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The conflict in modern culture, and other essays

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Conflict Management Essay

Introduction, causes of conflict, change the culture and context of the conflict, listen actively and responsibly, acknowledge and integrate emotions to solve problems, search beneath the surface for hidden meaning, separate what matters from what gets in the way, stop rewarding and learn from difficult behavior, solve problems creatively, plan strategically, and negotiate collaboratively, explore resistance, mediate, and design systems for prevention.

Are you assigned to write an essay about conflict management, but don’t know where to start? Then, you are in the right place. Check out this sample on managing conflicts, its causes, and possible solutions.

Conflicts come as a result of disagreements. They are part of everyone’s life from childhood with parents, teenagers in school and usually carried on to the work place from home. The trends of business and organizational conflicts which are resulting into their breakdown and loss are an area that needs special attention to preserve and increase their profitability.

The solution to these problems is good management skills which can be implemented. This essay will discuss the conflicts between management and employees in organizations. It will include the eight strategies by Kenneth Cloke and Joan Smith in their book, “ Resolving Conflicts at work: Strategies for everyone on the job .”

The process involves, “organizational change, managing change, change implementation, multicultural, change resistance, readiness for change, coping with change, communication, involvement, middle management, case study, change factors, intercultural management and involving change agents” (Savolaien, 2011, p. 1).

The process of conflict management in organizations requires determination and participation of two parties, employees and the management.

In this essay leadership skills in management are emphasized to create efficiency. Poor communication within the work place where those employed are never involved or asked of their opinion is one source of conflict. This causes the employees not to rely on the employer but rather on the gossip.

Employees need a good working environment with adequate working equipment; with each employee’s work clearly defined. Failure of management to provide appropriate working conditions may lead to disagreement between the employees. The employees should also learn to understand each other, with respect while appreciating their work and personality.

This builds a strong team. If the leadership fails by being unfair or having poor values in an organization or business, this would be another source of conflict. To enhance harmony and team work the above factors must be put at the right place by the management (McNamara, n.d.).

National culture affects organizations. For an organization to grow it must keep on changing the old ways so as remain competitive. A problem in leadership management may be in form of failure of leaders to have adequate information on the business; thus lowering their competitiveness.

If employees complain of the problems in the working place without supervisors addressing the issue, the conflict continues to build pressure. The work and procedures of the business activities have an influence by values from the community (Cloke & Goldsmith 2005).

The cultures of societies are characterized by conflicts which come from various circles that shape our behaviors e.g. racism and economic conflicts (Cloke & Goldsmith, 2005). The beliefs of the people are usually taken to the organization. This is what brings differences between different countries with the same type of business organizations.

From research, it became clear that culture has an influence on organizations implying that there will be a great difference between organizations established in different places.

Failure of supervisors to involve other employees in decision making may bring conflict. This however may be as a result of the culture of the local people. The supervisors who like the way operations are run and not willing to change can be a hindrance to solving any problem.

To change the culture and involve the employees, while insisting on open communication and flexibility is a good way forward in solving organizational conflicts. The organization should decide to change, by implementing the changing strategies of their conflict approach (Savvolaien, 2011).

Communication is vital in every organization. Employees can bring success of the business. Satisfaction of the employees motivates them to have a greater output. Management concern about them will help them to have confidence in what they do. Listening to the employees is one of the greatest virtues that a manager can do to promote higher output of the employee (Business, 2010).

Openness of employees to management would help the managers to always get first hand information in most cases whether good or bad. Being clear on expectations of employees on their work enables them to avoid any confusion. This helps employees to become more responsible. Guidance in their work builds confidence in their work and helps increase their efficiency (Business, 2010).

After listening to the employees, the manager should have in mind that the employees are meant to implement the plan for change. Appreciating information given by employees help them to respond positively to the strategy that is laid in place. The manager should design a strategy that helps the employees to fulfill their needs as they promote growth of business organization.

Visiting the employees at their working place is the starting place to promote openness. It is important that a manager should know how they feel about the work and what they wish the management could do for them.

A manager should be keen to evaluate performance of employees. It is recommended for managers to discuss with their employees regarding their goals and hear their views and how they feel about their progress. Furthermore, the employer should be empathetic to the employees and should be concerned of any problem with their employees (Business, 2010).

Conflicts cause people to act against their wishes. For example people may speak and act against what they think. This is because of thinking that there may be no solution to the problem encountered. “Conflict processes dark, hypnotic, destructive power: the power of attachment when it is time to leave…” (Cloke & Goldsmith 2005, p. 21).

This means that management should work from the grassroots to solve any problem and not just superficially. Knowing the root cause of the problem helps in effective planning as one realizes, “ If you listen closely, you will discover that beneath every insult and accusation lies a confession, and beneath every confession lies a request” (Cloke & Goldsmith 2005, p. 8).

This helps in building mutual trust and respect. This relationship can only be build by having effective communication between the employees and the management (Business, 2010).

