american express address for cover letter

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American Express Resume and Cover Letter Samples

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How do you write a cover letter for a job at American Express?

You write a cover letter for a job at American Express by focusing on your leadership skills and your desire to use those skills to create a meaningful and unique career. American Express believes that with the right backing, people and businesses have the power to progress in incredible ways.

To that end, they want employees who are ready to take on challenges and leadership roles and empower those around them. Your cover letter should give specific examples of problems that you have taken the lead on and the steps you took to identify and solve those problems.

American Express is focused on problem-solving and data, so your cover letter should put the bottom line up front and should not include excess fluff. Wow them with details, data, and statistics.

American Express cares about its company and its customers, so your cover letter should include times that you have been a team player and helped to empower other employees, as well as times that you have gone above and beyond for the customer.

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• How Do You Write A Cover Letter For A Job At American Express

How do you write a cover letter for a job at American Express?

How to Write a Cover Letter for a Job at American Express

Introduction

Understanding american express, how can i research the job requirements at american express, what should i focus on while researching the job requirements, what is the appropriate structure for a cover letter for american express, how can i make my cover letter stand out to grab attention, what are some common mistakes to avoid in a cover letter for american express.

When it comes to applying for a job at a prestigious company like American Express, a well-crafted cover letter can significantly increase your chances of landing the position. American Express, being a global financial services corporation, attracts countless applicants for its job openings. Writing a cover letter that stands out from the competition and captures the attention of the hiring manager is crucial. In this article, we will guide you through the process of writing a compelling cover letter specifically tailored for a job at American Express.

Before diving into the details of crafting an effective cover letter, it’s important to have an understanding of American Express as a company. With a history dating back more than 170 years, American Express is known for providing exceptional financial products and services to individuals, businesses, and corporations. They offer credit cards, charge cards, corporate travel services, merchant services, and much more. American Express has a reputation for innovation, customer service excellence, and commitment to its employees. Demonstrating your knowledge and appreciation for these qualities in your cover letter can showcase your genuine interest in being part of the company.

Researching the Job Requirements

Researching the job requirements at American Express is an essential step before writing your cover letter. Here are a few effective ways to gather the necessary information:

1. Review the job posting: Carefully read through the job posting provided by American Express, paying close attention to the required skills, qualifications, and responsibilities mentioned.

2. Visit the American Express website: Explore the company’s official website to gain a comprehensive understanding of their values, mission, and corporate culture. Look for any specific information related to the job you’re applying for.

3. Network with current or former employees: Reach out to individuals who work or have worked at American Express to get insights into the company’s work environment and expectations for the specific role you’re interested in.

4. Utilize LinkedIn: Make use of LinkedIn to find current or past employees of American Express who have held or are holding similar job positions. Pay attention to their profiles and any relevant information they share about their experiences at the company.

While researching the job requirements, focus on the following key aspects:

1. Required skills and qualifications: Identify the specific skills, qualifications, and experience mentioned in the job posting. Highlight those that align with your capabilities.

2. Company values and culture: American Express values qualities like integrity, teamwork, customer focus, and adaptability. Emphasize these qualities and demonstrate how you would embody them in your role.

3. Key responsibilities: Understand the key responsibilities associated with the position you’re applying for. Show a clear understanding of what the job entails and align your experience with these responsibilities.

4. Company achievements and initiatives: Familiarize yourself with American Express’ recent achievements, initiatives, or projects that align with the role you’re applying for. Mentioning these can showcase your interest and dedication to the company.

Structuring Your Cover Letter

When it comes to structuring your cover letter for American Express, it’s crucial to follow a clear and concise format. Here’s an effective structure to consider:

1. Header: Include your contact information (name, address, phone number, and email address), followed by the current date and the recipient’s details (name, job title, company name, and address).

2. Salutation: Begin your cover letter with a professional salutation, addressing the hiring manager by name if possible.

3. Introduction: In the first paragraph, make a strong opening statement that expresses your enthusiasm for the position. Mention how you discovered the opportunity and briefly highlight your relevant qualifications.

