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15 Receptionist Cover Letters That Will Get Hired (NOW)

Are you are looking to write a cover letter for Receptionist jobs that will impress recruiters and get you noticed by hiring managers? You need one to apply for a job, but you don’t know what to say.

A job search can be overwhelming, and if you are like most people, your resume will be your first point of contact with potential employers. However, there is one more step to consider – the cover letter. The cover letter provides an opportunity for candidates to introduce themselves in a way that is personal and professional at the same time. A well-written cover letter can set you apart from other applicants by highlighting your skills in relation to the company’s needs.

Here are 15 amazing Receptionist cover letters that are professionally written and will help you stand out and get that job!

receptionist job application letter

Receptionist Cover Letters

Each cover letter is written with a different focus. Review all of them and pick the ones that apply to your situation. Take inspiration from multiple samples and combine them to craft your unique cover letter.

Receptionist Sample 1

Dear Sir/Madam, I am writing to express my interest in being considered for the position of Receptionist at your company. I am proficient in customer service, data entry, and office functions. My time management skills are excellent and I have an eye for detail. I would be a valuable addition to your team. Thank you for considering my resume and cover letter in your search for a receptionist position. Best Regards, Jenny Jones

Receptionist Sample 2

I am excited to apply for the Receptionist position with your company. I have a degree in Business Administration and am very focused on making sure my clients are satisfied. I am experienced in customer service and public relations, and feel I would be a great fit for this position.

Thank you, Olivia S

Receptionist Sample 3

What skills and qualities do you possess that make you a strong candidate for this position?

A certified Receptionist is the first person seen when people enter the company. This is a position that needs someone who is friendly, outgoing, and professional. I have had years of experience working in a customer service/office setting with a variety of people from all walks of life. I am very familiar with multi-tasking and am confident in my ability to assist others while keeping an upbeat attitude. In addition, I excel at balancing your workload so the responsibilities are manageable while still remaining efficient. I have excellent time management skills which includes being able to prioritize tasks on-the-spot if needed so no task goes unattended to for too long

Receptionist Sample 4

Dear Sir or Madam,

As a receptionist with two years of experience, I would like to submit my application. I have excellent interpersonal skills and am proficient in Microsoft Office software. Strong customer service skills are essential for this position. I am currently available for an interview at your earliest convenience. Thank you for your time and consideration.

Receptionist Sample 5

Hi,   I am looking for a job in hospitality. I have been a receptionist for 2 years. I have excellent customer service skills and am able to multitask effectively. My experience includes greeting customers, answering phones, taking messages, scheduling appointments and completing registration forms. As you can see from my resume, I have extensive experience that makes me the perfect candidate for this position! Thank you very much for considering me!

Receptionist Sample 6

This is a professional cover letter for the Receptionist position at your company.

I am interested in this receptionist position at ___________ because I have extensive experience in customer service and administrative duties, with an emphasis on excellent communication skills. I am able to work quickly, efficiently, and accurately while maintaining a professional demeanor. I would be so appreciative if you would consider my qualifications for this opportunity! Thank you so much.

Receptionist Sample 7

I am a responsible and detail-oriented professional with over six years of experience in administrative duties. I am confident that I possess the skills and qualities necessary to fill the position of Receptionist at your company.

Please consider me for this position and I will contact you to arrange an interview at your convenience.

Receptionist Sample 8

Dear _______,

I am writing in response to your recent advertisement for a Receptionist. I have over 10 years of experience supporting staff members with answering phones, greeting visitors, handling orders and shipping materials. My skills include proficiency with Microsoft Office software suite, customer service orientation and excellent communication skills. I am an attentive listener who is committed to providing the best service possible to your clients while maintaining a positive attitude.

Thank you for your consideration of me as a potential candidate for this opportunity; please contact me at (555) 555-5555 or email at [email protected] if you would like to schedule an interview. Thank you!

Receptionist Sample 9

Dear Sir or Madam, Neatly groomed, professional appearance with a warm smile and customer service focused. I am looking for a receptionist job due to my experience in this field. I have had over 10 years of customer service experience at the front desk. My work ethic is strong and my ability to multitask is confident. I feel that my skills are an excellent match for your receptionist position and I am confident that you will not be disappointed with my performance. Yours Truly, (your name)

Receptionist Sample 10

Dear Hiring Manager,

My name is _________ and I am applying for the Receptionist position. I have four years of experience in customer service and have excellent phone skills. I understand how to efficiently operate office equipment, including fax machines, photocopiers, scanners, etc. As a Receptionist at your company, I would be able to answer phones while greeting guests with a smile. Please contact me if you are interested in my qualifications for this position or if you would like to schedule an interview. Thank you for your consideration!

Sincerely, _______

Receptionist Sample 11

I am writing to apply for the receptionist position and I believe that my skills and qualifications make me a perfect fit. I have excellent customer service skills, five years experience in the field, and an ability to multitask. I am also proficient in word processing programs such as MS Word and using various office equipment like photocopy machines, faxes, and printers.

I would appreciate your time reviewing my resume for this position.

Receptionist Sample 12

Dear Jerome, I am looking for a new Receptionist position with your company. I have worked in the same industry for over 10 years where I have completed various duties in customer service, human resources and project management. My skills include excellent communication skills, time management, computer literacy and excellent organization. This position will allow me to use all of my abilities to be successful in meeting the needs of both my employer and customers. I hope you will consider me for this position!

Receptionist Sample 13

I am writing to apply for the Receptionist position at your company. I am interested in this job because I am passionate about customer service and enjoy interacting with people on a daily basis. My previous experience includes 5 years of receptionist work with clients such as ____. These experiences have provided me with excellent communication skills that are needed to complete the daily tasks of a receptionist, while continuing to offer exceptional customer service.

Receptionist Sample 14

Jennifer Jones 11 Main Street, Apt. 100 Atlanta, GA 75201 555-555-5555 [email protected]     Date: March 30th 2012. To Whom It May Concern: Hello, my name is Jennifer Jones and I am a qualified Receptionist with over four years of experience in the field. I have excellent customer service skills and I am well versed in Microsoft Office Programs such as Word, Excel and Outlook as well as the internet applications Google Earth and Social Media Networks Facebook and YouTube. If you would like to ask any questions about me or my qualifications please do not hesitate to contact me at 555-555-5555 or at jennifer

Receptionist Sample 15

My name is Joe.

I am interested in the receptionist position posted on your website. I have been a receptionist with XXXX, LLC for X years and I would love the opportunity to work with you. I am hard-working, reliable, punctual and personable with a positive attitude who enjoys working in a fast paced environment. I have excellent customer service skills and can multi-task efficiently while maintaining a calm demeanor in stressful situations. Contact me to schedule an interview at your earliest convenience so that we may discuss how my experience can help you grow your company!

Recruiters and hiring managers receive hundreds of applications for each job opening.

Use the above professionally written Receptionist cover letter samples to learn how to write a cover letter that will catch their attention and customize it for your specific situation.

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13 Receptionist Cover Letter Examples

Receptionists are the first point of contact, setting the tone for all subsequent interactions by providing a warm welcome and efficient service. Similarly, your cover letter serves as the initial point of contact with potential employers, setting the tone for your application by showcasing your skills, experience, and dedication. In this guide, we'll delve into the best cover letter examples for Receptionists, ensuring your application leaves a lasting, positive impression.

receptionist job application letter

Cover Letter Examples

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The best way to start a Receptionist cover letter is by addressing the hiring manager directly, if their name is known. Then, introduce yourself and express your interest in the receptionist position. Make sure to mention where you found the job listing. For example, "Dear Mr. Smith, I am writing to express my interest in the Receptionist position at XYZ Company, which I discovered on your website." This shows that you've done your research and are genuinely interested in the role. It's also important to briefly highlight a key skill or experience that makes you a strong candidate for the role right at the beginning.

