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A QUANTITATIVE INQUIRY INTO THE RELATIONSHIP BETWEEN LEARNING STYLES, PSYCHOLOGICAL TYPES AND STANDARDIZED ACHIEVEMENT EXAMINATION PERFORMANCE OF NURSE AIDE STUDENTS. , Sameer Ahmed

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WOMEN AND WORK-LIFE BALANCE: A NARRATIVE INQUIRY OF WORKING SINGLE MOTHERS BALANCING FAMILY AND WORK , Casheena Atari Stephens

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First-generation Graduates and Issues of Employability , Malarvizhi Hirudayaraj

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Prevailing Attitudes Toward Work and The Relationship Between Religious Orientation and Work Ethic Dimensions , Peter C. Makiriyado

Gender Differences in the Vocational Interests of Youth Considering High Job Growth and Green Energy Occupations , Becky S. Robinson

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EVALUATING DIFFERENCES IN TEST ACHIEVEMENT OF MEDICAL DOSIMETRY STUDENTS PARTICIPATING IN INSTRUCTION WITH SYNCHRONOUS VERSUS ASYNCHRONOUS VIDEO CONSIDERING PERSONAL LEARNING STYLE AND BLOOM'S TAXONOMY LEVEL , Kevin Scott Collins

THE INTEGRAL ROLE OF ORGANIZATIONAL CHARACTERISTICS AND THEIR IMPACT ON LEAN IMPLEMENTATION SUCCESS , John J. Cooper

A THEORETICAL MODEL OF LEARNING EMPLOYING CONSTRUCTIVISM, NEUROSCIENCE, AND PHENOMENOLOGY: CONSTRUCTIVIST NEUROPHENOMENOLOGY , Jon Daniel Davey

THE IMPACT OF ORGANIZATIONAL CULTURE ON COMMUNITIES OF PRACTICE WITHIN A FAITH-BASED ORGANIZATION , Molly Elizabeth Hamilton

PERCEPTIONS OF ILLINOIS COMMUNITY COLLEGE ADMINISTRATORS ON THE IMPACT OF THE U.S. ECONOMIC RECESSION AND STATE FINANCIAL PRESSURES ON PROGRAMS FOR ADULTS , Barry Ray Hancock

CORPORATE TRAINING PROFESSIONALS' PERCEPTIONS REGARDING THE USE OF INSTRUCTIONAL SYSTEMS DESIGN IN CHINA: A MIXED METHODS STUDY , Li Hu

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The Rise of For-Profit Education Alternatives in Central Texas: A Comparative Study of Satisfaction Between Competing Programs Using the Student Satisfaction Inventory TM , Jonathan P. Pluskota

Creativity in Fashion Design Students , Joyce Robin Robinson

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An Exploration of Corporate Social Responsibility and Machiavellianism in Future Health Care Professionals , Sandra K. Collins

The Adoption of On-demand Learning in Organizations in the United States , Lianbin Cui

DIFFUSION OF TOBACCO DEPENDENCE EDUCATION IN DENTAL HYGIENE: TEN CASE STUDIES , Joan Mary Davis

Job Satisfaction and the Perceived Organizational Culture of U. S. Military and Military Affiliated Personnel , Deborah A. Diffenauer

INTERNAL AND EXTERNAL INFLUENCES ON PROGRAM-LEVEL CURRICULUM DEVELOPMENT IN HIGHER EDUCATION FASHION MERCHANDISING PROGRAMS , Janice E. King

Joint Effects of Communication Mode and Consensus on Virtual Team Decision Quality , Dennis George Nasco, Jr.

