Higher education is facing many challenges as universities contend with significant ongoing dynamic change in the external environment. As student expectations and needs evolve, many universities are reviewing the systems they use to support their business processes.
This study investigates the process of change using a theoretical framework which combines the related concepts of organisational learning and knowledge management, underpinned by a complexity theory paradigm. Examining the experience of one university over a period of several years, the study identifies the changes which have impacted upon academic advising staff using a case study methodology which has been informed by action research. This methodology employs a mixed methods approach which facilitates a deeper understanding of the source of problems and enables the critique of organisational systems. Using the knowledge management techniques of collaboration, mapping and taxonomies, the study involved processual enquiry and review as new knowledge emerged and was placed within the context of the wider organisation (Dawson, 2014). The Burke-Litwin Causal Model of Organizational Performance and Change (Burke and Litwin, 1992) was employed to analyse organisational documentation and focus group feedback and the complexity inherent in higher education and the causal effects of organisational change are examined. Such an investigation provides a means by which the discrepancies between the university’s espoused theory and its theory-in-use (Argyris and Schön, 1978) can be identified and used to enhance organisational learning within the university.
The main findings reveal tensions which arise from the ‘loosely versus tightly coupled systems’ of the university (Burke, 2014) and from the requirement for staff to place new and revised processes within their knowledge of previous systems. Recommendations are made which are aimed at improving advising and student records system processes as well as enhancing knowledge management and organisational learning within higher education.
Item Type: | Thesis (PhD) |
Qualification Level: | Doctoral |
Keywords: | Organisational learning, change management, processual enquiry, knowledge management, higher education, complexity theory. |
Subjects: | > |
Colleges/Schools: | > > |
Supervisor's Name: | Enslin, Prof. Penny and Forde, Prof. Christine |
Date of Award: | 2017 |
Depositing User: | |
Unique ID: | glathesis:2017-8210 |
Copyright: | Copyright of this thesis is held by the author. |
Date Deposited: | 06 Jun 2017 15:45 |
Last Modified: | 02 May 2018 15:58 |
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Organizational Learning and the Learning Organization: A Dichotomy Between Descriptive and Prescriptive Research
- Published: January 1997
- Volume 50 , pages 73–89, ( 1997 )
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Despite the growing popularity of the term“organizational learning,” writings on thetopic have little consensus in terms of definition,perspective, conceptualization, and methodology. Thisarticle examines the dichotomy between two main streamsof theorizing in the field. The first stream,prescriptive writings on the learning organization, isconcerned with the question “How should anorganization learn?” Targeting practitioners, thesestudies are usually based on the authors' consultingexperience and seldom follow rigorous researchmethodologies. They also tend to overgeneralize theirtheories to all types of organization. Descriptiveresearches on organizational learning fall in the secondstream which tackles the question “How does anorganization learn?” These are academic studiesstriving for scientific rigor. Nevertheless, they oftenfail to generate useful implications for practitioners.In the final section of the article, brief suggestionsare made to integrate the two streams ofresearch.