Receptionists should end a cover letter by summarizing their interest in the position and their qualifications. They should also express enthusiasm for the opportunity to contribute to the company. A polite and professional closing is also essential. For example, "Thank you for considering my application. I am confident that my skills and passion make me a strong candidate for this position. I look forward to the possibility of discussing my application with you further." After this, they should close with a professional sign-off like "Sincerely" or "Best regards," followed by their full name. It's also a good idea to include their contact information below their name for easy reference. This ending reiterates their interest, highlights their suitability, and shows respect for the employer's time.

A Receptionist's cover letter should ideally be about one page long. This length is sufficient to introduce yourself, express your interest in the position, highlight your relevant skills and experiences, and conclude with a call to action. It's important to keep it concise and to the point, as hiring managers often have many applications to go through. A well-written, succinct cover letter can help you stand out and show that you respect the hiring manager's time. Remember, the goal is to pique the employer's interest so they want to learn more about you from your resume and in an interview.

Writing a cover letter with no experience as a Receptionist can seem challenging, but it's definitely achievable. Here's how you can approach it: 1. Start with a Professional Greeting: Address the hiring manager by their name if it's available. If not, use a general but professional greeting like "Dear Hiring Manager". 2. Introduction: Begin by introducing yourself and stating the position you're applying for. Mention where you saw the job posting and express your enthusiasm about the opportunity. 3. Highlight Relevant Skills: Even if you don't have direct experience as a receptionist, you likely have skills that are relevant to the job. These could include communication skills, customer service experience, organization, multitasking, or proficiency with certain software like Microsoft Office. Use specific examples from your past work, volunteer, or academic experiences to demonstrate these skills. 4. Show Enthusiasm for the Company: Do some research about the company and express why you're interested in working there specifically. This shows the hiring manager that you're invested in the company and not just applying randomly. 5. Conclude Professionally: Thank the hiring manager for their time and express your eagerness to further discuss your qualifications. Provide your contact information and close with a professional sign-off. 6. Proofread: Make sure to proofread your cover letter for any grammatical errors or typos. This is especially important for a receptionist position, as it requires attention to detail. Remember, the purpose of a cover letter is to show the hiring manager why you would be a good fit for the position, so focus on your strengths and how they align with the job description. Even without direct experience, you can still make a strong case for why you should be considered for the role.

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Receptionist Cover Letter

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Front Desk Receptionist Cover Letter

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Receptionist Cover Letter Example & How-To Guide in 2024

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You're the first face people see when they walk in, and you've got multitasking skills to rival a Swiss Army knife.

You’re a receptionist, and you’re ready to greet any challenge with a smile and a solution.

But when it comes to describing all your skills and qualifications in a cover letter, you suddenly feel like you've hit a wall. 

All the professionalism and charm you have in person just don’t translate into words.

But don't sweat it—this article is your all-in-one tool kit for writing the best receptionist cover letter and getting your foot in the door for an interview.

Here's what we're going to cover:

  • A Top-Notch Receptionist Cover Letter Example
  • 5 Steps to Writing a Receptionist Cover Letter

3 Essential Receptionist Cover Letter Tips

Let's dive in!

Receptionist Cover Letter Example

Receptionist Cover Letter Example

5 Steps for the Perfect Receptionist Cover Letter

Now that you've just seen what a great receptionist cover letter looks like, it’s time to start your own.

And it’s time for us to show you how to write a cover letter ! 

Just follow these steps:

#1. Put Contact Information in the Header

Start your receptionist cover letter with your key contact information. 

Place them at the top, just like you would on your resume . Here’s what to include:

  • First and Last Name. Always start with your full name.
  • Job Title. Be specific about the job you're applying for, like "Front Desk Receptionist." It helps the hiring manager sort through applications faster since they’re probably hiring for several job openings.
  • Email Address. Use a simple, professional email. An old quirky email won't work, so swap "[email protected]" for "[email protected]."
  • Phone Number. Double-check that your phone number is correct. If you're applying outside your country, make sure to add the dial code in front.
  • Location. Just the city and state or country are fine. But if you're willing to move for the job, be sure to mention that somewhere on your resume and cover letter.
  • Relevant Links (optional). If you’ve got a LinkedIn profile , you can add a link.

Now, time for the hiring manager’s contact information :

  • Company Name. Write down the company's name. If it belongs to a larger company, such as a hotel that’s part of a conglomerate, you can just write the hotel’s name.
  • Hiring Manager’s Name. Try to find out the name of the person who’ll be reading your cover letter. Check the job ad, the company website, or LinkedIn for a head start.
  • Location. If the business you’re applying to has more than one location in the same city, like a gym that’s part of a franchise, specify the exact location, such as the street address.
  • Date of Writing (Optional). You can add the exact date of writing to give your receptionist cover letter a professional touch.

#2. Address the Hiring Manager

Once you've got your contact information sorted, aim to address your cover letter to the person who's going to actually read it. 

And skip the old "To Whom It May Concern" line while you’re at it. 

The trick here is to do a bit of digging. Look through the job ad, company website, or LinkedIn job post to find the hiring manager for the receptionist role you’re eyeing. That way, you can find their name and address them in your cover letter.

Use formal titles like Mr. or Ms., followed by their last name. If you're unsure about their gender or marital status, go with their full name. Like this:

  • Dear Ms. Thompson,
  • Dear Jamie Thompson,

If you hit a dead end in finding the hiring manager's details, don't stress. You can address the letter to the department or the company at large. Here’s an example:

  • Dear Front Desk Team,
  • Dear Reception Hiring Group,
  • Dear HR Recruitment Staff,
  • Dear Office Manager,

#3. Write an Eye-Catching Opening Statement

Hiring managers often spend just a few seconds scanning each application. So, catching their eye right away is critical to getting them to read the rest of your receptionist cover letter.

Start your first paragraph with who you are and why you're keen on the job. Your enthusiasm for the role or the company can make the hiring manager want to read more about you.

Researching the company can also really pay off. The more you know about them, the better you can show why you'd fit right in. It sends the message that you're not just firing off applications everywhere—you're genuinely interested in this particular receptionist role.

If you've got some solid receptionist experience, consider kicking off your cover letter with an experience or skill that sets you apart from other candidates. 

But remember to keep it short and sweet. The goal is to spark the hiring manager’s interest and encourage them to read more.

#4. Use the Cover Letter Body for the Details

The core part of your receptionist cover letter is where you can really dig deep into why you're the ideal pick for the job.

But don't just repeat everything from your receptionist resume . The hiring manager isn’t interested in the same information. Your cover letter is your chance to really flex your professional skills and qualifications in a way that makes you look like a better fit than every other candidate.

To do this, read through the job ad and mention any of your relevant achievements in the reception or admin fields. For example, you can make your cover letter stand out by emphasizing the specific skills mentioned in the job ad. If the position requires top-notch organization skills or multitasking skills, focus on those—not your unrelated pizza delivery skills from years ago.

Knowing more about the company can also give you an edge over other candidates. If you're familiar with their work culture or the type of clients they handle, say so in your cover letter. This shows you've done your homework and can present yourself as a good fit for their team.

Last but not least, try to give off some energetic vibes. Make it clear how eager you are for the role and how you're sure you can make a real difference with your skills and experience.