4. Body paragraphs: Use the following paragraphs to delve deeper into your skills, experiences, and accomplishments that make you an ideal candidate for the job. Relate your achievements to the specific requirements mentioned in the job posting.

5. Conclusion: Summarize why you are an excellent fit for American Express and reiterate your interest in the position. Express your gratitude for the opportunity to apply and politely request an interview or further discussion.

6. Closing: Use a professional closing phrase, followed by your name and contact information.

Making an Impact with Your Cover Letter

To make your cover letter for American Express stand out, consider the following strategies:

1. Showcase your achievements: Instead of simply listing your job responsibilities, highlight specific accomplishments that demonstrate your skills and impact. Use quantifiable metrics and provide examples of how you contributed to your previous or current organization.

2. Tailor your letter to the job posting: Use the information you gathered from researching the job requirements to align your qualifications and experiences with the company’s needs. Customize each paragraph to reflect your understanding of the specific role and how you can contribute to American Express.

3. Maintain a professional tone: Keep your language professional, concise, and error-free. Use action verbs to describe your experiences and skills, and avoid jargon or unnecessary technical terms.

4. Highlight your passion for the industry: Demonstrate your genuine enthusiasm for working in the financial services industry and your understanding of American Express as a reputable company. Showcasing your passion can differentiate you from other candidates.

5. Address potential concerns: If you have any potential gaps in your resume or qualifications that may concern the hiring manager, address them in your cover letter. Use this opportunity to explain how you have overcome such challenges or gained relevant skills through alternative experiences.

Common Mistakes to Avoid

To ensure your cover letter is effective and professional, avoid the following common mistakes:

1. Generic content: Tailor your cover letter to American Express and the specific job. Avoid generic statements that could be applied to any company.

2. Grammatical errors and typos: Proofread your cover letter for grammar and spelling mistakes. Typos can create a negative impression and indicate a lack of attention to detail.

3. Overloading with personal information: While it’s essential to demonstrate your personality, avoid oversharing personal information that is not relevant to the job or workplace.

4. Lengthy paragraphs: Break up your content into short paragraphs to enhance readability. Dense text can be overwhelming for the reader.

5. Focusing solely on your needs: Although your cover letter should highlight your qualifications, ensure you connect them to how they can benefit American Express. Show how your skills align with the company’s goals.

Writing a cover letter for a job at American Express requires careful research and tailored content. By understanding the company, its values, and the job requirements, you can create a cover letter that captures the attention of the hiring manager and sets you apart as a qualified candidate. Remember to showcase your achievements, highlight your passion for the industry, and avoid common mistakes that may undermine your chances. With a solid cover letter, you increase your chances of securing an interview and being considered for the job at American Express. Good luck with your application!

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• Resume and Cover Letter
• How to Address a Cover Letter...

How to Address a Cover Letter to Recruiter or Hiring Manager

5 min read · Updated on November 24, 2021

Knowing how to effectively address a cover letter makes you a very visible and appealing candidate.

Did you know that the cardinal rule of cover letters is personalization? It impresses a hiring manager or recruiter because it tells them you took time to research the specific information for the letter rather than sending a generic version.

What many people forget, however, is that the greeting or salutation in a cover letter must also be personalized with the hiring professional's first and last name whenever possible.

There are several effective ways to find the hiring manager's name for your greeting — and some acceptable back-up strategies when you can't. Either way, knowing how to address a cover letter effectively can prevent you from ending your hiring chances before they even begin. 

When you know the hiring manager's name

More often than not, you'll be given the name of the hiring professional or the manager that you'll work for. Whoever it is, use their full name (first and last name) in the greeting. 

If you cannot definitively tell the gender of the hiring person, do not use a gender-based title such as “Mr.” or “Ms.” in the greeting. Instead just use the person's full name.

For example, Alex Johnson could be male or female. To avoid a gender mistake, use Dear Alex Johnson, Hello Alex Johnson, or simply Alex Johnson .