PREDICTORS OF KNOWLEDGE SHARING AMONG CIVIL SERVICE EMPLOYEES IN A COMMUNITY OF PRACTICE , Angela Titi Amayah

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Factors Influencing Career Choice Among Students Enrolled in a Four-Year Tourism Administration Program , Nicole Lynn Davis

Workforce Education and Development Curriculum Responsiveness to Culturally and Internationally Diverse Graduate Students: A Mixed Methods Study , Debra Sharon Ferdinand

Medical Imaging Field of Magnetic Resonance Imaging: Identification of Specialities Within the Field , Michael L. Grey

MEASUREMENT AND PREDICTION OF LEADERSHIP EFFECTIVENESS BASED ON ATTRIBUTES , Thomas W. Hovatter

Teaching Styles And Learning Strategies Of Illinois Secondary Career And Technical Education Teachers , Stephen Jack McCaskey

An Examination of the Underrepresentation of African American Faculty in Illinois Institutions of Higher Education , Jane A. Meuth

Effectiveness Of A Clinical Questioning Activity In Developing Cardiac Sonography Student Learning Levels , Valerie Denise Newberry

Reading Skill Integration In High School Business Courses: Perceptions Of Business Teacher Educators In The United States , Frederick William Polkinghorne

THE RELATIONSHIP BETWEEN FIRST-GENERATION STUDENTS' EDUCATIONAL BACKGROUND AND SELECTED ACADEMIC AND NON-ACADEMIC VARIABLES , Bernadette M. Summerville

THE IMPACT OF TRAINING AND ITS INTEGRATION IN THE FIRM'S BUSINESS STRATEGIES ON THE FIRM'S COMPETITIVENESS , Vichet Sum

AN EXAMINATION OF COLLEGE STUDENTS' EXPERIENCE WITH THE INDIVIDUALIZED TWO PLUS TWO TRANSFER PROGRAM , Denise Antoinette Vaughn

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Enrollment, Attainment, and Occupational Outcome Patterns of Subbaccalaureate CTE Business Students: A National Analysis , Sandra Dale Sloan

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Organisational learning in the University: a case study of change in higher education

McKenzie, Dawn (2017) Organisational learning in the University: a case study of change in higher education. PhD thesis, University of Glasgow.


Higher education is facing many challenges as universities contend with significant ongoing dynamic change in the external environment. As student expectations and needs evolve, many universities are reviewing the systems they use to support their business processes.

This study investigates the process of change using a theoretical framework which combines the related concepts of organisational learning and knowledge management, underpinned by a complexity theory paradigm. Examining the experience of one university over a period of several years, the study identifies the changes which have impacted upon academic advising staff using a case study methodology which has been informed by action research. This methodology employs a mixed methods approach which facilitates a deeper understanding of the source of problems and enables the critique of organisational systems. Using the knowledge management techniques of collaboration, mapping and taxonomies, the study involved processual enquiry and review as new knowledge emerged and was placed within the context of the wider organisation (Dawson, 2014). The Burke-Litwin Causal Model of Organizational Performance and Change (Burke and Litwin, 1992) was employed to analyse organisational documentation and focus group feedback and the complexity inherent in higher education and the causal effects of organisational change are examined. Such an investigation provides a means by which the discrepancies between the university’s espoused theory and its theory-in-use (Argyris and Schön, 1978) can be identified and used to enhance organisational learning within the university.

The main findings reveal tensions which arise from the ‘loosely versus tightly coupled systems’ of the university (Burke, 2014) and from the requirement for staff to place new and revised processes within their knowledge of previous systems. Recommendations are made which are aimed at improving advising and student records system processes as well as enhancing knowledge management and organisational learning within higher education.

Item Type: Thesis (PhD)
Qualification Level: Doctoral
Keywords: Organisational learning, change management, processual enquiry, knowledge management, higher education, complexity theory.
Subjects: >
Colleges/Schools: > >
Supervisor's Name: Enslin, Prof. Penny and Forde, Prof. Christine
Date of Award: 2017
Depositing User:
Unique ID: glathesis:2017-8210
Copyright: Copyright of this thesis is held by the author.
Date Deposited: 06 Jun 2017 15:45
Last Modified: 02 May 2018 15:58
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Organizational Learning and the Learning Organization: A Dichotomy Between Descriptive and Prescriptive Research