#5. Wrap It Up and Sign It

How you end your receptionist cover letter is arguably the most important part.

The goal is to leave the hiring manager with a strong, positive impression that confirms everything you’ve told them so far. So, your conclusion should briefly restate why you're the right fit for the job or sum up the key skills that prove it.

To wrap it all nicely, add a call to action to your cover letter. For example, encourage the hiring manager to take the next step, like discussing your application in more detail or arranging an interview. This proactive approach can stick with them and boost your chances of getting a call.

Finally, keep it professional with a closing line and sign your full name at the bottom. Here's an example:

Please feel free to reach out to me at the contact details provided to arrange an interview. I'm keen to discuss my application further when it suits you.

Warm regards,

If "Warm regards" doesn't resonate with you, here are some other polished options:

  • Kind regards,
  • Respectfully,
  • Thank you for considering my application,

Receptionist Cover Letter Structure

You've got the basics of how to write a cover letter.

Now, let's take your receptionist cover letter to the next level with some great cover letter tips :

#1. Match Your Resume

Regardless of your field, it’s essential for your cover letter and resume to reflect the professionalism you'll bring to the front desk.

Make sure your cover letter matches your resume like a uniform would match you with the rest of your team. This basically means keeping the contact information organized neatly on the page, with the same font style and size throughout your cover letter.

And just like juggling calls and visitors, you need to keep an eye on the spacing and margins to make sure your cover letter is at the right length .

Or Use A Cover Letter Template Instead

Feeling overwhelmed?

Here’s a shortcut—our cover letter templates .

Crafted with input from hiring managers around the globe, they're on-point with industry standards and look stunning. You can create your receptionist resume using our free resume templates , and then you’ll have a sleek cover letter for it in no time.

Receptionist Cover Letter Examples

#2. Mention Skills and Keywords

Even the most well-written cover letter can fall flat if it doesn’t contain enough job-related keywords .

The truth is, that hiring managers have a checklist of what they want a candidate to bring to the table, and it’s these essential skills and qualifications that they’re looking for in your cover letter. When writing your receptionist cover letter, make sure you use enough keywords from the job ad.

But don’t just randomly throw in words you recognize. You want your cover letter to convey a story about how you’re the best candidate for the job. If the employer is looking for excellent customer service skills, you need to prove it. Mention how you developed your customer service skills and how they can help you excel at the job you’re applying for. 

#3. Proofread the Final Draft

You've already put in hard work to make your cover letter shine, so don’t let typos or grammar errors ruin your chance. Nothing screams "unprofessional" louder than sloppy writing.

In fact, most hiring managers will throw out an application over minor mistakes .

Avoid this by giving your cover letter a careful read and paying close attention to your text. It might sound obvious at first, but far too many candidates think they can skip it and end up in the hiring manager’s “no” pile.

Once you’ve done your part, try using a handy spell-checking tool like Grammarly . This can scan your text, catch errors you missed, and even suggest style improvements. Once you’re done, you can even hand your cover letter over to a friend. Having a fresh set of eyes check your cover letter can help spot mistakes both you and your spell-checking tool missed.

Key Takeaways

There you have it!

Now, you’re ready to write the perfect receptionist cover letter and land that job you have your sights set on.

But to make sure you’ve got it down, let’s recap our main points:

  • Making sure your receptionist cover letter matches your resume gives your application a neat, professional look. Just use a resume and cover letter builder so you can create both documents easily.
  • Structure your cover letter so that you have an intriguing first paragraph and then give the details afterwards. Use the body of your cover letter to expand on your skills, experiences, and how they make you right for the job.
  • Check the job ad for relevant skills and keywords the employer is looking for. This way, you can easily match what the hiring manager wants to see and leave a great impression.
  • Always proofread your cover letter before sending it. Even a tiny mistake can cost you a job opportunity, and it isn’t worth the risk.

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Career Sidekick

Have you ever wondered why a well-crafted cover letter can be the key to unlocking your dream receptionist job ? Your cover letter is often your first opportunity to make a lasting impression on potential employers in today’s competitive market. 

In this article, we’ll explore the art of crafting the perfect receptionist cover letter, tailored to the needs of both job seekers aspiring to secure a receptionist position and those aiming to enhance their cover letter-writing skills for similar administrative roles. 

Let’s dive into the essential elements and tips that will help you shine in your job search.

Crafting a Winning Receptionist Cover Letter

A winning receptionist cover letter is your ticket to a brighter future in the world of administration and customer service. Your cover letter is the initial step in demonstrating your capabilities to potential employers before an interview .

Here are vital steps to take: 

Researching the Company and Position

Before you even put pen to paper, it’s essential to invest time in researching the company and position you’re applying for. Tailoring your receptionist cover letter to align with company-specific goals and missions is an effective way to show potential employers that you’re not just looking for any job but the right job. 

Here are some key points to consider when researching the company and position:

  • Aligning with Company Values and Goals: Once you understand the company’s values and goals, you can tailor your cover letter to highlight how your skills and experiences align with them. For instance, if the company values excellent customer service, you can mention your experience in handling customer queries efficiently in your previous role as a receptionist. If the company has a goal of maintaining a professional and welcoming environment, you can discuss your ability to manage the front desk with a friendly and professional demeanor. Remember, it’s not about fabricating experiences, but emphasizing those aspects of your past roles that align with what the company is looking for.

Tip: To make your cover letter more impactful, consider using the Problem-Action-Result (PAR) method. Discuss a problem you encountered in your previous role as a receptionist, elaborate on the actions you took to solve it, and highlight the positive outcomes that resulted from your actions. This approach not only demonstrates your problem-solving skills but also provides concrete examples of your expertise in handling receptionist duties.

  • Understanding the Specific Receptionist Role: Receptionist duties vary based on the company. For example, a medical receptionist might manage patient appointments and records, while one at a corporate firm might direct calls and maintain the office. It’s essential to understand the specific tasks for the role you’re applying for. In your cover letter, highlight experiences and skills that align with these tasks, showing your suitability for the role.

Tip: Highlight your proficiency in tools or software mentioned in the job listing, like Microsoft Office Suite or CRM systems. Also, mention any related training or certifications. This shows your readiness to handle a receptionist role’s technical aspects.

Structuring Your Cover Letter

To create an effective receptionist cover letter, it’s important to follow a structured format that captures the attention of employers and highlights your qualifications.

Let’s break down each section:

  • Heading and Salutation: Begin with your name, followed by your address, city, state, zip code, email address, phone number, and date. Next, the salutation should ideally address the hiring manager directly.
  • Opening Paragraph – Grabbing Attention: Continue with a compelling opening paragraph. For an attention-grabbing statement, you could start with a relevant achievement or a question related to the role. Express your enthusiasm for the receptionist position and briefly mention where you learned about the job opening. The point is to keep the reader interested in you. 
  • Middle Paragraph(s) -Showingcase Your Skills and Experience: Use the middle section to elaborate on your qualifications. Mention attributes, work experiences, skills, qualities, and certifications. Use specific examples from your previous roles to illustrate your capabilities. 
  • Closing Paragraph – Expressing Enthusiasm and Call to Action: Express your excitement about the opportunity to contribute to the company. State your availability for an interview and your desire to discuss how you can add value to the company. Thank the employer for the consideration and express hope for a positive response. 
  • Signature and Contact Information: End the cover letter by signing off with a formal closing such as “Sincerely” or “Best Regards,” followed by your full name. Leave space for signature and add contact links. 