However, professional titles such as “Professor” or “Dr.” are definitely acceptable as a cover letter salutation and should be used as a sign of respect. Be on the lookout for these and other titles to include.

How to find a hiring manager's name for your cover letter

If you're not given the name of the hiring manager, here are some effective ways to discover their name by using:

The job description: Check this document for the hiring manager's name. While it's not generally listed, you never know. If it's not obvious, there's also a trick to quickly discover an email in the job description that might contain the name; while in the document, press Ctrl +F or run Command + F and search for the @ symbol.

An email address: If you discover an email address, it may not have a full name but rather a first initial and last name or just a first name like [email protected] or [email protected] . A Google search combining the person's name as shown in the email and the company name might find you the person's full name.

 A LinkedIn post: A name connected to the LinkedIn job posting is probably that of the hiring professional who posted it, so use that name in your greeting.

The supervisor's title: It's more likely that a job description will list who the new hire will report to — such as the director of accounting — without listing a name. In this case, there are several search options:

Search the company's website for listings of staff members by title.

Run an advanced LinkedIn or Google search for all directors of accounting at that specific company.

Check with your network for someone who might know the person's name or search the appropriate professional networking sites.

Contact the company by phone or email. Tell them you're applying for [job title] and want to address your cover letter to the right person.

In the end, this research can be the difference between making a great first impression and getting noticed for the position — or getting totally ignored by the hiring manager. 

Acceptable options in lieu of a name

If you try the steps above and come up empty, there are still some alternative greeting options that will put you in a professional light.

The idea is to show that you've read the job description and tailored your greeting based on the company department where the job is located, the hiring manager's title, or the team with which you'll potentially work.

Some good examples include:

Dear Head of Design

Hello IT Department

Dear Accounting Manager

To Company ABC Recruiter/Hiring Professional

Hello Marketing Hiring Team

Dear Customer Support Hiring Group

Dear Human Resources

If you still can't find any specific name or department information, go with “Dear Hiring Manager.” It sounds professional and it's not gender-specific. In fact, a recent survey of over 2000 companies by Saddleback College showed that 40 percent preferred “Dear Hiring Manager” as the best greeting when a manager's name can't be found. 

“Dear Sir or Madam” is another option that works because it's gender-neutral and respectful. However, it sounds a bit old-fashioned and may signal a hiring professional that you're an older worker or just not aware of other greeting options. It's perfectly acceptable, but the better choice is “Dear Hiring Manager.” 

In the end, an actual name or any of the alternative examples will let you stand out from the crowd, so do your best to find and use those whenever you can.

Never leave the greeting blank

Whatever information you may or may not find, it's important to never leave your greeting line blank.

A blank greeting line can make you come across as lazy or rude, or imply that you simply don't understand how to write a cover letter — all of which will immediately put you out of contention for the job. There's no reason to leave the greeting blank when there are so many options that can be used effectively.

When you spend the time and effort to personalize your cover letter, you don't want to come across as “just another candidate” by using a generic greeting or no greeting at all.

A personalized greeting will impress any hiring professional, increasing the chance they'll read your entire cover letter — and ask you for an interview.

Not sure if your cover letter is cutting it? Our writers don't just help you with your resume . 

Recommended Reading:

Do Hiring Managers Actually Read Cover Letters?

5 Things to Say in Your Cover Letter If You Want to Get the Job

How To Write a Cover Letter (With Example)

Related Articles:

How to Create a Resume With No Education

From Bland to Beautiful: How We Made This Professional's Resume Shine

See how your resume stacks up.

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The purpose of a cover letter, when required by an employer, is to introduce yourself and compel an employer to learn more about you through your resume. Capture an employer's attention by following the actions below.

Personalize

The statement "To Whom it May Concern" is concerning! Always try to address your letter to a specific person. If you do not know who should receive your letter, research the organization's website or call the main number and ask for the appropriate person's name and title.

In addition to determining the recipient's name and title, research the organization so that you can convey an appreciation for its mission and an understanding of the duties and qualifications of the position for which you are applying.

