoning skills among students.

It was decided that the questions would be based on real-life scenarios encountered by the students.CBSE not only changed the way case-based questions were formulated but also incremented their weightage in the Business Studies question paper. The sole purpose of increasing the weightage of case-based questions in the class 11 curriculum by CBSE was to drift from rote learning to competency and situation-based learning.

What is a case study question? (Business Studies)

In Business Studies, a case study is more like a real-world test of how the implementation works. It is majorly a report of an organization’s implementation of anything, such as a practice,a product, a system, or a service. The questions would be based on the NCERT textbook for class 11 Business Studies. Case-based questions will definitely carry a substantial weightage in the class 11 Business Studies question paper. questions.

A hypothetical text will be provided on the basis of which the student is expected to solve the given case-based question asked in the Business Studies class 11 exam. Initially, the newly introduced case-based questions appeared to be confusing for both the students and the teachers. Perhaps, they were reluctant to experiment with something new but now a lot more clarity is there that has made the question paper quite student-friendly.

Case study questions could be based on any chapter or concept present in the NCERT textbook. Thus, it is expected from the students to thoroughly revise and memorize the key business fundamentals. 

Business Studies syllabus of class 11 CBSE   

The entire Business Studies course is divided into 2 parts:

• Part A, Foundation of Business
• Part B, Finance and Trade

The class 11 Business Studies exam is for a total of 100 marks, 80 marks are for the theory and the remaining 20 for the project. Most of the questions are based on the exercises from the NCERT textbook. It is recommended to rigorously go through the contents of the book. A single textbook has been published by NCERT for Class 11 Business studies. There are a total of 10 chapters in this book divided into 2 parts. 

CBSE Class – 11

Business Studies (Code No. 054)

Theory: 80 Marks Time: 3 Hours Project: 20 Marks

Case Study Passage (Business Studies class)

As part of these questions, the students would be provided with a hypothetical situation or text, based on which analytical questions will have to be answered by them. It is a must for the students to read the passage in depth before attempting the questions. In the coming examination cycle (2022-23), case-based questions have a weightage of around 30%. These questions can be based on each chapter in the NCERT book for Business Studies, grade 11.

Students must prepare well for the case-based questions before appearing for their Business Studies exam as these questions demand complete knowledge of the various concepts in their syllabus. CBSE plans to increase the weightage of such questions in the upcoming years.

Sample case-based Questions in Business Studies

Business Studies as a subject provides a way of perceiving and interacting with the business ecosystem. It is a core subject of the commerce stream that is purely theoretical and relevantly easier than the other compulsory subjects of the stream. Class 11 Business Studies syllabus is closely related to trade and commerce. The subject cannot be ignored as it is the foundation of many concepts and theories which are studied at an advanced level in class 12.

The case-based questions asked in the CBSE Business Studies question paper for class 11 are of two types:

As per the latest circular issued by CBSE on Assessment and Evaluation practices of the board for the session 2022-23, CBSE has clearly mentioned that competency-based questions including case studies will be different from subjective questions.  

The questions can also be categorized on their difficulty level:

• Direct: such questions can be easily solved. Their answer is visible in the given passage itself.
• Indirect/ Analytical: such questions are confusing and tricky. These can be solved by the application of the theory or principle that is highlighted in the provided text. 

How To Prepare For Case-based Questions? (Business Studies grade 11)

Students need to prepare well for the case-based questions before appearing for their class 11 Business Studies exam. Here are some tips which will help the student to solve the case-based questions at ease:

• Read the provided text carefully
• Try to comprehend the situation and focus on the question asked
• Analyze and carefully answer the question asked
• In general, the passage given would be lengthy in Business Studies case-based questions but their solutions are comparatively short and simple
• One can significantly save time if they follow a reversal pattern, that is going through the questions before reading the comprehensive case study passage.
• Answer in a concise manner
• One should concentrate on solidifying key fundamental principles/theories
• Go through the NCERT textbook in depth. The language used is crisp and simple.
• While providing solutions to the case-based question, pick the keyword/keyline based on which you are driving insights.

 In order to excel in the Business Studies class 11 exam, one needs to ignore the shortcut techniques and get to read the NCERT textbook rigorously. Case studies can be easily solved if your key fundamentals are strong and clear. The best part of having these questions is that the asked question itself projects a hint of its answer. These simple points if kept in mind will definitely help the students to fetch good marks in case study questions, class 11 Business Studies. 