To sum it up, arranging your receptionist’s cover letter in a clear and concise manner is vital. This well-structured method not only demonstrates your professionalism but also guarantees that your important information is conveyed effectively, increasing your prospects of being invited for an interview.

Highlighting Relevant Skills and Experience

When crafting your receptionist cover letter, it’s essential to emphasize skills and experiences that are particularly relevant to the role.

Here are specific skills and experiences to highlight:

  • Excellent Communication Skills: Mention your ability to communicate clearly, professionally, and in a friendly manner. Provide examples of your strong verbal and written communication skills. 
  • Customer Service & Expertise: Discuss your previous experience in handling customer inquiries and resolving issues. Mention any training or certifications related to customer service, such as courses in conflict resolution. 
  • Time Management: Receptionists often need to manage their time efficiently to juggle various responsibilities. Discuss your time management skills and how you prioritize tasks.
  • Computer Skills: Receptionists often use various office software, phone systems, and communication tools. Mention your familiarity with these systems. Include any specific software or tools you’re proficient in, such as Microsoft Office, scheduling software, or phone systems.

An exceptional receptionist melds professional skills with interpersonal abilities. By highlighting these qualities in your cover letter, you present yourself as a well-rounded candidate capable of managing administrative tasks and creating positive interactions with guests and colleagues.

Tailoring Your Cover Letter

Creating a personalized receptionist cover letter is crucial to making a strong impression on potential employers.

Here’s how to effectively tailor your cover letter:

  • Addressing the Hiring Manager: As mentioned above, address the cover letter to a specific individual, usually the hiring manager. It adds a personal touch and shows that you’ve taken the time to research the company.  Tip : If you’re unsure of the hiring manager’s name, a little bit of research can go a long way. Consider looking up the company on LinkedIn or calling the company directly to ask for the hiring manager’s name. If you’re unable to find the name despite your best efforts, use a professional, non-generic salutation like “Dear Hiring Team”.
  • Matching Job Description Keywords: Tailor your cover letter by integrating keywords from the job description. Terms like customer service, front desk, communication, and time management are typical for a Receptionist position. Including these keywords not only aligns your skills with the role but also optimizes your cover letter for Applicant Tracking Systems (ATS).
  • Demonstrating Cultural Fit: Research the company’s culture, values, and mission. Look for cues in the job description or on the company’s website. Tailor your cover letter to reflect your alignment with the company’s culture. If the organization has a relaxed, creative atmosphere, your cover letter can be slightly less formal.

Providing Evidence of Your Accomplishments

To make your receptionist cover letter more compelling, it’s essential to provide specific examples of your achievements.

Here are some quantifiable achievements and relevant projects and outcomes to consider when crafting your cover letter:

  • Quantifiable Achievements: Receptionists work in the administrative sphere, so your achievements should be quantifiable. Use figures to illustrate the impact of your work. 

Example: Rather than saying, “Managed phone calls effectively,” you can state, “Implemented a call handling protocol that improved response time, leading to a 20% increase in answered calls within the first two rings.”

  • Relevant Projects and Outcomes: Talk about some projects you have handled to provide a better picture of your expertise and value. 

Example: Rather than simply saying, “Maintained a welcoming front desk,” you can elaborate, “Led an initiative to reorganize our front desk area, creating a more professional and inviting space for visitors. This project was well-received, leading to a 25% improvement in the positive feedback we received.”

By incorporating quantifiable achievements and relevant projects and outcomes into your receptionist cover letter, you provide concrete evidence of your skills and how they have positively impacted your previous employers. This not only demonstrates your suitability for the receptionist role but also strengthens your application by showcasing your real-world contributions and experiences.

Avoiding Common Mistakes

Getting a hang of the job application process as a receptionist can be challenging, and it’s essential to ensure your cover letter is free from common mistakes that might harm your prospects.

Here’s a closer look:

  • Excessive Detail and Length: Receptionists are valued for their ability to convey information concisely and effectively. A lengthy and overly detailed cover letter can overwhelm potential employers and may suggest that you lack these crucial communication skills.

Tip: Keep your cover letter concise and to the point. Aim for a length of no more than one page. Focus on your most relevant qualifications and achievements.

  • Generic and Unpersonalized Cover Letters: Receptionists are the first point of contact in an organization, and they need to be personable and attentive. A generic cover letter can suggest a lack of personal touch or attention to individual needs, which are critical skills for a receptionist.
  • Ignoring Spelling and Grammar: Receptionists often handle written communication, so impeccable grammar and spelling are critical. Ignoring these errors can reflect negatively on your ability to handle administrative tasks professionally.

Tip: Carefully proofread your cover letter to eliminate errors. Consider using a grammar and spell-checking tool or having a trusted friend or colleague review it. 

Receptionist Cover Letter Examples

In creating a receptionist cover letter, finding the right approach can be daunting. Nonetheless, with the help of tailored examples and guidance, the task becomes much more manageable. We have curated personalized examples to cater to different levels of a Receptionist’s career.  

Receptionist Cover Letter (With Experience)

Individuals with a proven track record in their career should reflect their expertise in a cover letter. The experienced receptionist will showcase their achievements and skills, setting the tone for the rest of the cover letter, where specific experiences and qualifications can be highlighted.

Henry Smith 123 Main Street Los Angeles, CA 90001 [email protected] (555) 555-5555

Ms. Emily Johnson HR Manager Sunshine Hotels 456 Hospitality Avenue Los Angeles, CA 90002

Dear Ms. Johnson,

I am writing to express my interest in the receptionist position at Sunshine Hotels. With 5 of experience in receptionist roles, I am confident that my skills align seamlessly with the high standards upheld by your organization.

In my previous roles, I consistently achieved a call answer rate of 95% within the first two rings, ensuring that callers received prompt assistance and contributing to a significant improvement in customer satisfaction ratings. My ability to handle confidential information with the utmost discretion has contributed to my previous employers’ incident-free records in data security.

My proficiency in [mention any relevant software or tools] and my meticulous approach to data entry have ensured that all records and information are accurate, up-to-date, and error-free. I am enthusiastic about contributing to Sunshine Hotel’s success and ensuring that all clients, customers, and visitors experience the warm, professional, and efficient service that your organization is known for.

I look forward to the opportunity to meet and discuss how my skills and experience can benefit your team. Thank you for considering my application.

Henry Smith

[Typed Name]

Entry-Level Receptionist Cover Letter (No Experience)

When you’re just starting your career or transitioning into a new field, writing a cover letter for an entry-level position can be a bit daunting. Create a cover letter that demonstrates your potential and readiness to embark on a successful career as an entry-level receptionist.

Samantha Brown 789 Elm Street New York, NY 10001 [email protected] (123) 456-7890

Mr. James Anderson General Manager Downtown Plaza  123 Hospitality Way New York, NY 10002

Dear Mr. Anderson, 

I am excited to apply for the receptionist position at Downtown Plaza, as listed on your website. As a recent graduate, I am eager to translate my academic experiences and inherent skills into a real-world setting, and I am confident that this role provides the perfect opportunity to do so.

My academic journey has equipped me with a strong foundation of skills that are directly applicable to this position. For instance, my major in Communication Studies has honed my interpersonal and verbal communication abilities, which are crucial in creating a welcoming environment for visitors and staff alike.

In my final year of study, I was elected as the Secretary of the Student Council, where I was responsible for managing correspondence, organizing meetings, and maintaining records. This role required me to develop strong organizational skills and an attentive eye for detail, both of which are critical for managing the front desk efficiently.