The concern of management should focus on the future. Unnecessary questions on who was right or wrong should not come between the management and employees. This means the management should keep focus on the solution to the problem but not concentrating on non beneficial arguments (Perkins, 2010).

The action taken by management to solve a conflict between employees should always seek the best and just action. Managers should speak straight to the point; to the person who causes a conflict. Those who fail to do right after repeated counsel should be fired and leave the rest of the workers with peace.

Listening to employees gives direction to deal with the opponents, by stopping to reward them and learning from their difficult behaviors (Cloke & Goldsmith, 2005). This means seeking for new strategies to deal with the opponents so as to stop rewarding them. Failure to plan and apply new strategies to solve problems makes the conflict to have deep roots in the organization as well as creating a bad culture (Cloke & Goldsmith, 2005).

To manage conflicts in an organization, management should have clear values, vision, mission and objectives. Seeing opportunities to solve the problems; with a positive attitude assists in effective implementation. It requires a lot of effort to deal with an opposition.

The management should therefore work so as to reach a certain goal of an agreement or disagreement (Cloke & Goldsmith, 2005). This means they should have a plan of talking to the employees as well as the necessary action to the opponent employee with fairness and justice.

Conflict management means dealing with the conflict till the end of it. If any resistance is seen in the process of solving a conflict it is a good opportunity to dismiss fears of employees. It is an indication of dissatisfaction; probably they were not included in the implementation or they were not involved in the process. If employees feel they had been undermined, they can bring resistance. Thus, communication remains paramount in the whole process of solving a problem (Nermin, 2011).

Business organizations will always encounter conflict from one time to another. Employees and management culture can be a hindrance to conflict management. Culture should therefore be considered in the planning of resolving any conflict. Managers should enhance transparency in their organizations and good leadership skills in conflict management. This would result in justice as well as the growth of business organization.

Business. (2010). How to actively listen to your employees . Web.

Cloke, K. & Goldsmith, J. (2005). Resolving conflicts at work: eight strategies for everyone on the job . New York, NY: John Wiley and sons.

McNamara, C. Basics of Conflict Management . Web.

Nermin, A. (2011). Enhance Your Leadership Skills- Build Trust & Resolve Conflict . Web.

Perkins, K. (2010). Proactive Steps to turn around workplace disputes . Web.

Savolaien, T. (2011). Challenges of Intercultural Management, Change Implementation in The Context of National Culture . Web.

• Chicago (A-D)
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IvyPanda. (2018, June 6). Conflict Management Essay. https://ivypanda.com/essays/conflict-management/

"Conflict Management Essay." IvyPanda , 6 June 2018, ivypanda.com/essays/conflict-management/.

IvyPanda . (2018) 'Conflict Management Essay'. 6 June.

IvyPanda . 2018. "Conflict Management Essay." June 6, 2018. https://ivypanda.com/essays/conflict-management/.

1. IvyPanda . "Conflict Management Essay." June 6, 2018. https://ivypanda.com/essays/conflict-management/.

Bibliography

IvyPanda . "Conflict Management Essay." June 6, 2018. https://ivypanda.com/essays/conflict-management/.

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Essays About Conflict in Life: Top 5 Examples and Prompts

Conflict is a broad and gripping topic, but most struggle to write about it. See our top essays about conflict in life examples and prompts to start your piece.

Conflict occurs when two people with different opinions, feelings, and behaviours disagree. It’s a common occurrence that we can observe wherever and whenever we are. Although conflicts usually imply negative aspects, they also have benefits such as stronger relationships and better communication.

To aid you in your paper, here are five examples to familiarize you with the subject: 

1. Useful Notes On 4 Major Types Of Conflicts (Motivational Conflict) By Raghavendra Pras

2. encountering conflict by julius gregory, 3. complete guide to understanding conflict and conflict resolution by prasanna, 4. analysis of personal conflict experience by anonymous on gradesfixer, 5. personal conflict resolving skills essay by anonymous on ivypanda, 1. conflict: what is and how to avoid it, 2. conflicts in our everyday lives, 3. review on movies or books about conflicts, 4. actions and conflicts , 5. conflicts at home, 6. conflicts that changed my life, 7. my personal experience in covert conflict, 8. cascading conflicts, 9. how does conflict in life benefit you, 10. the importance of conflict management.

“Conflict… results when two or more motives drive behaviour towards incompatible goals.”

Pras regards conflict as a source of frustration with four types. Experimental psychologists identified them as approach-approach, avoidance-avoidance, approach-avoidance, and multiple approach-avoidance. He discusses each through his essay and uses theoretical analysis with real-life examples to make it easier for the readers to understand.

“The nature of conflict shows that conflict can either push people away or bring them into having a closer, more comfortable relationship.”