Case study question examples in Business Studies

Here a re some given case study questions for CBSE class 11 Business Studies. If you wish to get more case study questions and other study material, download the myCBSEguide app now. You can also access it through our student dashboard.

Business Studies Case Study 1

Read the hypothetical text given and answer the following questions:

Manish, Rahul and Madhav live in the same locality. They used to meet and discuss their ideas. After discussing the recent fire breakout in their area, they decided to take fire insurance for their house or work area. Manish gets his house insured against fire for ₹1 lakh and during the policy period, his house gets damaged due to fire and the actual loss amounts to ₹2.5 lakh. The insurance company acquired the burning material and approved his claim. Rahul gets his godown insured against fire for ₹1 lakh but does not take enough precautions to minimize the chances of fire like installing fire extinguishers in the factory. During the policy, a fire takes place in his godown and he does not take any preventive steps like throwing water and calling the employees from the fire fighting department to control the fire. He suffered a loss of ₹1,20,000. Madhav took a fire insurance policy of ₹20 lakh for his factory at an annual payment of ₹24,000. In order to reduce the annual premium, he did not disclose that highly explosive chemicals are being manufactured in his factory. Due to a fire, his factory gets severely damaged. The insurance company refused to make payment for the claim as it became aware of the highly explosive chemicals.

How much can Manish claim from the insurance company?

• None of the above

How much compensation can Rahul get from the insurance company?

Which principle is violated in the case of Rahul?

• Insurable Interest
• Utmost Good Faith

How much amount is the insurance company liable to pay to Madhav if he files a case against it?

• Insufficient information

Which principle of Insurance is violated by Madhav?

• Insurable interest
• Subrogation
• Proximate Cause

The insurance company acquired the burnt material and approved his claim. Which principle of Insurance is highlighted in the given statement.

• (a) Mitigation
• (a) Utmost Good Faith
• (d) Subrogation

Business Studies Case Study 2

 Sarthak Electronics Ltd. has a loss of Rs 15,00,000 to pay. They are short of funds so they are trying to find means to arrange funds. Their manager suggested a claim from the insurance company against stock lost due to fire in the warehouse. He actually meant that they can put their warehouse on fire and claim from insurance companies against stock insured. They will use the claim money to pay the loan.

• Will the company receive a claim if the surveyor from the insurance company comes to know the real cause of fire?
• Write any two Values which the company ignores while planning to arrange money from false claims.
• State any three elements of fire insurance

Business Studies Case Study 3

OLX and qickr are examples of well-known websites used to conduct business. Tarasha’s sofa set got spoiled in the rain. Her friend suggested that she should change the fabric so that it looks new and put it for sale on Olx. Tarasha followed her friend’s advice and got her sofa repaired so that it looked better and uploaded nicely clicked pictures on the website without disclosing the fact that it was damaged from the inside. She found a buyer and sold it for Rs 10,000. After five days the buyer found the real state of the sofa set and called Tarasha but she did not answer any of the calls.

• identify the type of business highlighted in the above case.
• Identify any two values which are overlooked by Tarasha.
• Explain any two benefits and limitations of e-business.

Advantages of case study questions in Business Studies

Class 11 Business Studies syllabus is not very vast but has to be focussed upon as it forms the base for your 12th grade Business Studies syllabus. Students are supposed to prepare themselves thoroughly from the NCERT textbook. The Case-based questions prominently focus on the real and current scenarios of the Business world. Approximately 30% of the question paper will comprise case study questions that demand high-order thinking and reasoning skills from the students. The students ought to practice class 11 Business Studies case-based questions from the various options available to them, so as to excel in the subject.

• Enhance the qualitative and quantitative analysis skills of students
• Provides an in-depth understanding of the key Business theories/concepts
• Inculcate intellectual capabilities in students
• Help students retain knowledge for a longer period of time
• The questions would help to discard the concept of rote learning
• Case studies promote and strengthen practical learning.

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Business Studies

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“You need [webcam] setup. You could point the webcam away from you but still see the screen. That is what I would change for the next session.”