  • Published: January 1997
  • Volume 50 , pages 73–89, ( 1997 )

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organizational learning dissertation

  • Eric W. K. Tsang  

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Despite the growing popularity of the term“organizational learning,” writings on thetopic have little consensus in terms of definition,perspective, conceptualization, and methodology. Thisarticle examines the dichotomy between two main streamsof theorizing in the field. The first stream,prescriptive writings on the learning organization, isconcerned with the question “How should anorganization learn?” Targeting practitioners, thesestudies are usually based on the authors' consultingexperience and seldom follow rigorous researchmethodologies. They also tend to overgeneralize theirtheories to all types of organization. Descriptiveresearches on organizational learning fall in the secondstream which tackles the question “How does anorganization learn?” These are academic studiesstriving for scientific rigor. Nevertheless, they oftenfail to generate useful implications for practitioners.In the final section of the article, brief suggestionsare made to integrate the two streams ofresearch.

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Tsang, E.W.K. Organizational Learning and the Learning Organization: A Dichotomy Between Descriptive and Prescriptive Research. Human Relations 50 , 73–89 (1997). https://doi.org/10.1023/A:1016905516867

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Doctor of Philosophy in Organizational Leadership

Description of program.

The Doctor of Philosophy in Organizational Leadership (PhD-OL) program is a research-based program designed to prepare leaders for positions in the private and public sectors by enhancing knowledge and competencies appropriate to a wide variety of leadership roles. A Ph.D. requires original ideas about a specialized topic, as well as a high degree of methodological/scientific rigor (Nelson, & Coorough, 1994). As is traditional in higher education, a Ph.D. is only awarded for a piece of work that will actually make a difference to the theoretical context of the field – the Ph.D. dissertation is a new contribution to the body of knowledge.

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The program learning outcomes of the Doctor of Philosophy in Organizational Leadership degree are:

  • Evaluate theories of organizational leadership for their academic and practical value
  • Assess an organization’s potential for positive change
  • Formulate strategies to solve contemporary organizational issues
  • Contribute to the body of knowledge in the field of organizational leadership

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Admission to the Doctor of Philosophy in Organizational Leadership program will be determined by the degree used to meet the basis for admission. In order to enter the doctoral program, applicants are required to have a conferred master’s degree from a regionally or nationally accredited academic institution. There are two options for entering the doctoral program in the School of Business and Economics.

  • A generalized business area such as business management or business administration,
  • Specialized business area (e.g. Master of Finance, Master of Human Resources Management) AND an undergraduate degree in business OR 
  • A previously completed master’s degree in any field AND an undergraduate in business.
  • Evaluation Track – Individuals not meeting the direct entry requirements are required to take SKS-7001 - Doctoral Comprehensive Strategic Knowledge Studies    as part of their degree plan.

Students in the Evaluation track will begin their degree plan with BTM-7101 - Doctoral Studies in Business    followed by SKS-7001 - Doctoral Comprehensive Strategic Knowledge Studies    and upon successful completion of SKS-7001 take the remaining courses in their degree plan.

Students who feel that they have the business background and knowledge are allowed to take a test-out exam that covers the major business areas. The student must score 70 or above on the exam and can be taken no later than two weeks prior to the beginning of SKS-7001 - Doctoral Comprehensive Strategic Knowledge Studies    course. This can be discussed with your enrollment or academic and finance advisor.

Degree Requirements

The University may accept a maximum of 12 semester credit hours in transfer toward the doctoral degree for graduate coursework completed at an accredited college or university with a grade of “B” or better.