The main points of Gregory’s essay are the typical causes and effects of conflicts. He talks about how people should not avoid conflicts in their life and instead solve them to learn and grow. However, he’s also aware that no matter if a dispute is big or small, it can lead to severe consequences when it’s wrongly dealt with. He also cites real-life events to prove his points. At the end of the essay, he acknowledges that one can’t wholly avoid conflict because it’s part of human nature.

“…it is important to remember that regardless of the situation, it is always possible to resolve a conflict in some constructive or meaningful way.”

To help the reader understand conflict and resolutions, Prasanna includes the types, causes, difficulties, and people’s reactions to it. She shows how broad conflict is by detailing each section. From simple misunderstandings to bad faith, the conflict has varying results that ultimately depend on the individuals involved in the situation. Prasanna ends the essay by saying that conflict is a part of life that everyone will have to go through, no matter the relationship they have with others. 

“I also now understand that trying to keep someone’s feelings from getting hurt might not always be the best option during a conflict.”

To analyze how conflict impacts lives, the author shares his personal experience. He refers to an ex-friend, Luke, as someone who most of their circle doesn’t like because of his personality. The author shares their arguments, such as when Luke wasn’t invited to a party and how they tried to protect his feelings by not telling Luke people didn’t want him to be there. Instead, they caved, and Luke was allowed to the gathering. However, Luke realized he wasn’t accepted at the party, and many were uncomfortable around him.

The essay further narrates that it was a mistake not to be honest from the beginning. Ultimately, the writer states that he would immediately tell someone the truth rather than make matters worse.

“To me if life did not have challenges and difficult circumstances we were never going to know the strength that we have in us.”

The essay delves into the writer’s conflicts concerning their personal feelings and professional boundaries. The author narrates how they initially had a good relationship with a senior until they filed for a leave. Naturally, they didn’t expect the coworker to lie and bring the situation to their committee. However, the author handled it instead of showing anger by respecting their relationship with the senior, controlling their emotion, and communicating properly.

10 Helpful Prompts On Essays About Conflict in Life

Below are easy writing prompts to use for your essay:

Define what constitutes a conflict and present cases to make it easier for the readers to imagine. To further engage your audience, give them imaginary situations where they can choose how to react and include the results of these reactions. 

If writing this prompt sounds like a lot of work, make it simple. Write a 5-paragraph essay instead.

There are several types of conflict that a person experiences throughout their life. First, discuss simple conflicts you observe around you. For example, the cashier misunderstands an order, your mom forgets to buy groceries, or you have clashing class schedules. 

Pick a movie or book and summarize its plot. Share your thoughts regarding how the piece tackles the conflicts and if you agree with the characters’ decisions. Try the 1985 movie The Heavenly Kid , directed by Cary Medoway, or Where the Conflict Really Lies: Science, Religion, and Naturalism by philosopher Alvin Plantinga.

In this essay, describe how actions can lead to conflict and how specific actions can make a conflict worse. Make your essay interesting by presenting various characters and letting them react differently to a particular conflict.

For example, Character A responds by being angry and making the situation worse. Meanwhile, Character B immediately solves the discord by respectfully asking others for their reasons. Through your essay, you’ll help your readers realize how actions significantly affect conflicts. You’ll also be able to clearly explain what conflicts are.

Your home is where you first learn how to handle conflicts, making it easier for your readers to relate to you. In your essay, tell a story of when you quarreled with a relative and how you worked it out.  For instance, you may have a petty fight with your sibling because you don’t want to share a toy. Then, share what your parents asked you to do and what you learned from your dispute.

If there are simple conflicts with no serious consequences, there are also severe ones that can impact individuals in the long run. Talk about it through your essay if you’re comfortable sharing a personal experience. For example, if your parents’ conflict ended in divorce, recount what it made you feel and how it affected your life.

Covert conflict occurs when two individuals have differences but do not openly discuss them. Have you experienced living or being with someone who avoids expressing their genuine feelings and emotions towards you or something? Write about it, what happened, and how the both of you resolved it.

Some results of cascading conflict are wars and revolutions. The underlying issues stem from a problem with a simple solution but will affect many aspects of the culture or community. For this prompt, pick a relevant historical happening. For instance, you can talk about King Henry VIII’s demand to divorce his first wife and how it changed the course of England’s royal bloodline and nobles.

People avoid conflict as much as possible because of its harmful effects, such as stress and fights. In this prompt, focus on its positive side. Discuss the pros of engaging in disputes, such as having better communication and developing your listening and people skills.

Explain what conflict management is and expound on its critical uses. Start by relaying a situation and then applying conflict resolution techniques. For example, you can talk about a team with difficulties making a united decision. To solve this conflict, the members should share their ideas and ensure everyone is allowed to speak and be heard.

Here are more essay writing tips to help you with your essay.

Maria Caballero is a freelance writer who has been writing since high school. She believes that to be a writer doesn't only refer to excellent syntax and semantics but also knowing how to weave words together to communicate to any reader effectively.

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