Articulate how your skills and experiences uniquely qualify you for the position and demonstrate why you are a good fit for the organization. Be clear and concise and limit your cover letter to one page. Additionally, maintain a confident, professional tone while providing insight into your personality so that your letter leaves an employer with a sense of wanting to learn more about you.

A poorly written or error-laden letter is a surefire way to end your candidacy. If you want an employer to spend additional time reviewing your resume, you must make time to proofread your letter and ensure that your grammar and spelling are perfect.

Cover Letter Format

Your street address City, state, zip code

Date Recipient's first and last name Title Organization name Street address City, state, zip code

Dear first and last name (address to someone specific or Dear Hiring Manager):

Paragraph 1: State what you are applying for and why you are applying to XYZ organization or position. Introduce yourself by saying something about yourself (i.e., I am a senior studying communications at American University). Note how/where you learned about the position. If you are writing at the suggestion of someone who knows the recipient, say so. Introduce 3-5 skills or strengths that you offer to the position/organization that you will give an example of in the following paragraphs.

Paragraph 2: Share your first story to demonstrate your skill or skills. Have a succinct beginning, middle, and end to the story. Follow the CAR method -- Context, Action, Result to tell a full story.

Paragraph 3: Share your second story following the CAR method.

Paragraph 4: Summarize what you bring to the organization and include any logistical information (when you are available, how they can contact you). Thank them for their consideration.

Sincerely, Your name

Cover Letter for American Express

Cover letters can be a make or break when applying for a job. They are your first impression and can set the tone for the rest of the interview. When applying for a job with American Express, there are a few things to keep in mind.

First, make sure you research the company and understand what they do. Next, tailor your letter specifically to the job you are applying for. Finally, be concise and to the point.

A cover letter can be a great way to introduce yourself to American Express and explain why you are interested in the position. It can also highlight your skills and experience that make you a good fit for the job.

Dear American Express Manager,

I would like to apply for the open position at American Express. I am confident that I have the skills and qualifications that would make me the perfect candidate for this role.

I have a strong background in customer service, and I am confident that I can provide the excellent service that American Express is known for. I am also experienced in sales and marketing, which would make me a valuable asset to your team.

I am excited to learn more about this opportunity and hope to hear back from you soon. Thank you for your time and consideration.

Sincerely, [Your name]

Cover letters can be a daunting task, but when done correctly they can be the key to landing your dream job. In this article, we will provide you with a cover letter template for American Express that you can use as a guide. We will also provide tips on how to write a cover letter that will stand out from the rest.

• Address the letter to a specific person
• Use a professional tone
• Keep it brief
• Mention your experience in the industry
• Explain why you’re interested in the position
• Thank the reader for their time

In conclusion, a cover letter is an important part of any job application. When applying for a job with American Express, be sure to include a well-written cover letter that highlights your skills and experience. Thank you for your time, and I look forward to hearing from you soon.

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6 Min Read | Updated: February 16, 2024

Originally Published: November 1, 2021

How to Dispute a Credit Card Charge

You’re legally entitled to dispute erroneous or fraudulent credit card charges. Learn how to do it and what your rights are during and after the investigation.

This article contains general information and is not intended to provide information that is specific to American Express products and services. Similar products and services offered by different companies will have different features and you should always read about product details before acquiring any financial product.

At-A-Glance

The Fair Credit Billing Act gives you the right to dispute a credit card charge if you believe there’s an error or your card has been fraudulently used.

Opening a dispute on a questionable charge can be as easy as clicking on a couple of buttons.

You usually can withhold payment on the disputed charge but still must pay the rest of your bill.

Credit card users are protected from mistakes under the Fair Credit Billing Act of 1974 (FCBA). 1 That means if you find billing errors on your monthly statement or discover your card was fraudulently used, you may be able to dispute those credit card charges. 1 If the charges were indeed invalid, your card issuer will then correct the error by crediting your statement and issuing a refund for any interest or fees charged because of the false charge. 2

But disputes must be opened up within 60 days after you receive your bill, so it’s important to carefully check and scan your statement every month for fraudulent charges and billing errors. 1 If you do detect credit card fraud, see “ How to Report Credit Card Fraud ” before opening a dispute to protect yourself from any additional unwanted charges.