Clarity of instruction

Instructors commented on the need for clear and concise teaching instructions when leading the break-out group practicals; they could not rely on tactile feedback and non-verbal communication, which would have occurred during a face-to-face session.

“I felt that I had to make sure that my instructions were a lot clearer because there wasn’t the ability to use tactile cues to assist the students.”

Two instructors suggested capping the instructor-to-student ratio (to four students) in each breakout room and to reconvene with the same instructor for each practice to build relationships with students and gain a better understanding of their learning needs in order to better support them. Instructors also reported a relationship between student motivation and student acquisition of skills.

“If you have the same group you build up a bit more rapport and [students] get to know you.”

“[Acquisition of skills] depended on how motivated each candidate was. Some were very motivated and got on with the activity and acquired the skills but some were maybe not motivated enough or maybe feeling frustrated that they were not getting it, and it was difficult for me to motivate them virtually.”

Accessibility and individualized learning

Students were able to attend and engage in the session remotely, even those who were not based in the UK. An important feature of online learning is that the view of the demonstration is the same for all students, which is not always possible in face-to-face teaching.

“Because we created videos for them to watch, and as they can ‘pin’ my video when I’m doing live demonstrations, the view is much more equitable for everyone.”

“It meant that fewer students were left out…we were able to have a global reach with many of the [students] taking the module outside of the UK.”

“[Students] were provided with equipment and resources to keep at home and so they have the opportunity for more hours of practice.”

Individualized learning describes an instructor’s ability to respond to an individual student’s learning needs. This was achieved with the use of the ‘pin video’ function on Zoom® to enlarge the view, and observe and instruct students one at a time. A student’s individual concerns and identified learning needs were more easily addressed in small group breakout practical sessions.

“Having breakout room facility [was comparable to face-to-face instruction] to help students on a more individual basis, and to help them acquire the skills.”

The UCL Ophthalmology Masters curriculum was transferred to predominantly online teaching in response to the COVID-19 outbreak. Lecture-based teaching was easily transferable for online delivery however, virtual teaching of clinical and surgical skills sessions required significant pedagogical consideration and planning. A recent editorial stressed the importance of in-person ophthalmic simulation training for the maintenance of surgical skills and competence [ 10 ]. Here we discuss the findings from our virtual ophthalmic surgical skills session and the purposeful steps taken to ensure successful online delivery to a diverse interprofessional student group. We note that these steps can also be utilized to teach generic surgical skills and are not exclusive to ophthalmic surgical skills training. General tips for course preparation and delivery are outlined in Table  2 .

Overall, students rated the session 8.85 (±1.19) out of a scale from 0 to 10 (10 being most satisfied). Student perceptions of their ability to interact with tutors, level of supervision, and view of demonstrations positively changed following the teaching session, as did their confidence in instrument handling, knot tying, and suturing. In addition, students could continue to practice the skills after their session, as they had the surgical kit with them at home.

95% of our students were ‘very satisfied’ or ‘satisfied’ with the Zoom® platform used to deliver the teaching session. Other medical educators have also successfully used this platform to deliver surgical skills teaching [ 11 ,  12 ]. For our session, the Zoom® platform was used to deliver presentations, play instructional videos, as well as watching students perform the skills via breakout rooms. However, any online platform with similar capabilities would suffice.

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Business Studies Grade 11 Past Exam Papers and Notes

On this page, you will find Business Studies Grade 11 Past Exam Papers together with the memos for Term 1, Term 2, Term 3, and Term 4. The papers are in pdf format and can be downloaded for free. We have also included the notes, SBAs, Assignments and study guides. Have fun!

List of Business Studies Grade 11 Past Exam Papers and Notes

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Class 11th Business Studies - Business, Trade and Commerce Case Study Questions and Answers 2022 - 2023

By QB365 on 09 Sep, 2022

QB365 provides a detailed and simple solution for every Possible Case Study Questions in Class 11 Business Studies Subject - Business, Trade and Commerce, CBSE. It will help Students to get more practice questions, Students can Practice these question papers in addition to score best marks.

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Business, trade and commerce case study questions with answer key.

11th Standard CBSE

Final Semester - June 2015

Business Studies

Court has banned use of plastic bags. Puja is engaged in business of selling fruits . and vegetables. She has to now buy paper bags which are costlier than plastic bags. It will help a business in attainment of some objectives and will hamper some other objectives. Identify these.