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Tsang, E.W.K. Organizational Learning and the Learning Organization: A Dichotomy Between Descriptive and Prescriptive Research. Human Relations 50 , 73–89 (1997). https://doi.org/10.1023/A:1016905516867
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| Jul 01, 2024 | | National University Volume 86C-2 Catalog - July 2024 | | | National University Volume 86C-2 Catalog - July 2024 | | Doctor of Philosophy in Organizational LeadershipDescription of program. The Doctor of Philosophy in Organizational Leadership (PhD-OL) program is a research-based program designed to prepare leaders for positions in the private and public sectors by enhancing knowledge and competencies appropriate to a wide variety of leadership roles. A Ph.D. requires original ideas about a specialized topic, as well as a high degree of methodological/scientific rigor (Nelson, & Coorough, 1994). As is traditional in higher education, a Ph.D. is only awarded for a piece of work that will actually make a difference to the theoretical context of the field – the Ph.D. dissertation is a new contribution to the body of knowledge. Click here for potential career opportunities within the PhD-OL. Learning OutcomesThe program learning outcomes of the Doctor of Philosophy in Organizational Leadership degree are: - Evaluate theories of organizational leadership for their academic and practical value
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Dissertation Committee Paulo Albuquerque (co-chair), Maria Ana Vitorino (co-chair), Abhishek Borah, Yufeng Huang (University of Rochester, Simon School) ![Ahmed Guecioueur Ahmed Guecioueur](https://www.insead.edu/sites/insead/files/styles/253x142/public/2024-06/ahmed-guecioueur.jpg?itok=qkEajFwv) Ahmed Guecioueur“essays in finance” . Dissertation Committee Joël Peress (chair), Frederico Belo , Olivier Dessaint , Theodoros Evgeniou , Naveen Gondhi ![Freddy Lim Freddy Lim](https://www.insead.edu/sites/insead/files/styles/253x142/public/2024-06/freddy_lim.jpg?itok=gpArhDLl) Freddy Lim (in absentia)Decision sciences, “consumer behavior on loyalty programs and implications for firm operations ” . Dissertation Committee So Yeon Chun (chair), Anil Gaba, Ville Satopää, Spyros Zoumpoulis ![Eric Yuge Lou Eric Yuge Lou](https://www.insead.edu/sites/insead/files/styles/253x142/public/2024-06/eric-yuge-lou.jpg?itok=AzG63pKy) Eric Yuge LouOrganisational behaviour, “bridging “passion gaps” at work: the cultivation and communication of passion and the mitigation of its dark side” . Dissertation Committee Li Huang (chair), Ella Miron-Spektor, Stefan Thau, Xiao-Ping Chen (University of Washington, Foster School of Business) ![Sanghyun Park Sanghyun Park](https://www.insead.edu/sites/insead/files/styles/253x142/public/2024-06/sanghyun-park.jpg?itok=wQ_yp_HO) Sanghyun Park“essays on micro-foundations of organizational learning” . Dissertation Committee Phanish Puranam (chair), Henning Piezunka, Phebo Wibbens, Linda Argote (Carnegie Mellon University, Tepper School of Business) ![Anna Szerb Anna Szerb](https://www.insead.edu/sites/insead/files/styles/253x142/public/2024-06/anna-szerb.jpg?itok=BBY0eMP2) “Microfoundational Studies of Corporate Social Goals”Dissertation Committee Vikas Aggarwal (co-chair), Ilze Kivleniece (co-chair), Nathan Furr, Jasjit Singh, Matthew Lee (New York University, The Leonard N. Stern School of Business) ![Kian Siong Tey Kian Siong Tey](https://www.insead.edu/sites/insead/files/styles/253x142/public/2024-06/kian-siong-tey.jpg?itok=bdbLis7S) Kian Siong (KS) Tey“navigating moral rhetoric in organizations: implications for leaders, employees, and mediators”. Dissertation Committee Roderick Swaab (chair) , Stefan Thau, Eric Luis Uhlmann, Michael Schaerer (Singapore Management University, Lee Kong Chian School of Business) ![organizational learning dissertation organizational learning dissertation](https://www.insead.edu/profiles/custom/insead/themes/insead_core/images/enable_js.png) Our website has a lot of features which will not display correctly without Javascript. Please enable Javascript in your browserHere how you can do it: http://enable-javascript.com ![organizational learning dissertation Carnegie Mellon University](https://s3-eu-west-1.amazonaws.com/876az-branding-figshare/cmu/logo_header.png) Enhancing Language Models with Structured Reasoning The rapid growth in the areas of language generation and reasoning has been significantly facilitated by the availability of user-friendly libraries wrapped around large language models. These solutions often rely on the Seq2Seq paradigm, treating all problems as text-to-text transformations. While convenient, this approach faces limitations in practical deployments: brittleness when handling complex problems, the absence of feedback mechanisms, and an