The PhD-OL degree programs have the following graduation requirements:

  • A minimum of 48 credit hours of graduate instruction must be completed through the University
  • Grade Point Average of 3.0 (letter grade of “B”) or higher
  • Satisfactory completion of the PhD-OL Pre-Candidacy Prospectus
  • University Approval of Dissertation Manuscript and Oral Defense completed
  • Submission of the approved final dissertation manuscript to the University Registrar, including the original unbound dissertation manuscript and an electronic copy
  • Official documents on file for basis of admission: a conferred master’s degree from an accredited academic institution
  • Official transcripts on file for all transfer credit hours accepted by the University
  • All financial obligations must be met before the student will be issued their complimentary diploma

Dissertation Completion Pathway

The University’s mission is dedicated to assisting students in achieving their academic aspirations and helping them become valuable contributors to their community and profession. To support our mission, the University now offers a dissertation completion pathway for students who have successfully completed their doctoral coursework and achieved doctoral candidacy at a previous institution but were unable to complete their dissertation.  The University’s Dissertation Completion Pathway (DCP) offers a unique opportunity for students to complete their doctorate in one of the doctoral programs offered at the University (excluding the PhD-MFT and DNP). Students successfully meeting the entrance and application requirements will complete a minimum of 23 credit hours to earn their doctorate.

Click for more information on the  Dissertation Completion Pathway.    

Fundamental Competencies

All PhD-OL students are required to demonstrate competency in these areas:

Graduate-Level Research Methods Competency  – PhD-OL students are required to complete  BUS-7100   ,  BUS-7320   , and  BUS-7380    at the University

Graduate-Level Statistics Competency  – PhD-OL students are required to complete the following two Statistics courses at the University:  BUS-7105    and  BUS-7106    

Computer Competency  - Doctoral students are required to have computer skills necessary for completing a dissertation

  • Students must be able to prepare documents using advanced word processing skills (e.g., creation of tables and figures, headers and footers, page breaks, tables of contents, hanging indents)
  • Students must use computer programs for the statistical analysis of data (e.g., SAS)
  • Students must produce a computer-based presentation (e.g., PowerPoint) for their dissertation oral examination.

Time to Completion

The University allows 7 years to complete all doctoral programs of 60 credits or less.

The median time to completion for this program is 49 months.

Time to completion varies depending upon the pace in which a student completes courses and the number of transfer credits accepted. As most students are working adults, balancing educational, professional, and personal commitments, our academic and finance advisors will work with you to develop a program schedule that works best for your needs.

Students following the preferred schedule designed by the Dean for this program, and applying no transfer credits, can expect to finish in as little as 40 months.

Dissertation Process

Faculty assist each Doctoral candidate to reach this academic goal through a systematic process leading to a high-quality completed dissertation. A PhD-OL dissertation is a scholarly documentation of research that makes an original contribution to the field of study. This process requires care in choosing a topic, documenting its importance, planning the methodology, and conducting the research. These activities lead smoothly into the writing and oral presentation of the dissertation.

A doctoral candidate must be continuously enrolled throughout the series of dissertation courses. Dissertation courses are automatically scheduled and accepted without a break in scheduling to ensure that students remain in continuous enrollment throughout the dissertation course sequence. If additional time is required to complete any of the dissertation courses, students must re-enroll and pay the tuition for that course. Continuous enrollment will only be permitted when students demonstrate progress toward completing dissertation requirements. The Dissertation Committee determines progress.

Course Sequence

The PhD-OL program may be completed in 60 credits. Additional credit hours may be allowed as needed to complete the dissertation research. If granted, additional courses will be added to the student degree program in alignment with the SAP and Academic Maximum Time to Completion policies. Students who do not complete their program in accordance with these policies may be dismissed.

The PhD-OL is a 60-credit program comprised of 21 Foundations credits, 15 Research credits, 9 Elective credits, 3 Pre-Candidacy Prospectus credits, and 12 Dissertation credits.

Required Foundational Courses must be taken first and in sequence.

