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Research Assistant - 15854

Brunel university london - college of engineering, design and physical sciences.

Chemical Engineering  

Location: Brunel University London, Uxbridge Campus

Hours: Full-time

Contract Type: Fixed-term for four months

Brunel University London was established in 1966 and is a leading multidisciplinary research-intensive technology university delivering economic, social and cultural benefits. For more information please visit: https://www.brunel.ac.uk/about/our-history/home

Applications are invited for a Research Assistant to work in the group of Dr Abhishek Lahiri in the Department of Chemical Engineering at Brunel University London. The appointee will develop metal oxides from sustainable materials. A key feature of the project will be to understand the electrode/electrolyte interface in different electrolytes using in situ Raman/X-ray absorption spectroscopy.

The postholder should have good understanding of evaluating electrochemical reactions using various electrochemical techniques and have relevant experience in evaluating electrode/electrolyte interface using in situ techniques. The appointee will be part of a collaborative team and will be required to present results and contribute significantly to discussions.

The successful candidate will have research experience in chemical engineering, materials Science, or a closely related subject. Expertise in electrochemistry and metal-ion batteries are essential. They should have an appropriate publication track record, a demonstrated commitment to excellence, and exceptional skills in battery chemistry. They will be expected to work closely with existing group members and collaborative team, provide supervision and support to undergraduate and postgraduate students, and have effective written and verbal communication skills in English.

We offer a generous annual leave package plus discretionary University closure days, excellent training and development opportunities as well as a great occupational pension scheme and a range of health-related support. The University is committed to a hybrid working approach.

Closing date for applications: 13 September 2024

For further details about the post including the Job Description and Person Specification and to apply please visit https://careers.brunel.ac.uk

If you have any technical issues please contact us at: [email protected]

Brunel University London is fully committed to creating and sustaining a fully inclusive workforce culture. We welcome applicants from all backgrounds and communities, we particularly welcome applicants who are currently under- represented in our workforce.

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Design Research Studio is a design and innovations consultancy working on the products, spaces and brands of tomorrow. The studio works with a wide variety of global clients across products, interiors, architecture, graphics, branding and content.

Rich in narrative, we nurture a fast-growing, international portfolio that ranges from hospitality and retail to co-working spaces and monumental complexes.

Linking into our network of design and manufacturing partners, our studio realises projects globally.

Join our team of future-makers.

Open positions

Brand design, business design, business development, business operations, business systems, comm design - graphic, communication design - media, communication design - visual, communication design - writing, coordination, data science, design research, design research operations, electrical engineering, environments design, freelance / contractor, industrial design, industry expert, interaction design, internships, mechanical engineering, organizational design, product design, product owner, production design, prototyping, software design, strategy design, systems design, our commitment to de&i.

We are committed to working with and designing for everyone. Regardless of race, ethnicity, gender identity, sexual orientation, age, socio-economic status, physical ability or attribute, religion, national origin, or political belief, we invite many different perspectives to the table. Read more.

How Curated Clutter Makes This Designer’s Home Inspiring

In our work-from-home times, it’s a different way to think about your space

A Day in the Life of a Business Designer

It starts with a walk in the park and ends with a design sprint

Inside Our Effort to Make Design Careers More Accessible

IDEO and RepresentEd share an eagerness to keep growing and expanding our fellowship program for underrepresented young designers

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Area of investment and support: Design research

Design is a strategic priority area for the Arts and Humanities Research Council (AHRC) with design research having much to contribute to the UK economy. AHRC currently funds a £25 million research programme, Future Observatory: Design the Green Transition, aimed at addressing green transition and net zero goals through design interventions.

The scope and what we're doing

Design continues to be a strategic priority area for AHRC. This emphasised our commitment to enhanced partnership working with related organisations and bodies.

AHRC’s £25 million Future Observatory: Design the Green Transition programme is the largest publicly funded design research and innovation programme in the UK. Delivered in partnership with the Design Museum, Future Observatory brings together researchers, over 100 higher education institutions and 75 industry and local authority partners across the UK to translate the best design-led research into real-world benefits to support the UK’s transition to net zero and a green economy.

There are four main funding strands for Future Observatory: Design the Green Transition programme:

• three-year Future Observatory programme at the Design Museum
• four Green Transition Ecosystems
• 75 Design Exchange Partnerships
• 50 Design Accelerators

Each component of the programme will address distinct net zero themes or climate challenges facing the UK.

Why we're doing it

As evidenced by  Valuing Design , AHRC’s collaborative scoping study conducted with the Design Council and the Economic and Social Research Council (ESRC) in 2014, design research has much to contribute to the UK economy.