Moreover, my part-time job as a customer service representative at a call center company has reinforced my ability to handle tasks in a fast-paced environment and has also highlighted the importance of maintaining a friendly and approachable demeanor at all times. I believe these experiences align well with the qualities needed for a successful receptionist.

I am enthusiastic about the opportunity to provide exceptional customer service at Downtown Plaza. I am confident that my combination of interpersonal skills, organizational abilities, and dedication to customer service will enable me to excel in this role.

Thank you for considering my application. I look forward to the opportunity to further discuss how my background and skills would make me a strong fit for your team at Downtown Plaza.

Best regards,

Samantha Brown [Typed Name]

Related Article: Check out sample cover letter without experience – steps and sample.

Front Desk Receptionist Cover Letter

Be aware that every front desk receptionist role can have its distinct characteristics. While this cover letter is a comprehensive tool, it’s vital to remain adaptable, taking into account the particular needs and culture of the front desk or company you are applying to.

Amy Davis 456 Oak Lane Chicago, IL 60601 [email protected] (402) 123-4567

Mr. Michael Johnson Front Desk Manager Metroview Suites 789 Hospitality Street Chicago, IL 60602 Dear Mr. Johnson, 

I am writing to express my strong interest in the front desk receptionist position at Metroview Suites. My passion for providing top-notch customer service, coupled with my robust organizational skills, makes me a compelling candidate for this role.

As a recent graduate with a degree in Hospitality Management, I have developed a solid foundation in customer service and organizational skills. In my prior role as a receptionist at a busy dental office, I managed appointments for over 30 patients daily, ensuring the smooth operation of the front desk with minimal wait times. My ability to handle multiple tasks efficiently and maintain high levels of customer satisfaction was instrumental in improving the clinic’s customer satisfaction ratings by 15%.

Furthermore, my part-time role as a customer service representative at a busy café allowed me to serve over 100 customers daily. This experience not only honed my ability to perform under pressure but also improved my problem-solving skills, as I often had to quickly resolve customer-related issues.

I am eager to bring my commitment to customer satisfaction and demonstrated skills in communication and organization to Metroview Suites as your front desk receptionist. I am confident that my friendly and professional demeanor, coupled with my track record of improving customer service efficiency, will make a positive impact on visitors and staff.

Thank you for considering my application. I am excited to discuss how my skills, dedication, and achievements can contribute to Metroview Suites’s continued success.

Amy Davis [Typed Name]

Medical Receptionist Cover Letter

In your pursuit of a role as a medical receptionist , your cover letter plays a vital role in your initial interaction with prospective healthcare employers. This essential document offers you the chance to introduce yourself, highlight your qualifications, and convey your sincere dedication to contributing to the healthcare team.

Alicia Martinez 789 Oak Street Chicago, IL 60601 [email protected] (138) 765-4321

Dr. Sarah Davis Hillside Medical Clinic 123 Health Lane| Chicago, IL 60602

Dear Dr. Davis, 

I am writing to express my strong interest in the medical receptionist position at Hillside Medical Clinic, as advertised on Indeed. With a background in healthcare administration and a passion for providing top-quality patient care, I am confident that my skills and commitment align perfectly with the high standards upheld by your healthcare facility.

In my previous role at XYZ Healthcare, I managed a high volume of around 100 patient appointments daily, maintained accurate records of over 5,000 patients, and was instrumental in reducing patient wait time by 20% through efficient scheduling and coordination. My proficiency in using Electronic Health Record (EHR) systems ensured a 99% accuracy rate in data entry, upholding patient confidentiality and data accuracy.

I am eager to bring my keen attention to detail and excellent organizational skills to Hillside Medical Clinic’s commitment to delivering outstanding patient care. My communication skills and friendly demeanor have always allowed me to interact positively with patients, demonstrated by a consistent patient satisfaction score above 90%.

Thank you for considering my application. I am excited about the opportunity to support Hillside Medical Clinic’s mission and patient-focused values and contribute towards enhancing the patient experience.

Alicia Martinez [Typed Name]

Hotel Receptionist Cover Letter

Individuals aiming to join a luxury hotel, a boutique inn, or a well-known chain, should know that a cover letter is an opportunity to convey dedication to delivering exceptional guest experiences. Your cover letter should address the recipient, express your passion for the role and the organization, showcase your relevant skills, and more.

Jane Doe 789 Resort Way Miami, FL 33101 [email protected] (321) 765-4321

Mr. David Williams General Manager Seaside Retreat Hotel 123 Coastal Drive Miami, FL 33102

Dear Mr. Williams 

With a passion for providing exceptional guest experiences and a proven track record of efficient service, I am writing to express my strong interest in the hotel receptionist position at Seaside Retreat Hotel, as advertised on Monster.

In my past role as a receptionist at a busy 4-star hotel, I was responsible for managing over 150 guest check-ins per week. Despite the high volume, I maintained a professional and welcoming demeanor, ensuring all guest inquiries were addressed promptly and any issues were swiftly resolved. My commitment to excellent customer service was reflected in a 20% increase in guest satisfaction scores during my tenure.

Seaside Retreat Hotel’s stellar reputation for outstanding management and customer service resonates with my own values and commitment to providing remarkable hospitality experiences. I am excited about the potential to contribute to your hotel’s continued success and help create an inviting and organized front desk environment for your guests.

Thank you for considering my application. I look forward to the opportunity to further discuss how my skills, experience, and dedication to outstanding service can enhance the guest experience at Seaside Retreat Hotel.

Jane Doe [Typed Name]

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Receptionist Cover Letter

You can easily adapt this receptionist cover letter for your own use. Send a stand out application cover letter, get the employer's attention and increase your chances of getting the receptionist job.

Collage of 3 receptionists at work with writing "Receptionist Cover letter"

Package your background and experience into a professional and powerful cover letter that stands out and gets you the job interview. Highlight your strengths and skills as they relate directly to the job opportunity.

SAMPLE RECEPTIONIST COVER LETTER

Your Name Your Address Your Contact details (phone and email) Date Mrs Mary Stevens Hiring Manager ABC Company y15 South Parkway Long Island, NY 11551

Dear Mrs Stevens

Your job posting for a receptionist caught my attention straight away as my skills and experience are a close match to your requirements for this position. I would appreciate careful consideration of my credentials as outlined below and within the enclosed resume.

I have three years work experience as a receptionist in a large organization responsible for handling all calls and visitors in addition to providing extensive organizational and administrative support.

I am a self-directed and independent worker who has taken the initiative to learn as much as possible about the company I work for in order to become a valuable information resource.

Among my particular strengths are my organizational and planning skills. I have developed a number of processes to manage my many work tasks and make sure I meet the demands of a fast-paced work environment. I utilize technology to assist me wherever possible and have a good working knowledge of a number of computer applications including MS Office.

My strong communication skills and an outgoing, energetic personality ensure first-rate customer service to both clients and colleagues. I thoroughly enjoy dealing with a wide variety of people and take pride in being a receptionist.

ABC Company enjoys an excellent reputation and I am confident that I would be an asset to your company. I would appreciate the opportunity to discuss my abilities in more depth and am available for an interview at your earliest convenience.

Please contact me via phone or email to arrange a convenient time for us to meet. Thank you for your time and consideration and I look forward to speaking with you soon.