When Can You Dispute a Credit Card Charge?

Before disputing a credit card charge, the first step is to make sure you actually need to – and can – file a dispute. For example, if you see a charge that you don’t recognize, check with any additional card members or authorized users to see whether they made the purchase. If that’s the case, you, as the primary card member, are responsible for those charges. 3

  Otherwise, your right to open a dispute on questionable credit card charges is protected by law, as long as it follows some requirements:

• The disputed charge is a legitimate error. The FCBA states that disputed charges must be legitimate billing errors, such as incorrect dates or amounts, returns or canceled orders that weren’t credited, or goods that weren’t delivered as agreed. 1 You can also file a dispute if your credit card issuer fails to send bills to your current address, provided they receive written notice of an address change at least 20 days before the billing period ends. 1
• The disputed charge is fraudulent. If not a mistake, the disputed charge must be fraudulent or unauthorized. 1
• The disputed charge is over $50. According to the FCBA, only charges over $50 are eligible to be disputed. 2 But many credit card issuers fully protect their customers from fraudulent purchases by providing $0 liability policies, as long as the customer took reasonable care to protect their account information. 2 Before disputing a charge, it’s a good idea to make sure it will be covered by your card issuer.
• An “open-ended” credit account was charged. Only “open-ended” credit accounts – accounts like credit cards or department store accounts where you can make repeated withdrawals and payments – are covered by the FCBA. 1 Installment loans or similar extensions of credit are not covered. 1
• You act promptly. From the day you receive the erroneous bill, you have 60 days to file a dispute. 1 If you wait longer, it’s not guaranteed your credit issuer will acknowledge the dispute.

The FCBA also states that you can file a dispute with your card issuer if you make a legitimate charge but have a problem with the goods or service you paid for – for example, if the quality of the goods didn’t match what was advertised, or they were defective. 2 However, there are additional stipulations: 2

• You must have made the purchase within 100 miles of your current billing address.
• The charge must exceed $50, unless your card issuer says otherwise.
• You must have first made a good faith attempt to resolve the issue with the seller.

The Process to Dispute a Credit Card Charge

If you find you have a charge eligible for dispute, it’s time to take action. Exactly how to dispute a charge might depend on your card issuer. 4 But according to the Federal Trade Commission (FTC), there’s one additional step you should always take to ensure your rights as a customer are fully protected by the FCBA: Send a written letter of dispute. 1 Here’s how to dispute a charge and what to expect.

1. Contact your credit card issuer. For some card companies, filing a dispute can be as simple as making a phone call to customer service or even logging onto your online account, clicking on the charge in question, then clicking a button that says “Dispute This Charge” – or something similar. 4 In many cases, this is all you need to do to take care of the issue. But the government recommends proceeding to step two in order to fully protect your rights, which could come in handy if for some reason the dispute investigation gets complicated. 1

2. Write a letter of dispute. After you contact your credit issuer, write a letter to confirm the dispute. 1 This letter must be addressed to your credit card issuer’s “billing inquiries” address, not the address you would use to send a mail-in payment. 1 The FTC provides a sample draft letter on its website to help you correctly file the dispute. 1 Your letter should include the following information: 5

• Personal information , like your name, address, and credit card account number.
• A description of the billing error , such as the type of charge, the dollar amount, the date of the charge, and an explanation of the error.
• Any additional proof that backs up your dispute, such as pictures of goods damaged upon arrival, receipts showing different prices or quantities than what you were billed for, etc.