AHRC-funded design researchers are contributing meaningfully and impactfully to several issues. Through the Future Observatory: Design the Green Transition programme, we are currently focusing on climate change and net zero. Previously, we have also contributed to areas as varied as:

• antimicrobial resistance: the  Dust Bunny project  at Lancaster University
• migration: Architectures of Displacement  at the University of Oxford
• healthy ageing: the LAUGH project  at Cardiff Metropolitan University
• economic sustainability: Rethinking Fashion Design Entrepreneurship at University of the Arts London

It is in this collaborative context that the current and future programmes of funding opportunities are being formulated.

Opportunities, support and resources available

Standard (sometimes known as ‘responsive’) funding opportunities are open to a wide range of research and approaches within AHRC’s remit. They operate without formal deadlines, so proposals can be submitted at any time.

We’re keen to point out that theme-specific funding opportunities are not the extent of AHRC support for design research. We’re always happy to see design proposals come in via our standard funding opportunities:

• Curiosity awards
• Catalyst awards

Currently funded projects

View all active design projects funded by AHRC  on Gateway to Research.

Through the Future Observatory: Design the Green Transition programme, we are funding projects through the following three programmes.

Design Accelerators

Design Accelerators are small-scale reactive projects that are designed to support engagement between design research and innovation (R&I) projects and diverse private, public and third sector organisations, local communities, and the general public. They will:

• identify effective routes to commercialisation and adoption through targeted demonstration of high-quality design R&I
• promote green transition-supportive behaviour change
• highlight the value of academic design research in addressing real-world, locally relevant challenges arising along the journey to net zero and a green economy

Design Accelerators are to be offered as competitive awards to research organisations that hold AHRC impact acceleration accounts.

Design Exchange Partnerships

Design Exchange Partnerships (DEPs) are three-way collaborative projects that seek to demonstrate tangible impact on local communities, by stimulating the real-world application of high-quality arts and humanities-led research to address challenges related to achieving green transition goals. Each round of the DEPs is based around a specific theme.

DEPs aim to:

• stimulate strategic partnerships that support career development and the development of hybrid skills
• increase the diversity of voices and actors consulted in and contributing to addressing the climate crisis
• enable the development of new products and services that have a positive impact in the real world

Green Transition Ecosystems

Green Transition Ecosystems (GTEs) are large-scale projects that focus on translating the best design-led research into real-world benefits. Capitalising on clusters of design excellence, GTEs will address distinct challenges posed by the climate crisis, including but not limited to realising net zero goals.

Each GTE will identify the green transition challenges it is uniquely able to address, and develop a programme of R&I activity tailored to addressing them through high-quality, multidisciplinary and intersectoral design research.

GTEs aim to:

• empower the UK design research base to respond to regionally or sectorally significant green transition challenges in agile and collaborative ways
• embed circularity and sustainability across product, service, strategy and policy design in relation to the identified challenges
• contribute to increasing design gross value added in the nations and regions of the UK that have seen stagnation or decline
• realise measurable, green transition-supportive behaviour change across sectors and publics
• catalyse and foster opportunities for the socially, culturally and environmentally-acceptable commercialisation of design research-led interventions
• enable and support a greater diversity of voices and perspectives in the design of green transition-supportive interventions, including users and publics
• create opportunities to build capacity and capability in design research for green transition challenges

Past projects, outcomes and impact

Design exchange partnerships pilot round.

We funded 15 Design Exchange Partnerships in the 2021 to 2022 pilot round, including:

Digital timber for affordable housing

Research organisation: University of Cambridge and PLP Architecture

This research explores how engineered timber, already the most sustainable way of building, and a natural material that stores carbon in its cells as it grows, can improve the way we live. This is done through the design of sustainable, adaptable and flexible interiors for future living.

See more details about Digital timber for affordable housing on Gateway to Research.

Beyond net zero goals: regenerative fashion

Research organisation: University of the Arts London and Elvis & Kresse

Elvis & Kresse creates high-quality fashion accessories from rescued waste materials, operating with the highest social and environmental standards. This project documents and supports the company’s climate ambition to become net regenerative by 2030, diversifying their products through regenerative agriculture and regenerative fashion practices within a rural ecosystem.

See more details about Beyond net zero goals: regenerative fashion on Gateway to Research.

Overview of all 15 Design Exchange Partnerships

Design Accelerators round one

We funded nine Design Accelerators in our 2022 to 2023 round one, including:

The Value of Design for Sustainable Housing

Research organisation: University of Huddersfield

This project will engage communities involved in housing (new and refurbishments) to better use design for smart, sustainable housing, and generate value in social housing upgrades in Kirklees and Yorkshire.