Jane Jobseeker Enclosure

How to write a winning receptionist resume

Need help with writing a good resume? Use the sample receptionist resume to build an excellent resume.

receptionist job application letter

RECEPTIONIST resumes

Sample Receptionist Resume

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Receptionist Resume Objective

receptionist job application letter

Hotel Receptionist Resume

Receptionist duties and skills

Use this detailed receptionist job description for a list of job duties and competency requirements for a receptionist.

receptionist job application letter

JOB DESCRIPTIONS

Receptionist Job Description

receptionist job application letter

Receptionist Duties and Skills

receptionist job application letter

Hotel Receptionist Job Description

Dental Receptionist Job Description

Medical Receptionist Job Description

Top 5 Receptionist Cover Letter Tips

  • read through the job posting carefully to ensure you know what the employer is looking for before you start writing your cover letter
  • Find out the name of the person to whom it should be addressed and avoid general salutations
  • customize each cover letter to the target job opportunity
  • Focus on your skills and strengths as they relate directly to the job requirements as stated in the job posting
  • close your cover letter strongly

Receptionist Cover Letter Pages

Office Assistant Cover Letter

Medical Receptionist Cover Letter

Closing your Cover Letter

Receptionist cover letter with no experience

Writing a cover letter with little or no experience can be a challenge. Use these pages to help you.

receptionist job application letter

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13+ Receptionist Job Application Letters

A receptionist is considered to be the ambassador or the ambassadress of a business as they are the first point of professional contact between the business and its clients or customers. Receptionists are hired in different industries as companies need to have a person that can talk to their customers and assist them with their needs especially with the information that they would like to know regarding the business and its product and/or service offerings. You can also see more on  Job Application Letter Templates.

receptionist job application letter

Job Application Letter For Receptionist Template

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Formal Receptionist Application Letter

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Free Hotel Receptionist Job Application Letter

hotel receptionist job application letter

Free Entry Level Receptionist Job Application Letter

entry level receptionist job application letter

Free Corporate Receptionist Job Application Letter

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Free Medical Receptionist Job Application Letter

medical receptionist job application letter

Free Receptionist Job Application Letter With No Experience

receptionist job application letter with no experience

Qualifications Needed to Be a Receptionist

  • You need to have exemplary communication skills both in written and verbal transactions. A part of your daily job is to talk to customers and address their concerns. You can also see more on  Manager Job Application Letter Templates.
  • You show be aware of the nature of the business operations of the company where you are applying for. Memory retention is very much needed as you need to relay the accurate product knowledge to the clients of the business.
  • Your awareness of your physical appearance and the way you present yourself is very important as well. You can also see more on  Job Application Letter for Executive Templates. Receptionists are expected to be presentable in his or her entire shift as he or she will face the clients of the company which means that s/he is a reflection of the business.
  • Your technical skills and character that are needed for the work functions of a receptionist are very important to be highlighted. You can also see more on  Marketing Job Application Letter Templates.
  • You need to have prior knowledge in the system being used by the employees who will be tasked to be the receptionists of the business.

Free Front Desk Receptionist Job Application Letter

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Free Receptionist Job Application Letter in PDF

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Free Hospital Receptionist Job Application Letter

hospital receptionist job application letter

Free Dental Receptionist Job Application Letter

dental receptionist job application letter

Free Salon Receptionist Job Application Letter

salon receptionist job application letter

Kinds of Receptionist Job Application Letter

  • Entry Level Receptionist
  • Front Office Supervisor
  • Reception Duty Manager
  • Executive Receptionist
  • Front Office Manager
  • Front Office Department Head
  • Hotel Receptionist
  • Corporate Receptionist
  • Office Receptionist
  • Hospital Receptionist
  • Dental Receptionist
  • Medical Receptionist
  • Front Desk Receptionist
  • Salon Receptionist

More in Letters

Service receptionist resume, medical clinic receptionist resume, medical front desk receptionist resume, receptionist administrator resume, health club receptionist resume, school receptionist resume, security receptionist resume, salon receptionist resume, front office receptionist resume, front desk receptionist resume.

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Interview Guy

Desk Receptionist Job Description [Updated for 2024]

receptionist job application letter

In the fast-paced business world, the importance of the desk receptionist has never been more crucial.

As the first point of contact for any organization, the demand for friendly, organized, and professional individuals to manage our front desks continues to grow.

But let’s delve deeper: What’s truly expected from a desk receptionist?

Whether you are:

  • A job seeker trying to understand the scope of this role,
  • A hiring manager designing the perfect candidate profile,
  • Or simply intrigued by the day-to-day tasks of a desk receptionist,

You’re in the right place.

Today, we present a customizable desk receptionist job description template, designed for easy posting on job boards or career sites.

Let’s dive right into it.

Desk Receptionist Duties and Responsibilities

Desk Receptionists play a key role in maintaining an organized office and ensuring that operations run smoothly.

They are often the first point of contact for clients and customers, and their demeanor and professionalism can greatly affect a company’s reputation.

The duties and responsibilities of a Desk Receptionist include:

  • Greeting and welcoming guests as soon as they arrive at the office
  • Directing visitors to the appropriate person or office
  • Answering, screening and forwarding incoming phone calls
  • Ensuring reception area is tidy and presentable, with all necessary stationery and material
  • Providing basic and accurate information in-person and via phone/email
  • Receiving, sorting and distributing daily mail/deliveries
  • Maintaining office security by following safety procedures and controlling access via the reception desk
  • Ordering front office supplies and keeping inventory of stock
  • Updating calendars and scheduling meetings
  • Performing other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Desk Receptionist Job Description Template

We are looking for a friendly and organized Desk Receptionist to join our team.

The Desk Receptionist will handle various administrative tasks, greet and direct visitors, answer and redirect phone calls, and provide information and assistance to staff and the public.

The ideal candidate is customer service-oriented and has excellent communication and multitasking abilities.

The role of the Desk Receptionist is to provide a welcoming, efficient, and supportive presence at the front desk.

Responsibilities

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person or office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Qualifications

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • High school degree; additional certification in Office Management is a plus
  • Health insurance
  • Dental insurance
  • Retirement plan
  • Paid time off
  • Professional development opportunities

Additional Information

  • Job Title: Desk Receptionist
  • Work Environment: Office setting. The role involves sitting for long periods and interacting with the public.
  • Reporting Structure: Reports to the Office Manager.
  • Salary: Salary is based upon candidate experience and qualifications, as well as market and business considerations.
  • Pay Range: $25,000 minimum to $35,000 maximum
  • Location: [City, State] (specify the location or indicate if remote)
  • Employment Type: Full-time
  • Equal Opportunity Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Application Instructions: Please submit your resume and a cover letter outlining your qualifications and experience to [email address or application portal].

What Does a Desk Receptionist Do?

A Desk Receptionist, also known as a front desk receptionist, serves as the first point of contact for visitors and clients at a business.

They perform administrative tasks, including managing incoming phone calls, scheduling appointments, and maintaining the front desk area.

They may also respond to emails and sort incoming mail.

Desk Receptionists often provide customer service such as answering queries, providing information about the company, services, or products and resolving complaints or issues.

In some settings, they may also be responsible for basic security, such as verifying visitor identities, issuing visitor badges, and overseeing the signing in/out process.

Desk Receptionists are crucial in making the right first impression and maintaining an organized and welcoming environment.

They need excellent interpersonal and communication skills to handle various interactions with clients, guests, or employees.