  • BTM-7101 - Doctoral Studies in Business
  • SKS-7001 - Doctoral Comprehensive Strategic Knowledge Studies - Required Course for Entry Track Students 
  • OLB-7002 - Building Organizational Capacity
  • OLB-7004 - Theory and Practice of Organizational Leadership
  • OLB-7005 - Ethical Leadership
  • OLB-7006 - Communicating Change
  • OLB-7007 - Leader as Coach/Consultant
  • OLB-7008 - Executive Leadership
  • Elective Course 1
  • Elective Course 2
  • Elective Course 3
  • BUS-7100 - Scholarly Literature Review
  • BUS-7105 - Statistics I
  • BUS-7106 - Statistics II
  • BUS-7320 - Quantitative Research Design and Methodology
  • BUS-7380 - Qualitative Research Design and Methodology
  • CMP-9701L - Pre-Candidacy Prospectus
  • DIS-9901A - Components of the Dissertation
  • DIS-9902A - The Dissertation Proposal
  • DIS-9903A - Institutional Review Board (IRB) and Data Collection
  • DIS-9904A - The Dissertation Manuscript and Defense

The PHD-OL allows students to select courses from a broad range of electives to fit their personal and professional goals. Students must complete a minimum of 9 credit hours at the 7000 or 8000 level for the elective requirements. Students may choose from courses across the University.

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PhD Award Ceremony - INSEAD PhD Graduates of 2024

Insead phd graduates of 2024.

INSEAD and the PhD Programme proudly celebrate the remarkable accomplishments of this year's graduates.

Cai Chen

Accounting and Control

“essays on esg information disclosure and dissemination”.

Dissertation Committee Peter Joos (chair), Daniel Bens , Thomas Keusch , Fabrizio Ferri (University of Miami, Miami Herbert Business School)

Jiatao Ding

Jiatao Ding

Technology and operations management, “emerging technologies in healthcare operations”.

Dissertation Committee Michael Freeman (co-chair), Sameer Hasija (co-chair), Ville Satopää, Niyazi Taneri (University of Cambridge, Cambridge Judge Business School), Saša Zorc (University of Virginia, Darden School of Business)

Richard Grice

Richard Grice

“on the network complexity of retail price competition”.

Dissertation Committee Paulo Albuquerque (co-chair), Maria Ana Vitorino (co-chair), Abhishek Borah, Yufeng Huang (University of Rochester, Simon School)

Ahmed Guecioueur

Ahmed Guecioueur

“essays in finance”                           .

Dissertation Committee Joël Peress (chair), Frederico Belo , Olivier Dessaint , Theodoros Evgeniou , Naveen Gondhi

Freddy Lim

Freddy Lim (in absentia)

Decision sciences, “consumer behavior on loyalty programs and implications for firm operations ”                           .

Dissertation Committee So Yeon Chun (chair), Anil Gaba, Ville Satopää, Spyros Zoumpoulis

Eric Yuge Lou

Eric Yuge Lou

Organisational behaviour, “bridging “passion gaps” at work: the cultivation and communication of passion and the mitigation of its dark side”                          .

Dissertation Committee Li Huang (chair), Ella Miron-Spektor, Stefan Thau, Xiao-Ping Chen (University of Washington, Foster School of Business)

Sanghyun Park

Sanghyun Park

“essays on micro-foundations of organizational learning”                        .

Dissertation Committee Phanish Puranam (chair), Henning Piezunka, Phebo Wibbens, Linda Argote (Carnegie Mellon University, Tepper School of Business)

Anna Szerb

“Microfoundational Studies of Corporate Social Goals”

Dissertation Committee Vikas Aggarwal (co-chair), Ilze Kivleniece (co-chair), Nathan Furr, Jasjit Singh, Matthew Lee (New York University, The Leonard N. Stern School of Business)

Kian Siong Tey

Kian Siong (KS) Tey

“navigating moral rhetoric in organizations: implications for leaders, employees, and mediators”.