Living Labs will help in co-designing what is achievable for a sustainable future.

Aqueous Futures

Research organisation: Lancaster University

This project will demonstrate the value of alternative ways of understanding place, through knowledge exchange activities between design researchers and local stakeholders to support strategies for coastal climate adaptation.

Overview of all nine Design Accelerators

Next Generation Design

In January 2017, AHRC appointed Professor Paul Rodgers as our Priority Area Leadership Fellow for Design.

The aims of this fellowship were to:

• increase the quantity and quality of design-led research proposals
• strengthen the research capacity of the next generation of design researchers
• act as an ambassador for design research across all sectors of UK society
• use design research as a tool for delivering real and positive social change

Professor Rodgers has led a series of workshops and talks around the country entitled Next Generation Design. The workshops were aimed at early career design researchers and included presentations from:

• Professor Paul Rodgers
• AHRC award holders
• Harry Kerr previously in the AHRC design team
• host institutions’ research offices

The findings of this fellowship are being used to highlight a number of key roles that design has played in past projects, and how it can be used to great effect in a wide variety of future significant, complex global issues. Examples include health and wellbeing, economic growth, sustainable production and consumption, among others.

This work has highlighted that most design research projects synergistically create more than one type of value, generating an interesting mix of social, cultural, economic, and environmental value.

It has also identified research gaps for the design research community to focus on in future years.

The work has been instrumental in the development of the Future Observatory at the Design Museum.

Design Centres for Doctoral Training

AHRC doesn’t just fund postdoctoral research in design. We understand the importance of fostering talent as early as possible and, to that end, we have previously funded four design-focused Centres for Doctoral Training.

These are consortia that comprise research organisations throughout the country:

• The 3D3 Centre for Doctoral Training (Falmouth University, Plymouth University and the University of the West of England)
• London Doctoral Design Centre (the Royal College of Art, Kingston University and University of the Arts London)
• AHRC Northumbria-Sunderland Centre for Doctoral Training (Northumbria University, the University of Sunderland, BALTIC Centre for Contemporary Art and the National Glass Centre, Sunderland)
• Design Star (Brighton University, Goldsmiths, University of London, Loughborough University, the Open University and the University of Reading)

Who to contact

Ask a question about this area of investment, ahrc ai & design team.

Email: [email protected]

We aim to respond within two working days.

Last updated: 5 February 2024

This is the website for UKRI: our seven research councils, Research England and Innovate UK. Let us know if you have feedback or would like to help improve our online products and services .

Customer Experience Proposition Lead

How we hire.

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• After completing your probationary period, you’ll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you’ll do

Your key accountabilities will include

• Develop and oversee the implementation of customer experience strategies to increase and deliver exceptional customer service, loyalty, and retention.
• Collaborate with cross-functional teams to ensure a seamless and positive customer journey from start to finish.
• Analyse customer feedback, market research, and business metrics to identify trends and areas for improvement.
• Design and implement customer experience initiatives, such as personalised services, customer engagement programs, and feedback mechanisms.
• Monitor and report on the effectiveness of customer experience strategies/propositions, making data-driven recommendations for enhancements.
• Stay abreast of industry best practices and emerging technologies that can improve the customer experience.
• Design and manage the customer experience proposition across our stores and contact centres and influencing organisational design and other people elements such as learning & development

Who you are

Your skills and experience will include

• Strategic thinking to define and lead the customer experience strategy/proposition.
• Customer insight to understand and anticipate customer needs and behaviours.
• Collaboration and stakeholder management to work effectively with various teams and leaders.
• Communication skills to articulate the vision and proposition/strategy to different audiences.
• Leadership and team management to guide and inspire direct reports and cross-functional teams.
• Analytical skills to interpret data and make informed decisions.
• Innovation to continuously improve and evolve the customer experience.

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you beat your best through this process.

Meet the Team

Being an in-person business

We're at our best when we're close to customers, and for many of us at M&S, that means working in store every day. To stay close to customers, our support teams are in the office three days a week as we believe that skills are developed through collaboration, and that spending time together makes us more creative and connected. It also means we can solve problems as soon as they arise, learn and grow as a team, build trust, and get closer to our colleagues.

Our ‘Closer to Customers’ programme means we all get to work in a store for seven days every year. We see how our customers experience M&S and we can appreciate the challenges our colleagues face in store. It’s all part of a determination to listen, to understand and to change things for the better.