Desk Receptionist Qualifications and Skills

A competent desk receptionist should possess a range of skills and qualifications that align with your job description, such as:

  • Excellent communication skills to effectively interact with visitors, clients, and internal team members both verbally and in writing.
  • Strong organizational skills to manage multiple tasks simultaneously such as answering phones, scheduling appointments, and handling administrative duties.
  • Exceptional customer service skills to create a positive and welcoming environment for visitors and to handle their queries and concerns efficiently.
  • Good problem-solving abilities to quickly find resolutions to issues that may arise with visitors or within the reception area.
  • Computer proficiency to handle tasks such as email communication, data entry, and use of office software like Microsoft Word, Excel, and specialized scheduling software.
  • Time management skills to ensure that all tasks are completed on time and in an efficient manner.
  • Detail oriented to accurately record information, manage appointments and ensure no detail is overlooked in daily operations.
  • Professionalism and a pleasant demeanor to set a positive tone for the office and make a good impression on visitors and clients.

Desk Receptionist Experience Requirements

A Desk Receptionist typically requires some level of prior experience in a customer service or administrative role.

Entry-level candidates may have 1 to 2 years of experience, which can be gained from roles such as customer service representative, sales associate, or office assistant.

These professionals often develop their skills on-the-job, gaining experience in multitasking, telephone handling, appointment scheduling, and customer service.

Computer literacy, especially with Microsoft Office Suite, is another skill often honed in these early stages of a receptionist’s career.

Candidates with more than 3 years of experience are usually proficient in all the key tasks of a desk receptionist.

They may have experience in more specialized roles such as medical receptionist or legal receptionist, where they gain knowledge about specific industry practices and regulations.

Those with more than 5 years of experience are often considered senior receptionists or front desk supervisors.

They may have some supervisory experience, handling tasks such as staff scheduling, training new receptionists, and managing office supplies.

Such candidates are often well-prepared for a leadership role within an organization’s administrative team.

Desk Receptionist Education and Training Requirements

The position of a Desk Receptionist typically requires a high school diploma or its equivalent.

Relevant experience in customer service or administrative work is beneficial, but some employers may offer on-the-job training to suitable candidates.

Good communication and organizational skills are vital in this role, as receptionists often act as the first point of contact for clients or visitors.

Familiarity with office equipment such as computers, printers, and phone systems is also necessary.

While not always required, completion of an associate degree or certification program in office administration, communication, or another relevant field can enhance job prospects and professional growth.

Some candidates may also choose to pursue certification in customer service or office administration, demonstrating their dedication to the role and their commitment to maintaining a high level of professionalism.

Knowledge of basic software applications, such as Microsoft Office Suite, and skills in typing are typically required.

For some organizations, knowledge of industry-specific software may be necessary.

Continuing education and professional development opportunities, such as seminars and workshops on customer service and office administration, may also be beneficial.

Desk Receptionist Salary Expectations

A Desk Receptionist can expect an average wage of $13.42 (USD) per hour.

However, the actual earnings can differ based on factors such as years of experience, the size and industry of the employing company, and the cost of living in the job location.

Desk Receptionist Job Description FAQs

What skills does a desk receptionist need.

A Desk Receptionist needs to possess strong communication and interpersonal skills as they are the first point of contact for clients or visitors.

Organizational skills and multitasking abilities are also key to managing multiple phone lines, scheduling appointments, and handling administrative tasks.

Proficiency in computer software such as Microsoft Office Suite and knowledge of basic office equipment is also important.

Do Desk Receptionists need a degree?

While a degree is not typically required for a Desk Receptionist, employers usually prefer candidates with a high school diploma or equivalent.

Some positions might require vocational training or certification in areas like office administration or customer service.

Prior experience in a similar role can also be advantageous.

What should you look for in a Desk Receptionist resume?

Look for a history of work that involves customer service or administrative tasks.

Experience with office equipment, like fax machines and printers, or software like Microsoft Office, is also beneficial.

Check for strong communication skills, organization, and multitasking abilities.

Certifications in areas like office administration or customer service can also be an asset.

What qualities make a good Desk Receptionist?

A good Desk Receptionist is personable and patient, able to handle a variety of clients with different needs.

They should be highly organized and able to multitask, as they often have to manage phone lines, appointments, and administrative tasks simultaneously.

Attention to detail is also crucial to avoid errors in scheduling or information management.

Lastly, a good Desk Receptionist should maintain a professional appearance and demeanor as they represent the company.

Is it difficult to hire a Desk Receptionist?

Hiring a Desk Receptionist can be challenging as it requires finding a candidate with a combination of administrative skills, excellent communication, and the ability to handle multiple tasks at once.

However, with a well-written job description and a thorough interview process, you can find a candidate who is a great fit for your company and its unique needs.

So there you have it.

Today, we’ve brought you a sneak peek into the dynamic world of a desk receptionist.

And guess what?

It’s not just about answering phone calls.

It’s about being the face of the company, managing the front office, and creating the first impression, one guest at a time.

With our must-have desk receptionist job description template and real-world examples, you’re on the right track.

But why stop there?

Dive deeper with our job description generator . It’s your essential tool for sculpting precise job listings or refining your resume to perfection.

Every interaction with a guest paints a picture of your company.

Let’s create that image. Together.

How to Become a Desk Receptionist (Complete Guide)

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receptionist job application letter

The Editorial Team at InterviewGuy.com is composed of certified interview coaches, seasoned HR professionals, and industry insiders. With decades of collective expertise and access to an unparalleled database of interview questions, we are dedicated to empowering job seekers. Our content meets real-time industry demands, ensuring readers receive timely, accurate, and actionable advice. We value our readers' insights and encourage feedback, corrections, and questions to maintain the highest level of accuracy and relevance.

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  • Receptionist Job Description:...

Receptionist Job Description: All Key Roles & Duties

7 min read · Updated on May 16, 2024

Marsha Hebert

This Receptionist job description provides all the details you need to write a new resume

Whether you consider being a receptionist a job or a career, it's crucial to recognize the significant role you play in the company's operations. The chances are great – practically 100% – that you'll need a winning resume to even get your foot in the door. After all, the Receptionist role is an all-important client-focused, face-of-the-company position, and employers will want to know up-front that you have what it takes. 

Enter the Receptionist job description. It's not just a document but a guide that will lead you to write an effective resume. It contains information that is critically important to what you'll write in your new resume. In fact, as you read through all the key roles and duties, you'll need to extract relevant keywords to use in your resume to get past the ATS and impress the hiring manager.

Get ready to write your resume before you actually start writing

There's a bit of homework you have to complete before you can start writing your Receptionist resume and even before you start reviewing Receptionist job descriptions. 

You need to make a list of your skills and career achievements

You also need to choose the format you want to use for your resume 

There are three formats to choose from, including:

Reverse-chronological

Functional 

In most instances, you'll need to opt for the reverse chronological format because it's the one that will get past the applicant tracking system the company is using to weed out candidates. It'll also be the one the hiring manager wants to see. 

Another thing that makes the reverse-chronological resume the best option is how easy it is to put together – basically, all you're doing is filling in the blanks of a very well-defined structure.

Contact information

Title/Headline

Profile Paragraph

Core Competencies

Professional Experience

As you work through each section of your new resume, inject the skills and achievements you've listed from your career to tell a story of accomplishment and progression. 

Remember to use action verbs to make your resume more engaging. For instance, instead of saying 'Handled customer inquiries,' you could say 'Managed customer inquiries' to make your role sound more proactive. 

Related reading: How to Make a Resume: Beginner's Writing Guide with Examples

Receptionist top skills & proficiencies

Sometimes, it can be challenging to come up with a list of skills because people simply don't like to brag about what they know. Other times, job seekers question whether something they know how to do qualifies as a skill because it's so simple a thing. 

To get your brain juices flowing and to help you see that even the most minor task can fit into your Receptionist resume as a skill, here's a list you can use for inspiration. 