Dissertation Committee Roderick Swaab (chair) , Stefan Thau, Eric Luis Uhlmann, Michael Schaerer (Singapore Management University, Lee Kong Chian School of Business)

organizational learning dissertation

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Carnegie Mellon University

Enhancing Language Models with Structured Reasoning

 The rapid growth in the areas of language generation and reasoning has been significantly facilitated by the availability of user-friendly libraries wrapped around large language models. These solutions often rely on the Seq2Seq paradigm, treating all problems as text-to-text transformations. While convenient, this approach faces limitations in practical deployments: brittleness when handling complex problems, the absence of feedback mechanisms, and an inherent black-box nature hindering model interpretability. 

This thesis presents techniques to address these limitations by integrating structured elements into the design and operation of language models. Structure, in this context, is defined as the organization and representation of data in systematic, hierarchical, or relational ways, along with incorporating structural constraints into the learning and reasoning processes. These elements are integrated at different model development and deployment stages: training, inference, and post-inference. During training, we present techniques for training a graph-assisted question?answering model, and discovering orders that help in effectively generating sets as sequences. In the inference stage, we present techniques for incorporating structure by leveraging code as an intermediate representation. For the post-inference stage, we introduce methods that integrate a memory to allow the model to leverage feedback without additional training. 

Together, these techniques demonstrate that conventional text-in-text-out solutions may fail to leverage beneficial structural properties apparent to model stakeholders. Incorporating structures in the model development process requires a careful look at the problem setup, but often relatively straightforward implementation can pay significant dividends—a little structure goes a long way. 

We conclude by positing that the next generation of AI systems will treat LLMs as powerful kernels upon which flexible inference procedures can be built to enhance complex reasoning. This approach, driven by the concept of inference-time compute, has the potential to significantly improve the problem-solving capabilities of AI.  

Degree Type

  • Dissertation
  • Language Technologies Institute

Degree Name

  • Doctor of Philosophy (PhD)

Usage metrics

  • Natural Language Processing

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    The Effects of Learning Organization Practices on Organizational Commitment and Effectiveness for Small and Medium-Sized Enterprises in Taiwan A DISSERTATION SUBMITTED TO THE FACULTY OF THE GRADUATE SCHOOL OF THE UNIVERSITY OF MINNESOTA BY Chien-Chi Tseng

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    ORGANIZATIONAL LEARNING, ORGANIZATIONAL IDENTITY, ORGANIZATIONAL INNOVATION, AND FISCAL CONSERVATISM Submitted by Felix Weitzman ... For my daughter Sahvanna, this dissertation is dedicated to you. May you find joy in learning, your way, and carry forward the amazing life-sense that you have.

  9. Approaches for Organizational Learning: A Literature Review

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  13. Organisational learning in the University: a case study of change in

    Thesis (PhD) Qualification Level: Doctoral: Keywords: Organisational learning, change management, processual enquiry, knowledge management, higher education, complexity theory. Subjects: L Education > L Education (General) Colleges/Schools: College of Social Sciences > School of Education > Professional Learning and Leadership

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    The subject matter of this thesis work focuses on the impact of employees' training and development on organizational performance. It was inspired by the fact that some organizations do not seem to care about ... Training is effort initiated by an organization to foster learning among its workers, and development is

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    organizational learning: the effects of individual learning style and learning opportunities offered in organizations June 2004 DOI: 10.13140/RG.2.2.21366.80965

  21. Find Dissertations

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  23. Dissertation Information

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  24. Doctor of Philosophy in Organizational Leadership, PhD

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  25. PhD Award Ceremony

    Dissertation Committee Michael Freeman (co-chair), Sameer Hasija ... "Essays on Micro-Foundations of Organizational Learning" Dissertation Committee Phanish Puranam (chair), Henning Piezunka, Phebo Wibbens, Linda Argote (Carnegie Mellon University, Tepper School of Business) Anna Szerb ...

  26. Enhancing Language Models with Structured Reasoning

    This thesis presents techniques to address these limitations by integrating structured elements into the design and operation of language models. Structure, in this context, is defined as the organization and representation of data in systematic, hierarchical, or relational ways, along with incorporating structural constraints into the learning ...