It takes time to turn around a business as big as M&S: you can’t just instantly pivot from managed decline to sustainable growth. But we’ve done the hard yards, there really is a momentum now and it’s not just a few green shoots of recovery. We’re clear about our strategy, our growth is strong and we’re so confident about the future. It’s great to be part of this.

Make Your Mark

Opportunities to be heard

Your voice and your ideas matter here. Our 8 colleague networks are places to find support, listen to each other and encourage debate. You can pitch ideas ‘Straight to Stuart’, our CEO, or get involved in our BIG (Business involvement Group).

Experience the business

You’ll spend 7 days each year helping in store and getting closer to our customers. We also organise Insight Days, so you can learn more about specific business units, like Foods.

Colleague Networks

We want you to feel supported, no matter what.

The Family & Carers Network

This group represents the different types of families that exist. We act as a support network and sounding board for ideas which help our colleagues as parents or carers. We also run an interactive blog, where you can write your own posts or hear about others' experiences.

The Menopause Network

Here, our colleagues can share their concerns, as well as interesting facts and articles. Our aim is to help everyone feel comfortable talking openly about the menopause - providing a listening ear and finding positives in the experience.

Forces Community Network

A community of colleagues who are affiliated with the Armed Forces in various ways. We work to support colleagues readjusting to civilian life, to be there for those who have friends or family members in the forces, and to make M&S attractive to those leaving the forces. 

The Gender Equality Network

This group is focused on helping to create a workplace where gender-related challenges are addressed. They raise awareness of common barriers faced and offer support. They also challenge the business to act and empower individuals to ensure that everyone has equal access to opportunities.

The Culture and Heritage Network

Celebrating all faiths, cultures and ethnicities, this group promotes racial and religious equality. We create space to discuss, challenge and take action. And we mark key calendar moments  - like Black History Month - to remember the past, promote the present and build for the future. 

The LGBTQ+ Network

Open to all members of the LGBTQ+ community and spectrum (and their allies), we promote equality, celebrate inclusivity and diversity, and encourage everyone to be themselves - whatever their sexual or gender identity.

The Cancer Network

This is a network driven by personal experiences, with the purpose of ensuring that anyone in the M&S family affected by Cancer feels supported and has access to the information they need.

The Health and Wellbeing Network

This network helps colleagues manage their own mental and physical health. We also support people with disabilities or health conditions throughout M&S. We're a safe place to share your personal journey, coping strategies and top tips.

• Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

• Giving back

Support your favourite charities by donating through your pay or even volunteering for them.

Earn a competitive salary.

• Colleague discount

After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

Competitive holiday entitlement with the potential to buy extra holiday days.

We have discretionary bonus schemes depending on your role and our business performance.

• Life assurance

Get cover for twice your salary up to age 70 (double with our Pension Plan).

• Workplace savings

We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.

Save on everyday costs through discounts and offers and get access to great health benefits.

• Cycle to work

Bike/accessory hire with Cycle to Work and save on tax and national insurance.

Buy the latest technology with interest-free financing directly from your salary.

• Family friendly policy

Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Fill in our short application form and hit submit.

Depending on the role, you may be invited to take part in an online assessment.  Should you be invited to an online assessment your Talent Acquisition Partner will be more than happy to support you with any questions.

We'll invite you to join us for an interview. This could be remote or in person. Here, we'll ask you some role based technical questions and examine the behaviours we're looking for.

After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.

Career Pathways

What are career pathways.

• We know the world of work is organized by industry, not by college majors . To help students gain a deeper understanding of this, Career and Professional Development is using a destination-oriented approach to career preparation .
• Based on the 16 career clusters recognized by the U.S. Department of Labor , we have identified 12 career pathways , to guide students to think beyond your major, and discover connections to the workforce.
• Advising , services, and resources for Virginia Tech students are being organized around these career pathways .
• Advising , services, and resources are also available for students who do not yet know which career pathway you want to pursue.

12 Career Pathways:

• Advertising and Marketing
• Agriculture and Food
• Architecture and Construction
• Arts, Design, and Communication
• Business Management, Administration, and Finance
• Data Analytics, Cybersecurity, and Information Technology
• Education and Human Services
• Government and Public Administration
• Healthcare and Health Sciences (Health Professions Advising)
• Hospitality, Tourism, and Events
• Natural Resources, Sustainability, and Energy
• Technology, Engineering, and Manufacturing

Additional information about the Career Pathways will be provided on this page in early September 2024.

FOR STUDENTS:

• CPD services and resources for students

FOR FACULTY AND STAFF

• Resources for F/S to support students