Rajiv is running a cloth shop. Some of the clothes get out of fashion and cannot be sold. Some of these get damaged in store. He gets them repaired from a mahila ashram and donates to an orphanage home. Which objectives are getting fulfilled here?

A lady sells newspapers to a lumberman. She claims to her husband that she has started with a business. Husband claims that it is not business because she is not doing it regularly but she clams that she sells newspapers every month. Is it a business? Clarify.

Kayco limited is manufacturing detergents. They decided to launch a new range of herbal products. As they are in a hurry, they have tested products on animals only. The necessary information is missing on the package. The management also plans to launch a new factory in a tribal area where the required products are easily available and labour men and women and children are available for work at low wages. (i) Which values do you find missing in the above para? (ii) Will the decision to install a new unit in a tribal area help society?

Anju is working in an organization which is engaged in making garments. There is no class conflict between the management and workers. The working conditions are very good. The company is earning huge profits. As a policy matter, management is sharing the gains with the employees. Company is also planning to open five new branches. Identify the objectives that are getting fulfilled here.

Mr. X is working in a company. He believes that he generates a revenue of more than 5 lakh per month for the company however, company pays him a salary of only 50,000. He decides to start his own business believing that he will enjoy the entre cake himself. Is he right in his approach?

A business man started a new venture. He took a loan from bank from the same. He required raw material from China and imported the same. He got the raw material insured so as to protect it against marine risks. When raw material reached India, he stored it in a public warehouse. He arranged for sending goods to his factory in Delhi using railways. He wrote an email to his manager in Delhi to collect goods. Quoting lines identify the auxiliaries to trade being used in above case.

Meena is running a boutique. She is facing many risks. Her tailor may leave job suddenly which may affect is timely completion of orders. She is also worried about theft or fire in boutique. There are also changes in fashion which may be used as an opportunity or can act as a threat. Government policies can also change like compulsion of GST or maintaining complete accounting records etc. Identify the types of business risks from above para. Give reference to the lines refesring those risks.

Mr. Sanjay is a chartered accountant. He is engaged in his own practice. He is working with the sole objective of maximizing his earnings. He is least bothered about his professional code of conduct. He believes that he is a business man and first and foremost priority of a business is to generate profits everything else is secondary. Is he right in his approach? Justify. Identify two values missing in Sanjay.

Sona and Mona are two friends. Both ofthem have completed their MEAand are planning to start their own business. Sona believes that ultimate aim of a business is to earn profits. It is profits which provide financial base to a business. Mona agrees that profits are important for business but she claims that business cannot ignore other objectives. (a) Identify two other objectives Mona is referring to. (b) Do you think profits play an important role in business? Give three points to justify yaur perspective. (c) Which of the two objectives are more important?

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Business, trade and commerce case study questions with answer key answer keys.

It will help in attainment of social objectives:

It will hamper following objectives:.

Social objectives are getting fulfilled here. (a) Help to needy class of society. (b) Employment to females of mahila ashram. (c) Optimum utilization of resources.

No it is not a business. Business has following characteristics: (a) It is an Economic Activity. (b) It involves production or procurement of goods and services. (c) It includes sale and exchange of goods and services for the satisfaction of human needs. (d) It deals in goods and services on a regular basis. (d) It deals in goods and services on a regular basis. (e) It aims at earning profit. (f) There is uncertainty in return. (g) There is an element of risk In this case, following features of business are present: (a) It is an Economic Activity (b) It involves production or procurement of goods and services. (c) It deals in goods and services on a regular basis Following features are missing: (a) Selling newspapers does not involve sale and exchange of goods and services for the satisfaction of human needs. (b) Selling newspapers does not aim at earning profit. (c) There is no uncertainty in return. (d) There is no element of risk.

(i) Following values are missing: (a) Testing on animals is banned. (b) No information about the products on packets is violating right to information under COPRA. (c) Cpild labour is banned and hence schools should be opened for them. (ii) Yes, It will help in development of tribal society in following ways: (a) Upliftment and development of tribal society. (b) Equal opportunities for men and women to grow (c) School and other supportive activities will help in community development.

(i) Economic Objectives:

(ii) Social Objectives (a) Providing good working conditions to employees (b) Sharing profits with employees.