Customer Service

Overachieving Attitude

Verbal and Written Communication

Professional

Problem-Solving Skills

Accuracy and Attention to Detail

Interpersonal Skills

Telephone Skills

Microsoft Office Skills

Professionalism

Customer Focus

Organization

Handle Pressure

Supply Management

Skills equal keywords

You have to go one step further from simply listing your skills on your resume. Now, you can start to review Receptionist job descriptions to make sure your skills align with what companies are looking for. The keywords in the Receptionist job description are a direct reflection of the skills the company is seeking in its new Receptionist. Use these keywords to show that you have what it takes to excel in the role. 

By reviewing job description examples – like the one below – you'll be able to identify what technical skills (specific, job-related skills like operating a switchboard) and soft skills (personal attributes like communication and adaptability) matter most to an employer in your target field. 

When crafting your resume, aim to include as much relevant information from the Receptionist job description as possible. This will show the hiring manager that you understand the role and have the necessary skills and experience to succeed as a Receptionist. 

Receptionist job description

Let's take a look at what a normal Receptionist job description looks like. The first thing you'll likely see is a job summary that gives an overview of the daily activities you'll perform as a Receptionist.

Job summary

Greet vendors, customers, job applicants, and other visitors and arrange for transportation services when needed. Direct visitors by maintaining employee and department directories. May operate a switchboard to route incoming calls and place outgoing calls. Maintain security by following procedures, monitoring logbooks, and issuing visitor badges.

Responsibilities

After the job summary, you'll find a list of bullet points that break down specific duties individually. This is a great place to extract keywords for your Receptionist resume.

Greet clients as soon as they arrive and connect them with the appropriate party

Answer the phone in a timely manner and direct calls to the correct offices

Create and manage both digital and hardcopy filing systems for all partners

Make travel arrangements and schedule meetings based on all partners' itineraries

Deal with bookings by phone, e-mail, letter, fax, or face-to-face

Complete procedures when Guests arrive and leave

Prepare bills and take payments

Take and pass on messages to Guests

Deal with special requests from Guests

Answer questions about what the hotel offers and the surrounding area

Deal with complaints or problems

Answer telephone calls and take messages or forward calls

Schedule and confirm appointments and maintain event calendars

Check visitors in and direct or escort them to specific destinations

Inform other employees of visitors' arrivals or cancellations

Enter customer data and send correspondence

Copy, file, and maintain paper or electronic documents and records

Handle incoming and outgoing mail

Qualifications

The final thing you'll see in a Receptionist job description is a list of qualifications that describe everything from the level of education you need to the number of years of experience. Here's what a qualifications list could look like:

More than five years of experience as a Receptionist or Front Office Representative

High school diploma/GED

Bilingual preferred

Adaptable and flexible with an excellent ability to multitask

Self-motivated with strong communication skills

Knowledge of customer service best practices

Computer savvy with experience in data entry, word processing, and managing files

How to use the Receptionist job description

As you work through each section of your reverse-chronological resume, you'll insert items from your list of skills and achievements that mirror what the Receptionist job description defines as necessary for job success. This is called tailoring your resume to the job.

At the end of the day, the hiring manager cares less about everything you've done during your career and more about achievements that prove you'll be an asset to their team – achievements being what's important. 

Let's say that you “issued guest badges” at a company in the past. That's great because it's specifically mentioned in the new job description. You can improve upon that relevant keyword by quantifying your experience and turning it into an achievement. 

Reduced security incidents by 12% by following company protocols to issue guest badges. 

Now, the new company will see that you can do what they want you to and that you understand how to follow protocols to improve things. You're a winner!

It's time to apply for jobs

Once your resume is ready and perfectly tailored to the Receptionist job description, it's time to send it out. Here are a few tips to keep your Receptionist job search organized and manageable.

Network with like-minded individuals

Follow up after you apply for a job

Get ready for interviews

Maintain a positive mindset

You got this!

Searching for a new job can be frustrating, especially if it starts to take a long time. Don't give up. Keep reviewing Receptionist job descriptions to make sure that you've got the right keywords in your resume. You'll land an interview before you know it. 

Having a third party review your resume can be extremely helpful and even boost your confidence. TopResume offers a free resume review and will happily give yours a once-over to make sure it's hitting the mark.

Recommended reading: 

Your path to a great resume starts here.

17 Resume Tips to Get Seen and Hired Faster

Unconventional Ways to Stay on a Recruiter's Radar

Related Articles:

Host/Hostess Skills: Add to Improve Your Resume!

Spring Cleaning Your Resume: Tips for Keeping it Concise

Machine Operator Skills: Add to Improve Your Resume!

See how your resume stacks up.

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  • Copyright Information

Receptionist

Location: Westminster, London

Contract: Full-Time, Fixed Term (3 months contract, with ability to roll-over month by month)                                        

Salary: £28,619 p/a (NJC Scale point 9-12) Inc. LW plus pension and other benefits pro-rata for part-time)

Hours of Work: 37.5 hours per week (excluding breaks) Monday to Fridays 8:30am-4:30pm

Annual Leave: 34 days per annum including Bank/ Statutory Holidays (pro-rata for part-time)

Closing Date: Thursday 6th June 2024

Find out more:

About the role

Main duties.

  • Key responsibilities

Desired experience

  • Person specification

To provide a professional and welcoming reception service that contributes effectively to the positive image of The Passage. The Receptionist is responsible for the smooth-running of the reception service and the reception area.  They will provide an efficient and helpful telephone service, meet and greet visitors and to offer general assistance to all who pass through the reception area. They will also be a point of reference for staff whereabouts and events taking place in the organisation.

  • To answer calls in a professional manner, conveying accurate written and verbal messages and passing on to the relevant staff member as soon as possible via phone, email or in person.
  • To answer the front door intercom and ascertain who the caller is and the nature of their visit.
  • To greet a variety of visitors and welcome them to the centre, and issue passes to volunteers and visitors if appropriate.
  • To assist the Facilities team with Fire evacuation process in the event of an emergency.
  • To ensure that the reception is safe and secure and reporting any faults or H&S issues to Facilities.
  • Making sure that donated items or deliveries are picked up or moved off reception as soon as possible.
  • To work with Fundraising regarding visitor bookings for Cathedral View.

General responsibilities

  • In conjunction with your Facilities Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
  • To participate in internal/external meetings as required, attend training events, conferences and other functions as necessary.
  • To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
  • To ensure that all The Passage policies and procedures are being adhered to, particularly those relating to Code of Practice and Confidentiality.
  • To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
  • To at all times undertake your role in a professional manner maintaining a high quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
  • Experience of Microsoft office, outlook and Explorer.
  • Experience of answering an office telephone, dealing with queries and taking accurate messages.
  • Experience of working in a team and alone.
  • Previous experience of working in reception (Desirable).

Desired knowledge

  • A good understanding of office procedures.
  • Knowledge of Equal Opportunities and a practical awareness of Health and Safety and the implication of both within the working environment.
  • Understanding of the need for confidentiality.
  • Excellent Customer Services skills.
  • Knowledge of and commitment to homelessness issues.

Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.

Application form

If you would like to find out more about the career opportunities at The Passage, or discuss any disability access requirements you may have, please feel free to get in touch for an informal chat on 020 7592 1885 .

Alternatively, you can contact us  via email .

All applicants must read the full job description before applying:

Full Job Description (PDF)

Step 1 of 5 – Step 1: Job details

Unfortunately we are unable to accept your application.

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