inherent black-box nature hindering model interpretability. This thesis presents techniques to address these limitations by integrating structured elements into the design and operation of language models. Structure, in this context, is defined as the organization and representation of data in systematic, hierarchical, or relational ways, along with incorporating structural constraints into the learning and reasoning processes. These elements are integrated at different model development and deployment stages: training, inference, and post-inference. During training, we present techniques for training a graph-assisted question?answering model, and discovering orders that help in effectively generating sets as sequences. In the inference stage, we present techniques for incorporating structure by leveraging code as an intermediate representation. For the post-inference stage, we introduce methods that integrate a memory to allow the model to leverage feedback without additional training. Together, these techniques demonstrate that conventional text-in-text-out solutions may fail to leverage beneficial structural properties apparent to model stakeholders. Incorporating structures in the model development process requires a careful look at the problem setup, but often relatively straightforward implementation can pay significant dividends—a little structure goes a long way. We conclude by positing that the next generation of AI systems will treat LLMs as powerful kernels upon which flexible inference procedures can be built to enhance complex reasoning. This approach, driven by the concept of inference-time compute, has the potential to significantly improve the problem-solving capabilities of AI. Degree Type- Dissertation
- Language Technologies Institute
Degree Name- Doctor of Philosophy (PhD)
Usage metrics- Natural Language Processing
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The Impact of Organizational Learning Culture, Goal Orientation, Managerial Effectiveness, and Psychological Empowerment on Employees‟ Workplace Learning A DISSERTATION SUBMITTED TO THE FACULTY OF THE GRADUATE SCHOOL OF THE UNIVERSITY OF MINNESOTA BY Sunyoung Park IN PARTIAL FUFILLMENT OF THE REQUIREMENTS FOR THE DEGREE OF DOCTOR OF PHILOSOPHY
The study found that organizational learning culture, learning goal orientation, managerial effectiveness, and psychological empowerment were positively related to workplace learning. ... University of Minnesota Ph.D. dissertation. June 2011. Major: Work and Human Resource Education. Advisor: Gary N. McLean. 1 computer file (PDF); x, 172 pages ...
The Effects of Learning Organization Practices on Organizational Commitment and Effectiveness for Small and Medium-Sized Enterprises in Taiwan A DISSERTATION SUBMITTED TO THE FACULTY OF THE GRADUATE SCHOOL OF THE UNIVERSITY OF MINNESOTA BY Chien-Chi Tseng
Organizational learning is further aiming to institute a positive change regarding the collective's knowledge, cognition and actions, making the organization better equipped to face tomorrow's challenges (Lyman et al., 2019). Organizational learning and its flexibility have been especially important during the last two years.
Dissertations from 2010 PDF. An Exploration of Corporate Social Responsibility and Machiavellianism in Future Health Care Professionals, Sandra K. Collins. PDF. The Adoption of On-demand Learning in Organizations in the United States, Lianbin Cui. PDF. DIFFUSION OF TOBACCO DEPENDENCE EDUCATION IN DENTAL HYGIENE: TEN CASE STUDIES, Joan Mary ...
organizational learning remain divergent (Barker Scott, 2011). The systems-based approach to conceptualizing organizational learning has become influential (Senge, 1990; Yang, Watkins & Marsick, 2004). Organizational learning can be theoretically associated with concepts of efficiency and continuous improvement initiatives underway in higher
Organizational learning, which comprises these three processes, aims for improving an organization's performance. Hence, having an effective approach to organizational learning is crucial. In the literature, numerous guides, models and opinions on organizational learning exist, yet organizations struggle to learn from their experiences.
ORGANIZATIONAL LEARNING, ORGANIZATIONAL IDENTITY, ORGANIZATIONAL INNOVATION, AND FISCAL CONSERVATISM Submitted by Felix Weitzman ... For my daughter Sahvanna, this dissertation is dedicated to you. May you find joy in learning, your way, and carry forward the amazing life-sense that you have.
Abstract. Organizational learning (OL) enables organizations to transform individual knowledge into organizational knowledge. Organizations struggle to implement practical approaches due to the lack of concrete prescriptions. We performed a literature review to identify OL approaches and linked these approaches to OL theories.