Then send your letter ASAP. To be fully protected by the FCBA, your credit card issuer must receive the letter within 60 days of when you received your credit card bill with the erroneous charge. 1 The FTC recommends sending the letter by certified mail and asking for a return receipt, so you have proof of when your card issuer received the letter. 1 The FTC also recommends keeping a copy of the letter for your own personal records. 1

3. Wait it out. Your credit issuer is required to acknowledge the dispute in writing within 30 days of receiving your letter. 1 The creditor must then resolve the dispute within two billing cycles – but no more than 90 days – after receiving your letter. 1 Meanwhile, you’re legally allowed to withhold payment on the disputed charge, but the disputed amount may be deducted from your credit limit. 1 If the dispute is approved, the charge must be removed from your account. 1

Know Your Rights

Since credit card disputes are a legal matter, and you’re protected thanks to the FCBA, it’s a good idea to know your rights as a consumer. Here are a few to keep in mind:

• Making payments during the dispute investigation: You’re allowed to withhold payment on the disputed amount and related charges while the dispute is open, but you still must pay any part of the bill that’s not being investigated. 1
• If the dispute isn’t approved: If the investigation determines there were no mistakes in the bill, you’re entitled to a written response – letter or email – with your creditor’s explanation as to why, how much you owe, and when payment is due. 1
• If the dispute is approved: If the investigation determines there was a mistake, the written response must show the corrections that will be made. The charge and any related fees must be removed. 1
• If you disagree with the investigation results: You may write to the creditor if you disagree with the investigation results for up to 10 days after receiving a response. 1 Be advised, though, that if you refuse to pay the disputed amount after the investigation deemed it not a mistake, the creditor has the right to report you as delinquent. 1

The Takeaway

Disputing a credit card charge may be a good solution for a potentially frustrating situation. You can dispute fraudulent charges and charges related to billing errors and damaged or inadequate goods and services. Credit card issuers simplify the process online and may offer $0 liability for unauthorized charges. 

Show Article Sources

1 “ Using Credit Cards and Disputing Charges ,” Federal Trade Commission

2 “ Disputing Credit Card Charges ,” MyCreditUnion.gov

3 “ Credit Card Authorized User: What You Need to Know ,” Experian

4 “ How to Dispute a Credit Card Charge ,” Experian

5 “ Sample Letter for Disputing Credit and Debit Card Charges ,” Federal Trade Commission

Megan Doyle  is a business technology writer and researcher whose work focuses on financial services and cross-cultural diversity and inclusion.

All Credit Intel  content is written by freelance authors and commissioned and paid for by American Express. 

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The material made available for you on this website, Credit Intel , is for informational purposes only and intended for U.S. residents and is not intended to provide legal, tax or financial advice. If you have questions, please consult your own professional legal, tax and financial advisors.

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Sample cover letter for Full Time position at American Express

Finance analyst.

I am interested in securing a position as a Finance Graduate and I hope this letter would provide you with evidence of my motivation and my suitability as a candidate.

I am currently pursuing a master’s degree in Corporate Finance which provides me with the opportunity to critically assess corporate investment decisions and appraise the role of financial accounting in the evaluation of performance indicators across different companies. This experience, combined with my analytical and logical skills, would allow me to take the next step in my professional development.

My previous experience further increased my interest in pursuing a career in finance. As an Intern for the Bulgarian Ministry of Finance, I gained an insight into pricing and valuation, performance analysis and research of various debt instruments. I broadened my knowledge in this field and was able to apply my existing skills in order to identify potential risks relevant to government bonds issues. My internship at Allianz Bank allowed me to combine my decision-making and team-working skills in the context of a fast-paced analytical environment. I gained an in-depth understanding of different aspects of business analysis and evaluation, which further developed my analytical skills and attention to detail. Prior to Allianz Bank, I assumed a client-facing role at Societe Generale where I was able to meet with clients on a regular basis to assess their needs and recommend the correct suite of products. As a result, I improved my face-to-face, written and interpersonal communication skills, which I effectively used as a member of the Credit team at Allianz Bank.

I am passionate about this position because an organisation such as American Express would allow me to apply my existing skills and develop new ones in order to achieve my highest potential in a diverse environment. My research has confirmed that this role would give me exposure to a range of opportunities in an exciting field, which I recognise as the key component for development in a personal and professional aspect.