No, he is not right. If an employee is generating a revenue of rupees 5 lakh for a company, it is not an individual effort but team effort. All departments and employees contribute to it in their own ways. There are costs as well in terms of raw material, electricity, stationery and other things and hence if he feels that this entire amount is his right, he is wrong in his approach. Moreover, when he will start his own business, he will not have to give only his labour but also needs to invest capitaL He would also have to take risk and bear uncertainty. Therefore, he must carefully compare the pros and cons of job and business and then he should decide. x.  

He is making use of following auxiliaries to trade: (a) Banking: He took a loan from bank from the same. (b) Insurance: He got the raw material insured so as to protect it against marine risks. (c) Warehousing: When raw material reached India, he stored it in a public warehouse. (d) Transportation: He arranged forsending goods to his factoryin Delhi using railways. (e) Communication: He wrote an email to his manager in Delhi to collect good.

Types of business risks are as follows: (a) Speculative risks: Speculative risks involve possibility ofboth gain as well as loss. They arise due to fluctuations in demand and supply, changes in price, changes in fashion etc. (b) Pure Risks: These involve possibility of loss or no loss. Examples chances of fire, accident, theft etc. (c) Insurable risks: Those risks which can be insured for because it is possible to determine the probability of such risks. Like fire insurance, marine insurance etc. (d) Uninsurable risks: Uninsurable risks are those whose probability cannot be determined and hence no insurance is available for them. Uninsurable risks are called uncertainty. Reference: Uninsurable risk: Her tailor may leave job suddenly which may affect is timely completion of orders. Government policies can also change like compulsion of GST or maintaining complete accounting records etc. Pure risks: She is also worried about theft or fire in boutique. Speculative risks: There are also changes in fashion which may be used as an opportunity or can act as a threat.

No, he is not right. CA is not a business but a profession. Even in business, it is not true that first and foremost priority is to generate profits and everything else is secondary but it is absolutely wrong in case of a profession. CA can be called a profession because it has following features: (a) Membership of a professional body and certificate of practice required. (b) Personalized services of expert nature (c) Professional Qualification and training required (d) Professional Fee is charged in lieu of services. (e) Limited capital for establishment (f) The degree of risk is low. (g) Professional code of conduct is to be followed given by the concerned authority. Motive of professional service is to provide service and not earning profits. Two values that are missing in Sanjay are: (a) Lack of professional ethics. (b) No concern for social objectives of an economic activity.

(a) Some of these objectives are as follows: (Any two) (i) Market standing: Business can survive for a longer period only if it is able to capture a big share in the market and has market standing. (ii) Innovation: Means developing new products and their multiple uses, Old customers can be maintained and new can be attracted by innovation only. (iii) Improving productivity: Every business enterprise must aim at greater productivity by making optimum use of available resources. (iv) Earning profit: One ofthe objectives of business is to earn profits on the capital employed. Every business must earn a reasonable profit to survive and grow. (v) Optimum use of physical and financial resources: Every business requires physical (plant, machine, office etc) and financial resources (money or funds) to produce goods & services; the business enterprise must aim to use them efficiently. (vi) Workers performance and attitude: Every business enterprise must aim at improving its workers performance and creating positive attitudes of workers. It will boost the morale of the employees. (vii) Social Responsibility: A business is a part of society and so it must meet the expectations of the society. It can set goals in the areas of the environmental protection, Supply of desired Quality of products, employment generatiion etc. (b) Yes, profits play an important role in business. (Any three) (i) It acts as a source of income for business persons. (ii) It acts as a source of funds for meeting expansion requirements. (iii) It acts as an indication of efficiency of the business. (iv) It is a reward for risk taking. (v) It builds up reputation of the company. (c) These objectives are not conflicting but complementary in nature. Hence both of these are equally important and need to be strived for simultaneously.

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Important Questions for Class 11 Business Studies

Important Questions for Class 11 Business Studies are outlined by the subject matter experts from the latest edition of CBSE books. It is recommended for the students to practise the given Class 11 Business Studies chapter wise important questions with the answers. Learning these would definitely help the students in scoring good marks in the board examinations.

Chapter wise Important Questions for CBSE Class 11 Business Studies

Important Questions for other Commerce Subjects:

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2023 business studies grade 11 term 1 case study marking guideline 1.

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