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Seattle University's Doctorate in Educational and Organizational Learning and Leadership ... Information regarding dissertations completed prior to 2020 can be found within the EOLL program's dissertation listings and copies of pre-2020 dissertations can be accessed through Lemieux Library and McGoldrick Learning Commons..
This Dissertation is brought to you for free and open access by the Educational and Organizational Learning and Leadership at ScholarWorks @ SeattleU. It has been accepted for inclusion in Educational and Organizational Learning and Leadership Dissertations by an authorized administrator of ScholarWorks @ SeattleU. ScholarWorks @ SeattleU
Thesis (PhD) Qualification Level: Doctoral: Keywords: Organisational learning, change management, processual enquiry, knowledge management, higher education, complexity theory. Subjects: L Education > L Education (General) Colleges/Schools: College of Social Sciences > School of Education > Professional Learning and Leadership
This Dissertation is brought to you for free and open access by the Walden Dissertations and Doctoral Studies Collection at ScholarWorks. It has been ... Organizational Learning Scores and Strategies Mentioned by Participant ..... 110 Table 7. Responses for the Supports for Professional Development Survey Question .. 111
activities (of learning) in the organization, w hile learning organization is a form of organizat ion in itself" (Örtenblad, 2001, p.126). A similar dis tincti on is made by Tsang (1997, pp.74-5):
Organizational Learning and Innovation Performance: A Review of the Literature and the ... Journal articles, research studies, unpublished dissertations and books were reviewed. Review of the Organizational Learning Literature . The construct of organizational learning has been articulated for more than 40 years, and scholars have ...
Crises cause delays in supply chain management with resulting changes to organizations' internal structures. The COVID-19 pandemic has deeply affected the global supply chain and, with it, the organizational structure of companies. This research discusses supply chain collaboration (SCC) by considering two important organizational competencies: organizational learning culture (OLC) and ...
The subject matter of this thesis work focuses on the impact of employees' training and development on organizational performance. It was inspired by the fact that some organizations do not seem to care about ... Training is effort initiated by an organization to foster learning among its workers, and development is
Despite the growing popularity of the term"organizational learning," writings on thetopic have little consensus in terms of definition,perspective, conceptualization, and methodology. ... Unpublished PhD dissertation, University of Illinois at Urbana-Champaign, 1981. DAFT, R. L., & WEICK, K. E. Toward a model of organizations as ...
organizational learning: the effects of individual learning style and learning opportunities offered in organizations June 2004 DOI: 10.13140/RG.2.2.21366.80965
Find dissertations on your research topic by searching for key terms in the abstracts of dissertations, or search for other dissertations from GW or from your advisor. Most dissertations have literature reviews, which can be very helpful to your own lit review. The database includes the full text of dissertations from 1997 to the present.
The main conclusions of this study are: 1.The stage of school organizational learning is progressive process . 2.The development of organizational learning activities answer the needs of school. 3.The pilot group helps promote school's organizational learning . 4.The old, firm member's intellect had thrown many obstacles in the way of ...
Additional dissertations can be searched for via Google and Google Scholar using "dissertation" with search terms. Dissertation Submission Graduating OLL students contact Jessica Mando, Digital Collections Librarian via email at [email protected] prior to graduation and submitting documents.
The Doctor of Philosophy in Organizational Leadership (PhD-OL) program is a research-based program designed to prepare leaders for positions in the private and public sectors by enhancing knowledge and competencies appropriate to a wide variety of leadership roles. ... the Ph.D. dissertation is a new contribution to the body of knowledge ...
Dissertation Committee Michael Freeman (co-chair), Sameer Hasija ... "Essays on Micro-Foundations of Organizational Learning" Dissertation Committee Phanish Puranam (chair), Henning Piezunka, Phebo Wibbens, Linda Argote (Carnegie Mellon University, Tepper School of Business) Anna Szerb ...
This thesis presents techniques to address these limitations by integrating structured elements into the design and operation of language models. Structure, in this context, is defined as the organization and representation of data in systematic, hierarchical, or relational ways, along with incorporating structural constraints into the learning ...